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Adding content below the gallery did not change the behavior – the gallery images do not load until the end of the gallery is visible.
This site is extremely minimal regarding plugins – there are no compression or lazy loading plug-ins installed. (Though there’s the possibility something might exist at the server level, but we aren’t experience similar issues on sites with other themes).
We’ve add the CSS to disable the animation completely – thank you for providing that!
Yes, we got it working on our end. Our server team had to add avia-element-paging as a query parameter. Thank you for checking in!
Justin
Thank you for your help. I’ve setup a dev site here with a copy. This is on its own install so feel free to break the internet with it. Just let me know what you find and when I can take it down.
The site is a subsite on a multisite. I could migrate it to a dev standalone, but that would take some work. Let me know if that step is needed and I will get it done.
Here’s the contents of the /nas/content/live/mywtenfold/index.php:
<?php
/**
* Front to the WordPress application. This file doesn’t do anything, but loads
* wp-blog-header.php which does and tells WordPress to load the theme.
*
* @package WordPress
*//**
* Tells WordPress to load the WordPress theme and output it.
*
* @var bool
*/
define( ‘WP_USE_THEMES’, true );/** Loads the WordPress Environment and Template */
require __DIR__ . ‘/wp-blog-header.php’;Correct, we use New Relic and this is where we’re getting the errors from.
Here’s a quick video of the errors we’re seeing:
Thank you for that info, Ismael!
Yes, we are aware of and working on Divi and TEC, but since there were some noticeable Avia calls, too, we wanted to check in with y’all on that. Thanks so much for responding!
Justin
We’ve network deactivated Events Calendar Pro for you.
No, we aren’t using a user permissions plugin, but feel free to activate/deactivate anything on the dev site that you need to.
Justin
All plug-ins on the site and the network have been deactivated (except for The Events Calendar). At some point we may need to network activate some things as we use this multi-site network as a dev for other things, so please move as quickly as possible.
I don’t know if we can give you FTP access – working on that.
Is there an update on this? The countdown feature is still not working. Ex. https://apcusa.org/test-of-live-stream-player-page/
Understood, and we know the fix, but we’re curious why every other Enfold site is overriding that underline automatically, and there are two Enfold sites that are not. See https://wt026151413.edownetwork.org (there are links in the footer) and screenshot – https://edownetwork.org/wp-content/uploads/2023/05/Screenshot-2023-05-04-at-2.44.18-PM.png – as an example. We are not overriding the underline on that site with CSS. Enfold’s CSS is overriding it.
(File Compression is already disabled).
Yes, that’s the issue we were having. It DOES work with the Classic Editor plug-in activated, but we were advised by y’all to not use the Classic Editor plug-in and to use Enfold’s built-in theme option. When we use Enfold’s option, the button needs to both display and to work.
Justin
Neither of these items appear to be fixed in the beta version, which I’ve installed and tested on a dev site. Same issue. When Classic Editor is selected in Enfold’s theme options and a new page or post created, the Add Form button is not there. When using the Avia Layout Builder and a Text block, the Add Form button is there but doesn’t work.
If you could email the beta, that would be great, thank you! Please see private content for email.
Is there any ETA on when the update will pushed out?
Will that code also display it in the Classic Editor when Classic Editor is selected as the default editor in the theme options? (We don’t need it to display when the Avia Layout Builder is active).
That also doesn’t address the fact that when clicked in a Text block/element, the Add Form button isn’t working at all. See video – https://vimeo.com/817098930/e554171778. Same issue – this is only when the Classic Editor is selected as the default editor in the Theme Options. When that is set to Block Editor, everything functions as expected.
Justin
Is there an ETA on this?
We’ve just discovered that even in the Advanced Layout Editor, in a Text element, though the “Add Form” button appears, when you click on it, nothing happens.
We were advised to use the Classic Editor option in Enfold’s theme options instead of using the Classic Editor plug-in because of other issues that were happening. But now that we’re using it, we can’t add forms.
Thank you for your help!
Justin
Correct, using the Classic Editor plug-in, the issue does not occur. Using the Enfold setting (with the Classic Editor plug-in deactivated), the Add Form button does not appear.
You are correct, my apologies.
Here is a new screenshot with Gravity Forms activated – https://devjustin.com/wp-content/uploads/2023/03/Screenshot-2023-03-25-at-12.28.08-PM.png.
The issue occurs when the Classic Editor option is turned on in the Enfold settings. (If we use the Classic Editor plug-in instead, the Forms button appears as expected).
Justin
It took me a while to find that version – it wasn’t in the updates. I had to go to ThemeForest and download it directly. But that seemed to do the trick – thank you! https://devjustin.com/the-events-calendar-events-countdown-enfold-element-test/
We have theme and plug-in conflict tested. Note that this is a multi-site, not a standalone site. We’ve been able to reproduce the issue on a separate, dev network.
Dev site test page isn’t displaying countdown – https://devjustin.com/the-events-calendar-events-countdown-enfold-element-test/
Event that should be counting down to – https://devjustin.com/event/another-countdown-test-event/What do you mean by “enable recurring events”? Yes, recurring events exist, but not solely recurring events. The countdown feature isn’t working at all, even when no category is selected.
I can confirm that this is also not working on a dev site – https://devjustin.com/the-events-calendar-events-countdown-enfold-element-test/. I added one, non-recurring event, and the countdown is not displaying.
What do you need to access the site? Is there a particular email you’d like us to use?
The events countdown is not displaying – see screenshots.
https://apcusa.org/wp-content/uploads/sites/2/2023/03/Screenshot-2023-03-07-at-8.57.26-AM.png
https://apcusa.org/wp-content/uploads/sites/2/2023/03/Screenshot-2023-03-07-at-8.57.37-AM.pngJustin
Thank you for your help. I was able to migrate the sub-site to a development server so you can have full access to everything you need.
When I moved it, the error is now different. No console errors, but the visual editor doesn’t load unless I publish the post. Nor can I switch to the Enfold Advance editor without first publishing the post.
This issue gets fixed when I activate the 2023 default theme. But then shows back up when I reactivate Enfold.
All the credentials are in the private area below. Please let me know what else I can do to assist.
Thank you for your message.
I did just try the footer widgets; there is a lot of code. I removed every widget and tried again. but ran into the same error.
I’ve also deactivated plugins. I have not tried switching the theme. How does that work with Enfold? If I switch to 2023 from WP, will the settings save for when I switch it back? Or will the entire settings and layouts need to be rebuilt?
