Forum Replies Created

Viewing 30 posts - 481 through 510 (of 34,546 total)
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  • in reply to: Problem Image background page #1480446

    Hi,
    Try using the TinyPNG plugin on your large hero images, when I test one of your images on the TinyPNG site it reduced it by 40%
    Screen Shot 2025 03 29 at 9.39.25 AM
    using smaller sized images probably would help, or using the Enfold Theme Options ▸ Preloader

    Best regards,
    Mike

    in reply to: Enfold #1480445

    Hey Joerg Haustein,
    Deactivating the plugins Xtrail Core & WPBakery Page Builder solves.
    Please note that Enfold has it’s own builder and adding other builders typically cause errors.

    Best regards,
    Mike

    in reply to: Critical error #1480443

    Hey jhaustein,
    Deactivating the plugins Xtrail Core & WPBakery Page Builder solves.
    Please note that Enfold has it’s own builder and adding other builders typically cause errors.

    Best regards,
    Mike

    in reply to: Icon/Flipbox jumping on scroll up/down #1480442

    Hi,
    I checked again on my Android, and if I scroll quickly, the sticky menu plugin readjusts and makes the page scroll to the bottom. Try disabling this plugin.

    Best regards,
    Mike

    in reply to: How to put responsive video on top of homepage #1480440

    Hey mruthalvarez,
    Try using the LayerSlider.

    Best regards,
    Mike

    in reply to: Button not aligning / 3 of columns #1480439

    Hi,
    Do you mean like this?
    Screen Shot 2025 03 29 at 8.35.51 AM
    try adding another column before these and add your button there. You will need to make the two PASSOVER SERVICE SCHEDULE columns smaller.

    Best regards,
    Mike

    in reply to: Add logo to Full Screen Slider #1480437

    Hi,
    Videos will not show on mobile, you will need to add a fallback image, when I check you have not added a fallback image yet.

    Best regards,
    Mike

    in reply to: Category background, title and image #1480436

    Hi,
    Unfortunately, your site is not loading for me, frontend or backend, please check.

    Best regards,
    Mike

    Hi,
    It looks like it is working when I test, please check again and let us know if we can close this thread.

    Best regards,
    Mike

    in reply to: Error within a theme helps with update? #1480428

    Hi,
    I was able to login and activate your child theme and set your menu and now it seems to look correct, please review.

    Best regards,
    Mike

    in reply to: Second menu colour #1480406

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey nancyT,
    I don’t have a iPhone, do you mean this:
    Screen Shot 2025 03 28 at 12.18.16 PM
    If so try this css:

    @media only screen and (max-width: 450px) { 
    	#top #payment div.payment_box {
        width: 100%;
        padding: 0;
    	}
    }

    After applying the css, please clear your browser cache and check.
    Screen Shot 2025 03 28 at 12.29.33 PM

    Best regards,
    Mike

    in reply to: Icon List Blank #1480403

    Hey Lee Germeroth,
    We don’t see a admin login, please include.
    Your site is still using v6.0.9

    Best regards,
    Mike

    in reply to: spacing between blocks #1480400

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia-icon-list .iconlist_icon svg:first-child, .avia-icon-list .iconlist_icon img[is-svg-img="true"] {
        margin-top: 11px;
        margin-left: -6px;
    }
    .avia-svg-icon svg:first-child, .avia-svg-icon img[is-svg-img="true"] {
        height: 1em;
        width: 2em;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Second menu colour #1480399

    Hi,
    Try adding this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.page-id-1424 .header_color.av_header_transparency .avia-menu-fx {
    	background: #7d8286;
    }

    After applying the css, please clear your browser cache and check.
    please note the page ID in the css page-id-1424

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Enfold Top Socket Phone Info Not Centering #1480390

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Icon List Blank #1480389

    Hey Lee Germeroth,
    I see that you are using v6.0.9 with a child theme.
    I don’t see any errors in your console log, does your child theme have a header.php or footer.php? If so please remove.
    Otherwise please update and include a admin login in the Private Content area so we can examine.
    If you can’t update with your token please follow these steps:
    To update you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: spacing between blocks #1480388

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia-icon-list li {
        padding: 0;
    }
    .avia-icon-list-container {
        margin: 0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: spacing between blocks #1480384

    Hey Sandra,
    I’m not sure which column with the “hat” you mean, perhaps a screenshot would help.
    To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: Second menu colour #1480382

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.page-id-1424 #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text {
    	color: #7d8286;
    }

    please note the page ID in the css page-id-1424

    Best regards,
    Mike

    in reply to: Woocommerce product page order filter #1480378

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Website Animation Not Working After Updating #1480376

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Recommended plugin for Knowledge Base? #1480374

    Hey Marc,
    Unfortunately we don’t have experience with these plugins, I recommend testing them each and choose the one that works best for you.
    You will probably want one that uses a shortcode to place on your page, please note that if you are using the Advanced Layout Builder any plugin that offers a “Gutenberg” solution to add to your page will not work.

    Best regards,
    Mike

    in reply to: Custom fonts for certain instances of headings #1480372

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Mobile menu doesn´t work #1480371

    Hey GaWi,
    It looks like for each menu item you have two sections on your page with the same ID, one for desktops, and one for mobile.
    So on mobile the links are pointing to the hidden section.
    It is a standard HTML rule to use each ID only once on your page, please change the mobile IDs to something else that is unique and then create a new menu for mobile use.
    Then go to Enfold Theme Options ▸ Main Menu ▸ General ▸ Alternate Menu For Mobile and choose your mobile menu.

    Best regards,
    Mike

    in reply to: Saving didnt work #1480366

    Hi,
    I see this error in your console log:
    Access to XMLHttpRequest at 'https://nmn.it/wp-admin/admin-ajax.php' from origin 'https://nmnit.skipdns.link' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
    your main domain is blocking your sub-domain from the resources, you will need to ask your webhost to help with setting up your CORS policy, each webhost is different so we can’t advise.

    Best regards,
    Mike

    in reply to: Zeitleiste / Timeline nicht mehr responsive #1480365

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Boxes – Distance between rows #1480364

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Website Animation Not Working After Updating #1480363

    Hi,
    I see an error on your page in the console log ybFun_ReplaceText is not defined I believe this is the script that you are referring to:
    Screen Shot 2025 03 28 at 8.29.29 AM
    often a javascript error can cause other errors in javascripts, if you need this script then please ask the third party to review it as we don’t know this script.
    I recommend removing it to ensure that this is the issue.

    Best regards,
    Mike

Viewing 30 posts - 481 through 510 (of 34,546 total)