Thank you for taking the time! That worked!!
I did the FTP steps but the step 10 (pasted below) don’t make sense to me – I don’t see any way on the https://build.envato.com page to generate a new private key – also it refers to my apps but I don’t have an app, I just have a website tring to use the envato theme. Also I see no mention of permissions for private API keys on that other page. So I am lost. Can you help?
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10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
Hi, Michael,
Would love help, but I am not comfortable giving my FTP creds. If you are familiar with the problem, can you just post instructions?