Page 26 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 751 through 780 (of 34,552 total)

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February 22, 2025 at 6:39 pm in reply to: Self hosted video shows black border top and bottom. How to remove? #1477640

Mike
Moderator

Hi,

@Guenni007, in this case it seems to work:

he has a strange ratio 2.35:1, but as I recall you have another solution that I couldn’t find, if you want to post it.

Best regards,
Mike

February 22, 2025 at 5:41 pm in reply to: Self hosted video shows black border top and bottom. How to remove? #1477637
Mike
Moderator
Hey Jak73,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
.avia-video, .avia-video iframe, .avia-video video {
    background-color: #f2d8c4;
}
```
After applying the css, please clear your browser cache and check.

Best regards,
Mike
February 22, 2025 at 5:17 pm in reply to: How to add some space below the headline of colour section? #1477632
Mike
Moderator
Hey Jak73,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
@media only screen and (max-width: 989px) { 
#top.home #leistungen .avia-builder-el-8 p {
	margin-bottom: 1.85em;
}
}
```
adjust to suit.

Best regards,
Mike
February 22, 2025 at 4:57 pm in reply to: Issue with ALB using Woocommerce #1477629

Mike
Moderator

Hi,
In this case you do not need: add_theme_support( 'avia_custom_shop_page' ); this is only for the “shop page”
When I check your product page you have the error: 503 (Service Unavailable), this is a server error.
Try changing your “PHP max input variables” to “10000” and your “PHP memory limit” to “768”
I don’t have trouble with the same theme version, PHP version, woocommerce version on my test site.

Best regards,
Mike

February 22, 2025 at 4:37 pm in reply to: Logo not is not center with menu on desktop #1477628
Mike
Moderator
Hi,
Try adding this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
@media only screen and (min-width: 990px) { 
.logo .avia-standard-logo-sub img.alternate {
  position: relative;
}
}
@media only screen and (max-width: 989px) {
.responsive .logo a {
    display: table-cell;
    vertical-align: middle;
    height: 90px;
}
}
 @media only screen and (min-width: 990px) { 
 	#header:not(.av_header_transparency) .logo {
 		top: 36%;
 	}
 }
```
Best regards,
Mike
February 22, 2025 at 3:55 pm in reply to: Crumbreads and Sidebars #1477625

Mike
Moderator

Hey Hank,
breadcrumbs: there are two places to look, Enfold Theme Options ▸ Header ▸ Header Layout ▸ Header Title and Breadcrumbs and on each page there is the page layout ▸ Title Bar Settings
sidebars: if you add a full width element like a color section, grid row, etc, the sidebar will be pushed down below it.

Best regards,
Mike

February 22, 2025 at 3:37 pm in reply to: Layout-Errors cookies-badge/modal window #1477622
Mike
Moderator
Hi,
It looks like you have this css: line-height: 1px !important;

add by a plugin or custom css, it is not from the theme.
If you can not find it, try this css:
```
.av-toggle-switch label {
	line-height: 23px !important;
}
```
Best regards,
Mike
February 22, 2025 at 3:19 pm in reply to: How do I turn off autormatic Enfold theme updates #1477621

Mike
Moderator

Hey John,
Please remove your “Envato private token” and it will not automatically update.
Or use the Disable All WordPress Updates plugin

Best regards,
Mike

February 22, 2025 at 3:08 pm in reply to: Mobile menu item colors #1477620

Mike
Moderator

Hey pdxammo,
please include an admin login in the Private Content area so we can examine.

Best regards,
Mike

February 22, 2025 at 2:51 pm in reply to: Wo kann ich beim Theme Enfold health coach die Farben Grün ändern? #1477619

Mike
Moderator

Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

February 22, 2025 at 2:50 pm in reply to: Issue with ALB using Woocommerce #1477618

Mike
Moderator

Hey manurimini,
It seems to work for me:

Try using the login you posted above for us.

Best regards,
Mike

February 22, 2025 at 2:38 pm in reply to: extra arrows after updating enfold #1477615

Mike
Moderator

Hi,
I also don’t see double arrows

Please note that testing with Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

Best regards,
Mike

February 22, 2025 at 2:33 pm in reply to: Mobile view top area formatting #1477614

Mike
Moderator

Hi,
In your screenshot:

the image is not all the way to the top, the top bar background color is white because of the Safari Website Tinting option:

from the site background color.
This color is not customizable beyond setting a solid color that matches the theme color of your website
and you cannot overlay an image or extend the background of your website into the status bar area

Best regards,
Mike

February 22, 2025 at 2:10 pm in reply to: Mobile loading via desktop responsivness but not on mobile #1477613

Mike
Moderator

Hi,
This looks like a caching issue, we have not seen this before, I disabled your caching plugin but it looks like you are also using a CDN within the plugin so it may take 24 hours for the CDN to clear. Also check if you are using a CDN in your webhost or another server cache and disable it and check again in 24 hours.
I note that your URL includes a “/?” and when this is removed and the site is reloaded it shows correctly until it is automatically added again (within a second) and the cached version is shown again, this is not a theme option and I don’t know where this is from.

Best regards,
Mike

February 21, 2025 at 11:27 pm in reply to: Change the Number of WooCommerce Products Displayed Per Page #1477588

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

February 21, 2025 at 11:25 pm in reply to: Switch from standard editor to ALB in bulk? #1477587

Mike
Moderator

Hey MarcusJeroch,
We don’t have a PHP snippet for this, but this has worked well in the past:

Reply To: Activate ALB for pages by default

Best regards,
Mike

February 21, 2025 at 11:09 pm in reply to: Change the Number of WooCommerce Products Displayed Per Page #1477585
Mike
Moderator
Hey bemodesign,
For your category page I added this to your wp snippets plugin:
```
add_filter( 'loop_shop_per_page', function ( $cols ) {
    return -1; 
}, 20 );
```
please check.

Best regards,
Mike
February 21, 2025 at 10:19 pm in reply to: Enfold – Layer slider responsive #1477584

Mike
Moderator

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

February 21, 2025 at 10:17 pm in reply to: Mobile screen result #1477583

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

February 21, 2025 at 4:47 pm in reply to: Mobile screen result #1477571
Mike
Moderator
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
@media only screen and (max-width: 479px) { 
#top.home .slideshow_inner_caption {
    width: 50%;
}
    #top.home .avia-slideshow .av-slideshow-caption .avia-caption-content p {
        font-size: 9px;
        line-height: 9px;
        margin-bottom: 0;
    }
   #top.home .avia-slideshow .avia-slideshow-button {
   	margin-top: 10px;
   	font-size: 9px;
   }
}
```
Best regards,
Mike
February 21, 2025 at 4:23 pm in reply to: one anchor is not working #1477569

Mike
Moderator

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

February 20, 2025 at 10:50 pm in reply to: Rows in colour section have wrong space between? #1477514
Mike
Moderator
Hey Jak73,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
@media only screen and (max-width: 989px) { 
#top.home .flex_column_table.av-equal-height-column-flextable:not(:first-child) {
    margin-top: 0;
}
}
```
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike
February 20, 2025 at 10:32 pm in reply to: Fullwidth Easy Slider images not showing #1477511
Mike
Moderator
Hi,
Thanks, I find this error in the browser console:
```
Uncaught Error: Syntax error, unrecognized expression: #BrandId%3d%5b41928%5d%3bManufacturerId%3d%5b112625%5d%3bBrandCode%3dS417%3bPrices.Pricelist.Id%3d34083%3bSortBy%3dModifiedTime%3aDesc%3b
```
but I don’t find a plugin or code snippet for this “BrandCode Prices Pricelist”
Does this ring a bell? Can you disable?
I tried disabling some of your plugs but it didn’t help.

Best regards,
Mike
February 20, 2025 at 5:29 pm in reply to: Post Category selection is auto-selecting other categories #1477495

Mike
Moderator

Hey krisknap,
Could the other categories be sub-categories? I have not seen this before, have you tried disabling your plugins?

Best regards,
Mike

February 20, 2025 at 4:53 pm in reply to: Portfolio Items mit “Lorem ipsum dan massa” in der Suche #1477494

Mike
Moderator

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

February 19, 2025 at 11:52 pm in reply to: Footer Widget Titles – MailChimp widget field order and display issue #1477428

Mike
Moderator

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

February 19, 2025 at 11:50 pm in reply to: Transparent Header not functional #1477427

Mike
Moderator

Hi,
hankboomer
your Support is until: 2025-05-06
Please login to the forum and open a new thread as your question is off topic, this helps other users find solutions based on the opening subject line quicker and helps keep the thread length manageable and on topic for multiple mods to assist.
Then include a admin login in the Private Content area so we can examine.
Thank you for your understanding.

Best regards,
Mike

February 19, 2025 at 11:31 pm in reply to: Fullwidth Easy Slider images not showing #1477424

Mike
Moderator

Hi,
Please see the “Warning: Characters <,>,[,] might break ALB backend or frontend.”

this HTML in your titles and caption could be braking your slider, try removing and check again.

Best regards,
Mike

February 19, 2025 at 11:08 pm in reply to: Mobile loading via desktop responsivness but not on mobile #1477422

Mike
Moderator

Hey wavesmediallc,
I don’t see any difference between desktop and mobile, please explain the error, perhaps a screenshot would help.

Best regards,
Mike

February 19, 2025 at 11:00 pm in reply to: Tab section mobile view #1477421

Mike
Moderator

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike
Author

Posts

Viewing 30 posts - 751 through 780 (of 34,552 total)

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