Hey TakoHof,
Thanks for the ftp login, it doesn’t look like you have installed WordPress, it looks like you have the theme installed in the root of your domain instead of WordPress.
Please remove these files and first install WordPress.
It looks like your webhost is site.eu, please see this article by your webhost and scroll down the heading: How to create a WordPress website easily at Site.eu you will see it says:

Site.eu offers you one-click installation for 300+ open source systems, including WordPress

so there is a one click option to install WordPress in your webhost, please look for this or ask your webhost support for help, I’m not familiar with site.eu.
Then after you install WordPress go to WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New and install Enfold.

If you have trouble installing the theme after you install WordPress then include a admin login for us in the Private Content area below so we can help, but first you need to install WordPress.

Best regards,
Mike

Hi,
It would the content files, but the real content like posts, pages, and theme settings are all in the database, so you must save the database and find someone the transfur it for you, it is very tricky to do.

Best regards,
Mike

Hi,
I would say that it is safe to test, it was Tested up to: 6.1.3 and it has Active installations: 60,000+

Best regards,
Mike

Hi,
Unfortunately they were worse, so I reinstalled v6.0.3 but your backend is still not working right.
Do you still have access to the other server?
I have not seen a situation like this before.
I believe you should be able to install a new wordpress install on a test domain, and then copy the /wp-content/ directory to the new install and then copy the database to the new install and this should work, but I have not done this before. Try asking your godaddy support if they could help you with that.

Best regards,
Mike

Hi,
That didn’t work, do you know what version of wordpress it was before updated?

Best regards,
Mike

Hi,
Thanks, I was able to login, and this is not a theme error this looks like a wordpress error you are getting 404’s on core WP files.
We could try reinstalling WP, but how long has the backend been like this? If you have a godaddy backup of the site when the backend was working I think it would be better to do that and then I could update the theme again, otherwise I could try reinstalling WP.

Best regards,
Mike

Hi,
Yes I updated it, but I can’t login to the wordpress site, please login and check if it’s working correctly or please include an admin login in the Private Content area so we can check.

Best regards,
Mike

Hi,
Thanks I clicked it but still need you to check your email for a 6 digit code

Best regards,
Mike

Hi,
Please see below

Best regards,
Mike

Hi,
Glad to hear the desktop is working, for mobile you mean the burger menu is not opening, correct?
I don’t have an iPhome but it’s working for Android
Please note that testing with iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

Best regards,
Mike

Hi,
I was not able to login because of the godaddy one-time code, but the only link that needs to work is “Upload Theme” in the first screenshot.
If this doesn’t work for you I could manually update it for you in your Godaddy host panel using the file manager, can you disable the one-time code or can you reply back quickly with the code?
I will need your latest installable WP version from your Theme Forest account to install it for you can you link to it via Dropbox or Google Drive?

Best regards,
Mike

Hey michelleornest,
Thank you for the link to your site, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

@media only screen and (max-width: 479px){
.responsive #top #wrap_all #header .social_bookmarks, .responsive #top #wrap_all #main .av-logo-container .social_bookmarks {
    display: block;
}
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hey flylanddesigns,
If you import a new demo it will overwrite your theme settings and add pages and posts, it won’t overwrite your child theme style.css or your functions.php but you may lose your Quick CSS customizations.
I recommend creating a staging site and test how the new demo import works there first
Most cPanel webhosts have a staging site option, some in the dashboard:

Others add the option in the Softaculous WordPress Management

There may be other staging site options in different cPanel servers, these are the two that I have seen.

Best regards,
Mike

Hi,
How to manually import a theme demo
Please add following line to Functions.php file in Appearance > Editor
add_theme_support( 'avia_demo_store_downloaded_files' );

Download the construction zip file from https://github.com/KriesiMedia/enfold-library/tree/master/demos
Extract it in \uploads\avia_demo_files\ folder.
please create the \avia_demo_files\ directory
Go to Enfold theme options > Demo Import and import the demo
Please note there are only two files in the construction.zip:
construction.txt
construction.xml
The xml file is a WordPress export file that calls the demo files from our server, if you have issues with the above steps you can go to WordPress ▸ Tools ▸ Import ▸ WordPress and import/upload the construction.xml file.
If you still get an error check if your server is blocking https://kriesi.at/ for some reason.

Best regards,
Mike

Hi,
If the last suggestion is working and you like the JetPack plugin then by all means keep it.
The file merging and compression is just to help speed up your site, but if JetPack is already doing this then you can leave the theme option disabled, typically the issue is when any other plugin is used to also minify the files, doing it twice often causes issues, so just use the one you like best.

Best regards,
Mike