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Hi,
I was able to test your site and found your font is giving a 403 error (Forbidden). This is in all browsers, you probably saw the font in Chrome via your cache.
/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/
You will need to check your File Permissions (chmod). Here’s info for cPanel:
http://www.inmotionhosting.com/support/website/managing-files/change-file-permissions
Or check your .htaccess file to ensure your not blocking the folder.Best regards,
MikeJune 15, 2017 at 1:41 am in reply to: Secondary menu dropdown and submenus opening to the left #808342Hi,
Try this code in the General Styling > Quick CSS field:.sub-menu { left: auto !important; right: 0px !important; } .sub-menu .sub-menu { right: -150px !important; }
Please clear your cache: [http://www.refreshyourcache.com/en/home/] :)
Best regards,
MikeHi,
That’s great news :)
But for your new issue, the screenshot link is not working and your site seems to be down, can you please re-up?Best regards,
MikeHi,
I understand, lets try to recreate the error, Could you create a test sub-domain, install WP, and try to install Enfold.
When it don’t work, please link to the enfold zip you are trying to install (Dropbox or Drive, etc) so we can try and test the error.
Can you also tell us who is your host and any other info, all in Private Content area.
I know this is a lot of effort and time for you, but being able to see and debug the error will help us solve it :)Best regards,
MikeJune 15, 2017 at 12:58 am in reply to: Fullwidth Slider Button Positioning (Responsive Help!!) #808333Hi,
Glad to hear, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHey Timothy,
Have you compared the images that cause the issue and the ones that you use to replace/solve the issue? Perhaps it’s about size?
Perhaps the plugin author has seen this issue before and can explain better?
Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!Best regards,
MikeHey jelle,
I’ve not seen this before. I tested with the Google mobile tester and it passed: https://search.google.com/test/mobile-friendly?id=7JTEIcn7RqrPB9UG6eBXuQ
Try clicking the “submit to Google” link on that page & also the ask questions link. As this is a Google issue, they would be the best resource for a solution.
Please let us know what you learn :)Best regards,
MikeHi,
Great to hear it’s solved, I for one will be saving this solution in my bag of tricks :)Best regards,
MikeHey intrige,
I just realized that my IE11 was replaced with Edge, so the good news is it looks good in Edge. :)
Perhaps the plugin author has a fix to make their plugin behave in IE11, have you put in a request there?
Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!Best regards,
MikeJune 14, 2017 at 4:02 am in reply to: Secondary menu dropdown and submenus opening to the left #807743Hey lesargini,
Please include the url to the page in question so we can take a closer look.Best regards,
MikeJune 14, 2017 at 4:01 am in reply to: WP Layerslider background image not full width after update Enfold theme 4.0.7 #807740Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Thank you for sharing your solution, we will close this now. Thank you for using Enfold.Best regards,
MikeHey Ric,
Perhaps this was it? https://kriesi.at/support/topic/fullscreen-slider-other-scroll-down-arrow/#post-417877Best regards,
MikeHey fabiomagliozzi,
If you built your page with the Advanced Layout Editor, you should keep using it to make changes.
But you can enable debug mode to reveal the shortcodes that make up the advanced layout editor. You just need to be careful editing the field and its contents because its directly saved in the database and if the data gets corrupted from a mistype or something like that it may not be recoverable.
Add the following to your functions.php to enable it://set advanced layout editor to debug add_action('avia_builder_mode', "builder_set_debug"); function builder_set_debug() { return "debug"; }
Best regards,
MikeJune 14, 2017 at 3:24 am in reply to: Fullwidth Slider Button Positioning (Responsive Help!!) #807722Hey erhabi,
Please include the url to the page in question so we can take a closer look.Best regards,
MikeHey adminaws123,
You can enable debug mode to reveal the shortcodes that make up the element in the advanced layout editor.
Add the following to your functions.php to enable it://set advanced layout editor to debug add_action('avia_builder_mode', "builder_set_debug"); function builder_set_debug() { return "debug"; }
Then you can copy the code that makes that button.
Please be careful editing the field and its contents because its directly saved in the database and if the data gets corrupted from a mistype or something like that it may not be recoverable.Best regards,
MikeHey gardenstateloans,
Please see: https://kriesi.at/support/topic/remove-blog-post-meta-info/#post-125037
Or you could try a plugin such as: https://wordpress.org/plugins/wp-meta-and-date-remover/Best regards,
MikeHey nicolechanphoto,
That is strange, we would need to have admin access to see what is going on with your Editor, but the good news is you could add your code in the Enfold Theme Options > Google Services > Google Analytics Tracking Code box, because this allows you to add code into your footer.
Or you could use a plugin suce as: https://wordpress.org/plugins/insert-headers-and-footers/ Or: https://wordpress.org/plugins/facebook-conversion-pixel/Best regards,
MikeJune 14, 2017 at 2:57 am in reply to: Use a Promo Box with POST method rather than a simple hyperlink? #807714Hi,
Glad you found a way, we will close this now. Thank you for using Enfold.Best regards,
MikeHey buddy1,
Please include the url to the page in question so we can create some css code for you :)Best regards,
MikeHey mcraig77,
Please see your other post, I added the drop shadow to both elements :)h1.av-rotator-container-inner, h4.av-special-heading-tag {text-shadow: 2px 2px #FFFF00 !important; }
Best regards,
MikeHey mcraig77,
Try this code in the General Styling > Quick CSS field:h1.av-rotator-container-inner, h4.av-special-heading-tag {text-shadow: 2px 2px #FFFF00 !important; }
The drop shadow color in this example in yellow, but you can change it to any color :)
Best regards,
MikeHey viaggiareverde,
There are two ways to improve this score, one is to Optimize your images by using progressive jpg and Optimizing them with a tool such as https://tinyjpg.com/
The second way is to ensure your server is enabling compression. Add this code to your .htaccess file:# compress text, images, html, javascript, css, xml: AddOutputFilterByType DEFLATE text/plain AddOutputFilterByType DEFLATE text/html AddOutputFilterByType DEFLATE text/xml AddOutputFilterByType DEFLATE text/css AddOutputFilterByType DEFLATE application/xml AddOutputFilterByType DEFLATE application/xhtml+xml AddOutputFilterByType DEFLATE application/rss+xml AddOutputFilterByType DEFLATE application/javascript AddOutputFilterByType DEFLATE application/x-javascript AddOutputFilterByType DEFLATE image/x-icon AddOutputFilterByType DEFLATE image/png AddOutputFilterByType DEFLATE image/gif AddOutputFilterByType DEFLATE image/jpg AddOutputFilterByType DEFLATE image/jpeg
Servers use gzip to compress, but you can’t change the ratio. Here is a link to test your site’s gzip: https://varvy.com/tools/gzip/
Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
If I understand correctly, your issue is now solved, shall we close this then?Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeJune 14, 2017 at 2:00 am in reply to: links that should be opening in a new browser tab are not #807698Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
Mike -
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