Forum Replies Created

Viewing 30 posts - 5,971 through 6,000 (of 34,918 total)
  • Author
    Posts
  • in reply to: 404 and others #1417311

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Can no longer update info in footer2 widget #1417287

    Hi,
    I cleared your cache a couple of times and the frontend now looks the same as the backend, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Can’t ‘Open in New Tab/Page’ #1417285

    Hi,
    Very good, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: SEO css font-display #1417284

    Hey Sebastian,
    I believe that this refers to the the @font-face css that you add, see this font-display documentation
    There are five font-display values:
    font-display: auto;
    font-display: block;
    font-display: swap;
    font-display: fallback;
    font-display: optional;

    so you should add one to your css, it seems that font-display: fallback; would be good choice, but you can research it further and decide what is best for you.

    Best regards,
    Mike

    in reply to: Can’t ‘Open in New Tab/Page’ #1417281

    Hi,
    Glad to help, shall we close this then?

    Best regards,
    Mike

    in reply to: CSS Code for editing testimonial widget #1417280

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top #testimonialtemp .avia-slideshow-arrows a.prev-slide {
    	left: -2px;
    }
    @media only screen and (max-width: 500px) { 
    	.responsive #top #testimonialtemp .av-large-testimonial-slider.avia-testimonial-wrapper .avia-testimonial {
    	    padding: 0px 30px;	
    	}
    }
    
    

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.
    This is the expected mobile results:
    Enfold_Support_3078.jpeg

    Best regards,
    Mike

    in reply to: Page as menu linked to one of the sub-pages #1417278

    Hey HulaSlim,
    Thanks for the link to your page, but I don’t understand the issue, please explain again.
    Perhaps a screenshot or a mockup with arrows would help.

    Best regards,
    Mike

    in reply to: Can’t ‘Open in New Tab/Page’ #1417276

    Hey betty,
    I tested these:
    cafilm.org ▸ “now showing image opens in a new tab
    rafaelfilm.cafilm.org ▸ “get tickets” and it opens in a new tab
    cfieducation.cafilm.org ▸ date buttons opens in a new tab
    mvff.com/early-bird/ ▸ “buy 6-pack” button opens in a new tab
    mindthegapinfilm.com ▸ netflix link opens in a new tab

    from what I see it is working generally, perhaps if you have a specific link or button that is not working try rechecking that specific item.
    For example on cafilm.org the “now showing” is set to open in a new tab and it works, but the other two, “become a member” & “education” are not set to open in a new tab and thus don’t, if you expected these to open in a new tab then please re-check the settings.

    Best regards,
    Mike

    in reply to: 404 and others #1417274

    Hey Gianluca,
    Thank you for your patience, the “search-no-results” is not a 404 page so it can’t redirect to your custom 404 page.
    For your chart titles, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top #wrap_all .all_colors .avia-content-slider-element-container h3.slide-entry-title {
    	color: #fff;
    	text-align: center;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Can no longer update info in footer2 widget #1417273

    Hi,
    Thanks, please also include a link to the site.

    Best regards,
    Mike

    in reply to: Image size for speed #1417271

    Hey HulaSlim,
    Thanks for your question, as I can tell from the Helper Lite for PageSpeed plugin page it

    Speed up your site with attributes decoding=”async” & loading=”lazy” for <img> and <iframe>. Removes problem “Does not use passive listeners to improve scrolling performance”. Help to Up Your Google PageSpeed Insights Score.

    so this is mostly to get a better PageSpeed Insights Score, the theme already has a lazy load option so the “async” attribute may help with PageSpeed Insights Score but not too much with overall load time, I don’t think that it would conflict with LiteSpeed, but I would disable it until after setting up LiteSpeed and getting a good load time.
    I would recommend setting up LiteSpeed first and don’t add any other caching right away, as there may be a issue with supercache, since LiteSpeed works on your server it should work better, at least try it first.
    The TinyPNG image compression plugin will work well with LiteSpeed and should help with image sizes.
    You can also enable compression in your .htaccess file if you add this code to it:

    <IfModule mod_deflate.c>
    AddType x-font/woff .woff
    AddOutputFilterByType DEFLATE image/svg+xml
    AddOutputFilterByType DEFLATE text/plain
    AddOutputFilterByType DEFLATE text/html
    AddOutputFilterByType DEFLATE text/xml
    AddOutputFilterByType DEFLATE text/css
    AddOutputFilterByType DEFLATE text/javascript
    AddOutputFilterByType DEFLATE application/xml
    AddOutputFilterByType DEFLATE application/xhtml+xml
    AddOutputFilterByType DEFLATE application/rss+xml
    AddOutputFilterByType DEFLATE application/javascript
    AddOutputFilterByType DEFLATE application/x-javascript
    AddOutputFilterByType DEFLATE application/x-font-ttf
    AddOutputFilterByType DEFLATE application/vnd.ms-fontobject
    AddOutputFilterByType DEFLATE font/opentype font/ttf font/eot font/otf
    </IfModule>

    Best regards,
    Mike

    in reply to: Can no longer update info in footer2 widget #1417270

    Hi,
    You can use (Email address hidden if logged out)we do not receive any messages at this address and then post the admin login and password in the Private Content area below, or

    1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
    2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
    3. Click on “Create New” to generate a temporary login.
    4. Enter the email address for the account (you can use (Email address hidden if logged out)we do not receive any messages at this address) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
    5. Click “Submit” to create the temporary account.
    6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.

    Please note that once your issue is resolved, you can remove the plugin.

    If you have any further questions or concerns, please let us know.

    Best regards,
    Mike

    in reply to: Where is Layerslider “free” filter, please? #1417269

    Hey CharlieTh,
    Thank you for your patience, to see the free LayerSlider templates go to the LayerSlider and click Browse Templates
    Enfold_Support_3074.jpeg
    Then click Sliders and then the Free filter
    Enfold_Support_3076.jpeg

    Best regards,
    Mike

    in reply to: Can’t import demo #1417268

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: CSS Code for editing testimonial widget #1417267

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #testimonialtemp .avia-testimonial-wrapper {
      background: url('https://mygolfcoaches.com/wp-content/uploads/2023/08/horizantalgolfbackground.jpg');
      background-size: contain; 
      padding: 50px;
      margin: 0;
    }
    #testimonialtemp .avia-slideshow-arrows a {
      transform: translateY(150%);
    }
    #testimonialtemp .avia-testimonial-content.av_inherit_color p,
    #top #testimonialtemp .avia-testimonial-wrapper .avia-testimonial-name {
      color:#fff;
    }
    #top #testimonialtemp .avia-slider-testimonials.av-control-minimal-dark .avia-slideshow-arrows a {
        color: #fff;
    }
    #top #testimonialtemp .av-control-minimal-dark .avia-slideshow-arrows a:before {
        border-color: #fff;
    }

    I assumed that you wanted the text and arrows white also so I included that css, this is the expected results:
    Enfold_Support_3072.jpeg
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Can’t import demo #1417264

    Hi,
    Never mind about the FTP access I was able to import the Construction Demo manually, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Can’t import demo #1417259

    Hi,
    Please also include FTP access so we can use FileZilla and ensure the directory path is “/” so we can access the root of your site. Or perhaps the OVH net2ftp will be ok.

    Best regards,
    Mike

    in reply to: Table is not updated correctly in Firefox #1417257

    Hi,
    Unfortunately I’m not able to reproduce this on my install, above you said you are also not able to reproduce this on their site?
    I see that you wrote that you will get back to us in two weeks, so we will leave this open to hear back from you.

    Best regards,
    Mike

    in reply to: Centre Footer #1417256

    Hey ballindigital,
    Thank you for the link to your site, I looked at your footer, but the phone number is white like all of the other text, so this seems correct.
    Your other footer items seem centered but the first two widgets are in two columns, the credit card images and the contat form are full width, and would not fit as two columns, so I’m not sure what you would want to change in the footer, Please see the screenshot in the Private Content area and explain what you want to change, perhaps a mockup would help.

    Best regards,
    Mike

    in reply to: Images not showing on some browsers-too much whitespace #1417255

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: CSS Code for editing testimonial widget #1417252

    Hey Dzimnikov,
    Thank you for the link to your site, it looks like the testimonials are in a color section that is light green now, have you tried adding the background image to the color section, or do you want the background image limited to the testimonials only with the light green also showing?
    To make the arrows smaller on mobile devices try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 500px) { 
    #top #testimonialtemp .av-slideshow-ui.av-loop-endless .avia-slideshow-arrows > a, #top #testimonialtemp .av-slideshow-ui.av-loop-manual-endless .avia-slideshow-arrows > a, #top #testimonialtemp .av-slideshow-ui .avia-slideshow-arrows.av-visible-prev > a.prev-slide, #top #testimonialtemp .av-slideshow-ui .avia-slideshow-arrows.av-visible-next > a.next-slide {
    	    width: 30px;
    	    height: 30px;
    }
    #top #testimonialtemp .av-control-minimal .avia-slideshow-arrows a:before {
        line-height: 30px;
    }
    #top #testimonialtemp .av-large-testimonial-slider .avia-slideshow-arrows a {
        font-size: 20px;
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Images not showing on some browsers-too much whitespace #1417251

    Hi,
    You had the color section below the bule bar using “Huge Padding”, I changed to none:
    Enfold_Support_3068.jpeg
    please clear your browser cache and your WPRocket cache check.

    Best regards,
    Mike

    Hi,
    Thank you for the link to your site, I believe that this is a object-oriented cache issue, as all of the page elements are in their start state of hidden.
    I cloned your homepage and saved is as “test-home” linked below and all of the lower columns that create a grid used Column Animation, once I changed this to no animation all of the columns showed, I also did this with the yellow “call-to-action” column so it now shows. But unfortunately there is no way to remove the animation from the slider.
    Nonetheless I know you want animation on your page, I tried clearing your Lite Speed Cache and disabling the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression but this didn’t help.
    I recommend trying to disable the Lite Speed Cache completely and empty the server Lite Speed Cache in order for your site to allow the animation to work, I’m not sure how long it will take the server to clear the cache. Then you can enable the Lite Speed Cache again with the very minimum settings, I not sure which setting is casing this, but I kind of recall an issue with object-oriented cache in the past.
    Please check the test page below, and try this.

    Best regards,
    Mike

    in reply to: Transparent logo appearing too small #1417248

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Settings Image Animation Slider Scaling #1417247

    Hey Diana,
    Thanks for the screenshot and the link to your site, but the login is not working, nonetheless I examined the slider and on the frontend the scale is 2.1%, that is more that double:
    Enfold_Support_3066.jpeg
    I believe the issue is a misunderstanding, you want to set the scale to how much larger that you want it, if you want it 100% larger, or double in size, you would choose 100%
    So in your case choose 10% to make it 10% larger, or a total of 110%. I tested this on my install and it works, please try.

    Best regards,
    Mike

    Hi,
    Please include an admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: Transparent logo appearing too small #1417243

    Hi,
    I have adjusted it so both are 450px, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: load google font open sans localy #1417242

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Images not showing on some browsers-too much whitespace #1417221

    Hi,
    We didn’t do anything, perhaps it was caching, shall we close this then?

    Best regards,
    Mike

    in reply to: Spacebar not working on Special heading field #1417220

    Hey hostworks,
    There are a few plugins that cause this issue, try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

Viewing 30 posts - 5,971 through 6,000 (of 34,918 total)