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Viewing 30 posts - 4,981 through 5,010 (of 34,921 total)
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  • in reply to: I give up #1426501

    Hi,
    So for example /village-walk/ is a page and not a post, nonetheless you can add a top padding with this css:

    #top.page-template-default .container_wrap_first {
    	padding-top: 50px;
    }

    please adjust the 50px to suit.

    Best regards,
    Mike

    in reply to: I give up #1426499

    Hi,
    The Classic Editor will not get new features, so in that term it will not be “updated” but it’s not going away, so you can always use it in the future.
    Please see this article: How to Add or Remove Blank Space Between WordPress Blocks (4 Ways)
    If you need space at the top of your posts that you created with the Classic Editor then please link to one, I didn’t find one. If you need space at the top of a post that was created with the ALB, then use the space element, like the post linked below.
    But please remember to not “switch” posts or pages from one editor to another, the editors are not switchable.

    Best regards,
    Mike

    in reply to: Easy Slider effects animation to the elements below #1426496

    Hi,
    Thanks for the link to your page, I found that this is because typically li’s get a 10px margin-bottom:
    Enfold_Support_3985.jpeg
    but the slides, which are li do not, so on you page load this appeared to be an animation, to correct try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .entry-content-wrapper .avia-slideshow li.avia-slideshow-slide {
    	margin: 0;
    }

    and then clear your browser cache and check. If you still see it then move the css to WordPress ▸ Customize ▸ Additional CSS since it has the highest priority.

    Best regards,
    Mike

    in reply to: Breaking Point #1426495

    Hi,
    The posts and pages that I checked seemed to be full width, but your blog page /nos-references/ was not so I adjusted the css above to this:

    @media only screen and (min-width: 989px) {
    #footer .container,
    .container.template-blog  {
    max-width: 1560px;
    }
    }

    and now I believe it is what you wanted, I found no screenshots above so I’m not sure. Please clear your browser cache and check and if you still see any issues please link directly to the page and include a mockup screenshot of what you expect to see.

    Best regards,
    Mike

    in reply to: I give up #1426494

    Hey daves1997,
    It sounds like you first created a page using the Enfold Advanced Layout Builder (ALB) and then “switched” to the Gutenberg builder, please note that this will cause trouble, they don’t work together like that. So if you want to use the Gutenberg please only use it and then add your own spacing and blocks in the Gutenberg editor, and note that the Enfold ALB spcacing will not be applied. If you want to use Gutenberg try searching on YouTube for how to add spacing and adjust the layout the way you want. I tried using Gutenberg on my test site but found it so difficult that I won’t use it, I disabled it at Enfold Theme Options ▸ Select Your Editor ▸ Use WP Classic Editor, the Classic Editor is much easier to use.

    Best regards,
    Mike

    in reply to: I have to use a certain font #1426487

    Hey Michael,
    The Enfold Theme Options ▸ Import/Export ▸ Custom Font Manager only works with Google Webkit Fonts, if you are not using a Google Webkit Font you will need to use the @font-face rule in your css or try the Use Any Font plugin and add css rules to apply your font.
    Perhaps these threads will also help you:

    Best regards,
    Mike

    in reply to: Problem with licenses #1426486

    Hi,
    Glad we could help, if you need further help please log into the support forum and open a new thread using the contact form is not appropriate for support questions.
    If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Best regards,
    Mike

    in reply to: Problem with licenses #1426483

    Hi,
    Yes woocommerce is fully compatible with Enfold, this is not a compatible issue this is by design.
    The cart & checkout are special pages created by the woocommerce plugin, you can not use the Enfold elements to build these pages.

    Best regards,
    Mike

    in reply to: How to set this popular header mobile layout? #1426482

    Hey osi666,
    There is not a specific setting for this layout, were you able to achieve the desktop layout that you wanted?
    Please set the theme options so your desktop header is the way that you wish, and then link to your site so we can examine your mobile header to help.
    What is the maximum width that you consider “mobile” 767px, 1024px, or 1366px ofr this layout?
    Do you want the header to be sticky on mobile? The theme doesn’t offer this because the header would take too much room for small devices.
    Please link to your site and try to explain fully, perhaps a screenshot of your expected results would help.

    Best regards,
    Mike

    Hi,
    I disabled your PopupAlly Pro plugin and that seems to have solved the issue.
    I don’t have any experience with this plugin and we are limited to supporting third party plugins, so I recommend asking the plugin author to assist to with this issue.

    Best regards,
    Mike

    in reply to: Problem with licenses #1426479

    Hey Eva ,
    Thanks for the login, when I check your site the token seems to be working correctly and it says there is an update available.
    So I’m not sure what issue you are experiencing, but Envato reported that some tokens may experience problems that were created at a certain time, so if you are try to create a new token or use the official Envato Market Plugin, this was a issue with Envato.
    Envato recommends using the official Envato Market Plugin.
    As for your question, the cart & checkout pages are built with the woocommerce plugin, you can not use the Enfold elements to build these pages.

    Best regards,
    Mike

    Hi,
    Glad that this helped, your footer and socket look fine, but you have a popup plugin showing at the bottom of your page, try disabling all of your plugins, then reactivate each one individually until you find the cause.

    Best regards,
    Mike

    Hey ballindigital,
    Thanks for the login to your site, but it didn’t work for me. Nonetheless try going to Enfold Theme Options ▸ Import/Export ▸ Iconfont Manager and delete the custom icon font and then save your theme settings, and then check again.

    Best regards,
    Mike

    Hi,
    Unfortunately I don’t have a solution for that, there is no way that I can say there won’t be an issue if the nav menu configuration is changed in the future.
    You would be better off not using the last snippet and allow the background color to be behind the text. Our menu is not designed for your customization and it seems like we are trying to recreate it from scratch.

    Best regards,
    Mike

    in reply to: Change element order on mobile view. #1426464

    Hi,
    To achieve this it would be best to use the ALB elements and columns to create this on your page and then set these elements to only display on mobile, while your other item only display on desktop. If you were only changing the order of the items it may be possible with some simple css, but also changing the page layout with new columns widths would be a big job with a lot of css. So it would be best to use the ALB elements and columns to create this on your page.

    Best regards,
    Mike

    in reply to: Menu with different columns #1426463

    Hey ibgestionprivee,
    This seems to be a duplicate of one of your other posts that has already been answered:
    Unfortunately we don’t have a way that you can just import the menu, try reviewing our Maga Menu documentation, then choose your mega menu “pages” and then where you want the columns:
    Enfold_Support_3985.jpeg
    and drag the menu items in to stagger them.

    Best regards,
    Mike

    in reply to: Menu with different columns #1426462

    Hey ibgestionprivee,
    Thank for your question, but unfortunately we don’t have a way that you can just import the menu, try reviewing our Maga Menu documentation, then choose your mega menu “pages” and then where you want the columns:
    Enfold_Support_3985.jpeg
    and drag the menu items in to stagger them.

    Best regards,
    Mike

    in reply to: Page won’t to stretch to full width #1426457

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: licence key #1426455

    Hey zweifelmedia,
    Please try to register your Purchase Code here create a new support account.

    Best regards,
    Mike

    in reply to: Page won’t to stretch to full width #1426454

    Hi,
    When I check the image of the ship is 300px by 137px, or the medium size. When you choose the image please select a larger size in the display settings:
    Enfold_Support_3934.jpeg
    if you still have trouble please include a admin login in the Private Content area.

    Best regards,
    Mike

    in reply to: Portfolio Grid Questions #1426451

    Hey zweifelmedia,
    For the arrow try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .avia-arrow {
    	display: none;
    }

    and try using the “no scaling” image size if you want them to be different sizes.

    Best regards,
    Mike

    in reply to: Change element order on mobile view. #1426450

    Hi,
    Perhaps we can adjust it with some css, please link to your page so we can examine and explain how you want to see it on what size device, perhaps a screenshot would help us fully understand.

    Best regards,
    Mike

    in reply to: What to do about WooCommerce Legacy REST API #1426449

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: How to format in the webshop #1426448

    Hi,
    Thanks for the screenshots, unfortunately as Ismael pointed out your plugin has stripped the HTML out and all of the text is in one paragraph tag:
    Enfold_Support_3980.jpeg
    so ther is no way to style only half of the text.
    But when I look at your webshop all of the items have the same text “Scarf in knittet and feltet pure wool” so based on this text we can add the italic to the text.
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function custom_script() { ?>
      <script>
    function wrapText(node, text, wrapper) {
        if (node.nodeType === 3) {
            const idx = node.nodeValue.indexOf(text);
            if (idx !== -1) {
                const span = wrapper.cloneNode();
                const wordNode = node.splitText(idx);
                wordNode.splitText(text.length);
                span.appendChild(wordNode.cloneNode(true));
                wordNode.parentNode.replaceChild(span, wordNode);
            }
        } else if (node.nodeType === 1) {
            Array.from(node.childNodes).forEach(child => {
                wrapText(child, text, wrapper);
            });
        }
    }
    
    const textToWrap = "Scarf in knittet and feltet pure wool";
    const wrapperSpan = document.createElement('em');
    
    document.addEventListener("DOMContentLoaded", function() {
        wrapText(document.body, textToWrap, wrapperSpan);
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'custom_script', 99);

    Then add this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .all_colors p em {
        font-style: italic;
        font-family: "open sans";
        font-weight: 400;
    }

    then clear your browser cache and check.
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.

    Best regards,
    Mike

    in reply to: What to do about WooCommerce Legacy REST API #1426446

    Hi,
    If you can get your updates in the theme settings then you don’t need the Envato Market plugin, but I don’t think it is doing anything to slow down your site even if you find that you need to use it.

    Best regards,
    Mike

    in reply to: What to do about WooCommerce Legacy REST API #1426440

    Hey gb,
    I’m not seeing this notice, are you sure it is not from a woocommerce extension plugin?
    It seems that you don’t need to do anything for woocommerce and Enfold to work correctly, but one of your third party plugins may have trouble so you will need to get an update from that plugin author.
    To find out which plugin it is from, disable your plugins one at a time until the notice disappears, or click the notice “learn more”

    Best regards,
    Mike

    in reply to: Enfold Update #1426439

    Hi,
    Sorry for any confusion, I don’t know why you received this email but as Rikard pointed out the current version is 5.6.8.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Page won’t to stretch to full width #1426436

    Hey mustafa-alani,
    The image of the boat for the background of your cell is a “medium” size, which is too small, please choose a larger one so it won’t be “blurry”
    Please check the theme setting Enfold Theme Options ▸ General Layout ▸ Dimensions ▸ Maximum Container width and ensure your max-width is 100% it looks like it is set to 1310px right now. Then check your pages that the color sections have no left & right padding.

    Best regards,
    Mike

    in reply to: Auto-adjusting tab section height to content #1426435

    Hi,
    Thanks for the feedback, I’m not sure what might be causing this, but I copied your page to my test site and each tab section seems to auto adjust to the content, please check the link below. Is your server using an “object” cache such as Memcached, Redis, Varnish?
    Can you try disabling it to test?
    Typically when we can’t reproduce the error it points to a plugin or custom code in the child theme, but since your web developer checked this, perhaps it is a caching issue.

    Best regards,
    Mike

    in reply to: Broken Tab Section #1426433

    Hi,
    Glad to hear that you have this sorted out, I’m not sure why this occurred, I assume that the charts are added with a shortcode or some javascript, so perhaps it is related to the loading order of the chart, I’m just guessing. But I’m glad that you found a work around, shall we close this thread then?

    Best regards,
    Mike

Viewing 30 posts - 4,981 through 5,010 (of 34,921 total)