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Viewing 30 posts - 5,731 through 5,760 (of 34,721 total)
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  • in reply to: Add spacing between the columns #1417875

    Hi,
    Thanks for the screenshots, I checked again on my Android and posted a screenshot below, and I checked on my Mac v12.6.8 with Safari v16.6 in Responsive Design Mode and in Chrome and the map has rouned corners, please see the screenshot in the Private Content area.
    I have asked the rest of the team to check with their iPhones and advise, Thank you for your patience.

    Best regards,
    Mike

    in reply to: Footer: Social media icon #1417872

    Hi,
    Thanks for the feedback, I guess I was looking at the three columns with the green bars above them:
    Enfold_Support_3096.jpeg
    are these a fixed width in px or percentage? and how much space is between them? Currently you are using 1/3 columns and there is not much space between them.
    Enfold_Support_3098.jpeg
    I think that this css will make the space between the columns about right:

    #top.home #av_section_2 .flex_column_table.av-equal-height-column-flextable .av-flex-placeholder {
        width: 10%;
    }

    Enfold_Support_3100.jpeg
    Then to line up the left edge of the first green bar with the inside on the logo, try changing the max container width at Enfold Theme Options ▸ General Layout ▸ Dimensions ▸ Maximum Container width, it looks like it is 1310px right now, try 1625px:
    Enfold_Support_3103.jpeg
    (I hid the slider in my screenshot to show the elements better)

    Best regards,
    Mike

    Hi,
    Thank for the video, this is the situation that I was refuring to in my post above, on my demo site I created a very long post and this toolbar stayed at the top until the bottom on the editing window was in view.
    This toolbar is in the WordPress core, it is the TinyMCE toolbar the theme doesn’t specifically manage it especially in the Classic Editor post layout, the theme does add a button to it, but many plugins do this.
    Since in my demo site it is sticking to the top I would recommend trying to disable your plugins to see which one is effecting this behavior, I don’t know any other way to test for a conflict like this.
    I’m reluctant to try to override this behavior with css and javascript because it is such a widely used toolbar in the admin panel I think it would probably case more conflicts, at least with my skill level.

    Best regards,
    Mike

    Hi,
    Please look at the screenshot above, the option is in each item under the advanced tab.
    Sorry, I misunderstood, this is the way to make the script cange it to “p”

    function custom_icongrid_subtitle_script() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
    (function($) {
        function replaceElementTag(targetSelector, newTagString) {
          $(targetSelector).each(function(){
            var newElem = $(newTagString, {html: $(this).html()});
            $.each(this.attributes, function() {
              newElem.attr(this.name, this.value);
            });
            $(this).replaceWith(newElem);
          });
        }
        replaceElementTag('h6.av_icongrid_subtitle', '<p></p>');
    }(jQuery)); 
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'custom_icongrid_subtitle_script');

    it looks like you have added this correctly, please check your caching plugin options to see if it is defering javascript.
    Otherwise try remove the script and try this one instead:

    function pure_js_change_icongrid_subtitle_tag() { ?>
      <script>
    document.querySelectorAll("h6.av_icongrid_subtitle").forEach(e=>e.parentNode.replaceChild(Object.assign(document.createElement("p"),{innerHTML:e.innerHTML}),e));
    </script>
      <?php
    }
    add_action('wp_footer', 'pure_js_change_icongrid_subtitle_tag');

    Best regards,
    Mike

    Hi,
    I guess that if you still have “Disallow: /framework/” to your robots.txt
    this shows that Google is not obeying the robots.txt completely, but at least it’s an improvement.

    Best regards,
    Mike

    in reply to: Update Twitter icon / logo across site #1417787

    Hi,
    togetherconcept you can copy the whole function into the child theme.
    M1000000 we don’t have a date for this, currently the new icon is still not available on fontello.com so I’m not sure how long it will be. If you would like the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.
    We will close this for now, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey Xiscoj,
    Please use the heading tag option to change the heading tag:
    Enfold_Support_3094.jpeg
    To change the subtitles to h3 you will need to ensure that you have jQuery enabled, it looks like you may have a caching plugin defuring it right now, then try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function custom_icongrid_subtitle_script() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
    (function($) {
        function replaceElementTag(targetSelector, newTagString) {
          $(targetSelector).each(function(){
            var newElem = $(newTagString, {html: $(this).html()});
            $.each(this.attributes, function() {
              newElem.attr(this.name, this.value);
            });
            $(this).replaceWith(newElem);
          });
        }
        replaceElementTag('h6.av_icongrid_subtitle', '<h3></h3>');
    }(jQuery)); 
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'custom_icongrid_subtitle_script');

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, I see that you are talking about the toolbar in the ALB elements, unfortunately there is not an easy solution for this because these element are inside of tabs in the element. If you would like to request this feature the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.

    Best regards,
    Mike

    in reply to: Gallery – custom link #1417733

    Hi,
    I created a feature request for your idea, thanks.

    Best regards,
    Mike

    in reply to: Gallery – custom link #1417721

    Hi,
    It sounds like you have sorted out this issue, did you want to summit a feature request for thw “custom-link fallback is lightbox image link” option?

    Best regards,
    Mike

    Hey gatehealing,
    Thank you for your patience, it sounds like you are using the Classic Editor and the toolbar that you are refuring to is the TinyMCE toolbar, is this correct?
    Enfold_Support_3092.jpeg
    On my demo site I created a very long post and this toolbar stayed at the top until the bottom on the editing window was in view.
    Are you using the theme Classic Editor option at Enfold Theme Options ▸ Select Your Editor, or are you using a Classic Editor plugin?
    Have you tried disabling your other plugins to see if this behavioral changes?
    If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: enfold header with elementor footer #1417714

    Hi,
    Thank you for your patience, but I can’t test on my test site because the Elementor footer option seems to only available in the pro plugin.
    The login you provided doesn’t work, but I’m not sure it it would be good to test though the WordPress file editor if it did work because any error may crash the site and lose access to the WordPress file editor, FTP would be better.

    Best regards,
    Mike

    in reply to: Add spacing between the columns #1417713

    Hi,
    Unfortunately I don’t have an iPhone, but I do see the round corners in Android, please include a screenshot of what you see on your iPhone and paste the image URL in your post and let us know what version and Safari version you have and well try to have someone with the same compare on their device.

    Best regards,
    Mike

    in reply to: Footer does not work at all #1417712

    Hi,
    Glad that this helped, every so offen the header.php & footer.php change and one or both can be the cause of a site breaking, so we recommend any customizations you wish to make should be done in your child theme functions.php, let us know if you need specific help with this.
    Also if your child theme has customized element files, any of these may have changed, typically this is not an issue as the Dev Team trys to keep the theme backward compatible, but it can still happen, such as the difference between v4.x & v5.x
    If this is not your case please include an admin login and in the Private Content area, and link to a page with the issue so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Cookie consent message handling pop-up issue #1417710

    Hi,
    I would expect that if your script was added this way in your functions.php or in your WPCode snippets plugin you would not get a Syntax error.
    If you are still getting a Syntax error then perhaps there is a problem with your script or how you are using your snippets, when I look at your three Tag Manager snippets they are all added as “HTML Snippets”, they should be “Javascript Snippets” or if you wrap them as I suggested use “PHP Sinppets”.
    If this doesn’t help let me know which of the three you are getting the error from when you enable it.

    Best regards,
    Mike

    in reply to: Cookie consent message handling pop-up issue #1417685

    Hi,
    Glad to hear that you have this sorted out, for your Tag Manager code, try adding it to your child theme functions.php wrapped like this:

    function tag_manager_code() { ?>
      <script>
        //your Tag Manager code here
      </script>
      <?php
    }
    add_action('wp_footer', 'tag_manager_code');

    Best regards,
    Mike

    in reply to: Column link keyboard focus indicator for accessibility #1417683

    Hey PCLSIT,
    Thank you for the link to your site and your patience, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .avia-link-column.av-column-link .av-screen-reader-only:focus {
        position: absolute;
        display: inline-block;
        left: unset;
        width: 100%;
        height: 100%;
        color: transparent;
    }

    this allows the column link to show in the correct place and your :focus css shows the border:
    Enfold_Support_3090.jpeg
    in my test using the enter key follows the link.
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Cookie consent message handling pop-up issue #1417678

    Hi,
    Thank you for your patience, I have checked your mobile menu with my Android device and it seems to be working, I can open it and select menu items and go to other pages.
    I also checked in Windows in Chrome, Firefox, & Edge with Dev Tools mode emulating a mobile device and the mobile menu worked for me.
    If you are using a iPhone, it can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
    I don’t have an iPhone to check with, but there should not be a difference in the menu operation between Android & iPhone.

    Best regards,
    Mike

    in reply to: Footer does not work at all #1417674

    Hey harmt,
    I see that you are using a child theme, if it has a footer.php or header.php in the child theme please remove these and check again.
    We do not recommend adding these files to your child theme, it is the most common reason for errors when updating. Any customizations you wish to make should be done in your child theme functions.php
    If this doesn’t help try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
    If this still doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: NextGen gallery double lightbox windows #1417672

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Style elements in HTML #1417665

    Hi,
    Glad to hear that the WP Code duplication script is working for you, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Hamburger menu not appearing unless tapped #1417663

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: my enfold lic. #1417628

    Hey Rob Gordon,
    Sorry you are having this trouble, but Enfold v3.8 will not work correctly with WordPress v6+, this is why you are having issues.
    You will need to update the theme manually by downloading the latest version from Theme Forest, as you don’t have a Theme Forest account you will need to purchase a new license and create an account in the process.
    I would not delete the dynamic avia file area as some of those files are needed, after you update the theme should automatically delete the un-needed files, or we can help.
    After you have purchased your license please register your Purchase Code here.
    Then log into the support forum and open a new thread.
    Please include an admin login in the Private Content area so we can be of more assistance of your new thread that explains the issue again so our team can assist.
    I recommend making a full backup using your webhost backup tools and not a backup plugin, these typically don’t work as well as the server backup. Ensure to backup the files and database.
    I also recommend saving a copy of the theme settings at Enfold Theme Options ▸ Import/Export ▸ Export Theme Settings File.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Envato Theme License Transfer #1417627

    Hey schwabino,
    You will need to cantact Envato, they manage all of the licensing, we don’t have access to the licenses, nor can we issue or sell licenses.

    Best regards,
    Mike

    in reply to: Question before purchase #1417626

    Hey Monica,
    It sounds like it is, but we don’t have access the Envato_ID’s to see who owns it, etc. Envato handles all of the licensing, so we can’t accuse or show prove.
    I would recommend suggesting that they should renew their support, if they say they don’t have a Envato account recommend purchasing a new license which will give them 6 months of support and it costs nearly the same as renewing.
    I would also point out that nulled themes most always contain bad scripts that can do who knows what, it’s not worth the trouble.
    I hope this helps.

    Best regards,
    Mike

    in reply to: Centre Footer #1417625

    Hi,
    Glad to hear that you have this sorted out, shall we close this thread then?

    Best regards,
    Mike

    in reply to: Update Twitter icon / logo across site #1417624

    Hi,
    You will need to edit the parent theme functions.php (enfold/functions.php) at line 429 you will see:
    'twitter' => array( 'font' => 'entypo-fontello', 'icon' => 'ue8f1' ),
    change the font (entypo-fontello) and the icon code (ue8f1) to your custon font.

    Best regards,
    Mike

    in reply to: Style elements in HTML #1417600

    Hi,
    Thanks for the explanation, when you disable the post-css files that contain the page css the css is then added to the page inline, if you remove this css your page will lose it’s css.
    You can test with this script in your child theme functions.php, it will remove it, in my test your page also loses it style.

    function remove_inline_style() { ?>
      <script>
    (function($){
        $('#top.home style[data-created_by="avia_inline_auto"]').remove();
    })(jQuery);
    </script>
      <?php
    }
    add_action('wp_footer', 'remove_inline_style');

    I have used the Yoast post duplicate in the past and didn’t notice any issues with the page style, I also tested again today and couldn’t reproduce any issues. My daily page duplication is a script I found in the WP Code plugin, here is a link to it.
    Perhaps this will work better for you than the plugin.
    If this doesn’t help, then try disabling your function that removes the post-css and Enable the Avia Layout Builder Debugger and clone your pages by copying the shortcode of the page to your new page.

    Best regards,
    Mike

    in reply to: Centre Footer #1417550

    Hi,
    I see the box when I login, try using the login you posted here:
    Enfold_Support_3088.jpeg
    If you are try a different browser, I’m using Brave (Chrome) on Windows.

    Best regards,
    Mike

    in reply to: Centre Footer #1417496

    Hi,
    You can change it in the cookie bar settings Enfold Theme Options ▸ Cookie Consent Message Bar ▸ Message

    Best regards,
    Mike

Viewing 30 posts - 5,731 through 5,760 (of 34,721 total)