Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

Hi,
I can see the drop shadow working now, please see in Private Content area :)

Best regards,
Mike

Hey pathaug,
This is happening because your site has the image listed as two different urls, one is good, the other is a 404 file missing error.
Please see the Private Content area and notice the sum-domain “staging” in missing from the 404 error image.

Best regards,
Mike

Hey Rio1,
Yes you can :)

Best regards,
Mike

Hey stanbrid,
Please go to Enfold->Header->Mobile Menu and select to show the mobile menu for tablets as well.
Or you can use the following CSSin the General Styling > Quick CSS field:

@media only screen and (max-width: 1024px) {
nav.main_menu {display:none !important;}
#advanced_menu_toggle, #advanced_menu_hide {display:block !important;}
}

Adjust the value 1024 to the pixel value of your liking.

Best regards,
Mike

Hi,
Try this code in the General Styling > Quick CSS field:

.sub-menu { left: auto !important; right: 0px !important; }
.sub-menu .sub-menu { right: -150px !important; }

Please clear your cache: [http://www.refreshyourcache.com/en/home/] :)

Best regards,
Mike

Hi,
I understand, lets try to recreate the error, Could you create a test sub-domain, install WP, and try to install Enfold.
When it don’t work, please link to the enfold zip you are trying to install (Dropbox or Drive, etc) so we can try and test the error.
Can you also tell us who is your host and any other info, all in Private Content area.
I know this is a lot of effort and time for you, but being able to see and debug the error will help us solve it :)

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

Hey jelle,
I’ve not seen this before. I tested with the Google mobile tester and it passed: https://search.google.com/test/mobile-friendly?id=7JTEIcn7RqrPB9UG6eBXuQ
Try clicking the “submit to Google” link on that page & also the ask questions link. As this is a Google issue, they would be the best resource for a solution.
Please let us know what you learn :)

Best regards,
Mike

Hey intrige,
I just realized that my IE11 was replaced with Edge, so the good news is it looks good in Edge. :)
Perhaps the plugin author has a fix to make their plugin behave in IE11, have you put in a request there?
Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

Hey Ric,
Perhaps this was it? https://kriesi.at/support/topic/fullscreen-slider-other-scroll-down-arrow/#post-417877

Best regards,
Mike

Hey fabiomagliozzi,
If you built your page with the Advanced Layout Editor, you should keep using it to make changes.
But you can enable debug mode to reveal the shortcodes that make up the advanced layout editor. You just need to be careful editing the field and its contents because its directly saved in the database and if the data gets corrupted from a mistype or something like that it may not be recoverable.
Add the following to your functions.php to enable it:

//set advanced layout editor to debug
add_action('avia_builder_mode', "builder_set_debug");
function builder_set_debug()
{
	return "debug";
}

Best regards,
Mike

Hey adminaws123,
You can enable debug mode to reveal the shortcodes that make up the element in the advanced layout editor.
Add the following to your functions.php to enable it:

//set advanced layout editor to debug
add_action('avia_builder_mode', "builder_set_debug");
function builder_set_debug()
{
	return "debug";
}

Then you can copy the code that makes that button.
Please be careful editing the field and its contents because its directly saved in the database and if the data gets corrupted from a mistype or something like that it may not be recoverable.

Best regards,
Mike

Hey nicolechanphoto,
That is strange, we would need to have admin access to see what is going on with your Editor, but the good news is you could add your code in the Enfold Theme Options > Google Services > Google Analytics Tracking Code box, because this allows you to add code into your footer.
Or you could use a plugin suce as: https://wordpress.org/plugins/insert-headers-and-footers/ Or: https://wordpress.org/plugins/facebook-conversion-pixel/

Best regards,
Mike