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Viewing 23 posts - 1 through 23 (of 23 total)
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  • in reply to: Font size appears much smaller on Chrome #1229681

    Hi Rikard,

    I cleared the cache but my website is still small text, though none of the other url’s open are affected, just my website front and back end. Just to make sure I’m not being an idiot, I have zoom set at 100%. When I reduce that, it reduces all my browsers text that are open. Do you know if I have the right setting?

    I think it’s only happening for me and had my sister and others check and they saw no problem.

    I was just hoping that you or someone else here had run into this problem and knew a solution. I guess I can always try using a different theme and see if the problem is fixed on my computer, but that seems kind of extreme. And since it’s only happening for me, it doesn’t seem like that would be the problem. Meanwhile, it’s making it really hard to work on my website’s back end.

    Thanks,

    Lise

    in reply to: Font size appears much smaller on Chrome #1229305

    Hi Rikard,
    I just double checked all my settings in Chrome and I don’t think I have Zooming active. Anyway, none of the url’s I have open in Chrome are affected, just my website. I run another website and it appears fine in Chrome. And I’m pretty sure I’m the only one that sees the very small font size as I’ve asked others to check and it’s fine for them.

    Do you have any other ideas? I’m really stumped and it makes it really hard to work on my website as I can barely read the font.

    Thanks,
    Lise

    in reply to: Font size appears much smaller on Chrome #1229045

    I realized there might be participants out there that could help me with this issue, so here’s the url: https://www.eco-tropicalresorts(dot)com.
    Thanks!
    Lise

    in reply to: WooCommerce not working properly with Enfold #1136812

    Thank you for your help but we ended up switching to the Storefront theme because that theme was created to work with Woocommerce.

    Thanks!

    in reply to: WooCommerce not working properly with Enfold #1134626

    I ended up switching to the Storefront theme but it looks terrible. I’d love to go back to Enfold but now that it’s not the theme on the site, the problem has disappeared. If you can think of any way that this can be fixed and I can go back to Enfold, that would be great!

    in reply to: WooCommerce not working properly with Enfold #1134578

    I just updated to the latest Enfold (child) of 4.6.1 and the latest WordPress and still have the same problem where the product in the cart disappears when you go to checkout.

    On top of that, we just got some free advertising that just came out and we really need our site to be functional. Please help asap.

    Thank you,
    Lise

    • This reply was modified 5 years, 3 months ago by lisetyrrell.

    Thank you so much. Yes, please close this ticket.

    Hi Mike,

    I’m paying someone to fix it and he wants a fresh copy of enfold. I’m not sure why, but thank you for offering this. I will email it to the person I’m paying in case it helps.

    How can I download a fresh copy? I think it’s a good idea to have one on hand and I did purchase it twice. I think I even renewed support once.

    Thanks!

    in reply to: Problem with custom design #1116063

    Hi,
    I was just about to update my post, I got the issue fixed late last night. I had to add the code below to my CSS in Enfold child theme to widen the box on mobile screens:

    .cart input {
    width: 30px;
    }

    Thank you!
    Lise

    in reply to: Problem with custom design #1115596

    Hi,

    I have a similar product with Woocommerce product add-ons. It works great on my desktop but not as well on my mobile. There are little boxes that have to be checked to add the add-on and on my mobile (iPhone) the boxes appear as a vertical line, not a box, so very confusing for customers.

    I contacted Woocommerce and they suggested it was the theme and that I contact you. Extra information in private content.

    Thanks!
    Lise

    in reply to: Server error (5xx) #1112727

    Hi,

    I just checked and there are a bunch of errors on the error_log. I’ve pasted a few lines from the errors for 6-23-19 below.. It seems like they all have to do with enfold. I use the child theme.

    [23-Jun-2019 00:01:27 UTC] PHP Warning: Creating default object from empty value in /home/fwkhlkfw/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 693
    [23-Jun-2019 00:01:27 UTC] PHP Warning: Creating default object from empty value in /home/fwkhlkfw/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 693
    [23-Jun-2019 00:01:27 UTC] PHP Warning: Creating default object from empty value in /home/fwkhlkfw/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 693
    [23-Jun-2019 00:01:27 UTC] PHP Warning: Creating default object from empty value in /home/fwkhlkfw/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 693

    Thanks,
    Lise

    in reply to: Server error (5xx) #1112599
    This reply has been marked as private.
    in reply to: WooCommerce version 3.6.1 causing issues with Enfold #1094783

    So far so good, that seems to have fixed the issue. Thanks to all.
    Lise

    in reply to: WooCommerce version 3.6.1 causing issues with Enfold #1094476

    Thanks, I’ll do that and see if it fixes the issue.

    Lise

    in reply to: WooCommerce version 3.6.1 causing issues with Enfold #1093736

    Thanks for the links. I’ll work on setting up a staging site and get back to you.
    Lise

    in reply to: WooCommerce version 3.6.1 causing issues with Enfold #1093361

    You can’t as I rolled back to the previous version of WooCommerce. I have images of the product showing up in the dashboard and another image showing it’s not in the storefront. Would those be useful?

    Thanks,
    Lise

    in reply to: Gallery thumbnail blurry #1042186

    Thank you! The only problem is that the blurry images apply to all product images,and there are a lot of them. Can’t I just regenerate thumbnails after putting in the above code or do I really have to upload all images again?

    Thanks!

    in reply to: Gallery thumbnail blurry #1040852

    Thanks for letting me know that I don’t need that code anymore.

    As for the images I want to change. If you go to the home page: https://takeasmoke.com/ and look on the right under Customers top rated products, you’ll notice the images are blurry. When I use inspect element I see that they are 36 pixels by 36 pixels. Since all the images are landscape, I think it would look better if they were 100 pixels wide by 75 pixels high. Hopefully that would do away with the blurriness.

    Bottom line, I want to do away with the blurriness. I’m not sure what update caused them to be blurry and changed the size but they didn’t use to be blurry.

    If I add the below to the functions code, do you think that will fix it?

    add_filter( ‘woocommerce_get_image_size_gallery_thumbnail’, function( $size ) {
    $size[‘width’] = 100;
    $size[‘height’] = 75;
    $size[‘crop’] = 1;
    return $size;
    }, 10, 1);

    Thanks,
    Lise

    in reply to: The quality of the gallery pictures in the store #1037106

    I wish there was a way to set the gallery-thumbnail images in Appearance>customize>woocommerce images, but there isn’t. My gallery-thumbnail images are blurry and set to 36×36 pixels, don’t know how this happened, and I see the solution is to add the following into the functions code:

    add_filter( ‘woocommerce_get_image_size_gallery_thumbnail’, function( $size ) {
    $size[‘width’] = 300;
    $size[‘height’] = 300;
    $size[‘crop’] = 1;
    return $size;
    }, 10, 1);

    I was going to do that but change the width to 100 and the height to 75 so it will have the same ratio as my other images in Woocommerce. Only problem is that in my functions is the following and I’m not sure what that is or if it will override the above code:

    global $woocommerce;

    if (version_compare($woocommerce->version, ‘3.0.0’, “>=” )) {

    add_theme_support( ‘wc-product-gallery-zoom’ );
    add_theme_support( ‘wc-product-gallery-lightbox’ );

    function avia_woocommerce_gallery_thumbnail_description($img, $attachment_id, $post_id, $image_class ) {
    return $img;
    }
    function avia_woocommerce_post_thumbnail_description($img, $post_id){
    return $img;
    }

    Should I put the code above that or delete that? I’m afraid to try it in case it messes up my website at this time.
    Thanks!

    in reply to: Will Enfold be Gutenberg compatible? #996112

    I’m happy. I will look forward to Enfold updates knowing that I don’t have to change themes. You can close this topic as far as I’m concerned.

    in reply to: Will Enfold be Gutenberg compatible? #995674

    I am not signed up to your blog so this is all new to me. I posted about Gutenberg previously so was notified about my post and found the 2 links about Gutenberg and Enfold. I tried out the Gutenberg plugin on a test site and loved it. So glad to hear that you are going to incorporate it and that we won’t have to look for another theme.
    Thank you, thank you!!

    in reply to: Indexing problem #939473

    Do you mean use a robots.txt or .htaccess? I’m not familiar with a php rule.

    Thanks

    in reply to: Indexing problem #939368

    In case it helps, the error is a “Server errors (5xx)”

    Since there is a new update expected soon, should I maybe just wait and see if that fixes the problem?

    Thanks!

Viewing 23 posts - 1 through 23 (of 23 total)