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Viewing 30 posts - 6,991 through 7,020 (of 34,635 total)
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  • Hi,
    Thanks for the feedback, I see the text in your screenshot is different than what I see on the site, to me it looks like placeholder text, are you checking a different page?
    I don’t have a iPad, but I check in Safari v16.4.1 on a Mac v12.6.5 in Responsive Design Mode simulating a iPad pro and the background gif looked normal, not like your screenshot. Please see the screenshot in the Private Content area.
    Another user reported a different issue with a old iPad that the updated Safari had solved and he said that some older iPad were “locked” to their versions and couldn’t update, are you able to update your iPad?

    Best regards,
    Mike

    in reply to: Fonts couldn‘t be added #1408888

    Hey Yorck,
    Thanks for your patience, when you upload a font it goes in the directory /wp-content/uploads/dynamic_avia/avia_type_fonts/ but you can not directly upload to this folder you must use the import feature.
    Your error sounds like the PHP ZipArchive Extension is not enabled, to check go to WordPress ▸ Dashboard ▸ LayerSlider ▸ Options and click “System Status” and look under “Server Settings” if it is enabled then try posting a link to your zip file so we can check it.

    Best regards,
    Mike

    in reply to: How to use COMBO WIDGET only for COMMENTS? #1408885

    Hi,
    Thanks for your patience, the gray box that you see is the tab title for the tab container, the combo widget uses tabs to show the content and doesn’t include the standard widget title h3 element like other widgets, but the comment widget does, since you don’t want to use any of the other features of the combo widget try using the comment widget instead.

    Best regards,
    Mike

    in reply to: Some problems with the tab section #1408883

    Hey MyWin,
    Thanks for your patience I was not able to login but I can still help, to have the background color of the tab section white try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .main_color .tabcontainer .tab_content {
    	background-color: #fff;
    }

    It looks like you are using the Tabs element which doesn’t have a arrow option to point to the tabs, try using the Tab Section element
    To center the tab titles try this css:

    #top .tabcontainer .tab_titles {
    	display: flex;
        justify-content: center;
    }

    After applying the css, please clear your browser cache and check.
    Please see the screenshot in the Private Content area of the expected results for the two css rules above.

    Best regards,
    Mike

    in reply to: Post Link Format not directly linking #1408880

    Hi,
    Thank you for all of your help, we all really appreciate it!

    Best regards,
    Mike

    in reply to: Post Link Format not directly linking #1408877

    Hi,
    Thanks for sharing Guenni007, and I’m sure this will help someone in the future, but this is not the situation that Jason is referring to.

    Best regards,
    Mike

    in reply to: Footer looks not right #1408873

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: WP Store locator Store: The text contains 0 words #1408872

    Hey Websols,
    Thank you for your patience, as I understand you are using the plugin WP Store Locator that your Yoast plugin is not reading the word count on the “store” post.
    I don’t have any experience with this plugin but when I install it and add a “store” the yoast panel doesn’t show for it like the pages and posts do and I don’t see any options to have it show. I also switched to the 2023 theme and the yoast panel still didn’t show on the “store” post.
    Can you explain how to recreate your issue?

    Best regards,
    Mike

    in reply to: Footer looks not right #1408869

    Hey rixi,
    Thank you for the link to your site, typically if you don’t add anything to the footer the theme demo widgets will load. If you plan to add any footer widgets then when you do so they will show. If you want an empty footer then add a empty widget to the footer to remove the demo widgets.
    You can also go to Enfold Theme Options ▸ Footer ▸ Default Footer & Socket Settings and choose to not show the footer by default.

    Best regards,
    Mike

    in reply to: Code in functions.php ? #1408868

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey Nomad,
    Thank you for the link to your page, I took a look at your gif at the typical tablet screen sizes such as 768px, 1024px, 1366px, 1440px on Windows in Chrome, Firefox, & Edge but the background gif looks the same to me, please see the screenshot in the Private Content area.
    Please use the screen resolution tool to tell us what size you are seeing this at and if it’s an actual device or in the browser dev tools, and perhaps a screenshot would help.

    Best regards,
    Mike

    in reply to: Video background #1408862

    Hi,
    Glad we were able to help with the video loading icon, please create a new thread for separate issues as it is more efficient for the support team to help and future readers to find solutions, Thank you for your patience and understanding.
    Please try the Enfold Theme Options ▸ Page Preloading option in the theme option panel to show your logo until the page is loaded.
    Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Post Link Format not directly linking #1408860

    Hi,
    Thanks Guenni007 but Jason wants the URL to the link post to redirect to the external link, in this case a PDF.
    He is not referring to clicking on a link or post element such as a blog, masonry, or magazine item, he means the loading of the post should automatically redirect.
    For example if you go to our Blog Grid Demo and click on the item This is a post with post type “Link” item
    Enfold_Support_2167.jpeg
    it will redirect to the external link, this is true for almost any element that shows the item, but what Jason wants this direct link to the post to redirect instead of landing on the post and then clicking on the post title:
    Enfold_Support_2169.jpeg
    A direct link like this doesn’t go though the loop-index.php, as I understand.
    A redirect plugin would probably be the best solution, in my opinion.

    Best regards,
    Mike

    in reply to: Megamenu alignment #1408828

    Hey Zdeněk,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (min-width: 990px) { 
    #menu-item-77 .avia_mega_div.avia_mega6.twelve.units {
    	right: -214.157px !important;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: WPML -> Footer -> Copyright (Global Layout) #1408827

    Hey PopCut,
    The Enfold Options panel is language specific for WPML. You can see that in the upper left corner there are flags indicating the language for the Enfold Options
    Enfold_Support_2165.jpeg
    select the language and then change the copyright text and save the theme options, then repeat for each language.
    Then clear your browser cache and any cache plugin, and check.
    If you are using a CDN or server cache you may need to also clear these.

    Best regards,
    Mike

    in reply to: Post Link Format not directly linking #1408826

    Hi,
    Here is your thread from last time with links to two solutions from Ismael.

    Best regards,
    Mike

    in reply to: Reoccuring problems with styles.css in child-theme #1408824

    Hi,
    We will leave this open to hear back from you.

    Best regards,
    Mike

    in reply to: change line-height in list element #1408823

    Hi,
    Thank you for the link to your site, I see that you have already added the line height to the list items on these three pages, if you are going to add more pages I would recommend adding the custom class custom-list-height to any text elements that will contain these list items and then add this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .custom-list-height li {
    line-height: 120%;
    }

    After applying the css, please clear your browser cache and check.

    But if I misunderstood you and you want to change these text elements to a different line-height, then you will first need to remove the inline css style="line-height: 120%;" from each list item by opening the text element and view in the Text tab and remove the code. Then add the custom class to the element and the css to your Quick CSS
    Enfold_Support_2163.jpeg

    Best regards,
    Mike

    in reply to: Issue Updating Site #1408819

    Hi,
    As for your comment about PHP v8, please do not use v8 until after you usdate the theme, your version of the theme doesn’t support it.
    As for your webhost, I’m supprised that they will not enable PHP ZipArchive Extension for you, this is a standard setting for PHP and it is typically enabled by default.
    You are going to need this enabled on your site so I guess you will need to hire someone to do this for you, until then you could try uploading the new theme version via FTP, see our documentation here.
    But please note to not try to overwrite the theme files via FTP as this will leave old files behind and cause errors, you will need to first delete the theme files at /wp-content/themes/enfold/ and then upload the new directory /enfold/ if you are using a child theme you can just leave those there as you will still use those.
    While this is easy to do uploading via FTP can be a slow process, if you are using a cPanel in your webhost it my be faster to use their “file manager” instead.
    I recommend making a full backup of the files and the database using your webhost backup feature, just in case.

    Best regards,
    Mike

    in reply to: Post Link Format not directly linking #1408817

    Hi,
    Thank you for the link to your post, I assume that you are asking how to get your News Widget in the sidebar to link to the post type “link”. Unfortunately for the News Widget you would need to edit the core files and make these changes with each update because it can not be added to your child theme, see this thread.
    I recommend using the Magazine element instead without the first image large as it looks the same in the sidebar:
    Enfold_Support_2157.jpeg
    To do this open an empty post with the Classic Editor and use the shortcode wand for the magazine element:
    Enfold_Support_2159.jpeg
    and then copy the shortcode to a Custom HTML widget in your sidebar, here is the shortcode I used in this example:

    [av_magazine link='category' thumbnails='aviaTBthumbnails' heading='' date_filter='' date_filter_start='' date_filter_end='' date_filter_format='yy/mm/dd' period_filter_unit_1='1' period_filter_unit_2='year' page_element_filter='' first_big_pos='top' image_big='magazine' items='10' paginate='' offset='0' heading_color='theme-color' heading_custom_color='#ffffff' heading_tag='' heading_class='' heading_link='' link_target='' img_scrset='' lazy_loading='disabled' alb_description='' id='' custom_class='' template_class='' element_template='' one_element_template='' av_uid='' sc_version='1.0' admin_preview_bg='']

    I assume that you would like to hide the excerpts and the border between each item, so try this css:

    .sidebar .custom-html-widget .av-magazine-content {
    	display: none;
    }
    .sidebar .custom-html-widget .av-magazine-content-wrap {
    	border: none;
    }

    For this expected result:
    Enfold_Support_2161.jpeg

    Best regards,
    Mike

    in reply to: Issue Updating Site #1408810

    Hi,
    Please keep using PHP v7.4, the error the link you followed has expired is typically due to the PHP ZipArchive Extension on your web server is not enabled, please ask your web host to enable it.

    Best regards,
    Mike

    in reply to: Comment fundtion on normal page doesn’t work #1408805

    Hi,
    Thanks for the feedback but you didn’t remove all of it, you only removed one little part, I removed all of it for you and now the comments show.
    For reference this was the full function:

    // **********************************************************************//
    // * DISABLE COMMENTS                                                    */
    // **********************************************************************//
    
    
    // Disable support for comments and trackbacks in post types
    function df_disable_comments_post_types_support() {
    	$post_types = get_post_types();
    	foreach ($post_types as $post_type) {
    		if(post_type_supports($post_type, 'comments')) {
    			remove_post_type_support($post_type, 'comments');
    			remove_post_type_support($post_type, 'trackbacks');
    		}
    	}
    }
    add_action('admin_init', 'df_disable_comments_post_types_support');
    // Close comments on the front-end
    function df_disable_comments_status() {
    	return false;
    }
    add_filter('comments_open', 'df_disable_comments_status', 20, 2);
    add_filter('pings_open', 'df_disable_comments_status', 20, 2);
    // Hide existing comments
    function df_disable_comments_hide_existing_comments($comments) {
    	$comments = array();
    	return $comments;
    }
    add_filter('comments_array', 'df_disable_comments_hide_existing_comments', 10, 2);
    // Remove comments page in menu
    function df_disable_comments_admin_menu() {
    	remove_menu_page('edit-comments.php');
    }
    add_action('admin_menu', 'df_disable_comments_admin_menu');
    // Redirect any user trying to access comments page
    function df_disable_comments_admin_menu_redirect() {
    	global $pagenow;
    	if ($pagenow === 'edit-comments.php') {
    		wp_redirect(admin_url()); exit;
    	}
    }
    add_action('admin_init', 'df_disable_comments_admin_menu_redirect');
    // Remove comments metabox from dashboard
    function df_disable_comments_dashboard() {
    	remove_meta_box('dashboard_recent_comments', 'dashboard', 'normal');
    }
    add_action('admin_init', 'df_disable_comments_dashboard');
    // Remove comments links from admin bar
    function df_disable_comments_admin_bar() {
    	if (is_admin_bar_showing()) {
    		remove_action('admin_bar_menu', 'wp_admin_bar_comments_menu', 60);
    	}
    }
    add_action('init', 'df_disable_comments_admin_bar');
    
    // **********************************************************************//
    // * Deaktivate Comments from Admin Bar                                        */
    // **********************************************************************//
    
    add_action( 'admin_bar_menu', 'clean_admin_bar', 999 );
    function clean_admin_bar( $wp_admin_bar ) {
        $wp_admin_bar->remove_node( 'comments' );
    }
    

    please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    A ALB text element gets it height from the text in it:
    Enfold_Support_2150.jpeg
    so I assume the height you are referring to the P tag margin
    Enfold_Support_2153.jpeg
    to do this with a custom class, and the custom class remove-p-tag-margin to your text element and this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .remove-p-tag-margin p {
    	margin: 0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: change line-height in list element #1408797

    Hey Manfred,
    Typically you could add a custom class to the element that contains your list item and then use css like this in your Quick CSS:

    .custom-class li {
    line-height: 120px;
    }

    but it would be easier to help if we could see the page and list items.
    Let us know it you want to use this everywhere on your site or only in specific situations as it could help us offer a better solution.

    Best regards,
    Mike

    in reply to: Comment fundtion on normal page doesn’t work #1408796

    Hi,
    Please remove the group of functions in your child theme functions.php under the heading DISABLE COMMENTS then you should see the option in Nikko’s screenshot to enable the comments on your page.

    Best regards,
    Mike

    in reply to: Partner Logo Element #1408794

    Hey Stefan,
    Please duplicate the element and use the Element Visibility to show your current element on desktops and tablets, then change the column setting in the duplicated element to show only one and use the Element Visibility to show only on mobile.

    Best regards,
    Mike

    in reply to: Reoccuring problems with styles.css in child-theme #1408793

    Hi,
    Perhaps your child theme stylesheet has errors try ching with CSS LINT
    Also try disabling your Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enabling Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and if the child theme stylesheet then works enable the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression again and clear your browser cache.
    Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Issue Updating Site #1408791

    Hey ewebbdesigns,
    Thank you for the link to your site, I see that you are using Enfold v3.5.1 this doesn’t support WordPress v5+ or PHP v8
    Before updating I recommend making a full backup of your site.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Masonry gallery Text mobil #1408790

    Hey mary301187,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
    #top #wrap_all .av-masonry-entry.av-masonry-item-with-image .av-inner-masonry-content {
        position: relative;
        top: 0;
        left: 0;
        right: 0;
        bottom: 0;
        display: block!important;
        height: auto;
        width: auto;
        background: #fff;
    }
    #top #wrap_all .main_color .container .av-masonry-entry.av-masonry-item-with-image .avia-arrow {
        background-color: transparent;
    }
    }
    

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Event Manager Plugin – Display of sidebar widget #1408789

    Hey Wollenhaupt,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .sidebar .em.em-events-widget .em-item-image .em-item-image-placeholder div.date {
        min-width: 70px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 6,991 through 7,020 (of 34,635 total)