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Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
The LayerSlider with a video as the background and a text layer for the phrase over it.
Self-host your video instead of using vimeo or youtube, otherwise try another plugin like revslider to achieve.Best regards,
MikeHey Baden,
Thank you for your patience and for your workaround.
The Dev Team and I do not have experience with this plugin in setting it up to recreate the error, it is not a plugin that we support, we are limited to our support for third party plugins.
The Dev Team has decided that in this case we will point any other users to your workaround, should there be any in the future, but not make any core changes at this time, perhaps in the future we will.
Thank you for your understanding and for using Enfold.Best regards,
MikeHey Munford,
When I test your mp4 on Mac & Safari I see this error:The file isn’t compatible with QuickTime Player.
When I convert with https://video.online-convert.com/convert-to-mp4 the file then plays fine, try this.Best regards,
MikeMarch 29, 2025 at 4:07 pm in reply to: Credit Card input field not wide enough to allow input in iOS #1480452Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeMarch 29, 2025 at 3:38 pm in reply to: After adding Captcha V3, we get “Token to validate form already expired.” #1480447Hi,
@engage24 I tested your site with both v2 & v3 reCAPTCHA and both worked for me. I also tested on my install with both v2 & v3 reCAPTCHA and both worked for me with my own keys.
Perhaps your browser has a ad-blocker, but I can’t reproduce this on either your site or mine.Best regards,
MikeHi,
Try using the TinyPNG plugin on your large hero images, when I test one of your images on the TinyPNG site it reduced it by 40%
using smaller sized images probably would help, or using the Enfold Theme Options ▸ PreloaderBest regards,
MikeHey Joerg Haustein,
Deactivating the plugins Xtrail Core & WPBakery Page Builder solves.
Please note that Enfold has it’s own builder and adding other builders typically cause errors.Best regards,
MikeHey jhaustein,
Deactivating the plugins Xtrail Core & WPBakery Page Builder solves.
Please note that Enfold has it’s own builder and adding other builders typically cause errors.Best regards,
MikeHi,
I checked again on my Android, and if I scroll quickly, the sticky menu plugin readjusts and makes the page scroll to the bottom. Try disabling this plugin.Best regards,
MikeHi,
Videos will not show on mobile, you will need to add a fallback image, when I check you have not added a fallback image yet.Best regards,
MikeHi,
Unfortunately, your site is not loading for me, frontend or backend, please check.Best regards,
MikeMarch 29, 2025 at 12:35 pm in reply to: Credit Card input field not wide enough to allow input in iOS #1480434Hi,
It looks like it is working when I test, please check again and let us know if we can close this thread.Best regards,
MikeHi,
I was able to login and activate your child theme and set your menu and now it seems to look correct, please review.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeMarch 28, 2025 at 5:30 pm in reply to: Credit Card input field not wide enough to allow input in iOS #1480405Hey Lee Germeroth,
We don’t see a admin login, please include.
Your site is still using v6.0.9Best regards,
MikeHi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.avia-icon-list .iconlist_icon svg:first-child, .avia-icon-list .iconlist_icon img[is-svg-img="true"] { margin-top: 11px; margin-left: -6px; } .avia-svg-icon svg:first-child, .avia-svg-icon img[is-svg-img="true"] { height: 1em; width: 2em; }
After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Try adding this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top.page-id-1424 .header_color.av_header_transparency .avia-menu-fx { background: #7d8286; }
After applying the css, please clear your browser cache and check.
please note the page ID in the csspage-id-1424
Best regards,
MikeMarch 28, 2025 at 4:53 pm in reply to: New Pages display code widget, old pages and posts do not #1480398Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Lee Germeroth,
I see that you are using v6.0.9 with a child theme.
I don’t see any errors in your console log, does your child theme have a header.php or footer.php? If so please remove.
Otherwise please update and include a admin login in the Private Content area so we can examine.
If you can’t update with your token please follow these steps:
To update you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeHi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.avia-icon-list li { padding: 0; } .avia-icon-list-container { margin: 0; }
After applying the css, please clear your browser cache and check.
Best regards,
MikeHey Sandra,
I’m not sure which column with the “hat” you mean, perhaps a screenshot would help.
To add a screenshot please try using an Screenshot service and pasting the image URL in your post.Best regards,
MikeHi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top.page-id-1424 #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text { color: #7d8286; }
please note the page ID in the css
page-id-1424
Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
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