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Hi,
You would want a older version of Enfold not Enfold Child. What was the last working version?
Perhaps you could roll back with your web host backup?Best regards,
MikeHi,
I think that you misunderstand, do not add the css above, you already added it before, you need to remove it or change the padding-top: 0 !important; to padding-top: 30px !important;Best regards,
MikeMarch 15, 2026 at 4:52 pm in reply to: The “Horizontal Gallery” and “Accordion” combination is malfunctioning. #1496032Hi,
I changed the script to this:function disable_horizontal_gallery_image_nav() { ?> <script> document.addEventListener('DOMContentLoaded', function() { document.querySelectorAll('.av-horizontal-gallery-wrap').forEach(function(wrap) { const link = wrap.querySelector('a[href^="#toggle-id-"]'); if (!link) return; const href = link.getAttribute('href'); wrap.style.cursor = 'pointer'; wrap.addEventListener('click', function(e) { e.stopPropagation(); const toggleId = href.replace('#', ''); const toggleTrigger = document.querySelector('[data-fake-id="' + href + '"], [href="' + href + '"], #' + toggleId + ' .toggler, .toggle-title[href="' + href + '"]'); if (toggleTrigger) { toggleTrigger.click(); let scrollTimer = null; window.addEventListener('scroll', function onScroll() { clearTimeout(scrollTimer); scrollTimer = setTimeout(function() { window.removeEventListener('scroll', onScroll); window.scrollBy({ top: -250, behavior: 'smooth' }); }, 300); }); } else { window.location.hash = href; } }); link.addEventListener('click', function(e) { e.preventDefault(); e.stopPropagation(); }); }); }); </script> <?php } add_action( 'wp_footer', 'disable_horizontal_gallery_image_nav', 99 );Give it a try.
Best regards,
MikeMarch 15, 2026 at 1:27 pm in reply to: Bug: Template only imports first section – but visually imports everything #1496024Hey Arjan Steenbergen,
This typically occurs when the page or the template was saved with unclosed tags, which breaks the page structure. Note that once the template is saved it can not be repaired it must be deleted and recreated. If the unclosed tags are on the page they can be repaired, if you find them. Often users will add html tags to title fields, despite the warning that is shown in the element. Code blocks are another place that html may be, along with text blocks that have had content copied from other pages and pasted into the visual tab, often content that is copy/paste will include html from to source, review the code tab to verify.
I can not review your code snippet because it is malformed though the contact form. Please note that the contact form is not appropriate for support requests, please login to the support forum and open a new thread
If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then register your Purchase Code
Please include a admin login to your page within your support forum new thread so we can examine. If your site is live, perhaps creating a staging site would be a good idea.Best regards,
MikeHey Sabina,
To register for the Enfold Support Forum, first go to the Register Page and enter your Purchase Code from your Theme Forest account and creat a login. Then you can login to the forum and create a New Thread for your question.
Meanwhile you could add this css into the theme options Quick CSS to change the uppercase to the same case that is typed into the elements..template-page .entry-content-wrapper h1, .template-page .entry-content-wrapper h2 { text-transform: unset; } .iconbox .iconbox_content .iconbox_content_title { text-transform: unset; } .widgettitle,.av-catalogue-title { text-transform: unset; }Best regards,
MikeHi,
That won’t work out, I recommend removing the above solution and using the stretched layout, then add padding/margin to the content area to give a boxed appearance and adding the title to the slideshow instead of using a negative margin for a constant placement on different screen sizes.Best regards,
MikeHey Matthew,
I found no buttons on your site, but typically buttons are built the same as text links, with some css to change their appearance. I don’t believe that bots have any issues with buttons, and don’t believe that you need to add a tag, so feel free to use buttons.Best regards,
MikeHi,
I don’t understand how your custom search field is applied to your page, but I see that it is not the same on mobile. On desktop, when opened it has the classes: SumoSelect sumo_gallery_ids open and has a div with the classes: optWrapper okCancelInMulti multiple that creates the drop down.
On mobile it only has the class: SumoSelect and doesn’t have the div.
I see no errors that might point to this, but I believe that this is an error with your script and not with the theme. Try asking wherever you got the script from for further advice.Yes img.savvyify.com is no longer working, try freeimage.host instead.
Best regards,
MikeHey Erwin,
The footer & socket are inside the main container, so you will need this JavaScript to move them after it:
Add to your child theme functions.php filefunction move_footer_scoket_after_main() { ?> <script> document.addEventListener('DOMContentLoaded', function () { const main = document.getElementById('main'); const footer = document.getElementById('footer'); const socket = document.getElementById('socket'); if (!main || !footer || !socket) return; const parent = main.parentNode; parent.insertBefore(footer, main.nextSibling); parent.insertBefore(socket, footer.nextSibling); }); </script> <?php } add_action( 'wp_footer', 'move_footer_scoket_after_main', 99 );Then add the css for the header, footer, & socket:
.responsive.html_boxed.html_header_sticky #header, #footer, #footer .container, #socket, #socket .container { width: 100vw; max-width: 100vw; left: calc(-50vw + 50%); }Best regards,
MikeHi,
Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeHey spitsdesign,
You can request demos in our Feature Requests where the Dev Team will see it, click the green button at the top right “New Issue” to create a new request with the type of demo you would like to see.
Please keep each request to one topic, but you can summit multiple topics.Best regards,
MikeMarch 14, 2026 at 5:47 pm in reply to: Access to the site in Maintenance Mode for all Users. #1496008Hey Oriano,
You could edit line 304 in /enfold/includes/classes/class-avia-custom-pages.php from this:if( is_user_logged_in() && current_user_can( 'edit_published_posts' ))To this:
if ( is_user_logged_in())Best regards,
MikeMarch 14, 2026 at 5:26 pm in reply to: Migrating to new website crashes WordPress due to the Enfold theme #1496007Hey Coen Verkuyl,
Your new host is probably using PHP 8, which the very old version of Enfold that you are using will not support. Updating should solve.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
then you will see the Theme updated successfully message.
After which you can go to your Theme Forest account and create a new Token for future automatic updates.Best regards,
MikeHey schweg33,
Looks like you have added this custom css:@media only screen and (max-width: 767px) { .responsive #top #main { padding-top: 0 !important; margin: 0; } }Remove it or adjust the zero to something like 30px
Best regards,
MikeHey rixi,
Looks like you have this css in your child theme:#header_main_alternate, #top #header .av-main-nav > li > a { background-color: #02507d !important; }Change to this:
#header_main_alternate,.responsive #top #header .av-main-nav > li:not(.av-burger-menu-main) > a { background-color: #02507d !important; }Best regards,
MikeHey Iwan zuchowski ,
Is the site on your web host? If it is, just delete the WordPress install. Is the domain in your name and you own the account ? If it is, set the donain to a parking page and the site will not show. If you don’t own the web host or the donain name, you should contact the person that does own it.Best regards,
MikeMarch 12, 2026 at 8:28 pm in reply to: How to update from Parent Theme (Enfold) Version Number 4.5.7 #1495980Hey Jack Song,
You can update and we do not expect any issues, but some things to keep in mind, if you have a custom header.php or footer.php in your child theme, you should remove these first, as they have changed. After you update you can review the new version of these files and make copies with your customizations into your child theme. I recommend tring to find a different way to add your customizations without using these files, or you will run into this issue again in the future.
The same is for any custom elements that you have in your child theme. If your child theme only has a style.css & functions.php & screenshot.png then you are fine.
If you have added any custom code to any parent theme files, you should save the code as it will be lost when you update.
You will not be able to automatically update via the theme options, as Theme Forest has changed since your version, after you manually update you will be able to update via the theme options for future updates.
A good practice is to use your web host options to create a stagging site and update it first to ensure your site looks & works the same, and then update your live site. If you are not able to do this, at least ask your web host to create a full backup, including the database for a fallback just in case.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
then you will see the Theme updated successfully message.
After which you can go to your Theme Forest account and create a new Token for future automatic updates.Best regards,
MikeMarch 12, 2026 at 8:24 pm in reply to: Enfold Theme Update Fehler – Envato Token wird nicht akzeptiert #1495979Hey Dan2275,
Glad to hear that you have solved this, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeMarch 12, 2026 at 7:42 pm in reply to: LayerSlider not updating despite latest Enfold version #1495977Hi,
The only way would be to try reinstalling the theme. If this doesn’t work please start a new thread and include an admin login for us to examine in the private content area. Your login would not be private in this thread, as it is not your thread.
To reinstall your version of Enfold you can download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are reinstalling, you can continue,
then you will see the Theme updated successfully message.Best regards,
MikeHi,
Yes each time you upload it from Themeforest you get the latest version.
I believe your error is related to what I posted above.Best regards,
MikeMarch 12, 2026 at 9:36 am in reply to: Scroll Buttons: Multiple CTA buttons scroll to the same form #1495971Hi,
Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeMarch 11, 2026 at 9:20 pm in reply to: Scroll Buttons: Multiple CTA buttons scroll to the same form #1495958Hi,
When I check your site today I see that your buttons are working correctly with no bounce, were you able to resolve this?Best regards,
MikeHi,
Thanks for the video, I see first that you used the classic editor to save the page and then you switched to the ALB editor on the same page and added more elements and saved again. Please note that this can cause issues. Please do not switch between editors, only use one editor per page. Also note that if a corrupt page is saved as a template it can not be repaired, you will need to remove the template and rebuild a new page and create a new template.
Was the page that you tried to add the template to also saved in both editors?Best regards,
MikeHey macuti,
I have added it below for you. Please see this post: https://kriesi.at/support/topic/copytrack-wants-me-to-show-a-license-for-an-image-included-in-the-demo/#post-1495685
If you read the whole thread you will see two links to the same image, the one for which we have a license for from 2014 by the user francesco83 and a newer one that copytrack is claiming for the user genious2000de or perhaps it is the same person, we don’t know. Either way our extended license is valid.
Please note that we can not offer legal advice.Best regards,
MikeHi,
Glad that we were able to help. As for your issue with the image I can not reproduce,. The image shows for me & it downloads fine. I’m not sure why this is occuring for you, but will take it under advisement.
If you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeMarch 10, 2026 at 9:00 pm in reply to: Scroll Buttons: Multiple CTA buttons scroll to the same form #1495927Hi,
I created an online test site, linked below with a login for you to check out. It uses PHP 8.3.30 & Enfold 7.1.4
The mailchimp form is not yours, but it serves as a placeholder.
I’m not sure if reinstalling will help, but it’s worth a try.Best regards,
MikeHey Michael F,
You have the sidebar enabled on these pages, disable this in the settings for these pages, or try this css.page-id-2971 #after_section_1, .page-id-2974 #after_section_1, .page-id-2978 #after_section_1 { display: none; }Best regards,
MikeHey newki75,
Thanks for the login, when I tested I was able to publish your test page with no errors.
To manually update Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
then you will see the Theme updated successfully message.Best regards,
MikeHey Koster,
You can update and we do not expect any issues, but some things to keep in mind, if you have a custom header.php or footer.php in your child theme, you should remove these first, as they have changed. After you update you can review the new version of these files and make copies with your customizations into your child theme. I recommend tring to find a different way to add your customizations without using these files, or you will run into this issue again in the future.
The same is for any custom elements that you have in your child theme. If your child theme only has a style.css & functions.php & screenshot.png then you are fine.
If you have added any custom code to any parent theme files, you should save the code as it will be lost when you update.
You will not be able to automatically update via the theme options, as Theme Forest has changed since your version, after you manually update you will be able to update via the theme options for future updates.
A good practice is to use your web host options to create a stagging site and update it first to ensure your site looks & works the same, and then update your live site. If you are not able to do this, at least ask your web host to create a full backup, including the database for a fallback just in case.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
then you will see the Theme updated successfully message.
After which you can go to your Theme Forest account and create a new Token for future automatic updates.Best regards,
Mike -
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