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Viewing 30 posts - 6,871 through 6,900 (of 34,644 total)
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  • in reply to: Menu position on hover reaching into main content #1409961

    Hi,
    I found that this css was causing the large gaps: padding-top: 180px !important;
    I commented it out for you:
    Enfold_Support_2283.jpeg
    and now the mobile menu is correct:
    Enfold_Support_2285.jpeg
    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Styling contact form 7 like Enfold #1409959

    Hi,
    Glad to hear that this helped, thank you for using Enfold.
    Please open a new thread for each issue, this helps other users find solutions based on the opening subject line quicker and helps keep the thread length manageable and on topic for multiple mods to assist. Thank you for your understanding.

    Best regards,
    Mike

    in reply to: update caused critical error for child #1409926

    Hi,
    When I check your site the Enfold theme options do not display in the admin tool bar or in the admin panel, when I switch to the Enfold parent theme the theme options show and the frontend shows. I don’t see any specific customization in your index.php but it is missing many lines when compared to the current theme index.php
    I recommend removing this file.
    Your child theme stylesheet is also missing the Template: enfold so WordPress doesn’t know it is a child theme, try adding this.

    Best regards,
    Mike

    in reply to: Styling contact form 7 like Enfold #1409925

    Hi,
    Thank you for your patience, I found some errors in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field and I corrected them and added this css:

    #top .wpcf7-form input[type='text'],
    #top .wpcf7-form input[type='email'],
    #top .wpcf7-form input[type='tel'],
    #top .wpcf7-form .wpcf7-textarea {
    border: 2px solid #222;
    background: transparent;
    color: #222;
    font-family: "HelveticaNeue", "Helvetica Neue", Helvetica, Arial, sans-serif;
    font-size: 18px;
    line-height: 1em;
    padding: 13px!important;
    border-radius: 2px;
    }
    
    #top .wpcf7-form .wpcf7-submit {
    padding: 16px 20px;
    border-radius: 2px;
    border: 2px solid #222;
    background: transparent;
    color: #222;
    font-size: 0.92em;
    min-width: 142px;
    }

    please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: OnePager Menu doesn’t work #1409886

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, you should have no issues with PHP v8+ and future WordPress versions but I recommend updating your site with each theme update that is available.
    I also recommend enabling automatic server backups for both files and database, most errors will require a database roll back.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Change image size in blog post #1409884

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.single-product .woocommerce-Tabs-panel--description > h2:first-child {
    	display: none;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: WP Store locator Store: The text contains 0 words #1409880

    Hi,
    The Gutenberg editor is from the WordPress core files and not from the theme.
    Supporting third party plugins is outside of our support scope, I don’t see that I can open a issue for the Dev Team that is about two plugins not working together when the Gutenberg editor is used.

    Best regards,
    Mike

    Hey markpay10,
    Thanks for the link to your site when I go to /wp-content/themes/enfold/style.css on your site I see your Enfold stylesheet and see that you are using v4.5.6 so your theme is still in place.
    Have your checked to see if your webhost has a working backup from before this error occurred?
    Your version doesn’t support PHP v8 or the latest WordPress, if you changed your PHP version just before this occurred try going back to PHP v7.4 on your server, perhaps your server automatically changed your PHP version so please check.
    Otherwise I would recommend downloading the latest installable WP version from your Theme Forest account and upload it to your site via FTP.
    See our documentation for Update via FTP
    Please note that you don’t need to change anything with your child theme, and don’t try to overwrite the /wp-content/themes/enfold/ directory with the FTP files, this may leave old unused files behind and cause errors, instead delete the /enfold/ directory and upload the new files in a new directory.
    Perhaps a full backup in your server tools would be a good idea.

    Best regards,
    Mike

    in reply to: WP Store locator Store: The text contains 0 words #1409794

    Hi,
    Thanks for the login, I enabled the Classic Editor at Enfold Theme Options ▸ Select Your Editor ▸ Use WP Classic Editor and now the word count works, please check:
    Enfold_Support_2266.jpeg

    Best regards,
    Mike

    in reply to: noas.com fullwidth easyslider not responsive #1409793

    Hi,
    I don’t think that you understood what I wrote above, yoy are uning Enfold v4.7.5 in order to update your theme to v5.6.2 you will need to login to your Theme Forest account and download the latest installable WP version and then upload to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New and follow the instructions above.
    If you have customized any of the core theme files you will loose these customizations, but this would be true no matter how you update your site, so assuming that you have not customize any of the core files you will not lose anything. I took a quick look at your header.php & functions.php and didn’t see any customizations so unless you modified another file you should be ok.
    This message is in our “contact form” thread which is not appropriate for support, Please start a new thread in the support forum.

    Best regards,
    Mike

    in reply to: Slide show #1409792

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Darstellungsfehler Safari #1409747

    Hi,
    Thanks but your screenshot is not working, nonetheless please include an admin login in the Private Content area so we can investigate, can we also disable your plugins while we investigate?
    As I understand this is the only page with the error so perhaps the error is with an element on the page, we may copy the page to a new test page to investigate further.

    Best regards,
    Mike

    in reply to: OnePager Menu doesn’t work #1409746

    Hi,
    Sorry but your site is in maintenance mode so we can’t see your menu items or page, Please include an admin login in the Private Content area so we can see your site and examine your backend settings.

    Best regards,
    Mike

    in reply to: also put higher and title #1409744

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Blog grid images ok for 3 columns, but not for 2? #1409743

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks Guenni007, I think that I misunderstood, I thought the question was that the text element didn’t allow Guillemets.
    But I guess the question was how to make the keyboard type the Guillemets, thanks for explaining how to do this I’m sure it will be helpful to many people.

    Best regards,
    Mike

    in reply to: Slide show #1409741

    Hi,
    Try using the Horizontal Gallery instead, like the one at the bottom of your page. To add a zoom effect try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .av-horizontal-gallery-wrap.av-active-gal-item {
    	animation: zoom 7s;
    	animation-fill-mode: forwards;
    }
    @keyframes zoom {
      to {
          transform: scale(1.2)
      }
    }

    You can change the duration by adjusting the 7s to another number.

    Best regards,
    Mike

    in reply to: Problem with special header and avia characters #1409663

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Guenni007, do you mean that you also can not add these to a text element?
    I tried changing the language of my site to German and adding them again, and also tried editing again to ensure that they were not lost in the saving and editing process, but they are still there.
    Enfold_Support_2264.jpeg

    Best regards,
    Mike

    Hi,
    Thanks for your feedback, but unfortunately I don’t see another solution for this in the masonry gallery.
    Perhaps there is a masonry gallery plugin that will allow your to create rows with different number of columns per row, I have not looked but if you found one you could add to your page with it’s shortcode in a code block element.

    Best regards,
    Mike

    in reply to: Display Widgets side by side in Mobile View #1409656

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Slide show #1409655

    Hi,
    Did you write “check” to mean that you understand and agree, or that you want me to check the site?
    I will need a FTP login to check, a login to your site will not help.
    If I make the change and it also disable the swipe for mobile are you ok with that?

    Best regards,
    Mike

    in reply to: noas.com fullwidth easyslider not responsive #1409654

    Hi,
    Please login to the support forum and use this link to start a new thread
    I looked at your two sites and in both cases you will need to first manually update the theme because they are using old versions on the theme.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg
    Then after you update you can create a Envato Token in your Theme Forest account so that future updates can be done easily.
    If you still have trouble after manually updating the theme as above then please start a new thread so we can help.

    Best regards,
    Mike

    in reply to: working solution for different logo on scroll #1409651

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Parallax viewing issues on mobile #1409620

    Hi,
    If you add customizations to the parent theme function it will be lost on updates, but with a child theme they will not be lost.
    To add the Microsoft Team logo, I assume that this is not available as a icon so you can add it like we do for TikTok, try following these steps and adjust for your logo.
    If you are not using a child theme I recommend the WPcode plugin this plugin supports PHP code snippets, JavaScript code snippets, & CSS code snippets and allows you to export and import your custom code snippets to other sites that you may have or as a backup.

    Best regards,
    Mike

    in reply to: Display Widgets side by side in Mobile View #1409619

    Hi,
    Ok, first you will need to change the width: calc(50%); to 43% or less as above so the two columns will be side-by-side and then you could add this css for text-align: right;

    @media only screen and (max-width: 767px){
    #footer .flex_column:nth-child(1) #text-4 {
    	text-align: right;
    	margin-right: 0;
        margin-left: 20px;
    }
    }

    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    in reply to: Disabling popups #1409617

    Hi,
    Thank you, what I was tring to say is that the inline forms and the popups seem to be added by the same code snippet from getresponse, if there was a way to have two code snippets, one for the inline forms that we could add to the header for all pages, and one snippet for the popups that we could use in the “exclude_certain_pages_from_getresponse_popup” function above to only show on some pages, I believe this would work.

    Best regards,
    Mike

    in reply to: also put higher and title #1409616

    Hi,
    Glad that this helped, I removed the top border because I thought it didn’t look good once the slider was added, try removing this css from the Quick CSS:

    #top.single-product .container_wrap_first.container_wrap {
        border-top-style: none;
    }

    and clear your browser cache to see what you think.

    Best regards,
    Mike

Viewing 30 posts - 6,871 through 6,900 (of 34,644 total)