Hey Francesco,
Your version is very old and Envato made a change in how the update is done in the backend, so you must manually update this time and then the auto updates will work in the future.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

If you need further assistance, please log in to the support forum and open a new thread, please note that using the contact form is not appropriate for support questions.
If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey daves1997,
Thank you for your patience, I believe this is related to your previous thread, where your homepage had been saved with a different builder and the page shortcode was broken.
When I check your page now it is not loading for me at all, have you tried to create a new homepage? Perhaps you could use your webhost backups to roll your site back to before the error occurred? Most webhosts do automatic backups, some daily and others weekly or monthly, try reaching out to your webhost and ask how often they do it and how you can roll back, they can most likely do this for you quickly if you have a general idea when this occurred.

Best regards,
Mike

Hi,
Your image looks like a subscribe popup form, I assume you are referring to the slightly transparent background overlay and that the box is white, with a dashed border, the following adjustments will produce this:

#top .avia-cookie-consent-wrap[aria-hidden="false"] {
    background-color: rgba(0, 0, 0, 0.3);
    height: 100vh;
    width: 100vw;
    top: 0;
    position: absolute;
    z-index: 999;
}

#top .avia-cookie-consent.avia-cookiemessage-bottom {
	bottom: unset;
	left: unset;
	margin: 0;
	position: absolute;
	top: 50%;
	left: 50%;
	transform: translate(-50%, -50%);
	background-color: #fff;
	color: #000;
	border: 3px dashed #000;
}
#top .avia-cookie-consent .avia-cookie-consent-button {
	display: block;
    width: 60%;
    margin: 10px auto;
    background-color: #e1e1e1;
    color:#000;
}
#top .avia-cookie-consent p {
	 display: block;
	 padding-bottom: 20px;
}
#top .avia-cookie-consent-button {
	 border-radius: 50px;
}
@media only screen and (max-width: 767px) { 
	#top .avia-cookie-consent.avia-cookiemessage-bottom {
	width: 80%;
	}
}
@media only screen and (min-width: 768px) { 
	#top .avia-cookie-consent.avia-cookiemessage-bottom {
	width: 25%;
	}
}

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Antonio,
To remove the burger menu spin, Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#top .av-hamburger--spin.is-active .av-hamburger-inner {
    transform: unset;
}
#top .av-hamburger--spin.is-active .av-hamburger-inner::after {
    transform: unset;
}
#top .av-hamburger--spin.is-active .av-hamburger-inner::before {
    top: -10px;
    opacity: 1;
}
#top .av-hamburger--spin.is-active .av-hamburger-inner::after {
    bottom: -10px;
    opacity: 1;
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Thanks for the feedback, I don’t have access to Safari today, if you want to see if there is a Safari specific solution for this then reply back and we will leave it open for a Mod with Safari to check. You could also create a blank page public with the menu for other forum users to see and offer ideas, I believe @Guenni007 uses Safari and he is very knowledgeable.
But this might just be an issue with Safari, any solution will effect all browsers so it is possible a Safari fix will cause issues in the others, I’m not sure.

Best regards,
Mike

Hi,
Thanks for the link to your site, I have checked with Windows in Chrome, Firefox, & Edge, but I see no lines on the right side of your menu items:

perhaps try clearing your cache?

Best regards,
Mike

Hi,
Thanks, yes unfortunately you can not drag elements into an accordion as it uses a text element to display the inner part, you can add element shortcode into the plain text tab but creating nesting elements can be tricky.
This is not something that we can create at the support level, but you could create a Feature Request for the Dev Team to review. The Dev Team created the Github Feature Request section for users to place requests and follow them as the Dev Team reviews them.
Thank you for your patience and understanding, shall we close this support thread then?

Best regards,
Mike

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, this as a strange issue that I have not seen before. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Did you try disabling all of your plugins? Your homepage has a lot of 404 errors including css files which will break the page.
I wanted to test but am worried that disabling some of them will boot me out and I won’t be able to re-enable.
If your don’t want to disable your plugins, try creating a staging site and disabling the plugings so we can examine further.
Most cPanel webhosts have a staging site option, some in the dashboard:

Others add the option in the Softaculous WordPress Management

There may be other staging site options in different cPanel servers, these are the two that I have seen, if you don’t see these try asking your webhost what their option is.

Best regards,
Mike

Hi,
The lightbox uses the image title not the caption by default, these are two different things, this is the caption:


you misunderstand what I meant by the image title in the media library:

this is the title showing in the lightbox:

this is the intended behavior because sometimes you don’t want a caption but still want a lightbox title.
So if you want the caption to so in the lightbox were the title goes, please follow Guenni007’s example.

Best regards,
Mike

Hi,
Unfortunately not, columns can not be nested and the color section will force the sidebar to the bottom.

Best regards,
Mike

Hi,
Your page loads correctly on my iPhone and Android, you say this happens only on this one page for you?
Please note that iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

Best regards,
Mike