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January 11, 2018 at 3:37 am in reply to: HTML 5 error #895947

Mike
Moderator

Hi,
I believe to understand that you wish to change the blue area in your screenshot, if true the setting I pointed to is what changes that color. Please advise.

Best regards,
Mike

January 11, 2018 at 3:31 am in reply to: Center Logo In Stretched Layout Not Centered in IE #895945

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

January 11, 2018 at 3:29 am in reply to: Masonry portfolio font size #895944
Mike
Moderator
Hi,
Please replace with:
```
@media only screen and (min-width: 481px) and (max-width: 1130px) {
.av-masonry-entry .av-masonry-entry-title {
    font-size: 10px!important;
}
.av-masonry-entry .av-inner-masonry-content {
    padding: 10px!important; 
}
}
```
Best regards,
Mike
January 11, 2018 at 3:13 am in reply to: Sidebar with page background #895943
Mike
Moderator
Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Mike
January 11, 2018 at 3:03 am in reply to: Demo import probelm font-manager.class.php on line 488 #895939
Mike
Moderator
Hi,
Sorry, I see ftp address and password in the Private Content area, but what is the user?
The WordPress login works fine. I almost tried to re-import the demo, because if the images are now there the demo import would link them as if the import had done the download, yet unless you use the plugin WordPress Reset first the posts & pages may double up. I’m not sure so I didn’t.

Best regards,
Mike
- This reply was modified 7 years, 5 months ago by Mike.
January 10, 2018 at 3:03 pm in reply to: HTML 5 error #895688

Mike
Moderator

Hi,
I checked the code you put in the General Styling > Quick CSS field and the > had been replaced by a >
Please clear your browser cache and check.
For the title bar please go to Enfold Theme Options > General Styling > Logo Area background color

Best regards,
Mike

January 10, 2018 at 2:54 pm in reply to: remove circle images in product list #895685

Mike
Moderator

Hi,
It seems to be working now, perhaps try to clear your browser cache.

Best regards,
Mike

January 10, 2018 at 2:50 pm in reply to: White Corners in Subscription Box. #895682

Mike
Moderator

Hey CampFigtree,
Typically you can’t change the page loaded in the iframe due to cross-domain resource restrictions.
If you had control you could change the div.el-content-wrapper border-radius to 0
Yet here are some reported workarounds you could try: https://stackoverflow.com/questions/217776/how-to-apply-css-to-iframe

Best regards,
Mike

January 10, 2018 at 2:04 pm in reply to: HTML 5 error #895669

Mike
Moderator

Hi,
Thank you for that, Can you please include a admin login in the private content area to the /beta-sites/amar/
The login in your first post is for a different domain and site.

Best regards,
Mike

January 10, 2018 at 1:11 pm in reply to: Show logo on all pages except homepage #895647

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

January 10, 2018 at 1:10 pm in reply to: Line Below the menu bar #895645

Mike
Moderator

Hi,
Very good then, we will close this now. Thank you for using Enfold.

Best regards,
Mike

January 10, 2018 at 1:09 pm in reply to: Problems with Layer Slider Plugin #895644

Mike
Moderator

Hi,
That is good news, Thanks for sharing your solution.

Best regards,
Mike

January 10, 2018 at 1:07 pm in reply to: Can't change or add new fields to contact form (shortcode) #895640

Mike
Moderator

Hi,
I was able to login and see your event with the shortcode added to the text body, but I’m not sure what you mean by a popup. The event seems editable, and I received no popups. Can you include a screenshot of the error you are receiving and explain what you can not edit?

Best regards,
Mike

January 10, 2018 at 12:57 pm in reply to: HTML 5 error #895639
Mike
Moderator
Hi,
You seem to have a strange cache that is not clearing,
```
wp-content/uploads/dynamic_avia/A.enfold.css,qver=5a55d53d9ff2b.pagespeed.cf.iOFXHgdmTx.css
```
It looks like you are using Pagespeed, please turn off: PageSpeed Configuration

Best regards,
Mike
January 10, 2018 at 12:16 pm in reply to: remove circle images in product list #895627
Mike
Moderator
Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Mike
January 10, 2018 at 12:14 pm in reply to: Advanced layer slider button not responding with text size #895626

Mike
Moderator

Hey promisecenterchurch,
Typically with the layerslider, when the slide layers don’t respond well to the mobile size, others have created a new slide for mobile and set them to show depending on screen size. Yet you have many slides and the only issue is with the buttons.
I suggest making copies of the buttons, using “duplicate this layer” option in the layerslider and make those buttons twice the size and setting them to only show on mobile, while the first buttons show on desktops & tablets.
Here are some screenshots of this:

I believe this will be an easy fix for you, after I figured it out it was a snap to do.
You could also create a test page with test copies of your sliders, to try if your unsure.

Best regards,
Mike

January 10, 2018 at 10:51 am in reply to: Show logo on all pages except homepage #895589
Mike
Moderator
Hey anuk82,
Try this code in the General Styling > Quick CSS field:
```
#top.home .logo img {display:none!important;}
```
Best regards,
Mike
January 10, 2018 at 10:43 am in reply to: HTML 5 error #895579
Mike
Moderator
Hi,
Try this code in the General Styling > Quick CSS field:
```
#top .header_color .main_menu .menu .avia_mega_div ul .current-menu-item>a {
    background-color: #ffe88a !important; 
}
```
Best regards,
Mike
January 10, 2018 at 10:34 am in reply to: titles overlapping on mobile devices #895572

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

January 10, 2018 at 10:33 am in reply to: remove circle images in product list #895570
Mike
Moderator
Hey schnippel,
Please try:
```
img.av-catalogue-image {
    border-radius: 0px!important; 
}
```
Best regards,
Mike
January 10, 2018 at 10:15 am in reply to: Advanced layout builder doesn't work anymore with woocommerce #895568

Mike
Moderator

Hi,
Thanks for sharing your solution, shall we close this then?

Best regards,
Mike

January 10, 2018 at 5:41 am in reply to: New Admin #895509

Mike
Moderator

Hi,
More than happy to help, please let us know if updating helps.

Best regards,
Mike

January 10, 2018 at 5:37 am in reply to: New Admin #895507

Mike
Moderator

Hi,
Sorry that I was not clear, the Server Settings is just a tool to see which PHP version your server is using, which is 5.4, 5.6 is the minimum WordPress requires, but v7 is recommend.
Your situation is similar to those with an out of date PHP on their web server, often updating corrects the issue. Perhaps your webhost could update your PHP to rule this out.

Best regards,
Mike

January 10, 2018 at 5:27 am in reply to: Remove Accordion + and – signs borders #895504
Mike
Moderator
Hi,
Try this code in the General Styling > Quick CSS field:
```
span.toggle_icon {border-style: none!important; }
```
Best regards,
Mike
January 10, 2018 at 5:21 am in reply to: New Admin #895503

Mike
Moderator

Hi,
Please look at: WordPress > Dashboard > LayerSlider > System Status > Server Settings > PHP Version
This System Status tool gives a nice run down of the system.

Best regards,
Mike

January 10, 2018 at 5:16 am in reply to: How to change font size of blog post body? #895501

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

January 10, 2018 at 5:15 am in reply to: Center Logo In Stretched Layout Not Centered in IE #895500
Mike
Moderator
Hey Brian,
Try this code in the General Styling > Quick CSS field:
```
@media only screen and (max-width:989px) and (min-width:768px) {
.responsive .logo img {
    margin: auto!important; 
}
}
.logo img {
    margin: auto!important; 
}
```
Best regards,
Mike
January 10, 2018 at 4:26 am in reply to: New Admin #895497

Mike
Moderator

Hey Vince,
I see you are using PHP Version: 5.4.45
WordPress now recommends PHP v7
Please first ask host to update.

Best regards,
Mike

January 10, 2018 at 4:04 am in reply to: Cannot edit any element… #895493

Mike
Moderator

Hey Eleina_Shinn,
I have login but I’m unsure which box you wish to remove the period. I assume it is your home page, but several special headers have periods. Please Try disabling your plugins and try again, if this fails, please explain which element and text string we should look for. please leave plugins disabled.

Best regards,
Mike

January 10, 2018 at 3:50 am in reply to: Can't change or add new fields to contact form (shortcode) #895489
Mike
Moderator
Hey thecompanybe,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Mike
Author

Posts

Viewing 30 posts - 29,971 through 30,000 (of 34,549 total)

← 1 2 3 … 999 1,000 1,001 … 1,150 1,151 1,152 →