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Viewing 30 posts - 4,231 through 4,260 (of 35,007 total)
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  • in reply to: Can’t Upload Enfold Child #1433518

    Hey Monika,
    Thanks for the login, I uploaded the child theme for you :
    Enfold_Support_4643.jpeg
    Please enable it and import your parent theme settings, see our documentation here.

    Best regards,
    Mike

    Hi,
    Ok, it sounds like CloudFlare is activate when WPFC is activate and the two of them cause the issue.
    Was WP-Optimize also active?
    Try removing the CloudFlare API from WPFC so only the WPFC is active & disable WP-Optimize if active and see if the error occurs.
    We are trying to isolate the issue, this is why we are testing in a way that each is enabled by it self, thank you for your patience, but it sounds like you are getting close to finding the issue.
    The theme CSS/JS compression/Merging is still disabled correct?

    Best regards,
    Mike

    in reply to: Dynamic CSS #1433456

    Hi,
    The thread that you have found in from 2019, and includes the solution at the bottom, did you try it?
    Your last post was:

    We have also tested it on a staging site that have no cache and here there are no issue.

    So it sounds like you are saying that on your staging site there is no issue, is this correct?

    Best regards,
    Mike

    in reply to: Unable to upload Flaticon icons #1433345

    Hey dweddell,
    I see that you have other fonticons uploaded so I assume that your PHP ZipArchive Extension is enabled, typically that is what the error means.
    Perhaps you will need to extract the flaticon zip file on your computer and ensure that there is not other zip files inside and then re-zip it.
    Please note that you can only use flaticon icons that have no colors, they must be fonticons not svgs.

    Best regards,
    Mike

    in reply to: Header Layout: Logo left, Widgets right, menu below #1433344

    Hi,
    Unfortunately only your text message is showing:
    Enfold_Support_4641.jpeg
    are you pating just plain text?

    Best regards,
    Mike

    Hi,
    I checked in Windows in Chrome, Firefox, & Edge while logged out and the zoom is showing for me now.
    So now that it is working try to re-enable each part one at a time and wait an hour in between to ensure it doesn’t cause the error.
    Try first with WP-Optimize
    then enable Cloudflare
    then enable WPFC
    then CSS/JS compression/Merging
    and see where the error occurs again.
    It is possible that somewhere a file was corrupt and now that it has been cleared you won’t see the error again.

    Best regards,
    Mike

    in reply to: I get error message when uploading new theme #1433316

    Hi,

    Glad we could help.

    Best regards,
    Mike

    in reply to: Header Layout: Logo left, Widgets right, menu below #1433308

    Hi,
    They are not showing in the thread, are you “sending” the login info somewhere, or are you posting the info in the thread in the Private Content area?
    Enfold_Support_4639.jpeg

    Best regards,
    Mike

    in reply to: Anchor Link Positioning is Off #1433307

    Hi,
    I added this function in your child theme functions.php to allow your page to fully load, and then scroll to anchor so the height of elements while loading doesn’t change the anchor possession.

    function custom_slow_scroll_script() { 
    ?>
    <script>
    (function($) {
      $('a[href*=#]:not([href=#])').click(function() {
        if (location.pathname.replace(/^\//,'') == this.pathname.replace(/^\//,'') 
    && location.hostname == this.hostname) {
    
          var target = $(this.hash);
          target = target.length ? target : $('[name=' + this.hash.slice(1) +']');
          if (target.length) {
            $('html,body').animate({
              scrollTop: target.offset().top - 125 //offsets for fixed header
            }, 2000);
            return false;
          }
        }
      });
      //Executed on page load with URL containing an anchor tag.
      if($(location.href.split("#")[1])) {
          var target = $('#'+location.href.split("#")[1]);
          if (target.length) {
            $('html,body').animate({
              scrollTop: target.offset().top - 125 //offset height of header here too.
            }, 2000);
            return false;
          }
        }
    }(jQuery));
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_slow_scroll_script');

    This seems to work in my tests, please clear your browser cache and check.
    Please note that some browsers may require you to clear the history in order to fully clear the cache.

    Best regards,
    Mike

    in reply to: I get error message when uploading new theme #1433305

    Hey diana,
    Perhaps you were uploading the full theme file with the documentation, try the Installable WordPress file only version, this is available in your Theme Forest account for the theme as a download option. I installed version v5.6.9 for you and enabled the child theme and your site seems fine.
    Another way to manually update is to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Dynamic CSS #1433303

    Hi,
    So are you saying that on your staging site with no cache there is no issue?

    Best regards,
    Mike

    in reply to: Anchor links do not work properly only on mobile #1433302

    Hi,
    Glad we were able to help, and thank you for the kind feedback, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Header Layout: Logo left, Widgets right, menu below #1433301

    Hi,
    Something must have gone wrong with your post to this thread with the login, because it is not showing.
    Please try loggin into the support forum and reply to this thread and include an admin login to your site in the Private Content area, instead of replying to a email notification.

    Best regards,
    Mike

    in reply to: after changes effects/pictures only appear in preview #1433265

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    I checked your site and the the WPFC cache is still active, the cloudflare is activated with an API here:
    Enfold_Support_4637.jpeg
    Try removing the API key and then disable the WPFC plugin, and wait 24 hours, and then see if to zoom shows on the slider when you are logged out.
    Your WP-Optimize is also caching, so also disable this.
    I am uncertain how to disable server cache at GoDaddy also, so if these steps above don’t help after 24 hours then ask your webhost how you can clear/disable the server cache at GoDaddy, but you may not need to do this because waiting 24 hours should clear the server cache anyway.
    PLease note that you may see everything fixed after 1 hour, but I have seen cases where it took cloudflare up to 24 hours.

    Best regards,
    Mike

    in reply to: scroll-margin-top & scroll-padding-top css properties #1433220

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Dropdown menu accessibility (arrow keys NOT tab) #1433042

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Tables behaviour on mobile #1433041

    Hi,
    Sorry, guess I misunderstood.

    Best regards,
    Mike

    in reply to: Dropdown menu accessibility (arrow keys NOT tab) #1433039

    Hi,
    Yes, sorry for the other errors, but you should not have any issues now. Do you see it woking on your test site?

    Best regards,
    Mike

    in reply to: Dropdown menu accessibility (arrow keys NOT tab) #1433037

    Hi,
    Sorry for the confusion, I removed the WPCode snippet and enabled the child theme function again.
    This is the working solution:

    
    function tab_though_menu_skipping_sub_menu_items_unless_down_or_up_arrow_keys_are_used() { ?>
     <script>
    document.addEventListener('DOMContentLoaded', function () {
       const menuItems = document.querySelectorAll('.menu-item-has-children'); // Adjust this selector to match your menu structure
    
       // Initially set tabIndex to -1 for all sub-menu items to skip them in tab navigation
       menuItems.forEach(item => {
           let subMenuItems = item.querySelectorAll('.sub-menu a'); // Adjust this selector for your sub-menus
           subMenuItems.forEach(subMenuItem => {
               subMenuItem.tabIndex = -1;
           });
    
           item.addEventListener('keydown', function (e) {
               // Only proceed if the event target is a menu item that contains a sub-menu
               let subMenu;
               if (e.target.classList.contains('menu-item-has-children')) {
                   subMenu = e.target.querySelector('.sub-menu'); // Adjust this selector for your sub-menus
               } else {
                   // This ensures we get the sub-menu even if a child of the menu item was focused
                   subMenu = e.target.closest('.menu-item-has-children').querySelector('.sub-menu');
               }
    
               let subMenuItems = subMenu.querySelectorAll('a'); // Assumes sub-menu items are anchor tags
               let focusedElement = document.activeElement;
               let currentIndex = Array.from(subMenuItems).indexOf(focusedElement);
    
               switch(e.key) {
                   case 'ArrowDown':
                       // Move focus to the next sub-menu item
                       if (currentIndex < subMenuItems.length - 1) {
                           subMenuItems[currentIndex + 1].tabIndex = 0;
                           subMenuItems[currentIndex + 1].focus();
                           e.preventDefault(); // Prevent scrolling the page
                       } else {
                           // Optionally wrap around to the first item
                           subMenuItems[0].tabIndex = 0;
                           subMenuItems[0].focus();
                           e.preventDefault(); // Prevent scrolling the page
                       }
                       break;
                   case 'ArrowUp':
                       // Move focus to the previous sub-menu item
                       if (currentIndex > 0) {
                           subMenuItems[currentIndex - 1].tabIndex = 0;
                           subMenuItems[currentIndex - 1].focus();
                           e.preventDefault(); // Prevent scrolling the page
                       } else {
                           // Optionally wrap around to the last item
                           subMenuItems[subMenuItems.length - 1].tabIndex = 0;
                           subMenuItems[subMenuItems.length - 1].focus();
                           e.preventDefault(); // Prevent scrolling the page
                       }
                       break;
               }
    
               // Reset tabIndex to -1 for items not focused to ensure they're skipped during tab navigation
               subMenuItems.forEach(subMenuItem => {
                   if (subMenuItem !== document.activeElement) {
                       subMenuItem.tabIndex = -1;
                   }
               });
           });
       });
    });
    </script>
     <?php
    }
    add_action( 'wp_footer', 'tab_though_menu_skipping_sub_menu_items_unless_down_or_up_arrow_keys_are_used', 99 );

    Best regards,
    Mike

    in reply to: Dropdown menu accessibility (arrow keys NOT tab) #1433032

    Hi,
    Thanks, I disabled the function in your child theme and added the javascript to your WPCode plugin and found that the console.log code was causing an error:
    console.log(Pressed key: ${e.key});
    so I disabled it as it was only for testing.
    Now the code works, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: ENFOLD – Portfolio Grid Option #1433030

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Login page logo #1433029

    Hey webconceptplusinc,
    Please see the WordPress documentation here: Customizing the Login Form
    But there are plugins that are easy to use, like Custom Login Page Customizer, and many others.

    Best regards,
    Mike

    in reply to: Tables behaviour on mobile #1433027

    Hi,
    If you want the circles to be larger on mobile try changing the height & width from 15px to 30px like this:

    @media only screen and (max-width: 767px) { 
    .color-circle::before {
        content: '';
        display: inline-block;
        width: 30px;
        height: 30px;
        border-radius: 50%;
        margin-right: 2px;
        margin-left: 3px;
        margin-bottom: -1px;
        position: relative;
    }
    }

    Or adjust somewhere in the middle to suit your needs.

    Best regards,
    Mike

    in reply to: Dropdown menu accessibility (arrow keys NOT tab) #1433025

    Hi,
    Thanks for the link to your test site, but the standard login url is not working /wp-admin/ so we can’t examine. Please check.

    Best regards,
    Mike

    in reply to: after changes effects/pictures only appear in preview #1433024

    Hi,
    Glad that this helped, in some cases Autoptimize works ok, if your client is not having trouble then go ahead and use it, but if you notice trouble in the future try disabling Autoptimize first.
    Unless there is anything else we can assist with on this issue, shall we close this thread then?

    Best regards,
    Mike

    in reply to: mega menu & full width map #1433023

    Hi,
    This page is not created the same way, please put the code block with the map inside of a color section and then try this css:

    .responsive #top.page-id-159 #av_section_1 .container {
    	max-width: 100%;
    	padding: 0;
    }
    .responsive #top.page-id-159 #av_section_1 .container main {
    	padding: 0;
    }

    Best regards,
    Mike

    in reply to: Google Map styling overide #1433021

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Tables behaviour on mobile #1432953

    Hi,
    Glad Ismael could help, when I check it seems like the dots are working on mobile:
    Enfold_Support_4627.jpeg
    peahaps I misunderstand, or you have already solved this?

    Best regards,
    Mike

    in reply to: Tab sections on mobile #1432952

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 4,231 through 4,260 (of 35,007 total)