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Hi, sweetheart, good afternoon!
well, I would like to inform you that I did not understand anything of what you sent in that link, as I previously mentioned there is a folder called enfold with a security lock that can not delete and update, second point I do not know how to do this, create my site and I want the theme updated, and when trying to update through the wordpress update panel of a series of errors that I have already sent to your support, fourth place I need you to fix it as soon as possible, I have already provided all possible access to perform the updates, if you do not make the updates I will request the refund of the amount paid for your theme because it is giving error, okay? I paid to have a product working and not presenting errors.friend, look again I deleted the folder by wp file, which needs to be updated is blocked by the lock, can not delete is this that needs to be updated, try now for you to see the error, it does not update will you be able to please fix This, otherwise I will request the return of the money and buy another theme that meets me, I can not be waiting that long.
but there is a problem there, I’m doing my site, how will the next updates? I’m going to lose everything
and just click on the wp file, and enter the ftp directory that was where I installed the new theme in new folder.
