Hey Jose Ramon,
Thank you for your patience, I’m unable to test your code on my test site as apparently it will only work on your site, so we would need to login to your site to examine why it may not be working, Please include an admin login in the Private Content area so we can be of more assistance.

Best regards,
Mike

Hi,
Thanks for the feedback, you can leave these disabled, I see that you have JetPack installed, I believe this also has a minify option in it’s settings and minifying the css & js twice could be the issue, or it could be your server cache, if it is enabled, and just require some time for it to update.
You could enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and then try the last option in Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression ▸ Use minified theme files without merging to see if that has any effect.

Best regards,
Mike

Hi,
The login doesn’t work, please check.
It looks like when your page loads some of the page elements load slower so the height of each section changes after the anchor section is in view, thus making the section show in the wrong place.
I believe that enabling the page preload at Enfold Theme Options ▸ Theme Options ▸ Page Preloading may help with this, but if you don’t want to use this option try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

function slowly_load_anchor_allow_page_elements_to_fully_load_first() { ?>
  <script>
(function($) {
  $('a[href*=#]:not([href=#])').click(function() {
  	var width = $(window).width()
    if (location.pathname.replace(/^\//,'') == this.pathname.replace(/^\//,'') 
&& location.hostname == this.hostname) {

      var target = $(this.hash);
      target = target.length ? target : $('[name=' + this.hash.slice(1) +']');
      if (target.length) {
      	if ($(window).width() < 768) {
        $('html,body').animate({
          scrollTop: target.offset().top - 450 //offsets for fixed header
        }, 1500);
        return false;
      } else {
      	$('html,body').animate({
          scrollTop: target.offset().top - -150 //offsets for fixed header
        }, 1500);
        return false;
      }
      } 
    }
  });
  //Executed on page load with URL containing an anchor tag.
  if($(location.href.split("#")[1])) {
      var target = $('#'+location.href.split("#")[1]);
      if (target.length) {
      	if ($(window).width() < 768) {
        $('html,body').animate({
          scrollTop: target.offset().top - 450 //offset height of header here too.
        }, 1500);
        return false;
      } else {
      	$('html,body').animate({
          scrollTop: target.offset().top - -150 //offset height of header here too.
        }, 1500);
        return false;
      }
      } 
    }
}(jQuery));
</script>
  <?php
}
add_action('wp_footer', 'slowly_load_anchor_allow_page_elements_to_fully_load_first');

I tested this with desktop and mobile from your other pages to #tickets and from your other homepage anchors to #tickets and this worked in my tests.
I was not able to login and add the script and test, but I believe it will work, please give it a try.
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.

Best regards,
Mike

Hi,
It doesn’t look like you were successful in installing the theme via FTP I would need to login to your site via FTP and an admin login to examine the backend, please login to the support fourm and open a new thread with an admin login in the Private Content area and FTP access.
The contact form that you used for this message is not appropriate for support requests.
After you open a new thread you can reply here with a link to your new thread so I can find it easily.

Best regards,
Mike

Hi,
Glad to hear this helped, but if you are using the content-consent script shouldn’t clicking this button also give consent for the cookie? The content-consent script allows you to change the message to state this. The way that the immowelt content is loaded is like a iframe so you can’t control the content or it’s cookies.
As I understand this is the reason for the content-consent script, to notify and allow for the third party cookies, and if they click the button and then go to another page they have already given consent.

Best regards,
Mike

Hi,
Thank you for sharing Guenni007!

Best regards,
Mike

Hi,

Thanks for the feedback, an easy way to create a staging site is to check your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so we can test on it and your live site will stay up and running.
Here are some screenshots of what it would look like:


Others add the option in the Softaculous WordPress Management

If your webhost is not using the cPanel for their backend, then try asking them if they have a similar option, it is pretty common so I would think they do.
I would hate to see you have to create your site so before you do that lets think of something else.

I don’t think that the sub-menu links are an issue, but to correct the links I recommend changing the option in the sub-menu to “create a menu” instead of “use an existing menu”
the when you add the URL manually add the section ID with a hashtag like this: #section. See our documentation for: Create a one page menu.
If your not sure I can change your sub-menu for you as an example so you can see what I mean.

I’m pretty sure that if you test disabling your plugins the menu disappear error will be solved, then enable your plugins one at a time and check the page until the error shows again. You have a lot of plugins so this may take a little while to test each plugin.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
I’m not sure why this is occuring, I have not seen this issue before but though experience this seems to be a conflict, so the first step in finding the conflict is to identify the cause. If you have not had an opportunity to try disabling the plugins, I can try this for you, but perhaps it would be better if you created a staging site for us to test on so your live site stays online while we test.
One thing that I found strange is that in the menu used in the sub-menu element We Deserve a Fresh Start, two of the three menu items don’t have valid links, programm & kundenstimmen both link to martinawagner.de/type/link/ instead of a page or a post

this is clearly not your intended target and this may have nothing to do with the menu disappear error, but noticing this and how your permalink was not applied to the page originally may also be a clue. I copied your page to my test site and the sub-menu doesn’t disappear, this points to a conflit on your site and not the theme element itself.
I hope explaining the steps and my thoughts while examining this issue makes sense.

Best regards,
Mike

Hey mateodc,
Thanks for your question, it sounds like you are tring to overwrite the /enfold/ directory with the update, this can leave old unused files behind and cause an error.
Try deleting the /enfold/ directory via FTP and then upload the new /enfold/ directory.

Best regards,
Mike

Hi,
Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey MiaShia,
Please try resaving / updating your permalinks at WordPress ▸ Settings ▸ Permalink Settings and publish the page, it’s permalink url is not correct, the link you posted above gave a 404 error, so I had to search for it, when I found it it’s link is ?page_id=5405

Best regards,
Mike

Hey antiguanice,
Enfold Version 4.7.6.3 is not PHP v8 ready, you will need to update to v5.6.3
unfortunately your version can not be updated automatically in the theme update option, you will need to manually update and then create a new Token in your Theme Forest account to enable future automatic updates.
While typically most users don’t experience any issues with updating older versions, there is a chance that your customizations may not preform as expected, so I recommend creating a staging site first and test an update on it to check for any issues, and if you find none then update your live site.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,
Thank you for the link to your site and the screenshots, from your screenshots it looked like only SUITE was wrong with the text below the image on mobile, but when I check your page it is not like the screenshot, it looks like you have corrected the issue. Did you already correct the issue?
Please see the screenshot in the Private Content area of what I see.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike