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  • in reply to: Avia Layout Editor Not Working – Spinning Wheel #1409826

    Hi Rikard, thanks for the response. I’ve been looking into what you shared.

    A tech at my hosting provider had the following response, “I see no information on the server that would indicate a problem with your site or with the server. Further, I see nothing to suggest connectivity or processing issues with admin-ajax.php.”

    When you asked for the “error log” was that the PHP error log? I’ve included the info from that log. It flagged a plugin called PixelMySite which I have since removed. (Did not solve the issue.) I’m not entirely sure what’s going on with the other issue it flagged related to canonical.php.

    At this point, i’ve tested different versions of PHP (my site is currently set to 8.0). Cleared the cache sitewide. Deactivated and tested the plugins. (My version of Yoast is outdated but have tested it with the latest version and that didn’t solve the problem.)

    Please let me know what my next steps are for troubleshooting this issue. I’m currently unable to edit in the WordPress CMS on any page at the moment.

    in reply to: Masonry Grid not appearing #1400307

    Hi Ismael, the File Compression settings are disabled within the Enfold settings. Is that the settings you mean?

    I haven’t installed a lazy load plugin,and lazy load is deactivated within the Enfold settings and the module settings on the page as well.

    I’ve also tried deactivating the performance plugin I use which could be compressing the scripts with no luck.

    I was able to figure this both issues. The first one was totally on me. I forgot to double check the Header settings in the theme customizations. It needed to be set to “Sticky Header” to work.

    For the second issue, I had inherited the project and it appears in the custom CSS display:none was set for after the first section.

    Please close this out. Thank you.

    in reply to: Replace Logo Image with Inline SVG Code #1306577

    Thanks @Guenni007!

    That did the trick. Trying to wrap my head around your fix. I would not have gotten there on my own. But it works perfectly. I was thinking I was going to have to add the code manually within a function but your fix lets you upload the SVG within Media Library and just pull the file URL, which very handy.

    in reply to: Replace Logo Image with Inline SVG Code #1306522

    Hi Mike, I was able to get WordPress to support both SVG files uploaded and SVG inline code.

    So with SVG supported is there a way for me to modify the $logo in Functions.php to allow me to insert inline svg in place of the default img element. The documentation on your site shares the ability to change the logo via ‘av_change_logo_img’ but it’d be really helpful to be able to change the entire logo form img to inline svg.

    The documentation shares the following to “Add Multiple Logos”:

    function add_logos($logo) {
      $logo .= '<a class="first-logo" href="/"><img src=""/></a>';
      return $logo;
    add_filter('avf_logo_final_output', 'add_logos');

    It seems like this comes close to providing a solution, however this only adds the logo to the homepage where as I would like to replace the default logo on every page.

    Thanks in advance for helping figure this out.

    For anyone interested, here’s the code I added to Functions.php to enable SVG support on WordPress. This first function enables the ability to add inline svg tags within the TinyMCE WYSIWYG html editor

    function override_mce_options($initArray) {
        $opts = '*[*],svg[*],path[*],use[*],symbol[*],defs[*]';
        $initArray['valid_elements'] = $opts;
        $initArray['extended_valid_elements'] = $opts;
        return $initArray;
    } add_filter('tiny_mce_before_init', 'override_mce_options');

    This function allows the ability to upload SVG files into Media Library.

    function add_file_types_to_uploads($file_types){
    $new_filetypes = array();
    $new_filetypes['svg'] = 'image/svg';
    $file_types = array_merge($file_types, $new_filetypes );
    return $file_types;
    add_filter('upload_mimes', 'add_file_types_to_uploads');
    in reply to: Add Color Overlay to Column Background Image #1155488

    Thanks @guenni007 for the advice. Couldn’t get the CSS to work so just when the easy route with photoshopping the images with an overlay.

    Thanks again!

    in reply to: Screen options and the creation of duplicate content #1139795

    I’m trying to figure out the same thing. I know SEO tools like Moz register the multiple H1 tags regardless of the screen options. SEO WordPress plugins like Yoast also register it as duplicate content. Which would lead me to believe that search engines would register it as duplicate content as well.

    But I would love to get a second opinion on this.

    From an SEO perspective it’s okay, and often ideal, to have multiple H2s on a page so long as they are distinctly different and fit within the proper HTML scheme of your page. However, it is probably a good idea to only have one H1. And it is a bad idea to have duplicate content of any kind. So if these headers across different screen options are being indexed as duplicate content then that cause a page to get penalized by search engines.

    To be absolutely safe, I guess the answer would be to try to come up with a design that fits all screen sizes and doesn’t require use of the screen options feature. Which understandably isn’t possible for everyone.

    But as a rule of thumb it’s always best to design a page for mobile since Google prioritizes your site’s rank based on its experience on mobile over desktop.

    It would be awesome though if screen options prevented crawl bots from simultaneously ranking different sizes. A possible workaround would be modify our H1 and H2 tag in each screen size while still retaining its keywording. If the modifications are enough it would prevent the headers from being indexed as duplicate content.

    in reply to: Site Not Working in Internet Explorer #1128461

    Yes, thank you. This fixed the issue and the thread can be closed.

    in reply to: Site Not Working in Internet Explorer #1122479

    Thank you. That appears to have fixed the issue.

    in reply to: Page Editor Not Loading for Certain Pages #1117176

    Thank you Victoria. That’s very helpful to know. I’ll throw this to the hosting company to see what they say. I believe they run the site on IIS. Not sure if that makes a difference.

    in reply to: Page Editor Not Loading for Certain Pages #1116822

    Hi Basilis,

    There are no security measurements that I nor my hosting provider can find that would be impacting the site or those pages.

    in reply to: Page Editor Not Loading for Certain Pages #1116506

    Hi Victoria,

    I have gone ahead and deactivated the plugins and the Avid Layout Builder still does not load or solve the problem. I thought maybe the issue was with Classic Editor so even tried rolling back to a previous version but that did not work either. If you would like to deactivate plugins to double check that is ok with me.

    Please let me know what the next steps are for troubleshooting the issue.

    in reply to: Page Editor Not Loading for Certain Pages #1116090

    Hi Victoria,

    I’ve checked the servers logs and so has the hosting company and there appears to be nothing coming up for these pages.

    in reply to: Page Editor Not Loading for Certain Pages #1115608

    I’ve gone ahead and enabled debug mode. Thanks for the help.

    in reply to: Blog Posts No Longer Showing on Main Blog Page #1111194

    I will definitely try manually updating to 4.5.x. However, we’re having difficulty accessing the original account details within Themeforest. Is it possible for your support team to provide the latest zip update for the theme? I’ve provided the purchase code in the private content if that helps.

    Thank you for the help.

    in reply to: Blog Posts No Longer Showing on Main Blog Page #1110517

    Hi Victoria, I’ve gone ahead and disabled caching and minificaiton, deactivated my caching plugin and checked all plugins by deactivating them and it does not solve the problem.

    What would be the next steps in troubleshooting?

    Kind Regards,


    in reply to: Blog Posts No Longer Showing on Main Blog Page #1109802

    I went ahead and did as you suggested and it’s actually made the issue worse. Whereas before it was a blank page with the categories showing in the sidebar. Now it’s a blank page with nothing showing anywhere, and it’s compressed the entire page so the footer and header are essentially touching one another.

    in reply to: Blog Posts No Longer Showing on Main Blog Page #1109578

    Sure thing. The login info is shard below.

    Thanks for the help.

    in reply to: Page Preview and Element Preview Not Working #1108313

    Thanks Rikard!

    It looks the preview is working now. I appreciate the help.

    in reply to: Page Preview and Element Preview Not Working #1107318

    Hi Rikard,

    Thanks I tried switching to WP Classic Editor and it did not make a difference.

    Kind Regards,


    in reply to: Page Preview and Element Preview Not Working #1106870

    Sure thing Victoria. Thanks for helping!

    It’s currently happening on all pages I draft or publish. At the moment this includes the published homepage and a daft services page. However, I’m less concerned about having the Preview work for published page as I am being able to use it with Drafts.

    Thanks again for the help.

    in reply to: Preview does not work if the page is not published #1094989


    Has this bug in Enfold been fixed yet? I’m experiencing the same problem of Preview not working for unpublished pages.

    • This reply was modified 4 years, 7 months ago by JoeSurf.

    Thanks Basilis for the reply. That’s fair enough. Appreciate you’re looking into this. I was just curious if there was a quick shortcut to implementing it in Enfold.

    For anyone interested, I ended up creating a similar effect using the following CSS:

    #banner::after {
        content: "";
        position: absolute;
        top: 0;
        left: 50%;
        width: 100%;
        height: 100%;
        background-color: #000000;
        opacity: .7;
    #banner {
    position: relative;

    Just be sure to add “banner” to the Color Sections ID. You can that other columned elements like text to fit within the overlay.

    To see what you’ll end up with, and find some other really cool gradient overlay effects you can use on images, here’s where the original code came from:

    in reply to: Customize Image Lightbox Popup #1078198

    Apologies Rikard, I hand’t set the images to generate a Lightbox/Pop-Up. I just went ahead and did so for the image labeled “Swim Fins.” My goal is to replicate a modified version of this pop-up for each of the item images that follow it.

    in reply to: Customize Image Lightbox Popup #1077625

    Thanks Rikard. That would be awesome if you could pass along some custom code to modify an image Lightbox. I’ve linked to the site in private I’m working on, and specifically the page with the images that I’m hoping to generate this modified Lightbox/Pop-Up for.

    Thanks for all the help!

    in reply to: Modify Special Heading and Subheading Color #1077623

    Cool thanks Rikard. That all makes perfect sense. And just in case it doesn’t all work and just for future reference would you please be able to share the Custom CSS I would need to modify Special Heading and Subheading colors. |

    Thank you!

    in reply to: Modify Special Heading and Subheading Color #1077128

    Thank Rikard for the help. I’ve provided the link to the page. The area in question is at the very bottom where I want to make the heading text white in both columns. I would then like to make the subheading on Column 1 blue and the subheading on Column 2 yellow.

    Based off the settings within the theme it seems like these color changes should be able to be made without the need for custom CSS. Am I missing something or is it a glitch with how the Special Headings element works?

    in reply to: Warning Issue Regarding "av-helper-masonry.php" #1069281

    Thank you. That worked after also downgrading the site’s PHP from 7.3 to 7.1 and clearing the cache.

Viewing 28 posts - 1 through 28 (of 28 total)