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Ok thank you for this. I’ll check it out. But does this address the issue with Enfold crashing the site every time I try to update it as well?
Sorry about that. I should have been more thorough in my question. I have been trying various suggested fixes on this client’s site and only some have made a difference. But not enough. But there is another issue here: more importantly, there is an issue with updating Enfold.
I’ve tried to update to the latest Enfold several times and it crashes the site every time. Is this a known problem? I’ve seen others posting various issues with the new update.
I even tried doing an update on a separate staging site and the same thing–entire site goes white screen.Please advise.
Hmmm. Okay, well I’m just concerned that this will be a regular issue with sites that I build for clients. I’m a long time user of Enfold and this is a new issue. However, paying a developer to fix an error within Enfold (every time this happens) isn’t going to be a feasible ongoing solution.
Do you know what may have caused this?
I don’t expect you guys to fix it for me but if you can just direct me to where I need to go to fix it then I can proceed.
If this is something I have to pay developers for repeatedly when I build sites then I have to build that into my costs and also what I charge clients. Right now, I just have to eat the hours that this issue has caused. If I understand what the issue is and can prevent it or know how to solve it then I can move forward.
Thanks for your help. If you view source on the homepage and do a search (CTRL + F) for the URL you’ll see it in many places within the code.
-Andrea
I have this same problem. Can’t get FB or Twitter to work anywhere (desktop, laptops) but my phone browser. Any new ideas on what could be causing this? I’ve tried the Enfold Facebook, Jetpack and Social Feed and other plugins, nothing works.
However, Instagram DOES now–but only with the latest hack of code in the widgets php file.
Is there some kind of hack for FB and Twitter feeds in Enfold?I don’t have any caching setup on this site so I know it’s not that.
Actually, my portfolio images and testimonials are also gone (but there in backend) on this page:
https://andreaguevara.com/branding-design/ (this happened a few days ago and I opened the elements and updated the page and they came back, but now they’re gone again). :( I haven’t installed any new plugins.And the tabs on this page were displaying all funky (like below and unclickable), but I updated the page and it worked again…but for how long?
Hope there’s a quick solution!
-a
Thank you for your prompt reply. I apologize but I think I’m missing something here. (I’m more of a designer than developer brain wise, haha)
Where would I be adding a custom class? The Soundcloud widget has no area for coding…am I putting this in the code of the plugin? And can you give me the exact code I should put in? (like a div class or style class?) Sorry for my lack of knowledge here. Doing my best.
