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June 26, 2023 at 6:27 pm in reply to: Video Element Preview Picture is not showing. #1411752

Mike
Moderator

Hi,
Envato reported an issue with some older tokens, try creating a new token or using the official Envato Market WordPress Plugin to update.

Best regards,
Mike

June 26, 2023 at 6:22 pm in reply to: Masonry gallery alignment issue #1411751

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

June 26, 2023 at 6:17 pm in reply to: Mailchimp Widget Not Showing #1411750

Mike
Moderator

Hi,
The theme’s mailchimp element doesn’t have an option to send a sign-up confirmation email, this is controlled by your mailchimp account.
I tested this on my test site and my mailchimp account and didn’t receive a confirmation email, so if you are then ask the mailchimp support team to check.

Best regards,
Mike

June 26, 2023 at 5:57 pm in reply to: Since Update from 6.2.2 WordPress all Sidebars are empty #1411749

Mike
Moderator

Hi,
Thanks for the link to your site, I see that your widgets are empty so there is nothing to show in your sidebars:

When I add a test widget to your widget area it shows on the frontend, so they are working correctly, so I guess your question is why there are no widgets in your widget area and for this I don’t know, I have not seen this before. I see that you have a couple of widget plugins, and perhaps this is related I’m not sure.
I see at the bottom on your widget page there are a lot of widgets in the inactive widget area and perhaps these are the ones that were bumped out and you can drag them back into the widgets. Please give this a try.

Best regards,
Mike

June 26, 2023 at 12:05 pm in reply to: Mailchimp Widget Not Showing #1411724

Mike
Moderator

Hi,
Mailchimp will not let you sign up with the same email twice, this is Mailchimp and not the theme.

Best regards,
Mike

June 26, 2023 at 12:02 pm in reply to: Issue with Fullscreen Button Not Appearing in Enfold Theme’s HTML5 Video Player #1411723

Mike
Moderator

Hi,
I only tested by disabling all of your plugins and found the fullscreen button in the HTML5 video player showed, but you have many plugin and testing each one individually would take some time so I recommend that you try this to identify the one causing the conflict. Since I guessed that the four WPML plugins may not cause this and I didn’t deactivate these that is four that you won’t need to test.
Try disabling your plugins each one individually until you find the one causing the conflict.

Best regards,
Mike

June 26, 2023 at 11:54 am in reply to: Comment fundtion on normal page doesn’t work #1411722
Mike
Moderator
Hi,
I believe that you have misunderstood, I’m suggesting that you add this css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
.avia-post-nav {
	display: none;
}
```
After applying the css, please clear your browser cache and check.

Best regards,
Mike
June 25, 2023 at 10:55 pm in reply to: Dash or hyphen for sub-bullet #1411666

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

June 25, 2023 at 10:47 pm in reply to: Change image size in blog post #1411661
Mike
Moderator
Hi,
I believe this will work for you, please try adding the css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field
```
#top.single-post .fullsize .template-blog .big-preview img {
    width: 1200px;
    min-height: 630px;
}
```
Best regards,
Mike
June 25, 2023 at 10:26 pm in reply to: Do not show frames and fields #1411659

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

June 25, 2023 at 9:54 pm in reply to: Partner Logos are small on Mobile view PART 2 #1411657
Mike
Moderator
Hi,
Sorry my mistake I was looking at horizontally centered, I see your point now, I added this css for desktop:
```
@media only screen and (min-width: 768px) { 
.avia-logo-slider .slide-entry-wrap {
display: flex;
align-items: center;
}
}
```
please clear your browser cache and check.

Best regards,
Mike
June 25, 2023 at 9:49 pm in reply to: Partner Logos are small on Mobile view PART 2 #1411656

Mike
Moderator

Hi,
Are you referring to the INSURANCE WE ACCEPT logos? I checked on Windows in Chrome, Firefox, & Edge and they are centered on desktop:

and on mobile

Best regards,
Mike

June 25, 2023 at 9:33 pm in reply to: Textblock Content Styling on mobile view #1411654
Mike
Moderator
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
@media only screen and (max-width: 767px) { 
#top .av_textblock_section .avia_textblock.av_multi_colums {
	-webkit-column-count: 1;
    -moz-column-count: 1;
    column-count: 1;
}
}
```
After applying the css, please clear your browser cache and check.

Best regards,
Mike
June 25, 2023 at 9:24 pm in reply to: Change image size in blog post #1411653
Mike
Moderator
Hi,
When I examine the featured image for the post you linked to, it looks like the full size image that you uploaded is 1210 x 423. I checked a few others and they all seem to be the same size. So the issue is that you want the images to be 1200 x 630 but WordPress can not make the height of the images larger. If the original image had been 1802 x 630 (or a similar ratio) then the then the scripts above could have made it 1200 x 630 without cropping.
Since you have 1100 blog posts the only solution I can offer is to use css to stretch your images taller:
```
#top.single-post .fullsize .template-blog .big-preview img {
    width: 1200px;
    min-height: 630px;
}
```
Best regards,
Mike
June 25, 2023 at 8:34 pm in reply to: but still I have a lot of gap on my website. What is it due to? #1411650

Mike
Moderator

Hi,
The chat assistant is in the code block element above the empty image element, you can leave the empty image element if you wish, it won’t cause issues.

Best regards,
Mike

June 25, 2023 at 7:50 pm in reply to: Cls rate due to Avoid non-composited animations Unsupported CSS Property #1411642

Mike
Moderator

Hey edolmen,
Thank you for your patience, I don’t have any ideas so I have asked the team for advice, either I or a member of the team will reply when we have investigated this further. Thank you for your patience.

Best regards,
Mike

June 25, 2023 at 7:41 pm in reply to: Easy Slider – No images just controls? #1411641

Mike
Moderator

Hi,
Thanks for the feedback, please include an admin login in the Private Content area so we can investigate further.

Best regards,
Mike

June 25, 2023 at 7:29 pm in reply to: Bug in breadcrumbs structure #1411640

Mike
Moderator

Hey Marcos Q.,
Thanks for your patience, but I’m not able to reproduce this, when I create a sub-category “oil painting” under “painting” for example:

the post only shows once at the end of the breadcrumbs:

Perhaps you have a plugin conflict, try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
Otherwise please expain how we can reproduce the error.

Best regards,
Mike

June 25, 2023 at 7:16 pm in reply to: Video in Background – which is the best option? #1411638
Mike
Moderator
Hey Monika,
Thank you for your patience and the link to your site, to hide the video loader I added this css to your WordPress ▸ Customize ▸ Additional CSS
```
/*hide video loader*/
#top .mejs-overlay-loading {
    display: none !important;
}
```
To make the video not loop I edited your enfold/config-templatebuilder/avia-shortcodes/section.php on line 1581 ‘video_loop’ to False

To add this to your child theme so you won’t lose the change after your next update, create a directory in your child theme called shortcodes, then create a copy of the section.php file inside.
Then add this code to your child theme functions.php:
```
function avia_include_shortcode_template($paths)
{
  $template_url = get_stylesheet_directory();
      array_unshift($paths, $template_url.'/shortcodes/');

  return $paths;
}
add_filter('avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1);
```
Best regards,
Mike
June 25, 2023 at 6:48 pm in reply to: Easy Slider – No images just controls? #1411637

Mike
Moderator

Hey jamiebgp,
Thamks for the link to your site I see your homepage and many other pages have layersliders and they work good, but I didn’t find any easy sliders, please link directly to a page with one.

Best regards,
Mike

June 25, 2023 at 6:40 pm in reply to: but still I have a lot of gap on my website. What is it due to? #1411636

Mike
Moderator

Hi,
It is an empty image element, perhaps you clicked the image element in the ALB toolbar once by mistake, go ahead and delete it. Unless there is anything else we can assist with on this issue, shall we close this then?

Best regards,
Mike

June 25, 2023 at 6:36 pm in reply to: Do not show frames and fields #1411635
Mike
Moderator
Hi,
Thanks for the feedback, currently the pages have a 50px top padding, to remove this try this css:
```
#top .content,#top .sidebar {
    padding-top: 0px;
}
```
Best regards,
Mike
June 25, 2023 at 3:56 pm in reply to: Since Update from 6.2.2 WordPress all Sidebars are empty #1411629

Mike
Moderator

Hey rixi,
I’m not experiencing this with my demo, have you tried disabling your plugins to check, and checked your Enfold Theme Options ▸ Sidebar Settings and checked your widgets?
If this doesn’t correct please include admin login in the Private Content area so we can investigate.

Best regards,
Mike

June 25, 2023 at 3:30 pm in reply to: but still I have a lot of gap on my website. What is it due to? #1411628

Mike
Moderator

Hi,
That worked, thanks.
So the space was created by the columns and other elements above have negative top margins for the overlay affect so by the time we get to your headline rotator there is a large gap:

so to correct I added a negative bottom margin to the last column row above the headline rotator, please note that this is for the desktop version only:

tablet and mobile seems fine as is, but you can adjust for these if you wish by choosing those buttons:

Best regards,
Mike

June 25, 2023 at 3:05 pm in reply to: Do not show frames and fields #1411627

Mike
Moderator

Hi,
I’m not sure what you mean, please include a screenshot to demonstrate.
Will this be for mobile or desktop or both?

Best regards,
Mike

June 25, 2023 at 3:03 pm in reply to: Issue with the Enfold “Maichimp sign up” #1411626

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

June 25, 2023 at 2:15 pm in reply to: Dash or hyphen for sub-bullet #1411624
Mike
Moderator
Hi,
For bullets in the tabs try this:
```
#top .tab_content ul li ul li:before {
    content:'-';
    padding-right: 5px;
    color:#000 !important;
    font-size: 20px;
}
#top .tab_content ul li ul li {
    list-style: none;
    padding-left: 1em;
    text-indent: -1em;;
}
#top .tab_content ul li ul {
	margin-left: 0em;
}
```
expected results:

For bullets in the text element try this:
```
#top .avia_textblock ul li ul li:before {
	content:'-';
	padding-right: 5px;
    color:#000 !important;
    font-size: 20px;
}
#top .avia_textblock ul li ul li {
	list-style: none;
	padding-left: 1em;
    text-indent: -1em;
}
#top .avia_textblock ul li ul {
	margin-left: 0em;
}
```
expected results:

Best regards,
Mike
June 25, 2023 at 1:54 pm in reply to: Image opening in Lightbox singly without arrows to scroll through all images #1411621

Mike
Moderator

Hi,
Thank you and have a great day.

Best regards,
Mike

June 25, 2023 at 1:52 pm in reply to: Adsense ads cut off on mobile #1411620

Mike
Moderator

Hi,
Ok, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

June 25, 2023 at 1:51 pm in reply to: move text boxes (grid) on mobile version #1411618

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike
Author

Posts

Viewing 30 posts - 6,571 through 6,600 (of 34,680 total)

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