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Viewing 30 posts - 4,801 through 4,830 (of 34,655 total)
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  • in reply to: Video on mobile #1425991

    Hi,
    Glad to hear, I see that you have this custom css:

    .av_slideshow_full .slideshow_inner_caption {
        padding-bottom: 100px !important;
    }

    If you remove this bottom padding the button will move down.

    Best regards,
    Mike

    in reply to: unterschiedliche formatierung bei zwei Sprachen #1425990

    Hi,
    Please note that the WPML plugin creates a theme panel for each language, so please carefully examine the settings & options for each language, it is possible to have different settings for eack language and then click save for each language. You may also find it easier to disable your cache and any caching plugins while you are building your site.

    Best regards,
    Mike

    in reply to: Problem saving changes #1425988

    Hi,
    Thank you for the link to your site, but the login is not working please check. Please also include screenshots of the error that you are seeing. Are you comparing the element “preview” to the live version or the WordPress “draft preview” to the live published version? Please note that the WordPress “draft preview” doesn’t always display the elements correctly.

    Best regards,
    Mike

    in reply to: Button – Link on Pictures #1425986

    Hey Chrisxx1982,
    Thanks for the screenshots and the link to your site, but it looks like you have added a strong tag around your caption text and then used some custom css to create the button:

    .av-image-caption-overlay-center p strong {
        color: #FFF;
        padding: 10px;
        background-color: rgba(0,0,0,.5);
        font-weight: 400;
        border-radius: 5px
    }
    

    So if you want the button in the image to be green then please adjust the background color in the above css, the image element doesn’t have a “button” option.
    If you did use a strong tag I hope you are using the Special Character Translation plugin so you will not have this error:
    Enfold_Support_3936.jpeg
    If I have misunderstood please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Colors #1425985

    Hey Chrisxx1982,
    As I understand your question you have created a new color scheme for your shop, so while many elements you can manually change the color in each setting or you can change the general settings that may also change other elements, you would like to make some color changes across your site.
    Please give some specific examples that we can help with some css,

    Best regards,
    Mike

    in reply to: problem #1425984

    Hi,
    Thanks for the host login, it looks like your Enfold theme is v4.6.3.1 which is very old and will noy work with PHP v8.2
    So first try to downgrade your PHP to v7.4 to get your site back online, then manually update to v5.6.8, then you can change your PHP back to v8.2
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    Hey Karin_Tara,
    Your blank media library items are pointing to a server error 500:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    I’m not sure if this is only a server error or if a plugin is also playing a role, try asking your webhost to review your server logs and the error.
    I see from your site health panel you cound try improving these options:
    PHP max input variables 6000 ▸ 10000
    PHP time limit 200 ▸ 600
    Max connections number 200 ▸ 1000
    I see that you only have 5 pages, and no posts or portfolio items and your small homepage loads slowly, perhaps this is related to your plugins, try disabling all of theme and see if you still have issues.
    I disabled your Classic Editor plugin and Disable Gutenberg plugin, and enabled the Enfold Theme Options ▸ Select Your Editor ▸ Use WP Classic Editor option.

    Best regards,
    Mike

    Hi,
    When you choose your image please ensure that the size is large enough, such as “full size”, by default the “medium” size is selected so the images are small:
    Enfold_Support_3934.jpeg

    Best regards,
    Mike

    in reply to: Menu issue #1425980

    Hi,
    Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Support ticket cannot be created #1425978

    Hey Christof Sikora,
    Unfortunately your support expired on 2022-07-08, please go to your Envato account (Theme Forest) and renew your support, or if you have a newer Purchase Code then please register it and open a new support account.

    Best regards,
    Mike

    in reply to: Video on mobile #1425976

    Hey navindesigns,
    This is correct, you will need to use a plugin or script to “hack” around this browser limitation.
    For a while the LayerSlider was a workaround, but I’m not sure that it still works for all browsers, or for how long it will keep working.
    To be future proof you may what to try converting your video clip into a high quality portrait layout gif and display it on your mobile devices.

    Best regards,
    Mike

    in reply to: Integration vcf file #1425975

    Hi,
    The white space is caused by 140px of top padding, which the removed css corrected, but it was affecting your other pages, so please try this css so the white space of the hidden header will be removed only for this one page:

    .html_header_top.html_header_sticky #top.page-id-825 #wrap_all #main {
    padding-top: 0px !important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Add additional link in contact form #1425974

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Position setting does not change anything #1425973

    Hi,
    Glad we were able to help, I place the css in WordPress ▸ Customize ▸ Additional CSS because you are using multiple languages and wanted it to work for all languages, you can move it to Quick CSS if you wish, but you will need to add it for each language. WPML creates a theme panel for each language. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Columns in Productcategorys #1425972

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Enfold Demo not working #1425971

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad that this helped, but the mega menu width is dynamically created based on the screen width, it’s width is not absolute and is not positioned based on the right edge, but the left edge.
    I examined this for quite awhile but unfortunately I don’t have a solution for what you want to achieve, you could try adding another column to the sub-menu.

    Best regards,
    Mike

    in reply to: Columns in Productcategorys #1425954

    Hey Chrisxx1982,
    How many columns do you want them to be? If you want them to be 2 columns try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    add_filter('loop_shop_columns', 'loop_columns', 999);
    function loop_columns() {
        return is_product_category(array(34, 35)) ? 2 : 3; 
    }

    and change the category IDs to suit, then add this css:

    .shop_columns_3 .products.columns-2 .product {
        margin: 0 1% 1% 0;
        width: 48.6%;
    }

    If you want them to be 4 try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    add_filter('loop_shop_columns', 'loop_columns', 999);
    function loop_columns() {
        return is_product_category(array(34, 35)) ? 4 : 3; 
    }

    again change the category IDs to suit, then add this css:

    .shop_columns_3 .products.columns-4 .product {
        margin: 0 1% 1% 0;
        width: 23.6%;
    }

    Only use one or the other, not both.

    Best regards,
    Mike

    in reply to: More than “100” Mansonry Elements #1425953

    Hey nicolaskrasinski,
    Try using FTP or your cPanel file manager to edit the \enfold\config-templatebuilder\avia-shortcodes\masonry_entries\masonry_entries.php about line 540 find:
    'subtype' => AviaHtmlHelper::number_array( 1, 100, 1, array( 'All' => '-1' ) ) and change the “100” to what you wish and then save and check.

    Best regards,
    Mike

    in reply to: Color Section Page Color Problem #1425951

    Hi,
    Thanks for the link to your site, it seems to have been a caching issue, all of the pages you linked to are now showing the background color, please clear your browser cache and check. I see that you have the Cloudflare plugin enabled, are you also caching on your server? I recommend to wait to cache your site until after you are done building it so you don’t have to fight with the caching.

    Best regards,
    Mike

    in reply to: Remove Sidebar completely for certain Product Categories #1425949

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: form_submit event not fired with Enfold form #1425948

    Hi,
    The solution that Ismael posted fires on the avf_form_send filter, so it is the event when the form is sent, you can add your tag manager event code to it.

    add_filter('avf_form_send', function( $proceed, $new_post, $params, $class ) {
       // do something here
       return $proceed;
    }, 10 , 4);

    Best regards,
    Mike

    in reply to: Social Media Buttons Footer #1425946

    Hey Chrisxx1982,
    Thank you for your patience and the screenshot, please see this shortcode created by Guenni007, you can add it to a custom HTML widget in your footer widget area.

    Best regards,
    Mike

    in reply to: Remove Sidebar completely for certain Product Categories #1425945

    Hi,
    For the post in your screenshot there are two widths, the first is the layout width which is set to 1310px on your site at Enfold Theme Options ▸ General Layout ▸ Dimensions ▸ Maximum Container width, so if this is what you mean please adjust this setting.
    Enfold_Support_3927.jpeg
    The second is the blog template which on your site is 800px:
    Enfold_Support_3929.jpeg
    which you can change to 100% with this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    #top.single .fullsize .template-blog .post .entry-content-wrapper,
    #top.single .fullsize .template-blog .post .entry-content-wrapper>* {
        max-width: 100%;
    }

    This is the expected results:
    Enfold_Support_3931.jpeg
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thank you for your patience and the link to your site with the screenshot, but I’m not able to reproduce this, please tell us if you are using Mac or Windows and the version of Chrome that you are using. I tested on Windows with Chrome v119.0.6045.160 (Official Build) (64-bit)

    Best regards,
    Mike

    in reply to: 2 Questions for my Website #1425941

    Hey artVantage,
    Thank you for your patience, but unfortunately we don’t have a carousel option with the exact same look as the classic gallery. Try reviewing the WordPress plugins for a carousel plugin.
    For your second question, please review the column margin, current the columns with the images have a negative top margin (-220px), and the columns with the text also has a negative top of -180px, so use the mobile icon to remove this for mobile.
    Enfold_Support_3925.jpeg
    Since the animation doesn’t have a mobile setting and you are currently hiding these item on mobile, you could clone the columns for mobile and remove the animation and negative position to achieve this.
    If you have trouble with this, try cloning your page as a test page and include a admin login in the Private Content area so we can help and then you can review the settings for your live page.

    Best regards,
    Mike

    in reply to: Autoload = yes maintenance #1425940

    Hey Julie,
    Thank you for your patience, typically the a element autoload options should not cause any issues or any 502/504 errors. I would recommend improving your server settings and not disabling the autoload options, because doing so will cause your site to increase the number of database queries required to load commonly used data.
    Nonetheless if you really want to disable the ones that start with av_alb_usage_av_ you could use this in your child theme functions.php for each one:

     update_option('av_alb_usage_av_catalogue', '', 'no');

    this example is for the for the catalog element.

    Best regards,
    Mike

    in reply to: Enfold Demo not working #1425939

    Hi,
    Thank you for your patience, the Parallax demo only has one page, the “frontpage”. If it is not showing correctly try going to Enfold Theme Options ▸ Theme Options ▸ Frontpage Settings and ensure it is “frontpage”, then in the “blog” setting under it ensure it says: “choose page” and not “frontpage”

    Best regards,
    Mike

    in reply to: avoid current-menu-item change on scroll #1425938

    Hi,
    Glad Günter could help, we will close as you asked. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Activating lazy loading #1425937

    Hey sarawh,
    Thanks for your patience, the global setting at Enfold Theme Options ▸ Performance ▸ Lazy Loading is to globaly manage lazy loading of WP images but not for each ALB element separately.
    Enfold_Support_3920.jpeg
    the lazy load option in the image element (since v5.5) is disabled by default as it may not be compatible with animations in the element, please note the explanation in the image element:
    Enfold_Support_3917.jpeg
    If you are not using the animations like fade in or slide in on your images then it will be safe to enable this for each element. Hopefully this helps explains.

    Best regards,
    Mike

Viewing 30 posts - 4,801 through 4,830 (of 34,655 total)