Hi,
Are you using WP Rocket with a CDN?
This sounds like a caching issue, either WP Rocket is not fully cleared or your CDN is not.
Try enabling Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression then clear your WP Rocket cache and then check. If this works, you can then reset the two Enfold Theme Options ▸ Performance options. If you are using a CDN it may take up to 24 hrs for the CDN to clear.
If you are using a server cache like object-oriented cache such as Memcached, Redis, Varnish, Litespeed, etc you may need you also clear these and it could take awhile for them to clear.
But since this is working when you are logged in I believe it is pointing towards your WP Rocket cache.

Best regards,
Mike

Hi,
I uploaded the sacramento google font that was linked above

and it seems to work fine

with your custom class and css, please clear your browser cache and check.

Best regards,
Mike

Hey Darjan,
I see that you are using v5.4.1, please update to v7.0.1
I also see that updates on your site have been disabled, so you may need to manually update with the steps below.
If you need further assistance please log in to the support forum and open a new thread If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.
Please note that using the contact form is not appropriate for support questions.

To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hey Ksenia,
Your Enfold version is very old: v3.3.2, we are now at v7.0.1
Your PHP version is 7.4.33, which is also outdated.
You should first update your theme with the following steps, and then update your PHP to v8+, if you don’t know how to do this please ask your webhost.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Please note that we don’t expect any issues with these steps, but it is always a good idea to first create a full backup of your site (files + database) with your webhost backup tool, not a WP backup plugin. Since there are may different webhosts ask your webhost for help creating a full backup.

Best regards,
Mike

Hi,
Ok, Glad to hear that you have this sorted out, shall we close this thread then?

Best regards,
Mike

Hi,

@lologc your site requires a login to view.
For the solution above, please note that it is for the “av-social-link-mail” (email) link, so you need to change it for each of your social icons.

Best regards,
Mike

Hey distefanoepartners,
Please explain further.
Do you want to “reset” the site and lose all content?
Did you build a site on the demo and want to remove the demo images but keep your content?
Do you want to try a deferent demo and retain your content?
etc.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Perhaps it is being marked as spam and the server is deleting it, please include an admin login in the Private Content area so we can test with our email addresses.
As you can see from the screenshots above, it is working for us on our install.

Best regards,
Mike

Hey sitadi,
The login to the live site is not working, but for the test site the search is sticky but seems to be in the wrong position when the header when it shrinks,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#header.header-scrolled ~ #main #av_section_1 .avia_search_element {
top: -64px;
position: relative;
}
#header ~ #main #av_section_1 .avia_search_element {
top: -30px;
position: relative;
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Dimitris73,
For small moblie screens the columns should be 100% width and stacked, there is not enough room for two columns.
In your case it looks like you added this custom css:

.single-product-summary {
    width: 55% !important;
}

please remove to solve your issue.

Best regards,
Mike

Hi,
Thanks for sharing your scroll-top-link solution, that may help others, but I don’t see any css that would help the cart, did you use Guenni007’s solution?

Best regards,
Mike

Hey northorie,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

.darklup-dark-mode-enabled #top #header .av-main-nav > li > a:not(.darklup-dark-ignore) {
	background-color: unset !important;
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike