Hey gatehealing,
Thanks for your patience, I see that the lazyload classes are present on the images, perhaps your caching plugin doesn’t recognize them, try disability your caching plugin and then check again, if this doesn’t help try following the Page Speed Insights recommendation of installing a lazy-load WordPress plugin and disable the theme lazyload option.
Another point could be that either your caching plugin or the option in the theme settings has disable jQuery Migrate or has deferred the loading of jQuery, this could prevent the teeme lazyload from working, so a good please to start testing would be to disable the caching plugin, and any other “optimizing” plugins, and then ensure the Enfold Theme Options ▸ Performance ▸ Load jQuery in your footer and Enfold Theme Options ▸ Performance ▸ Disable jQuery Migrate are not enabled.
and then check again to see if that helps.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Thanks for the login, I see that you have many plugins that are reporting updates available. On my test site Enfold is working correctly with PHP v8.2 with no errors.
On your staging site please try disabling all of your plugin and then update the PHP to v8.2 and see if this works for you.
If not check your PHP extensions and compare the v7.4 & v8.2 enabled extensions, some servers don’t have all of the extension needed enabled in v8.2 suce as the “zip” extension, so perhaps there is one that you need to enable, this is an example of the panel in a cPanel host, yours may be different.

If this doesn’t help perhaps a screenshot of the error that you see would help.

Best regards,
Mike

Hi,
Sometimes this is caused by the PHP ZipArchive Extension not enabled on the server, other times it is due to the WebHost has blocked our IP so the install can’t get the files (OVH) unfortunately OVH has told users they will not whitelist our IP.
If you are using OVH try installing the demo on a localhost and then use the Duplicator plugin to move to your webhost.
If the is not your case try following our documentation to manually install the demo, but please note that this still gets the files via the WordPress import xml file from our IP, so if your webhost has blocked our IP this won’t help.

Best regards,
Mike

Hey CJG1979,
The extra div’s are in a text block element, perhaps they were added with the [Enter] key or if you pasted text into the element, try switching to the “text” tab and manually remove them:

When I check your site now I see a large white space after your slider, this looks the error caused by the Smush plugin, if you have this plugin installed try disabling the “lazy load” option or disable the plugin and check if this helps.
If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

Best regards,
Mike

Hi,
Thanks for the login, I’m not sure about this so I have asked the Dev Team for advice and will reply when I hear from them.
For now I recommend disabling the fullscreen mode and the ALB toolbar will then not block your view:

Thank you for your patience.

Best regards,
Mike

Hey Alan,
Thanks for the link to your site, it looks like in the “desktop” color section you added a negative margin to the HR element, before the three columns, but in the “mobile” color section you have no HR element and no negative margin is applied to the columns.
Try adding a negative margin to the columns, if this doesn’t correct please include admin login in the Private Content area so we can investigate.

Best regards,
Mike

Hi,
Unfortunately the login is not working, please check.
Error: The username is not registered on this website.

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey John,
Thanks for the screenshot, but I’m not able to reproduce this, have you tried disabling your plugins to see if there is a confict?
If this doesn’t correct please include admin login in the Private Content area so we can investigate.

Best regards,
Mike

Hi,
I didn’t realize that I should look in the /en/ site, thanks, the icon file included many unsupported file types, I removed them and put the icon font files in the root of the zip file and then uploaded again and then it worked:

please check.
On both sites you have no items with tags, you have no portfolio items, please try adding some with tags for them to show.

Best regards,
Mike

Hi,
I believe that I have achieved what you wished for, but I had to change the break point to 1024px instead of 992px, this is the current css:

@media only screen and (min-width: 767px) and (max-width: 1023px) {
  #top #header .av-main-nav > li.menu-item  {
      display: none!important;
  }
  #top #header .av-burger-menu-main.menu-item-avia-special  {
      cursor: pointer;
      display: block!important;
  }
  .html_header_top .av_bottom_nav_header .av-logo-container .main_menu {
    display: block !important;
}
  #top #header_main_alternate {
	 display: none;
}
#top #header .av-main-nav > li > a {
  	background-color: transparent !important;
  }
  .html_header_top #top .av_menu_left .main_menu {
    right: 20% !important;
    left: auto !important;
  }
}
@media only screen and (min-width: 1024px) { 
.html_header_top.html_bottom_nav_header #top #header_main_alternate .main_menu .menu-item-search-dropdown {
	float: left;
    width: 45px;
}
.html_bottom_nav_header #top #header_main #menu-item-search>a {
    padding-right: 13px;
}
.main_menu {
    display: flex;
    align-items: center;
}
.avia-menu>ul.av-main-nav {
    margin: 0;
    display: flex;
    justify-content: space-around;
    position: relative;
}
.avia-menu>ul.av-main-nav li {
    display: flex;
    flex-grow: 1;
    justify-content: center;
}
#top #header .av-main-nav > li:hover {
    background-color: #776fb1;
    transition: background-color 0.4s ease-in-out,color 0.4s ease-in-out,border-color 0.4s ease-in-out;
}
.avia-menu>ul.av-main-nav .av-burger-menu-main.menu-item-avia-special {
	display: none;
}
}

please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Thanks but I don’t find the icon file 2635055-textiles.zip in your media library, or any .zip files, and you didn’t link you it above. Please upload it to the media library so we can examine.
To change the color of 中文 on hover, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#top #header.header_color.av_header_transparency .av-main-nav > li#menu-item-174 > a:hover .avia-menu-text {
	color: #000;
}

to remove this text:

go to your widgets and click edit image:

then remove the caption and save:

I did it for your first one, please try for your others:

To remove “Enfold Theme by Kriesi” please see our documentation here ▸ Copyrights info and add this [nolink] to Enfold Theme Options ▸ Footer ▸ Copyright

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike