Forum Replies Created
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September 4, 2017 at 3:40 pm in reply to: Unable to fix active links in the home page main menu. #847785September 4, 2017 at 3:39 pm in reply to: Unable to fix active links in the home page main menu. #847784
Hi,
Glad to hear, we will close this now. Thank you for using Enfold.Best regards,
MikeSeptember 4, 2017 at 3:38 pm in reply to: 6 columns in a color section : 3 methods, no result fo me -( #847782Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
I think I was looking at the wrong thing, you mean the blue, red, & green text blocks right?
and there screen location on different browsers?
I believe it the view (zoom, page size) of each browser, the slider is set to be a pixel height of the screen size, and the text boxes are set to overlap the slider by a percentage.
Each browser has a default view size, Safari is small and Firefox is large, then users often change their views or their OS settings.
When I look at your site and I decrease the size in Firefox to 80% it matches Chrome and Edge, yet in my Safari I need to increase the view.
I hope this helps.Best regards,
MikeHi,
I added a code block element with this code:<a href="#next-section" title="" class="scroll-down-link" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></a>
But it the link over shot the next section and went to the next color section.
So I added a color section with no borders or height and checked show arrow:
I couldn’t make it smaller, so I moved the next section up and made the border of the section transparent with this css:#after_section_1.main_color {border-color: transparent; top: -100px;}
Best regards,
MikeHi,
Your site seems to be in maintenance mode now, can you add a screenshot of the issue and let us know when it’s back up, so a colleague can look, I only have Safari on Win10, which often works different than Safari on Apple.Best regards,
MikeHi,
Glad to hear, we will close this now. Thank you for using Enfold.Best regards,
MikeHey iedigitaldesign,
Try this code in the General Styling > Quick CSS field:#custom_html-2 {background-color: #6828a3; } #custom_html-2 h2 {color: #fff!important; }
This was for the free shipping banner, right?
Best regards,
MikeHi,
@Soerenm looks like we’ll need to take a closer look, please start a new ticket with a admin login in the private content area.Best regards,
MikeHey sussexmartlets,
This sometimes happens when your hosting is using an old version of PHP or you have low memory, less that 256m. Both of which can easily be fixed with an email to your host. Yet sometimes it other things like a plugin conflict, if you let us take a look we could advise better.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeSeptember 3, 2017 at 11:45 pm in reply to: Switching to mobile menu on higher resolutions – Not Working #847483Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Do you mean that when you scroll back down to the point where it was on the page, below the slider, it hooks on there again?
It seems that it should do that, see the video in Private Content area of what I see, in Chrome on Win10.Best regards,
MikeHey Maciej,
You will need to add the @font-face rules in the style.css of your child-theme. The function above won’t work with a self hosted font.
Look in your zip for latofonts.css, it has all of the @font-face rules to add to your style.css such as this:* Webfont: Lato-Black */@font-face { font-family: 'LatoWebBlack'; src: url('fonts/Lato-Black.eot'); /* IE9 Compat Modes */ src: url('fonts/Lato-Black.eot?#iefix') format('embedded-opentype'), /* IE6-IE8 */ url('fonts/Lato-Black.woff2') format('woff2'), /* Modern Browsers */ url('fonts/Lato-Black.woff') format('woff'), /* Modern Browsers */ url('fonts/Lato-Black.ttf') format('truetype'); font-style: normal; font-weight: normal; text-rendering: optimizeLegibility; }
You must use the absolute path to them.
You could use a plugin such as: https://wordpress.org/plugins/use-any-font/ instead.Best regards,
MikeHi,
That’s odd, it seems to work on my end, did you try clearing your cache please see screenshot in Private Content areaBest regards,
MikeHey grandeivo,
This is not a feature at this time. But with the next update you will be able to set which menu items to show on each type of device. Not exactly it’s own menu, but it’s own items.
Please feel free to request – or vote if already requested – such feature on Enfold feature request form.Best regards,
MikeHi,
I took a look, but don’t see a large white space, can you add a screenshot so we can try to remove it?
Try using https://postimg.org and pasting the link here.Best regards,
MikeHi,
I’m not understanding the question, but I think your asking about /enfold/css/shortcodes.css
Is there something you are trying to do that we can help with?Best regards,
MikeSeptember 3, 2017 at 10:29 pm in reply to: Fontello icon not showing in frontend after website migration #847464Hey Truemotionpictures,
It seems you site is only showing sedoparking ads, please check.Best regards,
MikeHi,
I was able to use the Avia Layout Builder, although very slow. I was also able to save in the layerslider. But, I see you are using PHP Version: 5.6.30, and Enfold v4.0.5
You should update both, your host can update PHP, and you can update manually via FTP: https://vimeo.com/67209750
Or: http://kriesi.at/archives/the-complete-guide-to-updating-enfold
I recommend backing up with: https://wordpress.org/plugins/duplicator/ first & exporting your theme setting & LayerSlider.Best regards,
MikeHi,
OK, this is for the dark gray sub-menu:#top .av-submenu-container, #menu-categories-home {max-height: 30px!important; } #top .av-subnav-menu > li {padding: 5px 0!important; } #top .av-subnav-menu a .avia-menu-fx {top: 32px !important; }
I see the code is calling min-height, but I believe max-height would be better, that is why I used it here.
Before I started this time, I saw your sub-menu is going behind the top bar again, unlike this morning when it snapped to the top bar. So I can’t tell if this code conflicts with that action, are you going to put it back?Best regards,
MikeSeptember 3, 2017 at 9:34 pm in reply to: Thank you Message after suscribing to the Newsletter #847452Hi,
I tested but I don’t see any thank you message on your blog sidebar widget.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
MikeSeptember 3, 2017 at 9:07 pm in reply to: Slide-Show full with: Youtube video not showing on mobile devices #847449Hi,
You could try adding the video as layer in LayerSlider, some report that it works.Best regards,
MikeHi,
That’s OK, we will close this now. Thank you for using Enfold and have a great day!Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Since you want to change the icons in the IconBox with your own images, you should first update your theme to v4.1.2 which allows you to easily make those changes while editing the IconBox. Simply upload and choose the images you which to use.
After you update your theme, please register here kriesi.at/support/register with your item purchase code .Then go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfoldThen scroll to the bottom of the page to open a new ticket.
Best regards,
MikeHi,
2) at this time the mobile menu doesn’t support classes, it will be fixed with the next update.
3) same as above
Also) I checked the two site above in Chrome on Win10, but I saw no difference. Are you using Chrome on Mac by chance?Best regards,
MikeSeptember 3, 2017 at 8:34 pm in reply to: Incompatibility with Woocommerce Dynamic Pricing plugin #847438 -
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