Forum Replies Created
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February 15, 2025 at 5:20 pm in reply to: Fullwidth Easy Slider > Fallback image not working #1477160
Hi,
When I clear Varnish & WPRocket and am logged in I don’t see this, when I log out I see it, but if I log back in I don’t see it.
Typically caches do not show for admins when logged in, this is a sign that it is in your cache. Try disabling your WPRocket and check again. Perhaps also try the same with Varnish.Best regards,
MikeHi,
You have a duplicate question open I answered there:
The reference to the “shortcode” folder is what you add to your child theme, the “sections.php” in the parent theme is at: /config-templatebuilder/avia-shortcodes/section/section.php
This will only work with self hosted videos and not on mobile.Best regards,
MikeFebruary 15, 2025 at 4:54 pm in reply to: Adding an unmute button to a background video on a color section #1477158Hey epkdesign,
The reference to the “shortcode” folder is what you add to your child theme, the “sections.php” in the parent theme is at: /config-templatebuilder/avia-shortcodes/section/section.php
This will only work with self hosted videos and not on mobile.Best regards,
MikeFebruary 15, 2025 at 4:14 pm in reply to: Transition speed for fullscreen slider title, text and buttons #1477156Hey MM,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.avia_transform .av_slideshow_full .active-slide .avia-caption-title, .avia_transform .av_fullscreen .active-slide .avia-caption-title, .avia_transform .av_fullscreen .active-slide .avia-caption-content, .avia_transform .av_fullscreen .active-slide .avia-slideshow-button { visibility: visible; animation: caption-left 1s 1 cubic-bezier(0.1, 0.1, 0.1, 1)!important; }
This will make the title, subtitle, and buttons slide in from the left at the same time.
Best regards,
MikeFebruary 15, 2025 at 4:02 pm in reply to: Problem with Image Caption Overlay Opacity and Background Color #1477155Hey sh7850,
Typically when you are logged in and css of an element is correct, this is a sign that the issue is with your caching plugin. Try clearing or disabling your caching plugin. Then clear your browser cache, and check.
Or try this css in your Quick css:.avia-image-container .av-caption-image-overlay-bg { opacity: 0.6; background-color: #ffffff; }
After applying the css, please clear your browser cache and check.
Best regards,
MikeFebruary 15, 2025 at 2:03 pm in reply to: Do you need a support subscription to be able to import a demo site? #1477144Hey christophe rouchon,
You don’t need a subscription or a activate license to import a demo.
Try increasing the PHP max execution time and time limit values.
The demos are imported via the WordPress XML file, which is a file that links the images to our domain, (IP address) typically the curl 28 error means that our IP address has been blocked, some hosts like OVH block our IP, I don’t know why but we have reached out to them for a few years and once in a while sometimes they might unblock us, but later it will always get blocked again. Most of the time they are not helpful. I don’t know your host, but if it is them, this is the issue.As a workaround, you can install the demo on a local host on your computer and then use the plugin Duplicator to move to your live site. This is typically the easiest solution.
Best regards,
MikeHi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeFebruary 14, 2025 at 5:15 pm in reply to: Pagination to open at the same anchor point and not at the beginning of the page #1477125Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey edgar,
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
I recommend first creating a full update, but I don’t expect any issues,Best regards,
MikeFebruary 13, 2025 at 7:40 pm in reply to: Pagination to open at the same anchor point and not at the beginning of the page #1477070February 12, 2025 at 11:10 pm in reply to: color change social icons and button in full width slider #1476994Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeFebruary 12, 2025 at 11:08 pm in reply to: Pagination to open at the same anchor point and not at the beginning of the page #1476993Hi,
I can not see your screenshot as it requires a login, please include an admin login in the Private Content area so we can examine.
Please note that in some rare cases that the PHP code added this way will not work, but most likely your code was copied from an email and not the forum, so the characters were changed and won’t work, so the code needs to be corrected. We won’t know until we can check with a admin login.Best regards,
MikeFebruary 12, 2025 at 5:35 pm in reply to: Problems with Enfold and Ninja Forms Paypal Add on #1476979Hi,
Thank you for your patience, when I check the plugin div container for the PayPal is empty, but I don’t see any error messages for what the conflict may be.Best regards,
MikeHi,
I have checked your test page, but I’m not seeing a “scrolling up and down the color section bands would continue to increase in height with each scroll”
When the page is loaded, the sections do move up for the “Fold Animation Duration” in the columns in the color sections, but they don’t move on scroll.
The inline height css is from the javascript that calculates the of the section height based on the content of the section and the height of the page since the color sections use that for the height as per the color section options. But when I scroll on desktop or mobile do not change.
Perhaps you could change it to a fixed height like 200px, or so and see it that helps.I also note that above you first write: “scrolling up and down the color section bands would continue to increase in height with each scroll”
Then: “inline height style is applied, and increased, each time the window size is changed.”
Do you mean both are happing?
As for “inline height style is applied, and increased, each time the window size is changed.” this is for the javascript that I explained above, when the window size is changed the javascript needs to recalculate.Best regards,
MikeFebruary 12, 2025 at 4:49 pm in reply to: Pagination to open at the same anchor point and not at the beginning of the page #1476967Hi,
I don’t believe that lazy loading will work in this case.
If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
and ensure that it is activated, then add the above code and save.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeFebruary 11, 2025 at 9:40 pm in reply to: How do I add Layerslider back to Enfold after disabling it? #1476912Hi,
please include an admin login in the Private Content area so we can examine.Best regards,
MikeHey xela,
please include an admin login in the Private Content area so we can examine.Best regards,
MikeFebruary 11, 2025 at 9:30 pm in reply to: Pagination to open at the same anchor point and not at the beginning of the page #1476910Hi,
Please use the PHP code in your Child Theme functions.php,
We don’t expect any issues using a child theme. You will need to use a child theme or the code will be lost with your next update.Best regards,
MikeHey Vorden69,
Please note that your theme is quite old, a few years ago Envato (Theme Forest) changed from a API to a Token, and the first few updates with the Token did not work correctly on the Envato (Theme Forest) side, we were able to correct the issue, but only via a new update.
Since your site is using a non-updated version, to update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeFebruary 11, 2025 at 9:07 pm in reply to: Add full-width easy slider above calendar on Events Calendar page #1476908Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Your best solution will be to create two slideshows with portrait sized images for mobile, using your desktop landscape images for mobile will typically not look good on mobile.Best regards,
MikeHi,
Glad to hear that you have this sorted out, shall we close this thread then?Best regards,
MikeHey michael,
The Envato (Theme Forest) license is not locked to a domain, or a domain to a license.
I recommend purchasing a new license for $59 and Extend support to 12 months, for a little more.
Then you will have your own Envato account and lifetime updates.
Then see our documentation to create a “Token” to add to the theme for updates, and replace the current license Token.
But first after you purchase your new license, before you create a new Token you will need to manually update your theme because v4.4.1 can not be automatically updated because of how Envato has since changed the license.
Follow these steps:
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
I recommend first making a full server backup, I don’t expect any errors, but it is good practice.Best regards,
MikeHey schweg33,
You can change the link color with this css:.inner_tooltip a { color: #fff; }
but if you make the background color transparent, the link text will show in the above text and be very hard to see.
The link does work when I test, but you can clink it because it will only show when you hover over the icon and when you move to the link it is hidden againBest regards,
MikeHey eggc,
Your css has curly quotes braking the css, use this instead:.av-subheading p { font-family: 'olde-english'; }
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.Best regards,
Mike -
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