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Viewing 30 posts - 4,231 through 4,260 (of 34,616 total)
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  • in reply to: HELP!!! Problem cache in the home page #1429064

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold. Happy New Year.

    Best regards,
    Mike

    in reply to: AV-Gallery: line grid incomplete #1429063

    Hi,
    Thanks, this is what I see on my Mac with Safari:
    Screen-Shot-2023-12-31-at-8.24.44-AM.png
    I don’t have a iPad or iPhone, but when I use the Safari Responsive Design Mode to emulate a iPhone I do see the issue.
    So I have submited a issue report to the Dev Team for them to review and linked to this thread so they can see your screenshots.
    Since it is a holiday I’m not sure how long it will take to hear back from the Dev Team, but I will leave this thread open and report back when I hear from them.
    Thank you for your patience and understanding and for using Enfold. Happy New Year :)

    Best regards,
    Mike

    in reply to: HELP!!! Problem cache in the home page #1429060

    Hey opificioilgranello,
    Thanks for the login, typically when you see the correct page when you are logged in, but not when you are logged out, this is a caching issue, either with your browser, or a plugin, or the server cache.
    I disabled your SeedProd and checked the page with a private browser and your site looked the same, I then enabled your SeedProd again.
    So please try clearing your browser cache following these steps for Safari and note step 4 where you will Clear the History, (if you are using Safari) and check again.
    Try checking if your server has a built-in cache and if so try disabling it until you are done building your site.

    Best regards,
    Mike

    in reply to: layer slider mobile view Fullsize with transparent menu #1429059

    Hey DermaBBSaar,
    Thanks for your question, but the site that you have linked to doesn’t seem to be built with Enfold and doesn’t use the LayerSlider.
    For Enfold & the LayerSlider on mobile, typically Enfold doesn’t have a transparent header for mobile, so on mobile the LayerSlider will be below the header, while on desktop with a transparent header the LayerSlider shows to the top behind the header.
    Also in the LayerSlider, typically the desktop slider is in a landscape format, but mobile devices use a portrait format, so a desktop slider will scale down to show the whole slider.
    Typically people will create two sliders one of desktop and the other in a portrait layout to show on mobile, if they want more that a scaled down slider.
    If you have some experience with the LayerSlider, it is possible to use one slider and have the desktop and mobile elements and layout set for all devices, but this can be tricky, here is a basic example of the LayerSlider device options used to show different elements and different sizes. You could also watch some YouTube tutorials. But it is a lot easier to use two sliders and display one or the other.
    So if this describes your situation please give this a try.

    Best regards,
    Mike

    in reply to: How to style hr tag + why are H tags all caps? #1429056

    Hey bbarasa,
    To change the text-transform of H tags you can go to Enfold Theme Options ▸ Advanced Styling ▸ All Headings (H1-H6) and change the text-transform to none:
    Enfold_Support_4266.jpeg
    or you can try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .template-page .entry-content-wrapper h1,#top .template-page .entry-content-wrapper h2 {
        text-transform: none;
    }

    To change the HR element, choose the custom option and then adjust to suit:
    Enfold_Support_4268.jpeg
    I didn’t see a HR element on the page that you linked to.

    Best regards,
    Mike

    in reply to: Column with background will be cut off #1429055

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (min-width: 768px) and (max-width: 1023px) { 
    #top.home .entry-content-wrapper .no_margin.av_one_third {
    	width: 50%;
    }
    #top.home .entry-content-wrapper .no_margin.av_one_third.first {
    	clear: right;
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Profile #1429053

    Hey Samuel Wycliff,
    Thank you for your links, but we don’t build profiles, we support the Enfold WordPress theme, please see here.

    Best regards,
    Mike

    in reply to: AV-Gallery: line grid incomplete #1429052

    Hi,
    To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: Daily losing style of Enfold theme #1429051

    Hi,
    I see, jQuery Migrate is important so I enabled it again. Today I see your style was not correct, but saving the theme settings again solved the issue.
    I recommend disabling all of your plugins and them save your theme settings and then I will check again tomorrow and see if the issue occurs again.
    I did not disable any plugins, so I ask that you will do this.
    I have not seen this issue anywhere else so disabling your plugins is a good place to start.
    What webhost are you using, is it a “Managed WordPress” plan?

    Best regards,
    Mike

    in reply to: AV-Gallery: line grid incomplete #1429049

    Hi,
    Glad to hear that you have your site sorted out, but I don’t see the error on our site, as I wrote above.

    Best regards,
    Mike

    in reply to: Licence #1429048

    Hi,
    No, not that way, do it this way:
    first site ▸ mysite.com
    second site ▸ mysecondsite.mysite.com
    third site ▸ mythirdsite.mysite.com
    Then when you are ready to go live for mysecondsite & mythirdsite you can move then to their domains and purchase a license. To easily move these I recommend the plugin Duplicator, see the video on the plugin page if you have not used this plugin before, it is quite easy to use.

    Thanks and Happy New Year :)

    Best regards,
    Mike

    in reply to: Cannot change font family #1429047

    Hi,
    You would need to remove the Theme Options ▸ Advanced Styling option, clicj the red X and then save the theme settings, and then clear any caching plugin and disable the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable the Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files until you see the correct change on the frontend.
    Also note that if you have a server cache or are using a CDN you will also need to clear these, a CDN can take a few hours to clear.

    Best regards,
    Mike

    Hi,
    The code Ismael posted above worked for me changing the backend “portfolio” labels to “sites” after I adjusted it some:

    add_action('after_setup_theme', function() {
    	remove_action('init', 'portfolio_register');
    });
    
    add_action('init', 'portfolio_register_mod');
    function portfolio_register_mod()
    {
    	global $avia_config;
    
    	$labels = array(
    		'name' => _x('sites', 'post type general name','avia_framework'),
    		'singular_name' => _x('sites', 'post type singular name','avia_framework'),
    		'add_new' => _x('Add New', 'sites','avia_framework'),
    		'add_new_item' => __('Add New Sites Entry','avia_framework'),
    		'edit_item' => __('Edit Sites Entry','avia_framework'),
    		'new_item' => __('New Sites Entry','avia_framework'),
    		'view_item' => __('View Sites Entry','avia_framework'),
    		'search_items' => __('Search Sites Entries','avia_framework'),
    		'not_found' =>  __('No Sites Entries found','avia_framework'),
    		'not_found_in_trash' => __('No Sites Entries found in Trash','avia_framework'),
    		'parent_item_colon' => ''
    	);
    
        $permalinks = get_option('avia_permalink_settings');
        if(!$permalinks) $permalinks = array();
    
        $permalinks['portfolio_permalink_base'] = empty($permalinks['portfolio_permalink_base']) ? __('sites', 'avia_framework') : $permalinks['portfolio_permalink_base'];
        $permalinks['portfolio_entries_taxonomy_base'] = empty($permalinks['portfolio_entries_taxonomy_base']) ? __('sites_entries', 'avia_framework') : $permalinks['portfolio_entries_taxonomy_base'];
    
    	$args = array(
    		'labels' => $labels,
    		'public' => true,
    		'show_ui' => true,
    		'capability_type' => 'post',
    		'hierarchical' => false,
    		'rewrite' => array('slug'=>_x($permalinks['portfolio_permalink_base'],'URL slug','avia_framework'), 'with_front'=>true),
    		'query_var' => true,
    		'show_in_nav_menus'=> true,
    		'taxonomies' => array('post_tag'),
    		'supports' => array('title','thumbnail','excerpt','editor','comments')
    	);
    
    	$args = apply_filters('avf_portfolio_cpt_args', $args);
    	$avia_config['custom_post']['portfolio']['args'] = $args;
    
    	register_post_type( 'portfolio' , $args );
    
    	$tax_args = array(
    		"hierarchical" => true,
    		"label" => "Sites Categories",
    		"singular_label" => "Sites Category",
    		"rewrite" => array('slug'=>_x($permalinks['portfolio_entries_taxonomy_base'],'URL slug','avia_framework'), 'with_front'=>true),
    		"query_var" => true
    	);
    
     	$avia_config['custom_taxonomy']['portfolio']['portfolio_entries']['args'] = $tax_args;
    
    	register_taxonomy("portfolio_entries", array("portfolio"), $tax_args);
    
    	//deactivate the avia_flush_rewrites() function - not required because we rely on the default wordpress permalink settings
    	remove_action('wp_loaded', 'avia_flush_rewrites');
    }

    but to change the permalinks from ‘portfolio-items’ to ‘sites’ you will need to adjust the permalink field and then resave the permalinks:
    Enfold_Support_4262.jpeg
    then the database will be updated:
    Enfold_Support_4264.jpeg
    You will need to do this because you can not overwrite the register-portfolio.php file in the child theme and the original file still add the portfolio function, otherwise you will have your new CPT and the portfolio CPT both showing in the permalinks options.
    Or you can try laptophobo’s plugin option.

    Best regards,
    Mike

    in reply to: Site Health error #1429032

    Hi,
    The only error I see in your log was a server 503 error for wp-login.php, but when I login to your site I see that your Rest API timed out, this is because your server settings a low, such as your PHP max input variables, try matching these settings:
    Enfold_Support_4260.jpeg
    You may need to disability your server litespeed cache for a while for the settings to be applied.

    Best regards,
    Mike

    in reply to: Alternative minimum height for mobile #1429031

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #hero, #hero .av-section-color-overlay-wrap {
    height: 50vh;
    }

    After applying the css, please clear your browser cache and check.
    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    in reply to: Cannot change font family #1429029

    Hi,
    Thank you for the link to your site and the screenshot, in your screenshot it looks like you wanted the font Papyrus to be selected in Enfold Theme Options ▸ General Styling ▸ Fonts:
    Screen-Shot-2023-12-28-at-20-07-35.png
    but when I check Times New Roman is selected:
    Enfold_Support_4253.jpeg
    But please note that the options in the Enfold Theme Options ▸ Advanced Styling have priority over the other settings, and there you choose Copperplate:
    Enfold_Support_4255.jpeg
    and this is what shows on the frontend. I’m not sure what you want your font to be, but hopefully my explanation will help you change your theme options to the font you wish, either by setting the Enfold Theme Options ▸ Advanced Styling to the correct font, or remove this and set the Enfold Theme Options ▸ General Styling ▸ Fonts to the correct font.

    Best regards,
    Mike

    in reply to: Where is my Enfold Purchase license #1429026

    Hey davidmac55,
    Thanks for your question, you can view your license in your Envato (Theme Forest) account.
    But you don’t need to add this into your site, you would add your Envato Token into your Enfold ▸ Theme Update ▸ Enter a valid Envato private token, please see our documentation here.
    You will generate a Envato Token in your Envato account, please read more about this in our documentation.

    Best regards,
    Mike

    • This reply was modified 1 year, 6 months ago by Mike.
    in reply to: Alternative minimum height for mobile #1429024

    Hi,
    Please link to your page so we can example the color section that you would like to be 50% for mobile. I assume that this would be only up to 767px correct?
    In your opening question you said that for mobile you would like a min-height of 50%, perhaps you are really looking for a max-height of 50% if the mobile content is larger than 50% and you find it too large?

    Best regards,
    Mike

    Hey Marcos Q.,
    Thank you for your patience, but unfortunately we don’t have a way to include a logic like this.
    If you would like to request a feature like this, the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.

    Best regards,
    Mike

    in reply to: AV-Gallery: line grid incomplete #1429022

    Hey harst53,
    Thanks for your patience I have checked your page and our demo page with Safari & Firefox on a Mac, (Mac v12.6.8 with Safari v16.6) but I didn’t find any issues.
    I also check with Windows in Chrome, Firefox, & Edge, just to be sure. I’m not sure why you would be seeing this error, is it every time you load the page or only sometimes? Could you be on a slow wifi network?

    Best regards,
    Mike

    in reply to: Navigation Arrows to the side – Post Slider #1429021

    Hi,
    Thanks for sharing Guenni007, since you also want a simple black arrow with no outline also add this css to Guenni007’s:

    #top .avia-slideshow-arrows a {
        color: #000;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Fonts #1429020

    Hi,
    Thank you for your patience, try checking if you have Disable jQuery Migrate in the theme settings: Enfold Theme Options ▸ Performance
    If that doesn’t help try disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the conflict.

    Best regards,
    Mike

    in reply to: Spinning Wheel #1429019

    Hi,
    Thank you for your patience, I checked the page that you linked to and found that it is getting a 403 Forbidden error on admin-ajax.php
    I’m not sure why your serving is responding with a Forbidden error, perhaps your file permissions are wrong or your server is using Mod Security and is creating a false positive?
    Try checking your server log for clues, earlier I see that you were using Sucuri to block access, try disabling your server cache and check if you are using Mod Security.

    Best regards,
    Mike

    in reply to: Daily losing style of Enfold theme #1429018

    Hi,
    Thank you for your patience, I logged into your site a saw that your caching plugin is disabled and that your css comments have beed corrected. I found that your style was not correct and the theme “Save All Changes” button in the theme settings was blue indicating that a change was made to the theme settings and had not been saved, I saved the setting and your style was corrected when I check on Windows in Chrome, Firefox, & Edge.
    I will check again tomorrow, in the meanwhile are you using server caching? I also noticed that you have Disable jQuery Migrate, many plugins & scripts use jQuery Migrate did you intend to disable this?

    Best regards,
    Mike

    in reply to: Background image does not appear on both sides #1429017

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Licence #1429016

    Hi,
    I will try to use an example to explain better,
    If your current live site and license is on “mysite.com”
    then you can use as many copies on the subdomains like “stagingsite.mysite.com” “test.mysite.com” “newsite.mysite.com”
    when you move to your new domain like “mynewsite.com” then you will need to purchase a new license,
    you can purchase the new license a few days after you move it, just don’t include your “token” from your first license in the Enfold Theme Options ▸ Theme Update ▸ Enter a valid Envato private token on the new domain.
    I hope thie helps.

    Best regards,
    Mike

    in reply to: tab section width #1429015

    Hi,
    Try adding padding to suit, this is an example:

    @media only screen and (min-width: 767px) { 
    .js_active .av-tab-section-tab-title-container {
    display: flex!important;
    justify-content: space-around;
    align-items: flex-end;
    padding: 0 50px;
    }
    }
    #top .av-inner-tab-title {
        text-transform: none;
    }

    note the added code: padding: 0 50px;

    Best regards,
    Mike

    in reply to: Background image does not appear on both sides #1429004

    Hey schweg33,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top:not(.home) #wrap_all .container_wrap_first {
        min-height: 75vh;
        background-image: url(/wp-content/themes/enfold/images/background-images/floral-dark-compressed.png) !important;
        background-repeat: repeat;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: tab section width #1429003

    Hey Tilman,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (min-width: 767px) { 
    .js_active .av-tab-section-tab-title-container {
    display: flex!important;
    justify-content: space-around;
    align-items: flex-end;
    }
    }
    #top .av-inner-tab-title {
        text-transform: none;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Create dropdown and link the selection to a page #1429002

    Hey solinpaul2,
    Thank you for your patience, unfortunately we don’t have a filter feature, you could try using a plugin, perhaps one of the ones in this article will help.
    Our Masonry element has a sort option for posts & portfolio items, but I don’t think this is what you are looking for.

    Best regards,
    Mike

Viewing 30 posts - 4,231 through 4,260 (of 34,616 total)