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Viewing 30 posts - 31 through 60 (of 34,103 total)
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  • in reply to: preloader on 2 pages only #1480460

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: How to put responsive video on top of homepage #1480456

    Hi,
    The LayerSlider with a video as the background and a text layer for the phrase over it.
    Self-host your video instead of using vimeo or youtube, otherwise try another plugin like revslider to achieve.

    Best regards,
    Mike

    in reply to: Enfold Bug Report #1480455

    Hey Baden,
    Thank you for your patience and for your workaround.
    The Dev Team and I do not have experience with this plugin in setting it up to recreate the error, it is not a plugin that we support, we are limited to our support for third party plugins.
    The Dev Team has decided that in this case we will point any other users to your workaround, should there be any in the future, but not make any core changes at this time, perhaps in the future we will.
    Thank you for your understanding and for using Enfold.

    Best regards,
    Mike

    in reply to: preloader on 2 pages only #1480453

    Hey Munford,
    When I test your mp4 on Mac & Safari I see this error: The file isn’t compatible with QuickTime Player.
    Screen Shot 2025 03 29 at 11.12.39 AM
    Screen Shot 2025 03 29 at 11.16.21 AM
    When I convert with https://video.online-convert.com/convert-to-mp4 the file then plays fine, try this.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Critical error #1480451

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,

    @engage24
    I tested your site with both v2 & v3 reCAPTCHA and both worked for me. I also tested on my install with both v2 & v3 reCAPTCHA and both worked for me with my own keys.
    Perhaps your browser has a ad-blocker, but I can’t reproduce this on either your site or mine.

    Best regards,
    Mike

    in reply to: Problem Image background page #1480446

    Hi,
    Try using the TinyPNG plugin on your large hero images, when I test one of your images on the TinyPNG site it reduced it by 40%
    Screen Shot 2025 03 29 at 9.39.25 AM
    using smaller sized images probably would help, or using the Enfold Theme Options ▸ Preloader

    Best regards,
    Mike

    in reply to: Enfold #1480445

    Hey Joerg Haustein,
    Deactivating the plugins Xtrail Core & WPBakery Page Builder solves.
    Please note that Enfold has it’s own builder and adding other builders typically cause errors.

    Best regards,
    Mike

    in reply to: Critical error #1480443

    Hey jhaustein,
    Deactivating the plugins Xtrail Core & WPBakery Page Builder solves.
    Please note that Enfold has it’s own builder and adding other builders typically cause errors.

    Best regards,
    Mike

    in reply to: Icon/Flipbox jumping on scroll up/down #1480442

    Hi,
    I checked again on my Android, and if I scroll quickly, the sticky menu plugin readjusts and makes the page scroll to the bottom. Try disabling this plugin.

    Best regards,
    Mike

    in reply to: How to put responsive video on top of homepage #1480440

    Hey mruthalvarez,
    Try using the LayerSlider.

    Best regards,
    Mike

    in reply to: Button not aligning / 3 of columns #1480439

    Hi,
    Do you mean like this?
    Screen Shot 2025 03 29 at 8.35.51 AM
    try adding another column before these and add your button there. You will need to make the two PASSOVER SERVICE SCHEDULE columns smaller.

    Best regards,
    Mike

    in reply to: Add logo to Full Screen Slider #1480437

    Hi,
    Videos will not show on mobile, you will need to add a fallback image, when I check you have not added a fallback image yet.

    Best regards,
    Mike

    in reply to: Category background, title and image #1480436

    Hi,
    Unfortunately, your site is not loading for me, frontend or backend, please check.

    Best regards,
    Mike

    Hi,
    It looks like it is working when I test, please check again and let us know if we can close this thread.

    Best regards,
    Mike

    in reply to: Error within a theme helps with update? #1480428

    Hi,
    I was able to login and activate your child theme and set your menu and now it seems to look correct, please review.

    Best regards,
    Mike

    in reply to: Second menu colour #1480406

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey nancyT,
    I don’t have a iPhone, do you mean this:
    Screen Shot 2025 03 28 at 12.18.16 PM
    If so try this css:

    @media only screen and (max-width: 450px) { 
    	#top #payment div.payment_box {
        width: 100%;
        padding: 0;
    	}
    }

    After applying the css, please clear your browser cache and check.
    Screen Shot 2025 03 28 at 12.29.33 PM

    Best regards,
    Mike

    in reply to: Icon List Blank #1480403

    Hey Lee Germeroth,
    We don’t see a admin login, please include.
    Your site is still using v6.0.9

    Best regards,
    Mike

    in reply to: spacing between blocks #1480400

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia-icon-list .iconlist_icon svg:first-child, .avia-icon-list .iconlist_icon img[is-svg-img="true"] {
        margin-top: 11px;
        margin-left: -6px;
    }
    .avia-svg-icon svg:first-child, .avia-svg-icon img[is-svg-img="true"] {
        height: 1em;
        width: 2em;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Second menu colour #1480399

    Hi,
    Try adding this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.page-id-1424 .header_color.av_header_transparency .avia-menu-fx {
    	background: #7d8286;
    }

    After applying the css, please clear your browser cache and check.
    please note the page ID in the css page-id-1424

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Enfold Top Socket Phone Info Not Centering #1480390

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Icon List Blank #1480389

    Hey Lee Germeroth,
    I see that you are using v6.0.9 with a child theme.
    I don’t see any errors in your console log, does your child theme have a header.php or footer.php? If so please remove.
    Otherwise please update and include a admin login in the Private Content area so we can examine.
    If you can’t update with your token please follow these steps:
    To update you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: spacing between blocks #1480388

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia-icon-list li {
        padding: 0;
    }
    .avia-icon-list-container {
        margin: 0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: spacing between blocks #1480384

    Hey Sandra,
    I’m not sure which column with the “hat” you mean, perhaps a screenshot would help.
    To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: Second menu colour #1480382

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.page-id-1424 #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text {
    	color: #7d8286;
    }

    please note the page ID in the css page-id-1424

    Best regards,
    Mike

    in reply to: Woocommerce product page order filter #1480378

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Website Animation Not Working After Updating #1480376

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 31 through 60 (of 34,103 total)