Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Jak73,
To remove the box, Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

.av_toggle_section .toggle_icon {
	border: none;
}

but to change the symbol, please tell us what you want to use.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
CSS would not be the way to display the LayerSlider, we would use PHP, the css would be used to style the LayerSlider after the PHP, such as to hide the logo in the header. We can do this but since you are not using a Child Theme you could use the WP Code plugin to add the PHP code.
Since we will need to switch your theme to the one that the LayerSlider is not working in a few times to ensure the PHP code that we add works correctly, do you want to create a staging site so your visitors will not be confused while we work on the site? Did you find any other errors when switching to the new theme?
I also see that you don’t have the latest theme installed v6.0.1 I only see v5.6.9?

Most cPanel webhosts have a staging site option, some in the dashboard:

Others add the option in the Softaculous WordPress Management

There may be other staging site options in different cPanel servers, these are the two that I have seen.

Best regards,
Mike

Hi,
Thanks for that, when I try to login I see an error message for five Deprecated properties for your plugin the-events-calendar-community-events
which prevents me from logging in, this doesn’t list any theme files in the error, but only the plugin files.
Please see the error below, it seems that when the debug is not enabled these errors are suppressed.
Perhaps it is a PHP error, I recommend asking the plugin support as they might know about these errors.

Best regards,
Mike

Hi,
For the page that you linked to, please try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

.av-71o5oc-a8dc12cd8b5da5904a0f5d2b3077d9f9 {
border-radius: 10px !important;
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Thanks, please add define( 'WP_DEBUG', true ); to your staging site wp-config.php, please see here., add allow us to add debugging plugins.

Best regards,
Mike

Hey flylanddesigns,
Thank you for your patience, your screenshot looks like some elements are not loading, but I don’t see this on your frontend, try going to Enfold Theme Options ▸ Performance ▸ Disabling Of Template Builder Elements ▸ Always load all elements then disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files
If you have a caching plugin or a web server cache please also clear it.
If this helps try leaving these settings for a few hours and make some changes to your site or publish some test pages as a test, then go back to your Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression settings.
If this doesn’t help, please leave the setting that I recommend in place and include a admin login in the Private Content area so we can examine.

Best regards,
Mike

Hey Diana,
The line is a after section feature, to remove try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#top .container_wrap {
    border-top-style: none;
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad to see that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey acscreativenew,
Do you mean this Community Events addon? If so please try creating a staging site copy of your site so we can test and your live site will remain untouched, as we don’t have this paid addon to test with. For now I recommend using the standard footer.

Please check your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so we can test on it and you site will stay up and running. You can always ask your webhost to help you with setting this up if you want.
Here are some screenshots of what it would look like:

Best regards,
Mike

Hi,
Thank you for your patience and the link to your site, I first tested one of your videos on my test sites with the same settings that you have and the video plays with sound, on your site the volume is clearly disabled:

but your child theme has a lot of custom files, including a header.php – typically including a old header.php can cause issues, please consider removing.

So I tested switching to the parent theme and the video plays correctly with sound:

So this points to a custom file in your child theme causing the error, try removing the header.php first, then the “includes” files, and if that doesn’t help start removing your other custom files until you find the conflict.

Best regards,
Mike

Hi,
When I check now the font size is now 13px, try clearing your browser cache if you use Safari try following these steps for Safari and note step 4 where you will Clear the History.

Best regards,
Mike

Hi,
I don’t know what you mean by “wordpress toolkit” do you mean the staging site options, this would be in your webhost not in your website backend, but not every webhost has this, try asking your webhost.
If you don’t have the Enfold theme listed as products in your Envato account, then you will have to ask Envato we don’t have control there and only Envato can track and offer licenses.
If you had a “developer” install the theme for you, you may not own the license and only the “developer” has access to it, if this is the case and you can’t contact the “developer” the you should consider purchasing your own license in your Envato account so you can download the theme now and in the future. The good news is that when you purchase a license you get 6 months of support included, or for a little more you can have a year of support – a great value.

Best regards,
Mike