Page 27 – Support | Kriesi.at – Premium WordPress Themes

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April 5, 2025 at 1:41 pm in reply to: Conflict with wholesale suite plugin #1480818

Mike
Moderator

Hey Ben,
We can not view or login to your site as it “uses an unsupported protocol” and can not “provide a secure connection”
see screenshot below and check.

Please note that we don’t have experience with the wholesale suite plugin and we are limited to supporting third-party plugins. But perhaps we can correct with some CSS.
Please include a direct link to the form and a screenshot of what you want to change. To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

Best regards,
Mike

April 5, 2025 at 1:29 pm in reply to: Problem to Download Demo Enfold #1480817

Mike
Moderator

Hey Getersa,
It looks like you have a Mixed Content: was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint ‘/wp-admin/admin-ajax.php’. This request has been blocked; the content must be served over HTTPS.” error.
Your WordPress ▸ Settings ▸ General ▸ Site Address and WordPress ▸ Settings ▸ General ▸ WordPress Address are set to “http”, try changing to “https”

Your site is running on an outdated version of PHP (7.2.34-35+0~20220929.76+debian11~1.gbp2866f7), which will not be supported by WordPress. Ask your webhost to update to PHP v8

Also ask your webhost to update all of these settings:

to these:

Best regards,
Mike

April 5, 2025 at 1:07 pm in reply to: Add notification bar #1480816
Mike
Moderator
Hi,
Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:
```
function custom_message_banner_script() { ?>
  <script>
(function($){
  $('#top #header_meta > .container').each(function() {
  	var messageTitle = 'FREE delivery within 60 miles';
  	var messageBanner = $('<p class="message-banner">'+ messageTitle +'</p>').css({'text-align':'center','margin-top':'0','background-color':'red','margin':'0','z-index':'1','position':'relative','color':'#fff'});
  	$(messageBanner).insertBefore('#header_meta');
});
})(jQuery);
</script>
  <?php
}
add_action( 'wp_footer', 'custom_message_banner_script', 99 );
```
adjust the colors to suit. This is the result for transparent desktop headers:

and scrolled desktop headers:

and mobile headers:

Best regards,
Mike
April 5, 2025 at 12:35 pm in reply to: HTML markup error, after the latest Enfold 7 and 7.1 update #1480815

Mike
Moderator

Hi,
Shall we close this thread then? If you need further help you can always open a new thread.

Best regards,
Mike

April 4, 2025 at 11:38 pm in reply to: Google Cloud Charges for using Google Maps – Is there an alternative #1480796

Mike
Moderator

Hey Tia,
Please check under “Theme Extensions ▸ OpenStreetMaps (OSM) And Leaflet”

Best regards,
Mike

April 4, 2025 at 11:31 pm in reply to: Add logo to Full Screen Slider #1480795

Mike
Moderator

Hi,
As this is not a theme issue but a restriction from the browsers, shall we close this thread?
As a side note, there are some plugins that try to overcome the restrictions from the browsers, but with each browser update these fail, so you would need to keep testing and possibly change plugins, creating a lot of “billable hours” perhaps the view of ongoing costs from you will help with their decision.

Best regards,
Mike

April 4, 2025 at 11:18 pm in reply to: I wish to use the new SVG features of Enfold 7.x to add two new Social Profiles #1480794

Mike
Moderator

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

April 4, 2025 at 11:14 pm in reply to: WooCommerce single product: Make hover left or right scroll arrows smaller #1480793

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

April 4, 2025 at 11:45 am in reply to: Sticky element #1480765

Mike
Moderator

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

April 3, 2025 at 10:59 pm in reply to: Favicon Randomly Showing & Not Showing #1480740

Mike
Moderator

Hey blizzmarketing,
Try creating a real favicon file and placing it via ftp in the root of the domain, this is where some browsers look for the favicon.ico file.

Best regards,
Mike

April 3, 2025 at 10:18 pm in reply to: Avia Element Pagination #1480739

Mike
Moderator

Hi,
I removed the url from the August 6, 2024 post

Best regards,
Mike

April 2, 2025 at 10:51 pm in reply to: Category background, title and image #1480674
Mike
Moderator
Hi,
Your site seems to be down now, please check:
*deleted screenshot*
Best regards,
Mike
- This reply was modified 7 months, 1 week ago by Mike. Reason: Deleted screenshot
April 2, 2025 at 10:46 pm in reply to: Re Captcha trouble #1480673

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

April 2, 2025 at 10:18 pm in reply to: Display issue on select pages of website – showing as html #1480671

Mike
Moderator

Hey Carolline,
I checked your pages and do not see the issue, please post your screenshots so we can examine.

Best regards,
Mike

April 2, 2025 at 10:12 pm in reply to: Icon/Flipbox jumping on scroll up/down #1480670

Mike
Moderator

Hi,
I checked your test page that has the plugin disabled, on my Android, and the jumping when you scroll down and back up doesn’t occur now.

Best regards,
Mike

April 2, 2025 at 9:54 pm in reply to: Button not aligning / 3 of columns #1480669

Mike
Moderator

Hi,
It looks like the button background is already white with black text, perhaps you have already solved this?

Best regards,
Mike

April 2, 2025 at 9:48 pm in reply to: Re Captcha trouble #1480668

Mike
Moderator

Hi,
Unfortunately we have not been able to reproduce this in other threads, but if you include and admin login and link to your page we will examine your site.
Perhaps if you could create a screen recording so we can be sure to test the same way you are.

Best regards,
Mike

April 2, 2025 at 12:00 pm in reply to: WooCommerce hover over image changes to first gallery image #1480640

Mike
Moderator

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

April 1, 2025 at 11:42 pm in reply to: Why is secondary menu suddenly showing as rows (vertical) vs single line? #1480606

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

April 1, 2025 at 10:09 pm in reply to: Why is secondary menu suddenly showing as rows (vertical) vs single line? #1480602
Mike
Moderator
Hey Jackie,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
#av-custom-submenu-1 br {
	display: none;
}
```
After applying the css, please clear your browser cache and check.

Best regards,
Mike
April 1, 2025 at 10:04 pm in reply to: text to align to botttom #1480601

Mike
Moderator

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

April 1, 2025 at 10:03 pm in reply to: Re Captcha trouble #1480600

Mike
Moderator

Hey Hank,
Please include a admin login so we can examine. I have investated a few “issues” but was not able to reproduce either on their site or mine. Perhaps you have a ad-blocker blocking the recaptach, but with a login we can examine.
Perhaps if you could create a screen recording and post the link so we can view we can be sure to test the same way you are.

Best regards,
Mike

April 1, 2025 at 9:55 pm in reply to: Add logo to Full Screen Slider #1480599

Mike
Moderator

Hi,
Glad Guenni007 could help, thank you Guenni007!

Best regards,
Mike

April 1, 2025 at 9:53 pm in reply to: Icon/Flipbox jumping on scroll up/down #1480598

Mike
Moderator

Hi,
Please keep this thread to one issue, you can always open new threads. When you disable the plugin does it solve the issue?

Best regards,
Mike

April 1, 2025 at 9:48 pm in reply to: After adding Captcha V3, we get “Token to validate form already expired.” #1480597

Mike
Moderator

Hi,
I can not view the recording without a login, please allow non login access or use a different platform to post your video.

Best regards,
Mike

March 31, 2025 at 11:57 pm in reply to: Changes in child theme css file (style.css) do not show up #1480544

Mike
Moderator

Hi,
Please note that testing with Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

Best regards,
Mike

March 31, 2025 at 11:49 pm in reply to: remove video controls #1480543

Mike
Moderator

Hi,
Since your videos are very short, I would recommend converting to a GIF and remove the loop count and change the ending frame to one that shows instead of the “blank” white frame

see the example below, you can adjust the settings to suit.

Best regards,
Mike

March 31, 2025 at 10:54 pm in reply to: color’s text body #1480542

Mike
Moderator

Hey Sandra,
Please link to your page so we can examine, a screenshot of the bold text may also help.
To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

Best regards,
Mike

March 31, 2025 at 10:29 pm in reply to: After adding Captcha V3, we get “Token to validate form already expired.” #1480541

Mike
Moderator

Hi,
I originally tested the frontend and did it again just now, I don’t get a error message on your site or mine.
Your contact form is over a image, I don’t see white background with white text, I did try to highlight the section.

Best regards,
Mike

March 31, 2025 at 11:52 am in reply to: Mobile menu doesn´t work #1480522

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike
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Viewing 30 posts - 781 through 810 (of 34,891 total)

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