Forum Replies Created
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AuthorPosts
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November 4, 2023 at 8:37 pm in reply to: OSM Leaflet Map: only one marker pop-up displaying #1424681
Hi,
Thanks for the feedback, and sorry for the confusion, typically this works for all of our elements, I have reported this to our Dev Team and will reply when I hear back, thanks for your patience.Best regards,
MikeNovember 4, 2023 at 7:58 pm in reply to: How to make blocks to full width of the screen in WooCommerce in the Enfold #1424679Hey AlexCryo,
Thank you for your patience, the width of 1410px is set by your layout at Enfold Theme Options ▸ General Layout ▸ Dimensions ▸ Maximum Container width
you can set this to 100% or if you only want this for your shop pages you can try this css:.responsive #top.archive.woocommerce .container { max-width: 100%; padding: 0; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Thanks for the link to your page, but I’m not sure that I understand what you mean by “criss-cross” when I sort by price items are shown from zero to high price on the page, perhaps a screenshot of the issue would help.Best regards,
MikeHi,
please include a login to your webhost cPanel, we can’t check this from your WordPress site.Best regards,
MikeHi,
Glad Ismael could help, please let us know if you need further assistance.Best regards,
MikeHi,
It looks like the PHP ZipArchive Extension is not enabled, please ask your webhost to enable.Best regards,
MikeHey daves1997,
Thank you for the link to your site, I viewed your page but I’m not sure that I understand the problem, please explain further. Perhaps a screenshot or video would help.Best regards,
MikeHi,
Yes, iframes are a bad idea, you should not use these, add your images with image elements.Best regards,
MikeHi,
Please an admin login to your site in the Private Content area and a link to the theme file you are using.Best regards,
MikeHi,
Typically this error occurs when the full theme zip file is used instead of the installable WP version from your Theme Forest account is used.
Please ensure that you use the installable WP version. Try extracting your theme file and if you see another zip file inside named “enfold.zip” try installing that file instead.Best regards,
MikeHey Sebastian,
Thank you for your patience, as I understand your situation I believe you are referring to that your sections Bronze, Silber, Gold should be color sections.
Please give this a try, if you have trouble please link to to test page that we can examine.Best regards,
MikeNovember 4, 2023 at 5:47 pm in reply to: Relates to https://kriesi.at/support/topic/duplicated-burger-icon-and-more-paddi #1424653Hi,
Thank you for your patience, I just found this thread, nonetheless try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (min-width: 772px) in (max-width: 1023px) { .html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 150px; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeNovember 4, 2023 at 5:08 pm in reply to: Image getting overlaid with color on transparent part #1424648Hey lfs360,
Thanks for your patience, this looks like it was applied by WordPress core, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.avia-image-container img[data-dominant-color]:not(.has-transparency) { background-color: transparent; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHey Tia,
Thank you for your patience and the link to your site. I installed the plugin Email Log to try to identify any issues.
I did find that since you are using the “maintenance mode” option, visitors who are not able to log in, so they can not see your page.
I disabled your “maintenance mode” and made your “coming soon” page as the “homepage” in your theme settings, and now this seems to work, please try.Best regards,
MikeNovember 4, 2023 at 4:12 pm in reply to: Enfold Theme Problem: non-JS module / ERR_CONNECTION_CLOSED #1424644Hi,
Unfortunately I’m not able to reproduce this issue on my server, although I don’t use “godaddy” so I’m not sure what it could be.
I have not seen any other reports of issues like this so I must assume that it is a server issue.
Since I can not reproduce the issue I can’t ask the Dev Team to investigate further, as they will need to be able to reproduce the issue.
I’m not sure how to advise, other that trying another server.Best regards,
MikeNovember 4, 2023 at 3:56 pm in reply to: Icon Next to Burger / All previous topics won’t work #1424643Hi,
When I check the shopping cart icon is visible:

perhaps try using the screen resolution site to define the size you are having trouble with so we can assist.Best regards,
MikeHi,
Unfortunately I believe that there was a misunderstanding, the portfolio grid element only uses the “category” for items,

choosing “tags” instead of “categories” is not an option, if you would like to request this feature the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.Best regards,
MikeNovember 4, 2023 at 1:32 pm in reply to: Icon Next to Burger / All previous topics won’t work #1424638Hi,
Thanks for the feedback Guenni007 when I check this solution seems to be working well:function move_cart_icon_before_burger() { ?> <script> (function($){ $('li.menu-item-cart').insertBefore($('li.av-burger-menu-main')); })(jQuery); </script> <?php } add_action('wp_footer', 'move_cart_icon_before_burger');ti2media please give this a try, if this doesn’t work for you please explain further.
Best regards,
MikeNovember 4, 2023 at 12:36 pm in reply to: On mobile, Hide Header except for (Very Top) Phone number Bar #1424628Hi,
Thanks for the feedback, I looked at your page and as I understand you wish that the contact info (.phone-info) was centered, so to achieve this please try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#header_meta.av_phone_active_right .phone-info { float: none; text-align: center; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Thank you for the link to your site, I recommend changing this css:@media only screen and (max-width: 767px) { .av-elegant-toggle .taglist a { line-height: 4.0em; font-size: 0.9em; padding: 12px 24px; } }to this:
@media only screen and (max-width: 767px) { .av-elegant-toggle .taglist a { line-height: 4.0em; font-size: 0.9em; padding: 12px 20px; display: inline-block; } }Best regards,
MikeHi,
Unfortunately not, this limitation is set by the browsers, the settings in then theme files were to follow the browser standard, but changing these in the theme doesn’t override the browser.
Thank you for your understanding.Best regards,
MikeHi,
The color section is another full width element, it’s width is set by the layout, in your case:.responsive .container { max-width: 90%; margin: 0 auto; padding: 0px 50px; }so something like this for your grid row may help:
#av-layout-grid-1 { max-width: 90%; margin: 0 auto; padding: 0px 50px; }I recommend changing the ID to a custom class, and adding a media query to it so it is not used for mobile devices, and since the gri row already has some left & right padding you may need to reduce the padding in the css a little to suit.
Give this a try.Best regards,
MikeHey alessandrod44,
Thank you for your patience, unfortunately your background color section video is auto playing so the browser will either block the audio or not play the video.
This limitation is set by the browsers, there was a time that the “hack” you are refuring to worked, but not anymore.
You could try using the LayerSlider, but this “hack” also may not work for long. I believe there are other plugins that work on finding new “hacks” around this, but I don’t test them so I can’t recommend any.
As a theme we need to follow the standards set, thank you for understanding.Best regards,
MikeHi,
Thank you for your patience, please link to a test page where we can examine your element and assist further.
I tried your css on my test page but it doesn’t seem to be working for me, unfortunately there are many element options and I’m probably not using the same as you, so it would be easier if we could just examine your page.Best regards,
MikeHey jamesbarrell,
Thank you for your patience and the link to your test pages, as I understand your intention I believe the 1/3 + 2/3 Grid Row is the best approach. The grid row element is a full width element so this is why the page margin/padding is ignored, I recommend adding a custom class to the grid row element that you plan to use in this way for all of your pages and then add some custom css to add the margin/padding to the grid row to match your page layout.
Please give this a try and let us know f=if you need further assistance.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeNovember 3, 2023 at 4:57 pm in reply to: How to reduce Spaces between frames on parallax (mobile anbd desktop) #1424559Hi,
Thank you for sharing your solution, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
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