Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

Hi,
Please include FTP login

Best regards,
Mike

Hey victoria,
Go to Enfold Theme Options > Sidebar Settings > Sidebar on Archive Pages > and choose No Sidebar

Best regards,
Mike

Hi,
I was able to edit two pages that were in draft, and publish one page, then change the status back to draft, with no issues.
What browser are you using?
As a side note, I see your “PHP ZipArchive Extension” is disabled, you will need that going forward, please contact your host to enable it.

Best regards,
Mike

Hi,
The theme update will not touch your child theme, it’s good to hear you are using one.
The main menu changes removed classes from menu items, and changed the mobile menu child items, if you used custom css to control these we will help you with new css. It looks like you didn’t though.
I can read your version.txt, it seems fine. But you can skip that part.

Best regards,
Mike

Hey StaceyStaaterman,
Try this code in the General Styling > Quick CSS field:

@media only screen and (max-width: 767px) { .avia-builder-el-3,.avia-builder-el-10, .avia-builder-el-5,.avia-builder-el-12 {background-image: none !important; margin-bottom: 0px !important; }}

Best regards,
Mike

Hey nahmialm,
I was unable to login, please check.

1) Please try deactivating any running plugins to see if that fixes the issue. If it does then reactivate one by one until you isolate the one causing the problem.
2) Are you using an updated php version? Make sure you are using php ver 7.1+
3) You can also try increasing memory limit. If you need to know how please view this link: http://www.tipsandtricks-hq.com/forum/topic/how-to-increase-wordpress-memory-and-php-memory-limit

Best regards,
Mike

Hi,
Oh I see, over 3 gigs. That’s ok just copy manually,
Using cPanel > File Manger > highlight the files and folders for your site, then use the “compress” option to make a zip and download.
Then using cPanel > phpMyAdmin > export your database
In UwAmp > phpMyAdmin > import your database
Extract your files to UwAmp > www
Change the database user and password in your wp-config.php to match your UwAmp database settings.
Then use a search and replace plugin to fix your urls in the database.
Here’s more info: http://www.inmotionhosting.com/support/website/wordpress/duplicate-wordpress-site-for-testing

Best regards,
Mike

Hi,
What kind of message are you getting at what stage, I use this setup very often with the free version.
You can manual update with FTP as I pointed above, but some people had issues with the new menu changes.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

Hey Leo,
Please include the url to the page in question so we can take a closer look.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

Hey riwas222,
Try to update manually via FTP: https://vimeo.com/67209750
Or: http://kriesi.at/archives/the-complete-guide-to-updating-enfold
I recommend backing up with: https://wordpress.org/plugins/duplicator/
Please note that there are a lot of changes from v4.0.2 to v4.1.2, I recommend creating a clone of your site with: https://wordpress.org/plugins/duplicator/ and testing on a localhost before updating your live site.
Let us know if you would like some advice on doing that.

Best regards,
Mike

Hi,
Perhaps this will help: https://kriesi.at/support/topic/redirect-archives-to-specific-pages/#post-250401

Best regards,
Mike

Hi,
That page uses a color section with some element on top, and the contact form element with only one field, here is a screenshot of the backend:

Here is the debug code so you can copy it into your site (Enable Avia Layout Builder Debug )

[av_section min_height='100' min_height_px='500px' padding='default' shadow='no-shadow' bottom_border='no-border-styling' scroll_down='aviaTBscroll_down' id='sign-up' color='main_color' custom_bg='' src='https://test.kriesi.at/product-signup/wp-content/uploads/sites/8/2015/10/park-place.png' attachment='133' attachment_size='full' attach='parallax' position='center center' repeat='stretch' video='' video_ratio='16:9' overlay_opacity='0.7' overlay_color='#6a9fd5' overlay_pattern='' overlay_custom_pattern='']
[av_three_fifth first min_height='av-equal-height-column' vertical_alignment='av-align-bottom' space='no_margin' margin='0px' margin_sync='true' padding='0px' padding_sync='true' border='' border_color='' radius='0px' radius_sync='true' background_color='' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' animation='left-to-right']

[av_image src='https://test.kriesi.at/product-signup/wp-content/uploads/sites/8/2015/10/snacks1_blur.png' attachment='164' attachment_size='full' align='center' styling='no-styling' hover='' link='' target='' caption='' font_size='' appearance='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation'][/av_image]

[/av_three_fifth][av_two_fifth min_height='av-equal-height-column' vertical_alignment='av-align-bottom' space='' margin='0px' margin_sync='true' padding='20px' padding_sync='true' border='' border_color='' radius='3px' radius_sync='true' background_color='rgba(0,0,0,0.4)' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' animation='right-to-left']

[av_image src='https://test.kriesi.at/product-signup/wp-content/uploads/sites/8/2015/10/logo_landing-page1.png' attachment='31' attachment_size='full' align='center' styling='no-styling' hover='' link='' target='' caption='' font_size='' appearance='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='top-to-bottom'][/av_image]

[av_heading tag='h2' padding='0' heading='By far the easiest and best way to <strong>launch a product or service</strong>' color='custom-color-heading' style='blockquote modern-quote modern-centered' custom_font='#ffffff' size='28' subheading_active='' subheading_size='15' custom_class=''][/av_heading]

[av_hr class='custom' height='50' shadow='no-shadow' position='center' custom_border='av-border-fat' custom_width='50px' custom_border_color='' custom_margin_top='30px' custom_margin_bottom='30px' icon_select='no' custom_icon_color='' icon='ue808' font='entypo-fontello']

[av_contact email='' title='' button='Sign up' on_send='' sent='Thanks for registering! Your Beta invitation will be sent to the email address you provided.' link='manually,http://' subject='' autorespond='' captcha='' hide_labels='aviaTBhide_labels' form_align='' color='av-custom-form-color av-light-form']
[av_contact_field label='E-Mail' type='text' options='' check='is_email' width='element_two_third' multi_select=''][/av_contact_field]
[/av_contact]

[/av_two_fifth]
[/av_section]

Best regards,
Mike