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Hi,
Which steps did you try?
Did you rename your plugins folder, to plugins2 via FTP?
I see there is access to the backoffice login page, but you get the error after logging in?Best regards,
MikeHi,
For the footer and socket:.footer_color,.socket_color {background-color: background: #1e5799; background: -moz-linear-gradient(left, #1e5799 0%, #0fa7d9 40%, #0fa7d9 40%, #2989d8 50%, #7db9e8 100%)!important; background: -webkit-linear-gradient(left, #1e5799 0%,#0fa7d9 40%,#0fa7d9 40%,#2989d8 50%,#7db9e8 100%)!important; background: linear-gradient(to right, #1e5799 0%,#0fa7d9 40%,#0fa7d9 40%,#2989d8 50%,#7db9e8 100%); filter: progid:DXImageTransform.Microsoft.gradient( startColorstr=’#1e5799′, endColorstr=’#7db9e8′,GradientType=1 )!important; }
For the big button on your homepage:
.main_color .avia-color-theme-color {background-color: background: #1e5799; background: -moz-linear-gradient(left, #1e5799 0%, #0fa7d9 40%, #0fa7d9 40%, #2989d8 50%, #7db9e8 100%)!important; background: -webkit-linear-gradient(left, #1e5799 0%,#0fa7d9 40%,#0fa7d9 40%,#2989d8 50%,#7db9e8 100%)!important; background: linear-gradient(to right, #1e5799 0%,#0fa7d9 40%,#0fa7d9 40%,#2989d8 50%,#7db9e8 100%); filter: progid:DXImageTransform.Microsoft.gradient( startColorstr=’#1e5799′, endColorstr=’#7db9e8′,GradientType=1 )!important; }
Best regards,
MikeHey Xinspirit,
Here are two posts that may help:
https://kriesi.at/support/topic/how-sidebar-on-product-category-pages-with-woocommerce/#post-496431Let us know if this was what you were looking for.
Best regards,
MikeHey kilimats,
Are you trying to replace the tab icons with images? How are you adding the images, I only see the option to add icons from the entypo-fontello icons.
If you mean in the content area of the tab, I added a 60×60 image that kept it’s actual size.
Please include the url to the page in question so we can take a closer look.Best regards,
MikeHey Felix-A,
Please check that there is a menu assigned to the header menu, it looks that you had a menu already built before downloading the demo.Best regards,
MikeHey Georgi Zahariev,
Each time did you follow the “request a new link below”?
Just to be sure, you followed these steps?For technical support please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfoldScroll to the bottom of the page to open a new ticket.
Best regards,
MikeHi,
I added the code above and it seems to be working, please see screenshots in Private Content area.
Please clear your cache and check.Best regards,
MikeAugust 27, 2017 at 10:06 pm in reply to: Movie in Color Section – Mobile Website – not running #844572Hi,
Try a Color Section up top with the video, with the Screen Options > Element Visibility set to “Hide on very small screens”
Then another Color Section below with the image, with the Screen Options > Element Visibility set to only show on small screens, ie. check all others.
This will give you a fallback image without the play button.Best regards,
MikeHi,
Yes I understand, might I suggest creating real links for the phone numbers like this:<a href="tel://1-555-555-5555">+1 (555) 555-5555</a>
this will be Cross-platform compatible for Android + iPhone + Windows, the way your phone numbers are now they are not clickable for Android + Windows.
Creating real links will allow you to control the colors with CSS, where as now you can’t, (well you can make the text red, but it won’t be a link)
If your are concerned with the auto linking, you can easily disable automatic phone number linking with the following meta tag:<meta name="format-detection" content="telephone=no" />
Source: Phone Number Links
Hope this helps :)Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
You can download the medical icons here Just press the “download pack” button and you will receive a zip file that you can upload as if it were a fontello zip file.You can also make a FAQ with the Accordion element, see the demo of it in the Enfold 2017 demo
Best regards,
MikeHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
MikeHey Gemcrm,
This solution helped others: https://kriesi.at/support/topic/mobile-menu-keep-closing/#post-767015
Otherwise, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days ( do be sure that we have enough time to debug ).
- Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin! If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.
Best regards,
MikeHi,
I see a flash and jump when sorting in Edge, is that what you mean?
Try adding this to the end of js/avia.jsjQuery(window).on('load', function(){ jQuery(window).resize(); });
Source: https://kriesi.at/support/topic/fullwidth-masonry-gallery-image-loading-issue/
Best regards,
MikeHey thecszone,
Color Sections are full width, try using two 1/2 columns and add background color to it.Best regards,
MikeAugust 27, 2017 at 1:51 pm in reply to: How to add the featured image of a post to the ALB post ?? #844513Hi,
When using ALB you won’t be able to set a featured image the default way. Instead you would need to add it manually with ALB.
Thank you for sharing your solution, we will close this now. Thank you for using Enfold.Best regards,
MikeAugust 27, 2017 at 1:47 pm in reply to: Movie in Color Section – Mobile Website – not running #844512Hey Corina,
Background videos do not auto play on mobile, this is a device restriction, try using a fallback image.Best regards,
MikeHey Corina,
Is it the phone numbers in the contact section? They are not clickable for me Windows/Chrome
If you are relying on iOS to create links automatically read this info:
https://code.tutsplus.com/tutorials/mobile-web-quick-tip-phone-number-links–mobile-7667Best regards,
MikeAugust 27, 2017 at 1:20 pm in reply to: How to echo result of php script where its needed and in multiple places #844508Hey MAR,
Without seeing the code, or exactly were you want it, it’s kind of hard to say. Try testing line by line, if inside a php function use echo.
Another option would be to create a shortcode for your output in functions.php, then try using the front end to place your shortcode.
Or you could try moving up into place with css with top: -10pxBest regards,
Mike-
This reply was modified 7 years, 5 months ago by
Mike.
August 27, 2017 at 1:10 pm in reply to: How to remove left and right padding on Masonry Gallery – Enfold theme #844506Hi,
From what I could see, below 1440px the elements were center, above there was extra space on the right due to the padding we removed from between the elements. So I wrote this for above 1439px@media only screen and (min-width: 1439px) { #top #main .avia-section .template-page {padding-left: 40px!important; }}
Best regards,
MikeHey JosepLluis,
This could be due to trailing spaces in a php file, if you had edit one, but assuming that you had not then the solutions in the past were:
1: A delay with the host deleting the Server Cache on the server after the theme update.
2: Host had changed/upgraded PHP versions and was re-directing to a new PHP handler in the .htaccess file
3: A bad plugin.
Fixes:
1: Try re-upload your theme and then rename your plugins folder, to plugins2 via FTP: https://vimeo.com/67209750 Or: http://kriesi.at/archives/the-complete-guide-to-updating-enfold.
2: Contact Host to clear server cache and check php.
3: Try adding this code at the end of theme / child theme functions.php via FTP:add_theme_support('avia_no_session_support');
This is to get your site online to try to find the issue.
Best regards,
MikeHi,
If you would like your photoshop files converted to Enfold, you should contact our customization team here: http://kriesi.at/contact/customizationBest regards,
MikeHey Fred,
Try this code in the General Styling > Quick CSS field:.html_header_top .av_bottom_nav_header #header_main_alternate .main_menu ul:first-child > li > a {line-height: 21px!important; }
Best regards,
MikeAugust 27, 2017 at 12:59 am in reply to: How to remove left and right padding on Masonry Gallery – Enfold theme #844471Hi,
Oh that was me, I wrote it for just that page out of habit, just remove the page IDs “page-id-4510” and it should work for all the pagesBest regards,
MikeHi,
No it doesn’t use bootstrap. It is a very powerful multi-purpose theme that can bring your site to life.
See the many demos here but there really is no limit.Best regards,
MikeHi,
We are currently working though the list, Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Perhaps you should try creating two links, for each language, and add it to the footer, then it will show on every page.
Try editing footer.php, on line 137 add your links like this:<dev class="container policy"><a href="https://www.iubenda.com/privacy-policy/8139460?iframe=true" title="Privacy Policy">Privacy Policy</a> <a href="https://www.iubenda.com/privacy-policy/8139460?iframe=true" title="Privacy Policy">Politica Sulla Riservatezza</a></dev>
Then add this code in the General Styling > Quick CSS field:.container.policy {padding-left: 35%;}
Best regards,
MikeAugust 26, 2017 at 11:50 pm in reply to: Custom BG Image for Main Content Overrides Color Section Color #844462 -
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