Support | Kriesi.at – Premium WordPress Themes

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August 19, 2021 at 4:40 pm in reply to: JotForm 403 Forbidden Error Caused by Enfold Theme #1317515

MediaMix1
Participant

I tried adding the embed code in a code block and in a text block. I don’t know how to create a custom shortcode but I think I’ve found a workaround. I have the form published on a page using the default editor, then on my contact page I can use the “Page Content” element to add the form to the page.

November 4, 2020 at 10:35 pm in reply to: Incompatibility with print/pdf plugins #1258466

MediaMix1
Participant

Thanks for the reply, and sorry about that! I was playing around with the plugin settings so much that I didn’t realize the custom data got disabled. I was able to get the plugin to display the shortcode data by the default page editor instead ofthe Advanced Layout Builder. It’s still not displaying exactly the way I would like but at least I know how to make the print plugins work on my website. I appreciate your assistance!

September 14, 2020 at 4:10 pm in reply to: Anchor Link to Tab Issue #1245785

MediaMix1
Participant

Thank you this worked!

May 19, 2020 at 4:04 pm in reply to: Custom Post Category Icon #1214362

MediaMix1
Participant

Perfect! Thanks for your help!

May 18, 2020 at 6:05 pm in reply to: Custom Post Category Icon #1214086

MediaMix1
Participant

Thanks for your help. I was able to add a custom icon based on category, but I was unable to use a different apple icon than the Fontello one. When I try to add a custom icon that I have imported it shows up as the charcode.

This is the CSS I used:
.category-elementary-school span.iconfont:before {
content: “\ue800”;
font-family: yf-categories;
color: #fff;
position: relative;
}

January 24, 2020 at 7:27 pm in reply to: Link to Anchor Link in Tab Section #1178199

MediaMix1
Participant

So sorry about that, we’re working on launching the website so we just moved it. The development site is back up now so you should be able to access it.

January 20, 2020 at 5:43 pm in reply to: Footer Widgets Stacking After Update #1176369

MediaMix1
Participant

Sorry about that, the website must have been down when you checked it, but it is back up now. I was able to fix the issue myself, I had some custom HTML in a text widget and for some reason that was causing an extra <div/> tag to be added in the wrong place, but after I added it in a Custom HTML widget instead it was fixed. Sorry for the trouble and thanks for your help.

January 20, 2020 at 5:19 pm in reply to: Link to Anchor Link in Tab Section #1176360

MediaMix1
Participant

Ok, the attached video shows how the anchor link is working incorrectly, and then an example of how it works correctly. Please let me know if you need further information about how this is working.

January 18, 2020 at 12:09 am in reply to: Footer Widgets Stacking After Update #1175726

MediaMix1
Participant

Ok, I have empty all cache and minification.

August 10, 2018 at 10:36 pm in reply to: Lightbox Error #996183

MediaMix1
Participant

The issue has been resolved. After migrating the website, the URLs for the lightbox images did not update. We have fixed the URLs and the lightbox is working again.

August 10, 2018 at 6:50 pm in reply to: Lightbox Error #996131

MediaMix1
Participant

It appears that there may be an issue with the custom search plugins I have. When you go to this attachment page: http://www.sugarbakers.us/portfolio-item/showroom-2-2/home-fashions_2/ the image opens in lightbox. I added a custom category to this image using the Advanced Custom Fields (ACF) plugin. But if you go to this page: http://www.sugarbakers.us/portfolio-item/showroom-26/ it doesn’t open lightbox and the image is fullsize. This second image does not include a custom ACF category. I tried deactivating this plugin and the Search Everything plugin, but I still encountered the same issues.

August 2, 2018 at 11:33 pm in reply to: Advanced Layout Builder for Multiple Custom Post Types #993053
MediaMix1
Participant
I figured out the correct solution. Instead of a comma separated list, I used this format:
```
$meta['page'][] = 'custom_post_type_1'; /
$meta['page'][] = 'custom_post_type_2'; /
$meta['page'][] = 'custom_post_type_3'; /
```
It’s working now.
- This reply was modified 6 years, 4 months ago by MediaMix1.
July 5, 2018 at 7:20 pm in reply to: Modern Events Calendar Plugin #981696

MediaMix1
Participant

I was able to get the plugin to display the events carousel on the front end, but I can’t access the Modern Events Calendar settings page or the plugins page, instead I just get this error:

Fatal error: Uncaught Error: Call to undefined function curl_init() in /home/stiversh/public_html/mediamixwebdevelopment/pourhaus/wp-content/plugins/modern-events-calendar/app/libraries/envato.php:217 Stack trace: #0 /home/stiversh/public_html/mediamixwebdevelopment/pourhaus/wp-content/plugins/modern-events-calendar/app/features/mec/settings.php(16): MEC_envato->get_MEC_info(‘dl’) #1 /home/stiversh/public_html/mediamixwebdevelopment/pourhaus/wp-content/plugins/modern-events-calendar/app/features/mec.php(391): include(‘/home/stiversh/…’) #2 /home/stiversh/public_html/mediamixwebdevelopment/pourhaus/wp-content/plugins/modern-events-calendar/app/features/mec.php(375): MEC_feature_mec->settings() #3 /home/stiversh/public_html/mediamixwebdevelopment/pourhaus/wp-includes/class-wp-hook.php(286): MEC_feature_mec->page(”) #4 /home/stiversh/public_html/mediamixwebdevelopment/pourhaus/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #5 /home/stiversh/public_html/mediamixwebdevelopment/pourhaus/wp-includes/plu in /home/stiversh/public_html/mediamixwebdevelopment/pourhaus/wp-content/plugins/modern-events-calendar/app/libraries/envato.php on line 217

May 24, 2017 at 4:00 pm in reply to: BMS "Please match the requested format qty" WooCommerce Measurement $ Calculator #798989

MediaMix1
Participant

Nevermind, I misunderstood. I thought with the new Enfold update that the theme function snippet wasn’t required. I have added the code to my child theme functions and it is working now. Thanks!

May 24, 2017 at 12:04 am in reply to: BMS "Please match the requested format qty" WooCommerce Measurement $ Calculator #798617

MediaMix1
Participant

I have the same problem. I’m using the latest versions of WordPress, and Enfold. The only plugins I have are WooCommerce and Measurement Price Calculator.

November 13, 2015 at 1:38 am in reply to: Team Member Content Element is Adding a Space in Our Domain Name #535178

MediaMix1
Participant

Hey, I’ve been working on it some more and I think it’s fixed. I’m still not sure how. But I started over again and it worked this time.

Thank You

November 12, 2015 at 10:39 pm in reply to: Team Member Content Element is Adding a Space in Our Domain Name #535114

MediaMix1
Participant

Oh Sorry, here is that example of code I was trying to show.

<img class="avia_image avia_image_team" src="http://example. com/develop2/wp-content/uploads/2014/11/John-D-676x10301-676x1030.jpg" alt="John Doe" itemprop="image">

I forgot to use the code button.

November 12, 2015 at 10:31 pm in reply to: Team Member Content Element is Adding a Space in Our Domain Name #535111

MediaMix1
Participant

Hey I just wanted to give you an update because things are a little better than they were yesterday. The site is reading the CSS now. So now the only problem is that the Team Member Content Element feature adds a space in the image source.

Example
<img src="http://example. com/develop2/wp-content/uploads/2014/11/John-D-676x10301-676x1030.jpg" alt="John Doe" />

Do you see the space? It says example dot SPACE com

I don’t know what’s going on. I’m glad the site is doing better today than it was yesterday. But I may just have to use normal images instead of the Team Member feature.

Thanks for any help you can provide.

November 12, 2015 at 2:37 am in reply to: Team Member Content Element is Adding a Space in Our Domain Name #534532

MediaMix1
Participant

Hi

November 11, 2015 at 11:08 pm in reply to: Team Member Content Element is Adding a Space in Our Domain Name #534428

MediaMix1
Participant

From the link you provided, I followed the instructions in the “Edit functions.php” section. I added the code suggested and have removed it now. Ever since doing that, the site doesn’t show CSS.

To clarify the problem, yesterday before I contacted support, the website URL was working and I could log in to the dashboard. The issue was only occurring with images that were using the Team Member Content Element. Other images on the site were okay.
Now, the site can’t read CSS and I can’t log in to the dashboard.

I appreciate your help.

June 1, 2015 at 6:31 pm in reply to: Can't change Static Front Page #452700

MediaMix1
Participant

This has been resolved. I didn’t realize there are front page settings in the theme options.

Thanks!

November 5, 2014 at 5:38 pm in reply to: Advanced Layer Slider – display still image at certain width? #346665

MediaMix1
Participant

That code worked! That problem was really holding us back and I’m so glad that you were able to fix it. Thank you so much!

November 3, 2014 at 8:12 pm in reply to: Advanced Layer Slider – display still image at certain width? #345489

MediaMix1
Participant

Sorry about that. We are also trying to secure one of the pages today and something went wrong with that set-up. It is back online now and we will stay out of it until we hear from you again.

http://www.dpat.com/dpatrick/home-for-support-1/
http://www.dpat.com/dpatrick/home-for-support-2/

November 3, 2014 at 6:08 pm in reply to: Advanced Layer Slider – display still image at certain width? #345399

MediaMix1
Participant

On a DESKTOP COMUTER please open Home For Support 1: http://dpat.com/dpatrick/home-for-support-1/

In a NEW WINDOW please open Home For Support 2: http://dpat.com/dpatrick/home-for-support-2/

Notice the MAIN NAVIGATION MENU. You will see the difference when you compare the drop-down menus.

Home For Support 1 has the mobile buttons in the correct place. But the main navigation menu is broken. — Home For Support 2 has the mobile buttons in the wrong place. But the main navigation menu works.

October 31, 2014 at 4:17 pm in reply to: Advanced Layer Slider – display still image at certain width? #344088

MediaMix1
Participant

I have created two test pages for you. They are called:

Home For Support 1
http://dpat.com/dpatrick/home-for-support-1/
(mobile buttons in the correct place, main navigation broken)

Home For Support 2
http://dpat.com/dpatrick/home-for-support-2/
(mobile buttons in the wrong place, main navigation working)

I have also added these two templates to the Advanced Layout Editor.

You will see the difference in the two layouts when you resize the window to mobile size and compare.

We have been having some trouble with our server saying that the database has crashed or it will think you’re not logged in to WordPress anymore. Let me know if that happens to you and I’ll ask the system admin to reboot.

Thank You!

October 28, 2014 at 5:27 pm in reply to: Advanced Layer Slider – display still image at certain width? #342327

MediaMix1
Participant

No it’s still not fixed. I had only moved the alternate content down the page. Here is a link to a .pdf document including screenshots and descriptions that explain the whole problem.
http://dpat.com/dpatrick/wp-content/uploads/2014/10/for-support.pdf

Please let me know if you have questions. Feel free to log in and move content around on the home page if that helps you see.

Please let me know.

Thanks,

Kristy

October 21, 2014 at 11:27 pm in reply to: Advanced Layer Slider – display still image at certain width? #339264

MediaMix1
Participant

I wanted to tell you guys I’ve discovered that as long as my alternate content color section is not placed towards the top of the page, then the main navigation doesn’t get messed up anymore. I have moved my alternate content down below the section of three paragraphs that say, “Locations, Body Shops, and Parts & Service” and the main nav is working properly. However, that’s still not the ideal solution. We’d like those alternate, mobile friendly buttons to be the first thing on the page when viewed on smartphones. I just thought knowing this might help you pinpoint the problem. Maybe a z-index problem possibly?

Thanks

October 20, 2014 at 7:02 pm in reply to: Advanced Layer Slider – display still image at certain width? #338547

MediaMix1
Participant

This reply has been marked as private.

October 10, 2014 at 3:48 pm in reply to: Advanced Layer Slider – display still image at certain width? #333886

MediaMix1
Participant

This reply has been marked as private.

October 9, 2014 at 4:29 pm in reply to: Advanced Layer Slider – display still image at certain width? #333319

MediaMix1
Participant

I’ve tried all of the things you’ve suggested, but the only thing makes the menu display correctly is to remove the below piece of css from the custom css area. But of course, removing that makes the alternate color section show at all times instead of only on mobile, unfortunately.

To clarify, when I say, “alternate color section” I and referring to the buttons that show up to replace the main slideshow when the screen is mobile size.

/*
Desktop Styles
================================================== */

@media only screen and (min-width: 768px) {
#image_placeholder{
display: none;
}

}

/*
Mobile Styles
================================================== */

@media only screen and (max-width: 767px) {
#image_placeholder{
display: block;
}
#layer_slider_1{
display: none;
}

}
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Viewing 30 posts - 1 through 30 (of 35 total)

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