Page 1072 – Support | Kriesi.at – Premium WordPress Themes

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Posts
May 14, 2017 at 5:13 pm in reply to: Blog post alignment mobile phone #792994
Mike
Moderator
Hey HBJC,
This is because your paragraph text-align is justify.
You can change that in your post or if you only want the change for mobile try the in your quick CSS:
```
@media only screen and (max-width: 767px) { 
p {text-align: left !important; }}
```
Best regards,
Mike
May 14, 2017 at 5:03 pm in reply to: Product discription not showing, grouped items not appearing correctly, https #792989

Mike
Moderator

Hi,
Oh I see you don’t have https (SSL) that’s why you can’t use ‘force https’ :)

Best regards,
Mike

May 14, 2017 at 4:57 pm in reply to: Sale bubble blocks the product title #792983

Mike
Moderator

Hi,
Sorry I wish I could help, but we can’t load the site. I will ask the rest of the team to try.

Best regards,
Mike

May 14, 2017 at 4:54 pm in reply to: Search icon is invisible but works #792982

Mike
Moderator

Hi,
It’s not making any changes on my localhost, we’ll have to wait to see the site.
Let us know then :)

Best regards,
Mike

May 14, 2017 at 4:41 pm in reply to: Product discription not showing, grouped items not appearing correctly, https #792976

Mike
Moderator

Hey rondumais14,
What I’m seeing is that all products are the same one:

On your separate issue, the warning your getting is do to “mixed content” some https & http when you force http over https you’ll get the error. To correct make all resources on your account page https.
Are you using a plugin like Really Simple SSL?

Best regards,
Mike

May 14, 2017 at 4:26 pm in reply to: Contact Form works with CF7 but not with Enfold form #792975
Mike
Moderator
Hi,
I think I understood your video:
```
/* colors on scroll */
.header_color .header_bg {
background-color: rgba(34, 34, 34, 0.14)!important; 
}
.header_color .main_menu ul:first-child > li > a {
    color: #ffffff!important; 
}

/* colors before scroll */
.header_color{
background-color: rgba(34, 34, 34, 0.14)!important; 
}
#top #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text {
    color: #ffffff!important; 
}
```
Best regards,
Mike
May 14, 2017 at 3:47 pm in reply to: background mp4 video in LayerSlider slow on IE #792963

Mike
Moderator

Hi,
I would recommend that.

Best regards,
Mike

May 14, 2017 at 3:45 pm in reply to: Sale bubble blocks the product title #792961
Mike
Moderator
Hi,
It’s not loading for me, I’m in USA, I get this error 61 times on images & files:
```
Failed to load resource: net::ERR_NAME_NOT_RESOLVED
```
And this once:
```
Mixed Content: The page at 'https://...' was loaded over HTTPS, but requested an insecure favicon 'http://...favicon.png'. This content should also be served over HTTPS.
```
Are you Geo blocking IPs?

Best regards,
Mike
May 14, 2017 at 3:39 pm in reply to: Mobile array #792959

Mike
Moderator

Hey gueddich,
Unfortunately this would be very difficult as making the desktop view fit on a phone would require a lot more coding that we can provide here. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Mike

May 14, 2017 at 3:21 pm in reply to: Search icon is invisible but works #792953

Mike
Moderator

Hi,
For best support you should allow all IPs, as we all work from different IPs.

Best regards,
Mike

May 14, 2017 at 3:14 pm in reply to: Page Builder buttons are not working properly #792951

Mike
Moderator

Hi,
What are you using for localhost? I just wonder if this will change when you put it online, please let us know when we can see it. Other than that, at this time I can’t reproduce the issue. I use UwAmp on Win10.

Best regards,
Mike

May 14, 2017 at 3:05 pm in reply to: Remove lines and borders on boxed layout left menu/sidebar #792948
Mike
Moderator
Hi,
Try this code in the General Styling > Quick CSS field:
```
/*remove padding from bottom of logo */
.html_header_sidebar .logo {
position: relative;
padding: 40px 40px 0 40px!important;
}
/*remove padding from top & bottom for menu */
.html_header_sidebar #header .av-main-nav {
padding: 0!important;
}
/* make sidebar scroll */
.html_header_left #top #header {
overflow: auto!important;
}
```
Best regards,
Mike
May 14, 2017 at 2:36 pm in reply to: show submenu only on mobile #792939

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

May 14, 2017 at 2:34 pm in reply to: deutsch? #792938

Mike
Moderator

Hey peter,
Leider sind sie nicht, aber die meisten Webbrowser werden die Seite für Sie übersetzen.

Best regards,
Mike

May 14, 2017 at 12:48 am in reply to: Remove lines and borders on boxed layout left menu/sidebar #792842
Mike
Moderator
Hi,
Try this code in the General Styling > Quick CSS field:
```
.html_header_sidebar .logo {border-bottom-style: none!important; }
.html_header_sidebar #top #header .social_bookmarks {border-top-style: none!important; }
#top .av-logo-container .social_bookmarks li {border: none!important; }
.html_header_sidebar #top #header .social_bookmarks li a {border-left-style: none !important; }
#header_main {border-bottom-style: none!important; }
```
Best regards,
Mike
May 14, 2017 at 12:17 am in reply to: Blurry pictures Woocommerce #792839

Mike
Moderator

Hi,
Have you tried: kriesi.at/support/topic/woocommerce-3-0-03-0-1-and-the-images-issue/

Best regards,
Mike

May 14, 2017 at 12:16 am in reply to: URGENT – Tax not being applied on wholesale orders #792837

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

May 14, 2017 at 12:15 am in reply to: Layer Slider – how to remove thin botton border line? #792836

Mike
Moderator

Hi,
Glad Guenni007 was able to help, we will close this now. Thank you for using Enfold.

@Guenni007 Thanks again!

Best regards,
Mike

May 14, 2017 at 12:14 am in reply to: Medical Demo – Slider Text Problem on mobile #792834

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

May 14, 2017 at 12:13 am in reply to: How to add font-awesome to Enfold #792832

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

May 14, 2017 at 12:13 am in reply to: Enfold: Parse Error? #792830

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

May 14, 2017 at 12:12 am in reply to: Trying to Add JS Particles Background via Enfold theme #792829

Mike
Moderator

Hi,
Great post, thanks for sharing

Best regards,
Mike

May 14, 2017 at 12:11 am in reply to: Integration of MASTER SLIDER into ENFOLD #792827

Mike
Moderator

Hi,
Thank you for using Enfold, we will close this now.

Best regards,
Mike

May 14, 2017 at 12:10 am in reply to: Remove left and right side padding from main container #792825

Mike
Moderator

Hi,
Thank you for sharing your solution, we will close this now. Thank you for using Enfold.

Best regards,
Mike

May 14, 2017 at 12:06 am in reply to: Hamburger menu not visible on mobile #792824
Mike
Moderator
Hi,
The first line in your Quick CSS field is blocking it:
```
/* Logobox niet afbeelden, dus menu gaat omhoog */
.container.av-logo-container{ display: none !important; }
```
I left it alone for you to decide.

Best regards,
Mike
May 13, 2017 at 11:58 pm in reply to: Table column font-size #792823
Mike
Moderator
Hey ping-pong,
Try this code in the General Styling > Quick CSS field:
```
.post-entry-6869 table tr td:nth-child(1) {
   font-size: 20px !important;
}
```
Best regards,
Mike
May 13, 2017 at 11:44 pm in reply to: Cannot use most plugins. Page editor stops working…loading icon #792821

Mike
Moderator

Hi,
Normally there are no issues with plugins, but perhaps one of the two you have is causing an issue for all new ones and the whole site. Try disabling them. You could also tray a manual install: Access the folder ‘/wp-content/themes/’ from hosting control panel > file manager or via the FTP tool and rename the ‘enfold’ folder to ‘enfold-old’.

Download a fresh copy of enfold theme and extract the ‘enfold’ theme folder from the downloaded package and upload it to same location ‘/wp-content/themes/’ this should fix the issue.

Please refer to the link below for more info on updating the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

May 13, 2017 at 11:38 pm in reply to: Mobile Menu Icon Keeps Changing #792819

Mike
Moderator

Hey BJM25,
Are any other icons wrong, such as the icon choices in the icon element, or your social icons? Have you recently updated or added a plugin? I remember this happening when the entypo fonts were damaged in an upgrade, and another time the sites character coding was changed by a plugin.
Try a manual install to fix any damaged files:
Access the folder ‘/wp-content/themes/’ from hosting control panel > file manager or via the FTP tool and rename the ‘enfold’ folder to ‘enfold-old’.

Download a fresh copy of enfold theme and extract the ‘enfold’ theme folder from the downloaded package and upload it to same location ‘/wp-content/themes/’ this should fix the issue.

Please refer to the link below for more info on updating the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

If you still have issues please include a admin login in the private content area so we can take a closer look.
I recommend making a backup with: https://wordpress.org/plugins/duplicator/

Best regards,
Mike

May 13, 2017 at 11:16 pm in reply to: Cannot use most plugins. Page editor stops working…loading icon #792815

Mike
Moderator

Hey tackmar,
Looks like it might be the real estate plugin, try disabling it.

Best regards,
Mike

May 13, 2017 at 11:09 pm in reply to: Menu Mouse Hover Color on last Menu Item cuts off #792814

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike
Author

Posts

Viewing 30 posts - 32,131 through 32,160 (of 33,336 total)

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