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Viewing 30 posts - 7,381 through 7,410 (of 34,913 total)
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  • Hi,
    Glad to hear that you have this sorted out, and thanks for sharing your solution, I have submited your feature request to the Dev Team for review. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Logo under area slider #1408043

    Hi,
    Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: WooCommerce Thumbnail Size is Wrong #1408042

    Hi,
    Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    #top.single-product .woocommerce-product-gallery .woocommerce-product-gallery__wrapper > a {
    	display: none;
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Lightbox #1408039

    Hi,
    Please check the /popup-example/ page.

    Best regards,
    Mike

    Hi,
    Thank you for your patience but unfortunately I don’t see an easy way to create a grid of four on mobile, I recommend using your css to only show the main image, this looks like it’s working correctly.

    Best regards,
    Mike

    in reply to: Can’t see the price when using Enfold #1408034

    Hi,
    Thanks for the feedback, as I understand when someone chooses a city you only want some schools to show, you would do this by setting the attributes for each variation, where the city is the variation and the schools is the attribute, please see the woocommerce Variable Product documentation
    woocommerce doesn’t automatically redirect to the checkout page after clicking the “Add to Cart” button, please see the woocommerce Add to Cart Redirect documentation.
    To add Debit Cards or Credit Cards you need to use woocommerce Stripe.

    Best regards,
    Mike

    in reply to: Default sidebar css works only at top levels #1408033

    Hi,
    To show the border for https://enfold.mtboards.com/1-2/1-1/1-1-1/1-1-1-1/ try this css:

    #top .widget_nav_menu ul ul .sub-menu, #top .widget_nav_menu ul ul .children {
        overflow: visible;
    }

    but for your last request we won’t know when your end of the pages in a section is and since you don’t want the parents included in the highlighting for the other levels we won’t know when to add it.
    I don’t understand your highlighing scheme because to me it seems logical to have the parent and all siblings highlighted and have the current page bold, but that is just my thinking.

    Best regards,
    Mike

    in reply to: tweaking hamburger mobile menu #1408032

    Hi,
    Thank you for your patience, I see that your burger menu is vertically centered until 768px, Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (min-width: 768px) and (max-width: 989px) { 
    	.av-logo-container * {
        vertical-align: top;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Change image size in blog post #1408030

    Hi,
    Thank you for your patience, to change your current post image to 1200px x 630px without stretching them, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.single-post .fullsize .template-blog .big-preview img {
        width: 1200px;
        min-height: 630px;
        object-fit: cover;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Web elements lagging #1408029

    Hi,
    Thank you for your patience and the screenshots, I check in Windows with Chrome, Firefox, & Edge and was not able to reproduce this, I know you said it was fickle, are you using a CDN or server object-oriented cache? I wonder if after updating your page this site cache and the CDN or the Autoptimize cache was not updating correctly? When you do see this do you check in multiple browser and in iOS & Windows, or does this only occur in one or the other?

    Best regards,
    Mike

    in reply to: Video for desktop being seen on mobile speed test #1408028

    Hi,
    Thank you for your patience, typically when a element is hidden with css it is only hidden from view but it is still present in the source code. I’m not sure if the LayerSlider has a workaround for this, I would recommend asking the LayerSlider support team.
    If they can’t offer a solution you may be able to modify this solution which removed a slider from the page on mobile, and according to the tests it did so before the element was downloaded. If you are also using the LayerSlider on mobile to show an image instead of the video try using two separate layersliders and remove the video one on mobile instead of trying to remove the video layer alone.

    Best regards,
    Mike

    Hey BeeCee,
    Thank you for your patience, I have asked the Dev Team for advice on your question and will reply when I hear back from theme. Thank you for your patience.

    Best regards,
    Mike

    in reply to: Please help #1408016

    Hi,
    On my webhost the rollback option Server Rewind has two tabs, one for files:
    Enfold_Support_2106.jpeg
    and one for database:
    Enfold_Support_2108.jpeg
    perhaps your files were rolled back but not the database?

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, I originally didn’t notice the difference between the two images. I added a line to your javascript to also change the srcset image, like this:

    window.onresize = actOnWindowSize;
    window.onload = actOnWindowSize;
    
    function actOnWindowSize() {
      function displayHomeBanner() {
          if (window.matchMedia("(min-width: 965px)").matches) {
            document.querySelector(".homeBannerIMG img").src="banner1.jpg";
            document.querySelector(".homeBannerIMG img").srcset="banner1.jpg";
          } else {
            document.querySelector(".homeBannerIMG img").src="banner2.jpg";
            document.querySelector(".homeBannerIMG img").srcset="banner2.jpg";
          }
      }
    displayHomeBanner();
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    I checked the source code (DOM) in Windows in Chrome, Firefox, & Edge and I can see the image change from banner1.jpg to banner2.jpg in Dev Tools, please see the screenshot in the Private Content area.

    Best regards,
    Mike

    in reply to: Please help #1407987

    Hi,
    Sorry to hear this happened to you, unfortunately there is not a way to revert this from within the theme, restoring to an older version in your webhost should also include your customizations. I logged into your site and the customizations seem to be there, such at your logo, but your homepage was not set so I set it and your site looks good now, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Pop-up feature #1407970

    Hi,
    Oh, I see that this is not your thread, and the first post is not yours, this is why I’m confused.
    I will close this thread, please update your popup thread and we will continue there.
    Sorry, I thought you had two different popup requests at the same time.

    Best regards,
    Mike

    in reply to: Pop-up feature #1407946

    Hi,
    Do you mean your request: My client is requesting a Team page with people’s images and having an option for a pop-up feature to show more info
    Or you don’t want to do this anymore?

    Best regards,
    Mike

    in reply to: FiboSearch search bar hover behavior #1407944

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #avia-menu .dgwt-wcas-search-wrapp {
    	 opacity: 1 !important;
        display: block !important;
    }
    #avia-menu .dgwt-wcas-layout-icon-flexible-loaded .dgwt-wcas-search-form {
    	opacity:0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Pop-up feature #1407939

    Hi,
    It looks like you are trying to use the team element popup on the /team/ page as a plain popup, which is not really what it is meant for.
    In this thread you asked: My client is requesting a Team page with people’s images and having an option for a pop-up feature to show more info
    this why I recommended the team member element, so my question is are you still looking to have a team page? If so please try adding your team images and member info to the elements.

    I know you have another thread about plain popups and perhaps your comment here was meant for that thread, which is fine but lets try to keep these threads separate so it’s not confusing. If you changed your mind about having a team member page that is ok, but we should close this thread in that case.

    Best regards,
    Mike

    in reply to: Footer has disappeared #1407885

    Hey johnmac1967,
    Thank you for the link to your site, it looks like you are using an old version of the header.php in your child theme, please remove this file and check again.
    We don’t recommend adding the header.php or footer.php to the child themes as it is the top reason for errors after an update where these files were changed in the parent theme.
    Please use a function in your child theme functions.php to add any code you are tring to add to the header.php, this will prevent errors in future updates.

    Best regards,
    Mike

    in reply to: Adding a box shadown to 6 columns in page #1407884

    Hey Derek,
    Thank you for the link to your site, in your Quick CSS I see this:

    .flex_column.av-lht0t0qf-fb40fa43be4ee237a2721d3f1363dccc  {
        box-shadow: 9px 10px 0px 0px rgba(211,238,239,0.77);
    }

    the class .av-lht0t0qf-fb40fa43be4ee237a2721d3f1363dccc is specifically for the first column only on your homepage in the six column section, so to affect all of the columns this should be removed.
    But then all of the columns on your site will have the box-shadow, so to only apply this to your section on your homepage this should be added: #top.home #av_section_5 .flex_column_table like this:

    #top.home #av_section_5 .flex_column_table .flex_column {
        box-shadow: 9px 10px 0px 0px rgba(211,238,239,0.77);
    }
    

    I adjusted this for you, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Table of content for blogs #1407883

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Blog posts not displaying all entries correctly #1407880

    Hi,
    Try the official Envato Market Plugin to manage the updates.

    Best regards,
    Mike

    in reply to: Pop-up feature #1407879

    Hi,
    I believe that you misunderstood what I meant, on the /team/ page I was asking you to add your info for your team members to the team element, such as the images and info, I didn’t make them clickable yet.
    I have made it clickable now, please clear your browser cache and check.
    Lets keep this team member page and the popup page topics in their separate threads so we don’t get confused.

    Best regards,
    Mike

    in reply to: FiboSearch search bar hover behavior #1407865

    Hey Luis,
    Please check the link to your site as it is not loading for me.

    Best regards,
    Mike

    in reply to: Lightbox #1407858

    Hey Stilecatalini,
    I assume that this button for a popup is different than your team member request, please see the test page example below.
    I created three example columns, each has a hidden element with the custom class mfp-hide then add a button under it, the button will open the hidden element in a popup.
    Try creating another column with a button and a element with the custom class mfp-hide on the page to see how it works.

    Best regards,
    Mike

    in reply to: Hide Data in Category Page #1407853

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Pop-up feature #1407852

    Hi,
    I didn’t find a test team page on your site so I disabled your plugins and created one and then enabled your plugins again, please check the page linked below.
    Please adjusting the team member element with images and text like how you would use it and refer to this tutorial to create the popups.
    If you have any troubles try disabling the plugins and reactivate each one individually until you find the conflict.

    Best regards,
    Mike

Viewing 30 posts - 7,381 through 7,410 (of 34,913 total)