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Thank you. I replaced the code block with the google map embed code with a widget. I made a widget called MAP and used the HTML element in it with the same google map iframe embed code and it works. I can see the map on the site and still click and edit the COLOR SECTION. Appreciate as alway your help. Great theme! Chris
Thank you for the detailed response. When I went to the server settings, this account is on a Plesk server. I went to the PHP Settings and tried to match what I saw in your screenshots and adjust. I made a screenshot BUT CAN’T see where to attach it. It did not match your screen. I made the changes that I could but still not working
Sorry this is a pain. ChrisIf you login to the backend, go to the FOOTER page, click on the EDIT link on the COLOR SECTION, you will see only a blank white box, nothing to edit.
There is a background pic with a color overlay in it and set to FIXED. The client is asking for a change in the OVERLAY and we can’t make the change.
Please let me know if that helps.
Thanks
ChrisIt was on the https://new.fiermanlawfirm.com/ site we are creating. I put the crendentials in the private section. The footer page is the one with the faultly color section in it
The issue I am having is if I click on the COLOR SECTION on that page to edit the colors or overlay on the image, nothing opens. I can edit all the columns, text, code… the COLOR SECTION itself is my issue.
Does that help?
Thanks
CcTHE PAGE THAT HAS THE ISSUE WITH THE COLOR SECTION IS – “footer” there is only one color section there with some columns.
When I need to make any changes to the background or setting of the color section, I have to make a new one and make adjustments, pull the columns into the new one, then delete the old one. It won’t let me edit the color section element itself.
I have purchased a new/latest theme and uploaded it to the server and extracted the zip – replace the existing.
We do have a child theme in place as you will see.
Thank you – great theme.
Chris CookI think I figured it out. I rebuilt instead of cloning the first row on the second and it got rid of the issue.
thanks again!!Wow – thanks for the speedy response!! I followed the directions (as far as I know) set the columns to Equal Height and MIDDLE used the css you supplied. It looks real close on the top row – the second column is not as tall as the live website we are trying to recreate but the second row didn’t work – I am sure I did something wrong.
https://zebgrant.mswebhosting.net/services/ is our new WordPress/Enfold
https://www.zebgrantdesign.com/services is the live Square sitecan you tell what I did wrong? Sorry to have to ask for more help.
Take care and thanks in advance,
ChrisThank you. I deleted all of the repeated files except the last two days and the website is loading fine. I also did the advanced options on the WP bug as the article shows. I will do this on all my Enfold sites. I selected the DELETE OLD CSS and JS to YES at the bottom of that page and clicked SAVE.
Thanks again!
Chris CookThank you for this article.
Is it safe to delete the huge # of files in that folder or would that cause an issue?
Thanks
CcI manually uploaded the latest download of Enfold in file manager on the server and it worked!! Thanks.
Rikard, thank you – I bookmarked that page. I did the token and called it VisitOconee – left the top box selected, accepted terms and got a token of m08hW2XxPVlifKDAuJ7iJfQdY5hETIeT
but the site still says:
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)Following errors occurred:
Purchases: Envato Rate Limit exceeded – Requests are blocked for 48 seconds. We are unable to get the download URL for your products.
username Envato Rate Limit exceeded – Requests are blocked for 48 seconds. We are unable to get the download URL for your products.
email Envato Rate Limit exceeded – Requests are blocked for 48 seconds. We are unable to get the download URL for your products.
Purchases: A problem occurred accessing your purchases. Unable to check for updates.I followed the instructions, picked one of the enfold purchases and went to the VisitOconee.com site, Child Theme, and Theme update and copy pasted the ITEM PURCHASE CODE and got an error of:
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)Following errors occurred:
Purchases: Your private token is invalid.
username Your private token is invalid.
email Your private token is invalid.
Purchases: A problem occurred accessing your purchases. Unable to check for updates.+++++++++
This is the content from the TXT file download on the Theme Forest site on a Enfold purchase (again not sure which site it was purchased for) – here it is:
LICENSE CERTIFICATE : Envato Market Item
==============================================This document certifies the purchase of:
ONE REGULAR LICENSE
as defined in the standard terms and conditions on Envato Market.Licensor’s Author Username:
KriesiLicensee:
Madison StudiosItem Title:
Enfold – Responsive Multi-Purpose ThemeItem URL:
https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990Item ID:
4519990Item Purchase Code:
9cefc970-2d61-4d40-abc0-4c566d7ba3f3Purchase Date:
2023-02-17 15:52:36 UTCFor any queries related to this document or license please contact Help Team via https://help.market.envato.com
Envato Pty Ltd (11 119 159 741)
Level 3 551 Swanston Street, Carlton, VIC 3053, Australia
==== THIS IS NOT A TAX RECEIPT OR INVOICE ====Thank you, I find it much harder in the last few years to update the Enfold theme. It used to let me put in a licence/purchase code and then on ThemeForest.com I could see the list of websites with licenses and that is gone now – or I can not find it any longer. I have purchased tons of Enfold themes from there but can no longer track which purchase belongs to which domain…does that make sense. Can you help me? Thanks for the speedy responses.
ChrisI am having this issue on color section background video, tried full screen slider with a video slide…same thing “this video is unavailable”
https://youtu.be/9aOrnIXtjKA?si=KsuX7KoIRy6Y80Qi is the share link from Youtube, and https://www.youtube.com/watch?v=9aOrnIXtjKA the url of the video. it is public obviously.Ismael,
Thank you – so simple – sorry I didn’t see that. I have Post Slider and Blog Posts on the same site and got confused.
Take care and love this theme!!
ChrisMy hosting tech said this too:
You can pass this to the dev team or theme creator
s:66:\”avia-head-scripts-b40c65c18f9bdb2b575c4d16bb2860b8—5f921311e2183\”;s:21:\”error-generating-file\”;s:66:\”avia-head-scripts-b40c65c18f9bdb2b575c4d16bb2860b8—5f92165f5b318\”;s:21:\”error-generating-file\”;s:66:\”avia-head-scripts-b40c65c18f9bdb2b575c4d16bb2860b8—5f9216fbd5587\”;s:21:\”error-generating-file\”;s:66:\”avia-head-scripts-b40c65c18f9bdb2b575c4d16bb2860b8—5f9218ce61493\”;s:21:\”error-generating-file\”;s:66:\”avia-head-scripts-b40c65c18f9bdb2b57I am having the same issue – 57073 MB /home/andersonsafetyas/public_html/error_log
Any ideas? Would what you have said above help this or is it something different?
s:21:\”error-generating-file\”;s:68:\”avia-footer-scripts-de2afef0b28f8da7f9634601585d864c—5fd4f5e269c3c\”;s:21:\”error-generating-file\”;s:68:\”avia-footer-scripts-de2afef0b28f8da7f9634601585d864c—5fd4f8a242ab0\”;s:21:\”error-generating-file\”;s:68:\”avia-footer-scripts-de2afef0b28f8da7f9634601585d864c—5fd4f8ae4831b\”;s:21:\”error-generating-file\”;s:68:\”avia-footer-scripts-de2afef0b28f8da7f9634601585d864c—5fd4fb96e3d4f\”;s:21:\”error-generating-file\”;s:68:\”avia-footer-scripts-de2afef0b28f8da7f9634601585d864c—5fd4fb9a91b48\”;s:21:\”error-generating-file\”;s:68:\”avia-footer-scripts-de2afef0b28f8da7f9634601585d864c—5fd4fc150dfab\”;s:21:\”error-generating-file\”;s:68:\”avia-footer-scripts-de2afef0b28f8da7f9634601585d864c—5fd4fc16f2767\”;s:21:\”error-generating-file\”;s:68:\”avia-footer-scripts-de2afef0b28f8da7f9634601585d864c—5fd4fe74e7043\”;s:21:\”error-generating-file\”;s:68:\”avia-footer-scripts-de2afef0b28f8da7f9634601585d864c—5fd4fe76c93c5\”;s:21:\”error-generating-file\”;s:68:\”avia-footer-scripts-de2afef0b28f8da7f9634601585d864c—5fd50166c02e9\”;s:21:\”error-generating-file\”;s:68:\”avia-footer-scripts-de2afef0b28f8da7f9634601585d864c—5fd501698c3a1\”;s:21:\”error-generati
Thank you. I do know about robot.txt and such, but was looking for a folder path on which to disallow for enfold and avia – make sense?
Thanks for getting back to me so quickly. Take care.Sorry, I do see that you wrote and yes, I did send that to my client to contact his hosting. I got a login to cpanel and couldn’t find that setting. I replaced with svg art another way. Chris
Sorry, no one ever got us a possible solution. I have used this theme on other servers without this particular issue, so I assumed it was some sort of server permission issue. I just did something totally different (used images instead) and abandoned trying through the font/icon import.
I too would be interested if you guys figure something out!I did the token deal and it says successful.
I still get the same error on importing icons and fonts.Couldn’t add the font because the server didn’t respond.
Please reload the page, then try againdid you login to see if you could do this?
I see the icons and fonts in the media library two times from the two attempts.Please let me know.
Thanks,
cci got this on trying to enter it on the theme update page.
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)Following errors occured:
Purchases: Errorcode 403 returned by Envato: Forbidden:
– reason: invalid-token
username Errorcode 403 returned by Envato: Forbidden:
– reason: invalid-token
email Errorcode 403 returned by Envato: Forbidden:
– reason: invalid-token
Purchases: A problem occured accessing your purchases. Unable to check for updates.I went to https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?s_rank=1 and it has 4.5.1
I think that is the one I bought and installed?
Please let me know.
