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Hi @victoria,
attached I send you the link, the icon is still not being displayed. I think it has something to do with W3 Total Cache plugin. But I was not able to find what.
Thanks,
– MaxHi Victoria,
Yes, of course. The W3 Total Cache is very needed for page performance, so I am not able to keep it deactivated. Can you check the compatibility of your update with this plugin?
The issue came with one of the latest updates of Enfold.
Max.
In my case, the behavior is caused by W3 Total Cache plugin. As soon as I deactivate it, the cart dropdown re-appears. W3 Total Cache compatibility seems to be an issue.
The same here. Somebody should look at this bug.
The same here. Car Icon Badge is not being displayed at my store too. Any ideas?
Ok guys, I can see that there is no real interest from Kriesi to solve this critical bug in Enfold theme.
I am now closing the administrator account that we have kindly opened to help with solving this problem, important for many of your customers.
Support like this is useless.
Regards,
– Max
Is there any news in this matter?
Dear Vinay,
I was performing a full FTP update of the Enfold Theme with at least last 5 realeases until now. And the result was always the same. Do you want to say that everytime there is some corrupted file that is causing exactly the same problem? Statistically it is almost impossible!
I have also tried to generate & use a new API key from Envato => no success, no change.
And of course, I tried to turn off all plugins => no change.This seems to be a BUG in Enfold Theme, which if I make update per FTP now will not be possible to solve by Kriesi. There are other people in this thread having the same issue as well.
Your proposed solution is not working. It is time to find the real cause.
Is there anybody from the Kriesi team here? I understand that you guys have support people from somewhere, trying to help with standard requests (80% of everything I guess). But this is a serious problem and should be taken into real programmers view.
Anybody?
– Max
PS: Noone logged in to the website to check it since I sent it last time…
- This reply was modified 8 years, 11 months ago by Maximus_.
Is anybady looking at this?
Is there any news in this matter please?
Dear @Vinay,
You are completely wrong! The Enfold theme has not been updated and the version is still 3.4.6.
How did you find I “successfully updated” the theme to 3.4.7?
I am afraid you didn’t even check it as I see no admin logins from the account I post in my previous post private data section.Moreover when you login, open Enfold settings to see the current version you may still see this:
Theme Updates No Updates available. You are running the latest version! (3.4.6) Check Manually
Vinay, please stop pretending you are doing something on it. I can see what is going on in system logs.
The update check is still not working and the latest update is not even recognised when trying to check it manually.
Is there somebody EXPERIENCED who can look at the issue please? Somebody directly from Kriesi development team ?
I am posting the admin login details once again.Hello Vinay,
may I ask how your developer would check the issue if I upgrade the theme per FTP? Please be so kind and check my posts above. Once I upgrade the theme per FTP it will not be possible for you to check the issue and solve it.
And of course, as I already said earlier, I went through the info already provided.
Waiting on reply from more experienced moderator,
– Max
Hi Rikkard,
The problem is still persisting. Yes, I tried to use the mentioned transient cleaner. No success. I am attaching admin login. I didn’t update the theme per FTP so you can look at it closer and try to solve it.
Please let me know what you find.
Thanks,
– Max
Anybody?
Hi guys,
automatic updates are still not working for me too. I am now on the Enfold v3.4.6, last time updated per FTP. Transients “update_themes” can’t be deleted..
Is there any idea of how to fix this?
Thanks,
– Max
I see. Unfortunately I can’t look into source code at the moment. The safest solution would be to turn off the validation on the select element and wait until there is a new version of Enfold theme with official bug fix. If your contact form is sending e-mails, you should not be loosing other content than from the select box.. I hope that the bug fix release will come soon.
December 14, 2015 at 4:05 pm in reply to: Kontaktformular Form element: select wird nicht in E-Mail dargestellt #552417Danke @Andy!
Nach meine Meinung, die sicherste Lösung wäre, die Validierung des select-Element auszuschalten und warten auf die neue Version mit offiziellen bug fix.
Gruß,
Max@markgibbons243, didn’t you just forget to turn the validation back on?
@markgibbons243
Can you submit the form with nothing selected so it sends an e-mail? Or it the select box displays a red frame (not valid content)?December 14, 2015 at 3:35 pm in reply to: Kontaktformular Form element: select wird nicht in E-Mail dargestellt #552356Hallo micherny,
Es ist ein Fehler im Enfold Thema v3.4.6. Sieh mal hier: https://kriesi.at/support/topic/contact-form-no-longer-functioning-after-update
@Andy, Ich habe die Ursache gefunden. Du kannst es dort auch sehen.MfG,
Max
Hi Guys, it’s not a problem with WordPress 4.4 compatibility.
@Yigit and other moderators
There is a small bug in the Enfold theme code causing problems with the select element validation in contact forms.Have a look at my earlier post in this thread:
It seems to be probably a forgotten condition in a file /wp-content/themes/enfold/framework/php/class-form-generator.php, line 593:
When I modify
if ( is_array($suboptions) )
by adding a condition from the previous version as follows:
if ( is_array($suboptions) && !empty($suboptions[1]) )
the validation starts working again as it should.
Please fix it asap.
Hi,
There is a bug in the contact form validation code. It may be your case too.
Check this thread for more:
https://kriesi.at/support/topic/contact-form-no-longer-functioning-after-update/– Max
December 12, 2015 at 11:45 pm in reply to: Contact Form no longer functioning (after update) #551503Hi guys,
I have found the cause of these troubles. It seems to be probably a forgotten condition in a file /wp-content/themes/enfold/framework/php/class-form-generator.php, line 593:
When I modify
if(is_array($suboptions))
by adding a condition from the previous version as follows:
if(is_array($suboptions) && !empty($suboptions[1]))
the validation starts working again as it should.
That being written, I do not recommend to apply this patch as a general solution. It would be great if programmers from Kriesi could check it.
I hope it helps!
Hi guys,
I have the same problem. Validation on Select Element is always displaying the item as invalid, thus it’s not possible to submit the form.
Please have a look at this problem asap.It seems to be a hot issue.
Thanks!
August 24, 2015 at 1:28 pm in reply to: Question about manual updating from old version to the latest one #492164Anybody?
June 12, 2015 at 9:54 am in reply to: Enfold theme – problem with fopen() when updating the theme #458269This reply has been marked as private.June 12, 2015 at 9:00 am in reply to: Enfold theme – problem with fopen() when updating the theme #458257Hi Ismael,
Yes, I always perform IISRESET – the full reset of all webservers, including the one with this wordpress website.. Moreover i always check the PHPINFO through above mentioned link to make sure whether all changes has been correctly adapted.
1) Yes, the directory is writable, I have checked these permissions many times before I went to support forum. Moreover all other plugins or original WP themes are being updated through automatic update system flawlessly.
2) I know where you are pointing to. But, unfortunately, I tried this too before I have rised this thread (someone mentioned it in Enfold support forum earlier). I have changed the WP_TEMP_DIR also now and here is the result:
An error occurred while updating Enfold: Download failed. Could not open handle for fopen() to C:\******\*******\*********/wp-content/tmp/enfold.zipAWSAccessKeyIdAKIAJYG5ROGJ6X7Z3M6QExpires1434092383SignaturejwW9OiIQeKLb9k0riAi3Jslj%2BWQ%3Dresponse-content-dispositionattachment%3B-filename%3Dthemeforest-4519990-enfold-responsive-multipurpose-theme-wordpress_theme.tmp
The error is still there :( ..
June 12, 2015 at 8:12 am in reply to: Enfold theme – problem with fopen() when updating the theme #458232@Ismael
I have changed PHP values according to your advise and unfortunately the automatic update of Enfold theme still displays the same error. Please see:An error occurred while updating Enfold: Download failed. Could not open handle for fopen() to C:\*******\*******\********/enfold.zipAWSAccessKeyIdAKIAJYG5ROGJ6X7Z3M6QExpires1434088548SignatureW3hE20NIJwUavO76wgDwIEOahiw%3Dresponse-content-dispositionattachment%3B-filename%3Dthemeforest-4519990-enfold-responsive-multipurpose-theme-wordpress_theme.tmp
Both php_values upload_max_filesize and post_max_size are now 15M..
The idea of Basilis about the %#D characters might be a good one. It looks like a generator of the link inside enfold updater is adding blank characters to the link with downloaded ZIP file. Can you check it please?
I don’t want to upgrade the Enfold theme until we find the real cause of the problem. As soon as it would get updated, we would loose possibility to eliminate things to find real solution.
What are your next ideas friends? What should I do now?
Small remind: I am running the website on Windows Server 2008.
June 12, 2015 at 7:43 am in reply to: Enfold theme – problem with fopen() when updating the theme #458217Hi guys,
@Basilis
The wordpress website is installed on Windows Server 2008, IIS 7.5, not on the Linux. I have mentioned it in my first post with problem report.Manual update does work, ofcourse. But it is not a solution of the problem! It is only a “fallback option” to keep Enfold updated. Moreover it is very uncomfortable way of updating. Automatic updates was working and should be working. Please, let’s focus on finding a real solution of the error.
@Ismael
I am the administrator of the server where our WP website is being hosted. I will try your ideas and let you know.Max
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