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Viewing 30 posts - 6,451 through 6,480 (of 34,719 total)
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  • in reply to: Running a js code #1412846

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: FTP not correct executed? #1412845

    Hey TakoHof,
    Thanks for the ftp login, it doesn’t look like you have installed WordPress, it looks like you have the theme installed in the root of your domain instead of WordPress.
    Please remove these files and first install WordPress.
    It looks like your webhost is site.eu, please see this article by your webhost and scroll down the heading: How to create a WordPress website easily at Site.eu you will see it says:

    Site.eu offers you one-click installation for 300+ open source systems, including WordPress

    so there is a one click option to install WordPress in your webhost, please look for this or ask your webhost support for help, I’m not familiar with site.eu.
    Then after you install WordPress go to WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New and install Enfold.
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    If you have trouble installing the theme after you install WordPress then include a admin login for us in the Private Content area below so we can help, but first you need to install WordPress.

    Best regards,
    Mike

    in reply to: Installation is not working #1412844

    Hi,
    Thanks I found it, please contenue there.

    Best regards,
    Mike

    in reply to: Need updates #1412820

    Hi,
    It would the content files, but the real content like posts, pages, and theme settings are all in the database, so you must save the database and find someone the transfur it for you, it is very tricky to do.

    Best regards,
    Mike

    in reply to: Need updates #1412817

    Hi,
    The theme does, and my test site is running fine, but this is not a theme issue core WordPress files are giving a 404 error and reinstalling the WordPress doesn’t solve.
    I have not seen a situation like this before.

    Best regards,
    Mike

    in reply to: Pictures uploading all washed out. #1412816

    Hi,
    I would say that it is safe to test, it was Tested up to: 6.1.3 and it has Active installations: 60,000+

    Best regards,
    Mike

    in reply to: Running a js code #1412814

    Hi,
    Thank you for the link to your site I tested the code they gave you and it is working, but the player is at the bottom of the page.
    So to move this to just before the content on posts I created a shortcode for it by adding this to your child theme functions.php:

    function trinity_shortcode() {
      return "<script>const trinityScript = document.createElement('script'); trinityScript.setAttribute('fetchpriority', 'high'); trinityScript.src = 'https://trinitymedia.ai/player/trinity/2900013165/?pageURL=' + encodeURIComponent(window.location.href); document.currentScript.parentNode.insertBefore(trinityScript, document.currentScript);</script>";
    }
    add_shortcode( 'trinity', 'trinity_shortcode' );

    and then I added it to your page with this in your functions.php

    function trinity_before_the_content( $content ) {
            if ( is_single() ) {
                $custom_content = '[trinity]';
                $custom_content .= $content;
                return $custom_content;
            } else {
                return $content;
            }
        }
    add_filter( 'the_content', 'trinity_before_the_content' );
    

    Now it shows before the content on your single posts, please check

    Best regards,
    Mike

    in reply to: Need updates #1412811

    Hi,
    Unfortunately they were worse, so I reinstalled v6.0.3 but your backend is still not working right.
    Do you still have access to the other server?
    I have not seen a situation like this before.
    I believe you should be able to install a new wordpress install on a test domain, and then copy the /wp-content/ directory to the new install and then copy the database to the new install and this should work, but I have not done this before. Try asking your godaddy support if they could help you with that.

    Best regards,
    Mike

    in reply to: Need updates #1412809

    Hi,
    I’ll try a couple of older versions

    Best regards,
    Mike

    in reply to: Need updates #1412805

    Hi,
    That didn’t work, do you know what version of wordpress it was before updated?

    Best regards,
    Mike

    in reply to: Need updates #1412803

    Hi,
    So you just moved it here yesterday so there are no backups before that?
    Shall I try reinstalling WP?

    Best regards,
    Mike

    in reply to: Need updates #1412801

    Hi,
    Thanks, I was able to login, and this is not a theme error this looks like a wordpress error you are getting 404’s on core WP files.
    We could try reinstalling WP, but how long has the backend been like this? If you have a godaddy backup of the site when the backend was working I think it would be better to do that and then I could update the theme again, otherwise I could try reinstalling WP.

    Best regards,
    Mike

    in reply to: Need updates #1412798

    Hi,
    It says password is wrong, please check

    Best regards,
    Mike

    in reply to: Need updates #1412795

    Hi,
    Yes I updated it, but I can’t login to the wordpress site, please login and check if it’s working correctly or please include an admin login in the Private Content area so we can check.

    Best regards,
    Mike

    in reply to: Need updates #1412789

    Hi,
    Ok, I updated it try logging in now

    Best regards,
    Mike

    in reply to: Need updates #1412783

    Hi,
    Thanks I clicked it but still need you to check your email for a 6 digit code

    Best regards,
    Mike

    in reply to: Running a js code #1412782

    Hi,
    Please see below

    Best regards,
    Mike

    in reply to: Need updates #1412780

    Hi,
    Please see below

    Best regards,
    Mike

    in reply to: Hide sidebar on tablets #1412779

    Hey Susanne,
    Thanks for your patience, we don’t have an option to hide sidebars on tablets, you can set the global sidebars at Enfold Theme Options ▸ Sidebar Settings but for tablets you would need to use css like this:

    @media only screen and (max-width: 1366px) {
    	#top #main .sidebar {
    		display: none;
    	}
    	#main .container .content.av-content-small.units {
    		width: 100%;
    		border: none;
    	}
    	#main .content .entry-content-wrapper {
    		padding-right: 0;
    	}
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Menu ID’s for the same page are not working well #1412776

    Hi,
    Glad to hear the desktop is working, for mobile you mean the burger menu is not opening, correct?
    I don’t have an iPhome but it’s working for Android
    Please note that testing with iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Changing Demo/Themes within Enfold #1412774

    Hi,
    Happy to help, I will leave this open for now, please reply back when you have it sorted out and we can close this thread.

    Best regards,
    Mike

    in reply to: Need updates #1412773

    Hi,
    I was not able to login because of the godaddy one-time code, but the only link that needs to work is “Upload Theme” in the first screenshot.
    If this doesn’t work for you I could manually update it for you in your Godaddy host panel using the file manager, can you disable the one-time code or can you reply back quickly with the code?
    I will need your latest installable WP version from your Theme Forest account to install it for you can you link to it via Dropbox or Google Drive?

    Best regards,
    Mike

    in reply to: Codeblock not showing on mobile view #1412772

    Hi,
    Thank you for the link to your site I found that you had custom css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field that was hiding it on mobile. I disabled this css for you and now your code block shows on mobile.
    Enfold_Support_2540.jpeg
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Social Icons In Extra Area on Mobile #1412770

    Hey michelleornest,
    Thank you for the link to your site, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 479px){
    .responsive #top #wrap_all #header .social_bookmarks, .responsive #top #wrap_all #main .av-logo-container .social_bookmarks {
        display: block;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Need updates #1412769

    Hi,
    The version 4.2.6 is not WordPress 6+ ready, this is why you are experiencing issues, please update to v5.6.3
    The Envato (Theme Forest) API is no longer use by Envato, after you update you need to create a Token in your Envato account.
    I don’t expect any issues updating with the steps below, but as with anything in computers backing up first is a good idea.
    I recommend backing up with your webhost server tools and not a “backup” plugin unless you have experience with a specific one, those plugins don’t always work but your webhost server backup will.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Changing Demo/Themes within Enfold #1412767

    Hey flylanddesigns,
    If you import a new demo it will overwrite your theme settings and add pages and posts, it won’t overwrite your child theme style.css or your functions.php but you may lose your Quick CSS customizations.
    I recommend creating a staging site and test how the new demo import works there first
    Most cPanel webhosts have a staging site option, some in the dashboard:
    staging-1.jpeg
    Others add the option in the Softaculous WordPress Management
    2022-12-11_001.jpeg
    There may be other staging site options in different cPanel servers, these are the two that I have seen.

    Best regards,
    Mike

    in reply to: Menu ID’s for the same page are not working well #1412766

    Hi,
    Thanks for your screen size, I made an adjustment and it seems to be working good now.
    On my Android device the mobile menu works and the links work also.
    Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    How to manually import a theme demo
    Please add following line to Functions.php file in Appearance > Editor
    add_theme_support( 'avia_demo_store_downloaded_files' );

    Download the construction zip file from https://github.com/KriesiMedia/enfold-library/tree/master/demos
    Extract it in \uploads\avia_demo_files\ folder.
    please create the \avia_demo_files\ directory
    Go to Enfold theme options > Demo Import and import the demo
    Please note there are only two files in the construction.zip:
    construction.txt
    construction.xml

    The xml file is a WordPress export file that calls the demo files from our server, if you have issues with the above steps you can go to WordPress ▸ Tools ▸ Import ▸ WordPress and import/upload the construction.xml file.
    If you still get an error check if your server is blocking https://kriesi.at/ for some reason.

    Best regards,
    Mike

    in reply to: Menu ID’s for the same page are not working well #1412753

    Hi,
    When I test they all show in the correct place, please see the screenshots in the Private Content area.
    Perhaps it is just your specific screen size, try using this tool and tell us your screen resolution so I can test and possibly adjust.

    Best regards,
    Mike

    in reply to: how to arrange default shop in a grid of 3 rows? #1412750

    Hi,
    If the last suggestion is working and you like the JetPack plugin then by all means keep it.
    The file merging and compression is just to help speed up your site, but if JetPack is already doing this then you can leave the theme option disabled, typically the issue is when any other plugin is used to also minify the files, doing it twice often causes issues, so just use the one you like best.

    Best regards,
    Mike

Viewing 30 posts - 6,451 through 6,480 (of 34,719 total)