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Viewing 30 posts - 5,191 through 5,220 (of 34,921 total)
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  • in reply to: OSM Leaflet Map: only one marker pop-up displaying #1424681

    Hi,
    Thanks for the feedback, and sorry for the confusion, typically this works for all of our elements, I have reported this to our Dev Team and will reply when I hear back, thanks for your patience.

    Best regards,
    Mike

    Hey AlexCryo,
    Thank you for your patience, the width of 1410px is set by your layout at Enfold Theme Options ▸ General Layout ▸ Dimensions ▸ Maximum Container width
    you can set this to 100% or if you only want this for your shop pages you can try this css:

    .responsive #top.archive.woocommerce .container {
        max-width: 100%;
        padding: 0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Shop (Woocommerce) Sortierung (Preis) #1424678

    Hi,
    Thanks for the link to your page, but I’m not sure that I understand what you mean by “criss-cross” when I sort by price items are shown from zero to high price on the page, perhaps a screenshot of the issue would help.

    Best regards,
    Mike

    in reply to: Link expired #1424677

    Hi,
    please include a login to your webhost cPanel, we can’t check this from your WordPress site.

    Best regards,
    Mike

    in reply to: Image moves when page resolves #1424676

    Hi,
    It looks like a text block element.

    Best regards,
    Mike

    in reply to: Offset smooth scroll shrink sticky header #1424673

    Hey stephenoconnor,
    Please link to your page so we can examine.

    Best regards,
    Mike

    in reply to: Layerslider Language #1424671

    Hi,
    Glad Ismael could help, please let us know if you need further assistance.

    Best regards,
    Mike

    in reply to: Link expired #1424670

    Hi,
    It looks like the PHP ZipArchive Extension is not enabled, please ask your webhost to enable.

    Best regards,
    Mike

    in reply to: Image moves when page resolves #1424667

    Hey daves1997,
    Thank you for the link to your site, I viewed your page but I’m not sure that I understand the problem, please explain further. Perhaps a screenshot or video would help.

    Best regards,
    Mike

    in reply to: 3 scroll areas on one page #1424662

    Hi,
    Yes, iframes are a bad idea, you should not use these, add your images with image elements.

    Best regards,
    Mike

    in reply to: Link expired #1424661

    Hi,
    Please an admin login to your site in the Private Content area and a link to the theme file you are using.

    Best regards,
    Mike

    in reply to: import demo – problem #1424660

    Hey arbormat,

    Thank you for the link to your site, it looks like your server doesn’t have the PHP ZipArchive Extension enabled:
    Enfold_Support_3845.jpeg
    please ask your webhost to enable and try again.

    Best regards,
    Mike

    in reply to: Link expired #1424656

    Hi,
    Typically this error occurs when the full theme zip file is used instead of the installable WP version from your Theme Forest account is used.
    Please ensure that you use the installable WP version. Try extracting your theme file and if you see another zip file inside named “enfold.zip” try installing that file instead.

    Best regards,
    Mike

    in reply to: 3 scroll areas on one page #1424655

    Hey Sebastian,
    Thank you for your patience, as I understand your situation I believe you are referring to that your sections Bronze, Silber, Gold should be color sections.
    Please give this a try, if you have trouble please link to to test page that we can examine.

    Best regards,
    Mike

    Hi,
    Thank you for your patience, I just found this thread, nonetheless try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (min-width: 772px) in (max-width: 1023px)  { 
    	.html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 150px;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Image getting overlaid with color on transparent part #1424648

    Hey lfs360,
    Thanks for your patience, this looks like it was applied by WordPress core, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia-image-container img[data-dominant-color]:not(.has-transparency) {
        background-color: transparent;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Contact Form not working on mobile #1424645

    Hey Tia,
    Thank you for your patience and the link to your site. I installed the plugin Email Log to try to identify any issues.
    I did find that since you are using the “maintenance mode” option, visitors who are not able to log in, so they can not see your page.
    I disabled your “maintenance mode” and made your “coming soon” page as the “homepage” in your theme settings, and now this seems to work, please try.

    Best regards,
    Mike

    Hi,
    Unfortunately I’m not able to reproduce this issue on my server, although I don’t use “godaddy” so I’m not sure what it could be.
    I have not seen any other reports of issues like this so I must assume that it is a server issue.
    Since I can not reproduce the issue I can’t ask the Dev Team to investigate further, as they will need to be able to reproduce the issue.
    I’m not sure how to advise, other that trying another server.

    Best regards,
    Mike

    in reply to: Icon Next to Burger / All previous topics won’t work #1424643

    Hi,
    When I check the shopping cart icon is visible:
    Enfold_Support_3843.jpeg
    perhaps try using the screen resolution site to define the size you are having trouble with so we can assist.

    Best regards,
    Mike

    in reply to: select the portfolio Grid by potfolio tag? #1424639

    Hi,
    Unfortunately I believe that there was a misunderstanding, the portfolio grid element only uses the “category” for items,
    Enfold_Support_3841.jpeg
    choosing “tags” instead of “categories” is not an option, if you would like to request this feature the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.

    Best regards,
    Mike

    in reply to: Icon Next to Burger / All previous topics won’t work #1424638

    Hi,
    Thanks for the feedback Guenni007 when I check this solution seems to be working well:

    function move_cart_icon_before_burger() { 
    ?>
    <script>
    (function($){
      $('li.menu-item-cart').insertBefore($('li.av-burger-menu-main'));
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'move_cart_icon_before_burger');

    ti2media please give this a try, if this doesn’t work for you please explain further.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, I looked at your page and as I understand you wish that the contact info (.phone-info) was centered, so to achieve this please try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #header_meta.av_phone_active_right .phone-info {
        float: none;
        text-align: center;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Accordion Sort Filter Mobile Menu #1424600

    Hi,
    Thank you for the link to your site, I recommend changing this css:

    @media only screen and (max-width: 767px) {
    .av-elegant-toggle .taglist a {
    line-height: 4.0em;
    font-size: 0.9em;
    padding: 12px 24px;
    }
    }

    to this:

    @media only screen and (max-width: 767px) {
    .av-elegant-toggle .taglist a {
        line-height: 4.0em;
        font-size: 0.9em;
        padding: 12px 20px;
        display: inline-block;
    }
    }

    This is the expected results:
    Enfold_Support_3839.jpeg

    Best regards,
    Mike

    in reply to: Video in color section is mute #1424599

    Hi,
    Unfortunately not, this limitation is set by the browsers, the settings in then theme files were to follow the browser standard, but changing these in the theme doesn’t override the browser.
    Thank you for your understanding.

    Best regards,
    Mike

    in reply to: Grid Row vs Colour Section #1424578

    Hi,
    The color section is another full width element, it’s width is set by the layout, in your case:

    .responsive .container {
        max-width: 90%;
        margin: 0 auto;
        padding: 0px 50px;
    }

    so something like this for your grid row may help:

    #av-layout-grid-1 {
    	max-width: 90%;
        margin: 0 auto;
        padding: 0px 50px;
    }

    I recommend changing the ID to a custom class, and adding a media query to it so it is not used for mobile devices, and since the gri row already has some left & right padding you may need to reduce the padding in the css a little to suit.
    Give this a try.

    Best regards,
    Mike

    in reply to: Video in color section is mute #1424573

    Hey alessandrod44,
    Thank you for your patience, unfortunately your background color section video is auto playing so the browser will either block the audio or not play the video.
    This limitation is set by the browsers, there was a time that the “hack” you are refuring to worked, but not anymore.
    You could try using the LayerSlider, but this “hack” also may not work for long. I believe there are other plugins that work on finding new “hacks” around this, but I don’t test them so I can’t recommend any.
    As a theme we need to follow the standards set, thank you for understanding.

    Best regards,
    Mike

    in reply to: Accordion Sort Filter Mobile Menu #1424568

    Hi,
    Thank you for your patience, please link to a test page where we can examine your element and assist further.
    I tried your css on my test page but it doesn’t seem to be working for me, unfortunately there are many element options and I’m probably not using the same as you, so it would be easier if we could just examine your page.

    Best regards,
    Mike

    in reply to: Grid Row vs Colour Section #1424562

    Hey jamesbarrell,
    Thank you for your patience and the link to your test pages, as I understand your intention I believe the 1/3 + 2/3 Grid Row is the best approach. The grid row element is a full width element so this is why the page margin/padding is ignored, I recommend adding a custom class to the grid row element that you plan to use in this way for all of your pages and then add some custom css to add the margin/padding to the grid row to match your page layout.
    Please give this a try and let us know f=if you need further assistance.

    Best regards,
    Mike

    in reply to: portfolio category #1424560

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thank you for sharing your solution, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 5,191 through 5,220 (of 34,921 total)