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Viewing 30 posts - 511 through 540 (of 33,765 total)
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  • in reply to: Changes to the header #1471470

    Hi,
    Thank you for your patience, I adjusted, please clear your browser cache and check.

    Best regards,
    Mike

    Hey Martin,
    Thank you for the link to your site, I see the error “Unrecognized feature: ‘attribution-reporting’.” from your fbevents.js (Facebook)
    Try removing your Facebook event code and see if that solves.
    This also occurs on your shop page for me.

    Best regards,
    Mike

    in reply to: Different header for each page? #1471468

    Hi,
    Thanks Guenni007 for your help, but I don’t know about your question, I asked the team for advice and either they or I will reply back. Thanks for your patience.

    Best regards,
    Mike

    in reply to: Blanc Template: Veröffentlichung fehlgeschlagen. #1471467

    Hi,
    Please use the “hide header” & “hide footer” options for a blank page, I did this for you and it now works:
    Screen Shot 2024 11 16 at 9.45.59 AM

    Best regards,
    Mike

    Hi,
    It looks like the entypo-fontello font is not loading or called on your site, I’m not sure why, perhaps your “better search and replace” broke the path.
    Originally was the icons showing? If so try using the Duplicator plugin instead of “better search and replace” with the original site.

    Best regards,
    Mike

    Hey togetherconcept,
    The <footer> element is for the “socket” and not the footer widgets, whether the footer-page or the default footer is used.
    So to use the <footer> select the option Select a page to replace footer and keep socket

    Best regards,
    Mike

    in reply to: Text after TAX field, or after tax calcualtion #1471463

    Hi,
    I checked your previously posted staging site linked below, but the checkout is not in the same format as your screenshot.
    We could add the text “TAX EXEMPT” after the word “Tax” with javascript, but we will need to see your page to examine, please link to it.

    Best regards,
    Mike

    in reply to: text below logo #1471462

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
        .responsive #top #wrap_all #header {
            height: 190px;
        }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Footer and menu #1471461

    Hey icarogioiosi,
    Please link to your pages so we can examine, one page of what you want, and another of what you what to correct.
    A color section added padding/margin to the footer page, or you can try adding the 3 columns without a color section in your footer page.

    Best regards,
    Mike

    in reply to: Description Tab formatting #1471460

    Hi,
    On your pages the class a-spacing-mini is not added to the same element.
    Here the class is added to the li and a-unordered-list a-vertical a-spacing-mini is added to the ul
    Screen Shot 2024 11 16 at 7.02.17 AM
    Screen Shot 2024 11 16 at 7.05.16 AM
    Here it is not, the class a-spacing-mini is added to a span after the li and a-unordered-list a-vertical a-spacing-mini is not added to the ul:
    Screen Shot 2024 11 16 at 7.08.40 AM
    Screen Shot 2024 11 16 at 7.10.04 AM
    It would be best if all of your pages were the same, please review and correct.

    Best regards,
    Mike

    in reply to: Header Inconsistancy #1471457

    Hi,
    There are two places to add two logos, one is the transparent logo (before scroll) and one for the normal logo (after scroll) when a transparent header is used. Typically you would choose different logos with different colors.
    You will need to enable the Transparency Options to see the setting for the transparent logo
    Screen Shot 2024 11 16 at 6.41.04 AM
    Please check that you have added two logos:
    Screen Shot 2024 11 16 at 6.43.41 AM

    Best regards,
    Mike

    in reply to: Show a default search field instead of search icon #1471445

    Hi,
    I also note that my previous screenshot had the shortcode in the “navigation” field:
    Enfold Support 3855
    and now it is in the URL field:
    Screen Shot 2024 11 15 at 4.07.36 PM
    perhaps that is the issue.

    Best regards,
    Mike

    in reply to: Show a default search field instead of search icon #1471444

    Hi,
    When not logged in I don’t see the Fibo Search, but I do when logged in.
    It looks like the shortcode was added to the URL of the menu item:
    Screen Shot 2024 11 15 at 4.07.36 PM
    I don’t know how the plugin works but this seems odd, I also don’t see any console errors.
    I also see that you are using WP Rocket which might be showing a cached version of the page when not login, try disabling it and other plugins to see if that helps, ootherwise ask the Fibo Search authors for advice, we don’t know about this plugin and are limited to support for third party plugins.

    Best regards,
    Mike

    in reply to: Full image on single post #1471323

    Hi,
    Please include an admin login in the Private Content area so we can examine.
    Perhaps you copied the code above from and email and not the forum so the quotes were changed to “curly quotes” breaking the code.

    Best regards,
    Mike

    in reply to: Different header for each page? #1471322

    Hey dillionline,
    To have a different logo on different pages please see this post
    To change the menu color for a page, this can be done with css, but we will need to know the page ID, please link to the page that you want to have a white menu.

    Best regards,
    Mike

    in reply to: Wrong thumbnail trying to load on Android phone #1471321

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: WP 6.7 upgrade – problem #1471320

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: GYM Demo Data Import has now images – Hoster OVH – #1471319

    Hi,
    Please reset your localhost and import the demo to your localhost and check that it is imported correctly.
    If it doesn’t import there would be a setting that is not correct in your localhost, your loc needs to have access to the internet.
    OVH blocks our IP address so the images will not import, your localhost or other webhosts should not block our IP.

    Best regards,
    Mike

    in reply to: GYM Demo Data Import has now images – Hoster OVH – #1471266

    Hey mskmw,
    The includes/admin/demo_data folder will not have images, when you import the demo into your localhost the images will be in your /wp-content/uploads/ *date*
    after you import into your localhost then use the Duplicator plugin to import from your localhost to OVH, the images will be added.
    Do not use the WordPress ▸ Tools ▸ Import with a .xml file to move your localhost to your OVH site.

    Best regards,
    Mike

    in reply to: Hero Image Issue #1471261

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Menue disappeared #1471162

    Hi,
    We can not login to your site because a additional htaccess login is required and your didn’t post a user name with the psaaword, please provive the user & password1 for both logins and disable your Autoptimize plugin. It looks like you have a custom negative margin for the header but it is hard to tell with the Autoptimize plugin active.

    Best regards,
    Mike

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: error message on theme upload #1471031

    Hey eterai108,
    This sounds like your webhost directory permissions, please ask your webhost to check.
    Also check that your webhost has the PHP ZipArchive Extension enabled, this is a standard PHP option so WordPress can extract zip files

    Best regards,
    Mike

    in reply to: Cookie Policy appears on every site #1471030

    Hey acardell887,
    Unfortunately I can not login the error I see is: The username or password you entered is incorrect.
    Please check.
    When I check your site I only get one cookie privacy policy, after I accept I see on more on any page.
    Perhaps your browser is blocking all cookies, in which case the site thinks you are a new visitor.
    Please check your browser settings.

    Best regards,
    Mike

    in reply to: cannot open support tickets with my account. #1471029

    Hey Cihan Can,
    Thanks for your question, the theme license to download updates from your Theme Forest account is lifetime, but the license for the support forum is only for 6 mo to a year demending on what you paid for at the checkout.
    You can renew your support and then log in to the support forum and open a new thread.

    Best regards,
    Mike

    in reply to: Register to forum #1471028

    Hey Vlado Donev,
    Thank you for your question, often when then theme was purchased by the original developer the owner doesn’t have a Theme Forest account so they, or you, can not update.
    Typically is the first step to solving and issue, our version is now at 6.0.6, so if you can not update to this version and can not login to Theme Forest to download and manually update you will need to purchase a new license, creating a account for the owner.
    Due to our contract with Theme Forest (Envato) we can not create licenses, or transfer old licenses, only they can, but typically they will not.
    Please purchase a new license.
    Then register to our support forum at here and create a new thread so we can help after you update.

    If your version is very old, as you point to, 8 years, please follow these steps to update manually:
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    Hi,
    Thanks, but my screenshot is from Brave
    Screen Shot 2024 11 10 at 8.17.50 AM
    Perhaps you have an ad blocker enable?

    Best regards,
    Mike

    in reply to: Enfold resume – pictures not showing #1471014

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Support Qustion #1471012

    Hi,
    Try this function instead:

    add_filter('avf_blog_style','avf_blog_style_mod', 10, 2);
    function avf_blog_style_mod($layout, $context){
        if($context == 'archive') $layout = 'full';
        return $layout;
    }

    If you copy this code from an email, make sure that the quotes are not changed to “curly quotes” when you paste into your child theme functions.php
    Is the link below correct?
    If this doesn’t help please enable Appearance > Theme File Editor so we can test, or provide FTP access

    As for your support contract please enter your new purchase code at register and then go to the support forum and then open a new thread for your next thread, first we will finish this one question about the image height.

    Best regards,
    Mike

    in reply to: Stretched Product images on Mobile view only #1471010

    Hey bemodesign,
    This looks like a duplicate thread of one that we already offered a solution to:

    If true please let us know so we can close this one.

    Best regards,
    Mike

Viewing 30 posts - 511 through 540 (of 33,765 total)