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October 7, 2024 at 11:48 am in reply to: Critical error Enfold – Updating woocommerce product #1468557
Hello Yigit
sorry for the delay but I was just now able to create a new staging site. Login data in private content. If you need any further informations let me know.
Best Regards Marc
- This reply was modified 3 days, 14 hours ago by L-mobileGroup.
September 19, 2024 at 1:04 pm in reply to: Critical error Enfold – Updating woocommerce product #1467453Hello
you used the wrong ALB element – added the right one below to your product.
Best Regards Marc
September 18, 2024 at 2:50 pm in reply to: Critical error Enfold – Updating woocommerce product #1467319Dear Rikard
also I tested your solution again – it does NOT work. Please create new product (no copy) and place product info element in advanced layout builder – and also a critical error occurs.
Best Regards Marc
September 18, 2024 at 8:30 am in reply to: Critical error Enfold – Updating woocommerce product #1467280Dear Rikard
the problem is that we have linked to single product pages from our site, like there https://l-mobile.com/geschaeftsfelder/digitales-service-management/ – the button in the header “demo ansehen” –> if we create a new product all these links will not work anymore. And we got a lot of these links…
Best Regards Marc
September 13, 2024 at 10:43 am in reply to: Critical error Enfold – Updating woocommerce product #1466898Dear Rikard
may not registered to open it through dashboard. Changed but still same behaviour. You can test by yourself.
Best Regards Marc
September 13, 2024 at 8:26 am in reply to: Critical error Enfold – Updating woocommerce product #1466880Dear Rikard
we had done this several times. But to be sure – updated also WP to current version – no change of behaviour.
Best Regards Marc
September 12, 2024 at 1:00 pm in reply to: Critical error Enfold – Updating woocommerce product #1466818Dear Rikard
we had tested this a few times before. But I have done this now also on this staging. Only things are on are:
ENFOLD
Woocommerce
YOAST
and your loginand still it is not working as long YOAST is enabled. As fast YOAST is disabled it works fine.
Best Regards Marc
September 12, 2024 at 12:23 pm in reply to: Critical error Enfold – Updating woocommerce product #1466811Dear Rikard
this is a problem on the staging site. If try to deactivate a lot of plugins at same time (or such premium plugins as wp rocket which has to be forced to be deactivated) it does not work.
I deactivated YOAST plugin for you – as long this is deactivated the info-tab ALB element works. So it seems that there is a conflict between YOAST and the use of this element.
Best Regards Marc
September 11, 2024 at 3:48 pm in reply to: Critical error Enfold – Updating woocommerce product #1466721Hello Rikard
it does not make any difference. You can see on another staging site. Credentials in private content. We had tested every changes possible before – update wordpress, enfold, plugins – everytime same problem.
Best Regards Marc
September 10, 2024 at 3:27 pm in reply to: Critical error Enfold – Updating woocommerce product #1466623Dear support
we now had the time to have again a look on this problem. And we are able to restrict the critical error to every product where we use the “produkt info” ALB element. As long as this element is included in the backend we receive a critical error while saving the product.
Summarizing the problem:
Every product which includes this ALB-Element in the advanced layout builder is causing a critical error while saving or updating.It makes no difference if we update wordpress and/ or enfold theme, plugins etc.
We are using custom tab plugin for woocommerce – also deactivating this one makes no difference. We set up a staging site for you. Credentials in private content.Thanks a lot for having again an eye on this issue.
Hello Rikard
the problem is that we want to avoid to loose the ID of those products. But will try with 1 or two too see what happens. As fast as YOAST is disabled the products are working to save.
Best Regards Marc
Hello Rikard
I added Image, category, etc. to it and it is still saveable without error. Think the problem occurs from Enfold and YOAST on some way. If YOAST is deactivated saving of old products is also possible without error.
Best Regards Marc
June 14, 2024 at 11:33 am in reply to: Critical error Enfold – Updating woocommerce product #1450358Dear Rikard
should be possible in several steps. Will deactivate it for you. Kept all woocommerce related plugins active and YOAST.
Regards Marc
Dear Rikard
yes do whar needed. We had tested latest enfold version on another staging site – same issue. Also done a update of YOAST tried to fix it. Same behaviour. Have done the enfold update.Best Regards Marc
Hi Rikard
we use woocommerce products for different things whitepaper download, webcasts and as single products. Everywhere we use within the template builder product elements the error occurs. Have write you example links from products which are affected.Regards Marc
Dear Rikard
send u in private content credentials.
Regards Marc
Dear Rikard
tested to deactivate all plugins and noticed that it belongs due a problem within ENFOLD and YOAST. We are running YOAST 22.4 – but also with newest ENFOLD and YOAST version a critical error occurs. Will send credentials for a staging site to you.
Best Regards Marc
June 12, 2024 at 11:18 am in reply to: Critical error Enfold – Updating woocommerce product #1448994Hi Rikard
tested it on a clone of our site but does not help. Still critical error. If you need I could give you access to a staging enviroment to test.
Best Regards Marc
Hello Rikard
we are running on Enfold 5.6.12Regards Marc
April 22, 2020 at 8:01 am in reply to: Zoom behaviour on Laptops | Windows Desktop App Scale #1206066Dear Ismael
we already use css to change size of text or elements (also for this). But some elements are scaled when Windows Zoom is activated. Please have look on this page once again.
Best regards Marc
April 2, 2020 at 5:45 pm in reply to: Zoom behaviour on Laptops | Windows Desktop App Scale #1200251Dear Ismael
as example on Exaaample 1 Link–> Scroll to the section with heading “Folgende Funktionen sind mit L-mobile service erhältlich” – the masonry titles are bigger than the masonry boxes. We added a own css for the size of the headings. Can we avoid such ugly errors?
Best Regards Marc
May 1, 2019 at 4:11 pm in reply to: Issues with enfold since update to 4.5.5 — layout broken, cpt mobile broken,… #1096194Dear @Günter
a BIG thank you! this was right solution as we see. We replaced the code for cpts in our functions.php with this code:
function my_alb_supported_post_types( array $supported_post_types ) { $supported_post_types[] = 'mitarbeiter'; $supported_post_types[] = 'munkatarsaink'; ............more cpts return $supported_post_types; } add_filter('avf_alb_supported_post_types', 'my_alb_supported_post_types', 10, 1);
As I can see this fixed the broken layout problem. Once again very good work Günter! You made my day! Will see how I could fix the problem with the WPDM shortcode.
Best Regards and thanks for your help Marc
May 1, 2019 at 11:18 am in reply to: Issues with enfold since update to 4.5.5 — layout broken, cpt mobile broken,… #1096148Dear @Günter
thank you for your answer but we are at the moment not sure what to do? We are still on 4.5.6.1 because we can not roll back to 4.5.3 without js errors. We disabled all enfold compression and WP fastest cache. Still all cpts are broken. you can see there:
and so on…. all cpts are broken noe both on mobile and desktop
As it seems there are only a few elements now
Since 4.3 there is a new filter to register CPT for ALB: avf_alb_supported_post_types (see function AviaBuilder::get_supported_post_types() ).
You can remove the avf_builder_boxes filter. You might consider to use the avf_metabox_layout_post_types if you need the layout meta box.
Can you try to update this and check?
–> where should we do this on 4.5.6.1 or 4.5.3 also how to do that? maybe you can give us more advice.
Send you login data in private reply. they are working on live page and staging site. Please note –> both pages are on 4.5.6.1. there is another staging page which is still on 4.5.3 which is working. please do not overwrite this on.
Thanks for support Marc
May 1, 2019 at 7:42 am in reply to: Issues with enfold since update to 4.5.5 — layout broken, cpt mobile broken,… #1096054Dear @Günter
we are not able to roll back enfold. If we do we receive some errors in dev console and no js relevant items (layerslider, masonry element, etc.) are loaded.
Uncaught SyntaxError: Invalid or unexpected token greensock.js:18 Uncaught SyntaxError: Invalid or unexpected token layerslider.kreaturamedia.jquery.js:13 Uncaught SyntaxError: missing ) after argument list (index):1 Uncaught SyntaxError: Invalid or unexpected token at layerslider.transitions.js:13 avia-snippet-lightbox.js:153 Uncaught TypeError: links.not(...).addClass(...).magnificPopup is not a function at HTMLDivElement.<anonymous> (avia-snippet-lightbox.js:153) at Function.each (jquery.js:2) at n.fn.init.each (jquery.js:2) at HTMLBodyElement.<anonymous> (avia-snippet-lightbox.js:149) at Function.each (jquery.js:2) at n.fn.init.each (jquery.js:2) at n.fn.init.$.fn.avia_activate_lightbox (avia-snippet-lightbox.js:142) at Object.$.avia_utilities.avia_ajax_call (avia.js:61) at HTMLDocument.<anonymous> (avia.js:44) at i (jquery.js:2)
Can we fix that? 4.5.6.1-beta-1 is not working –> broken CPT page Currently we went back to 4.5.6.1 to keep site running, but all CPTs are broken.
Thank you in advance for your help Marc
- This reply was modified 5 years, 5 months ago by L-mobileGroup.
April 30, 2019 at 10:44 pm in reply to: Issues with enfold since update to 4.5.5 — layout broken, cpt mobile broken,… #1095957Dear @Günter
with this beta ALL viewports of custom post types are broken –> also on desktop view. I created a staging site with the beta. If you want I can give you login data for testing. We will now roll back running page to 4.5.3.
Best Regards Marc
April 30, 2019 at 9:41 pm in reply to: Issues with enfold since update to 4.5.5 — layout broken, cpt mobile broken,… #1095943Dear Günter
thank you for the update. We will test today and give you a feedback.
Best Regards Marc
- This reply was modified 5 years, 5 months ago by L-mobileGroup.
April 26, 2019 at 8:32 am in reply to: Issues with enfold since update to 4.5.5 — layout broken, cpt mobile broken,… #1094646Dear @Ismael
we try, but no change on custom post types. . FTP-Login in private field.
Any updates on the other related issues maybe?
1. WPDM buttons and calendarize it shortcodes for calendars not working
2. post type “infothek”. But now the boxzilla box appears in frontend without button and button has moved within the footer of the page.Best Regards Marc
P.S.: I try to ask several times for the 4.5.3 version of enfold. I now got the files — in worst case will we be able to roll back the theme if we overwrite new theme files with 4.5.3 or will it not work?
April 25, 2019 at 10:00 am in reply to: Issues with enfold since update to 4.5.5 — layout broken, cpt mobile broken,… #1094331Dear @Ismael
one more error –> This is our code within a boxzilla pop-up
Boxzilla Pop-Up –> it shows normally a pop-up with a enfold button to a register page. This pop-up is placed within custom post type “infothek”. But now the boxzilla box appears in frontend without button and button has moved within the footer of the page.
Best Regards Marc
April 25, 2019 at 9:36 am in reply to: Issues with enfold since update to 4.5.5 — layout broken, cpt mobile broken,… #1094325Dear @Ismael
thank you for your help. We add both code to our enfold-child functions.php. Relocating the containers seems not to be working. I added you two images of backend edit. One of of wp standard page (seite) and on of a custom post type (referenz). Page shows a additional field to show parser info.
You wrote above
then update the CPT items
How to update them?
Thanks for supporting Marc
- This reply was modified 5 years, 5 months ago by L-mobileGroup.
April 24, 2019 at 3:58 pm in reply to: Issues with enfold since update to 4.5.5 — layout broken, cpt mobile broken,… #1094041@support: Please have once again a look to fix the problems. Also please send use enfold version 4.5.3 to fix it temporary if there is no fast solution from your side.
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