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Viewing 30 posts - 481 through 510 (of 34,221 total)
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  • in reply to: Mobile view top area formatting #1477171

    Hi,
    I can not see your screenshot as it requires a login, To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: Mobile view top area formatting #1477168

    Hi,
    I can not see your screenshot as it requires a login, when I check the image goes to the top:
    Screen Shot 2025 02 15 at 12.38.32 PM
    I check on Android, the black area (in the green circle) in your screenshot is from your phone not the site.

    Best regards,
    Mike

    in reply to: Menü und Logo werden nicht korrekt angezeigt. #1477167

    Hey ulrikelauer,
    Thank you for your patience, when I check your setting is: Logo left, Menu below:
    Screen Shot 2025 02 15 at 12.03.01 PM
    I changed for you:
    Screen Shot 2025 02 15 at 12.05.04 PM
    Then I find that you have a unclosed link in your Phone Number Or Small Info Text:
    Screen Shot 2025 02 15 at 12.30.33 PM
    I fixed it for you, now the logo and menu is correct:
    Screen Shot 2025 02 15 at 12.33.00 PM
    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Mobile view top area formatting #1477164

    Hi,
    This green circle is your phone not the site:
    Screen Shot 2025 02 15 at 11.44.28 AM

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Fullwidth Easy Slider > Fallback image not working #1477160

    Hi,
    When I clear Varnish & WPRocket and am logged in I don’t see this, when I log out I see it, but if I log back in I don’t see it.
    Typically caches do not show for admins when logged in, this is a sign that it is in your cache. Try disabling your WPRocket and check again. Perhaps also try the same with Varnish.

    Best regards,
    Mike

    in reply to: HTML for Turning On Audio? #1477159

    Hi,
    You have a duplicate question open I answered there:
    The reference to the “shortcode” folder is what you add to your child theme, the “sections.php” in the parent theme is at: /config-templatebuilder/avia-shortcodes/section/section.php
    This will only work with self hosted videos and not on mobile.

    Best regards,
    Mike

    Hey epkdesign,
    The reference to the “shortcode” folder is what you add to your child theme, the “sections.php” in the parent theme is at: /config-templatebuilder/avia-shortcodes/section/section.php
    This will only work with self hosted videos and not on mobile.

    Best regards,
    Mike

    in reply to: responsive issues images #1477157

    Hi,
    The solution is to use equal height for the columns, I changed this for you, please clear your browser cache and check.
    Screen Shot 2025 02 15 at 10.39.20 AM

    Best regards,
    Mike

    Hey MM,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia_transform .av_slideshow_full .active-slide .avia-caption-title, .avia_transform .av_fullscreen .active-slide .avia-caption-title,
    .avia_transform .av_fullscreen .active-slide .avia-caption-content,
    .avia_transform .av_fullscreen .active-slide .avia-slideshow-button {
        visibility: visible;
        animation: caption-left 1s 1 cubic-bezier(0.1, 0.1, 0.1, 1)!important;
    }

    This will make the title, subtitle, and buttons slide in from the left at the same time.

    Best regards,
    Mike

    Hey sh7850,
    Typically when you are logged in and css of an element is correct, this is a sign that the issue is with your caching plugin. Try clearing or disabling your caching plugin. Then clear your browser cache, and check.
    Or try this css in your Quick css:

    .avia-image-container .av-caption-image-overlay-bg {
        opacity: 0.6;
        background-color: #ffffff;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Single Post: Change Headline and Image #1477154

    Hey northorie,
    Please link to your post so we can examine.

    Best regards,
    Mike

    Hey christophe rouchon,
    You don’t need a subscription or a activate license to import a demo.
    Try increasing the PHP max execution time and time limit values.
    The demos are imported via the WordPress XML file, which is a file that links the images to our domain, (IP address) typically the curl 28 error means that our IP address has been blocked, some hosts like OVH block our IP, I don’t know why but we have reached out to them for a few years and once in a while sometimes they might unblock us, but later it will always get blocked again. Most of the time they are not helpful. I don’t know your host, but if it is them, this is the issue.

    As a workaround, you can install the demo on a local host on your computer and then use the plugin Duplicator to move to your live site. This is typically the easiest solution.

    Best regards,
    Mike

    in reply to: align vertically the menu in the top bar #1477143

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Theme Version Number is 3.5.4 Need an updates #1477078

    Hey edgar,
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg
    I recommend first creating a full update, but I don’t expect any issues,

    Best regards,
    Mike

    Hi,
    You had two issues, you didn’t and the magblog ID to the magazine element:
    Enfold Support 6583
    and you had Load jQuery In Your Footer enabled at Enfold Theme Options ▸ Performance ▸ Load jQuery in your footer
    I corrected and it now works, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: color change social icons and button in full width slider #1476994

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    I can not see your screenshot as it requires a login, please include an admin login in the Private Content area so we can examine.
    Please note that in some rare cases that the PHP code added this way will not work, but most likely your code was copied from an email and not the forum, so the characters were changed and won’t work, so the code needs to be corrected. We won’t know until we can check with a admin login.

    Best regards,
    Mike

    in reply to: Problems with Enfold and Ninja Forms Paypal Add on #1476979

    Hi,
    Thank you for your patience, when I check the plugin div container for the PayPal is empty, but I don’t see any error messages for what the conflict may be.

    Best regards,
    Mike

    in reply to: Strange inline height applied to Color Sections #1476978

    Hi,
    I have checked your test page, but I’m not seeing a “scrolling up and down the color section bands would continue to increase in height with each scroll”
    When the page is loaded, the sections do move up for the “Fold Animation Duration” in the columns in the color sections, but they don’t move on scroll.
    The inline height css is from the javascript that calculates the of the section height based on the content of the section and the height of the page since the color sections use that for the height as per the color section options. But when I scroll on desktop or mobile do not change.
    Perhaps you could change it to a fixed height like 200px, or so and see it that helps.

    I also note that above you first write: “scrolling up and down the color section bands would continue to increase in height with each scroll”
    Then: “inline height style is applied, and increased, each time the window size is changed.”
    Do you mean both are happing?
    As for “inline height style is applied, and increased, each time the window size is changed.” this is for the javascript that I explained above, when the window size is changed the javascript needs to recalculate.

    Best regards,
    Mike

    Hi,
    I don’t believe that lazy loading will work in this case.
    If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    use wpcode php snippet and activate
    and ensure that it is activated, then add the above code and save.

    Best regards,
    Mike

    in reply to: Child Theme. How? Why? #1476964

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: No update available dispite new token #1476963

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: How do I add Layerslider back to Enfold after disabling it? #1476912

    Hi,
    please include an admin login in the Private Content area so we can examine.

    Best regards,
    Mike

    in reply to: Mobile Logo #1476911

    Hey xela,
    please include an admin login in the Private Content area so we can examine.

    Best regards,
    Mike

    Hi,
    Please use the PHP code in your Child Theme functions.php,
    We don’t expect any issues using a child theme. You will need to use a child theme or the code will be lost with your next update.

    Best regards,
    Mike

    in reply to: No update available dispite new token #1476909

    Hey Vorden69,
    Please note that your theme is quite old, a few years ago Envato (Theme Forest) changed from a API to a Token, and the first few updates with the Token did not work correctly on the Envato (Theme Forest) side, we were able to correct the issue, but only via a new update.
    Since your site is using a non-updated version, to update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: tooltip #1476907

    Hi,
    Yes use the icon element without the Optional Tooltip.

    Best regards,
    Mike

Viewing 30 posts - 481 through 510 (of 34,221 total)