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Viewing 30 posts - 32,071 through 32,100 (of 34,913 total)
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  • in reply to: text boxes will not update and save #847488

    Hey sussexmartlets,
    This sometimes happens when your hosting is using an old version of PHP or you have low memory, less that 256m. Both of which can easily be fixed with an email to your host. Yet sometimes it other things like a plugin conflict, if you let us take a look we could advise better.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: Column fade-in animation delay #847484

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Switching to mobile menu on higher resolutions – Not Working #847483

    Hey dmpitzer,
    There is now a option in Enfold Theme Options > Main Menu > Menu Items for mobile > Activate for Smartphones and Tablets
    2017-09-03_174224

    Best regards,
    Mike

    in reply to: Lato font form local folder #847481

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Fixed small header but main scrolls #847479

    Hi,
    Do you mean that when you scroll back down to the point where it was on the page, below the slider, it hooks on there again?
    It seems that it should do that, see the video in Private Content area of what I see, in Chrome on Win10.

    Best regards,
    Mike

    in reply to: Lato font form local folder #847477

    Hey Maciej,
    You will need to add the @font-face rules in the style.css of your child-theme. The function above won’t work with a self hosted font.
    Look in your zip for latofonts.css, it has all of the @font-face rules to add to your style.css such as this:

    * Webfont: Lato-Black */@font-face {
        font-family: 'LatoWebBlack';
        src: url('fonts/Lato-Black.eot'); /* IE9 Compat Modes */
        src: url('fonts/Lato-Black.eot?#iefix') format('embedded-opentype'), /* IE6-IE8 */
             url('fonts/Lato-Black.woff2') format('woff2'), /* Modern Browsers */
             url('fonts/Lato-Black.woff') format('woff'), /* Modern Browsers */
             url('fonts/Lato-Black.ttf') format('truetype');
        font-style: normal;
        font-weight: normal;
        text-rendering: optimizeLegibility;
    }

    You must use the absolute path to them.
    You could use a plugin such as: https://wordpress.org/plugins/use-any-font/ instead.

    Best regards,
    Mike

    in reply to: Fixed small header but main scrolls #847474

    Hi,
    That’s odd, it seems to work on my end, did you try clearing your cache please see screenshot in Private Content area

    Best regards,
    Mike

    in reply to: Menu #847471

    Hey grandeivo,
    This is not a feature at this time. But with the next update you will be able to set which menu items to show on each type of device. Not exactly it’s own menu, but it’s own items.
    Please feel free to request – or vote if already requested – such feature on Enfold feature request form.

    Best regards,
    Mike

    in reply to: Home page with whitespace below header #847469

    Hi,
    I took a look, but don’t see a large white space, can you add a screenshot so we can try to remove it?
    Try using https://postimg.org and pasting the link here.

    Best regards,
    Mike

    in reply to: CSS for color sections 'minimum height' #847466

    Hi,
    I’m not understanding the question, but I think your asking about /enfold/css/shortcodes.css
    Is there something you are trying to do that we can help with?

    Best regards,
    Mike

    in reply to: Fontello icon not showing in frontend after website migration #847464

    Hey Truemotionpictures,
    It seems you site is only showing sedoparking ads, please check.

    Best regards,
    Mike

    in reply to: Layer Slider not working #847462

    Hi,
    I was able to use the Avia Layout Builder, although very slow. I was also able to save in the layerslider. But, I see you are using PHP Version: 5.6.30, and Enfold v4.0.5
    You should update both, your host can update PHP, and you can update manually via FTP: https://vimeo.com/67209750
    Or: http://kriesi.at/archives/the-complete-guide-to-updating-enfold
    I recommend backing up with: https://wordpress.org/plugins/duplicator/ first & exporting your theme setting & LayerSlider.

    Best regards,
    Mike

    in reply to: Fixed small header but main scrolls #847457

    Hi,
    OK, this is for the dark gray sub-menu:

    #top .av-submenu-container, #menu-categories-home {max-height: 30px!important; }
    #top .av-subnav-menu > li {padding: 5px 0!important; }
    #top .av-subnav-menu a .avia-menu-fx {top: 32px !important; }

    I see the code is calling min-height, but I believe max-height would be better, that is why I used it here.
    Before I started this time, I saw your sub-menu is going behind the top bar again, unlike this morning when it snapped to the top bar. So I can’t tell if this code conflicts with that action, are you going to put it back?

    Best regards,
    Mike

    in reply to: Thank you Message after suscribing to the Newsletter #847452

    Hi,
    I tested but I don’t see any thank you message on your blog sidebar widget.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    Hi,
    You could try adding the video as layer in LayerSlider, some report that it works.

    Best regards,
    Mike

    in reply to: MEGAMENU SPACING AND ALIGNMENT #847446

    Hi,
    That’s OK, we will close this now. Thank you for using Enfold and have a great day!

    Best regards,
    Mike

    in reply to: Backslashes Stripped from Table #847444

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Ergänzen von Icons in IconBox #847442

    Hi,
    Since you want to change the icons in the IconBox with your own images, you should first update your theme to v4.1.2 which allows you to easily make those changes while editing the IconBox. Simply upload and choose the images you which to use.
    After you update your theme, please register here kriesi.at/support/register with your item purchase code .

    Then go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
    Example: https://kriesi.at/support/enfold

    Then scroll to the bottom of the page to open a new ticket.

    Best regards,
    Mike

    in reply to: Issues with mobile menu since 4.1.2 update #847439

    Hi,
    2) at this time the mobile menu doesn’t support classes, it will be fixed with the next update.
    3) same as above
    Also) I checked the two site above in Chrome on Win10, but I saw no difference. Are you using Chrome on Mac by chance?

    Best regards,
    Mike

    in reply to: Incompatibility with Woocommerce Dynamic Pricing plugin #847438

    Hey tankerhq,
    We would like to look into this, Please include the url to the page in question so we can take a closer look, can you add some screenshots so we will know what to look for?
    I assume you tried to disable other plugins, to check for conflicts?

    Best regards,
    Mike

    in reply to: 2/5 blog posts not showing on /blog page #847437

    Hey kjwaggz,
    The issue was that you only selected 3 to show, I changed it to 9 and they now all show.
    2017-09-03_141646

    Best regards,
    Mike

    in reply to: Home Page on Mobile Full Width Slider Covered by Menu #847436

    Hi,
    I have checked each of the links above and http://bodasyweddings.com could use this css:

    @media only screen and (max-width: 767px) {
    #top #wrap_all .av_header_transparency {
        background: transparent!important; 
        position: absolute!important;
    }}

    as you can see the slider is being covered by the header:
    2017-09-03_134723
    After the css you can see it is a full image:
    2017-09-03_134915
    But all of the other ones have the full image:
    2017-09-03_140631

    Best regards,
    Mike

    in reply to: Masonry Gallery Responsive Title and Caption #847431

    Hey CM Architects,
    Are you still having this issue, because I don’t see this on Android or Chrome dev tools.

    Best regards,
    Mike

    in reply to: MEGAMENU SPACING AND ALIGNMENT #847430

    Hey CM Architects,
    It seems that your layout is totally different now, are you still looking for help with this? Can you change your layout back?

    Best regards,
    Mike

    in reply to: Publish/Show posts with a future date #847427

    Hey med,
    Sorry those are not active Hooks or Filters in Enfold
    But here is the list or them:

    /*Hooks*/
    ava_main_header
    ava_main_header_sidebar
    ava_after_main_title
    ava_after_main_container
    ava_before_bottom_main_menu
    ava_inside_main_menu
    ava_before_bottom_main_menu
    ava_after_main_menu
    ava_after_main_container
    ava_after_content
    ava_before_content
    ava_add_custom_default_sidebars
    ava_frontend_search_form
    ava_search_after_get_header
    ava_before_footer
    ava_mailchimp_contact_form_elements
    
    /*Filters*/
    avf_blog_style
    avf_author_name
    avf_update_theme_tab
    avf_modify_thumb_size
    avf_default_icons
    avf_dynamic_stylesheet_filename
    avf_menu_items
    avf_fallback_menu_items
    avf_ajax_search_query
    avf_ajax_search_function
    avf_ajax_search_messages
    avf_ajax_search_label_names
    avf_ajax_search_excerpt
    avf_ajax_search_no_excerpt
    avf_social_widget
    avf_title_args
    avf_header_setting_filter
    avf_header_classes
    avf_sidebar_menu_filter
    avf_builder_elements
    avf_mega_menu_post_meta_fields
    avf_allow_drag_drop
    avf_frontend_search_form_param
    avf_sidebar_position
    avf_custom_sidebar
    avf_show_default_sidebars
    avf_show_default_sidebar_pages
    avf_show_default_sidebar_categories
    avf_show_default_sidebar_archiv
    avf_template_builder_content
    avf_wp_link_pages_args
    avf_tag_label_names
    avf_related_post_loop
    avf_avia_menu_conditions
    avf_execute_avia_meta_header
    avf_markup_helper_args
    avf_markup_helper_attributes
    avf_markup_helper_output
    avf_logo
    avf_author_email
    avf_author_description
    avf_loop_author_content
    avf_exclude_taxonomies
    avf_loop_index_blog_meta
    avf_google_content_font
    avf_social_icons_options
    avf_google_heading_font
    avf_skin_options
    avf_portfolio_cpt_args
    avf_safe_string_trans
    avf_ajax_form_class
    avf_form_el_name_length
    avf_contact_form_submit_button_attr
    avf_form_el_filter
    avf_datepicker_dateformat
    avf_form_send
    avf_form_sendto
    avf_form_from
    avf_form_subject
    avf_form_mail_field_values
    avf_form_use_wpmail
    avf_form_mail_header
    avf_form_copy
    avf_form_message
    avf_form_custom_autoresponder
    avf_form_autorespondermessage
    avf_form_autoresponder_from
    avf_load_google_map_api
    avf_file_upload_capability
    avf_file_upload_extra
    avf_google_fontlist
    avf_option_page_init
    avf_option_page_data_init
    

    Best regards,
    Mike

    in reply to: Random Order for Product Grid? #847419

    Hi,

    @zwachm
    thanks for sharing your solution.

    Best regards,
    Mike

    in reply to: Layer Slider error message #847414

    Hi,
    There is no date set yet, but there is a lot of action on it, so it seems like it will be soon.

    Best regards,
    Mike

    in reply to: Header Error for Enfold Theme #847413

    Hi,
    Now that your child theme is active, any custom code that you would put in the functions.php file can be placed in your child theme’s functions.php and it will not overwrite when you update. You’ll see it when you go to Appearance > Editor > functions.php, your child theme will be selected in the “Select theme to edit” drop down. When you have css to add to your site, you can add it in Appearance > Editor > Stylesheet (style.css) or in the General Styling > Quick CSS field, which can be Exported in the Theme Settings File. But most people use the style.css for convenience.
    If you had changes that you put in the Advanced Layout Editor, or code block elements, you would continue to do the same in your child theme.

    Best regards,
    Mike

    Hi,
    Sorry for the late reply, we have found an issue with shortcodes inside a code section breaking the themes shortcode parsing (element counter gets stuck) causing the Equal Height Problem. This might also be a problem when user loads elements that contain shortcodes like in posts or pages.

    So I came to your ticket looking to remove the shortcode inside the code section at the end of your about page, but it didn’t solve it, so I activated the debug mode on your site and copied your about page to a new test page and tried removing all of your other elements one by one, without success. Then I copied your page to my localhost to test on a clean install and the Equal Height worked there. Please see screenshot in Private Content area.
    Since my localhost has no plugins or other shortcodes, or functions.php mods, and your page works there I believe that disabling your plugins/shortcodes or CSS/functions.php mods will resolve your issue. Please let us know what you find.

    Best regards,
    Mike

    in reply to: Zen Menu Logic not working with New Enfold Mobile Menu #847402

    Hi,
    Glad to hear, we will close this now. If you are still have trouble, please open a new support ticket. This one is getting out of hand :)
    Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 32,071 through 32,100 (of 34,913 total)