Hello Rikard

yes this could be possible – please try now to activate YOAST. After that a critical error should appear while saving.

Best Regards Marc

Hello Rikard

please find attached in private data new link for loggin in. You do not need additional PW or other credentials. Please note: we are not able to provide staing sites which are more as 14 days usable. after this they will always delete themselves.

Best Regards Marc

• This reply was modified 2 months ago by L-mobileGroup.

Hello

you used the wrong ALB element – added the right one below to your product.

Best Regards Marc

Dear Rikard

the problem is that we have linked to single product pages from our site, like there https://l-mobile.com/geschaeftsfelder/digitales-service-management/ – the button in the header “demo ansehen” –> if we create a new product all these links will not work anymore. And we got a lot of these links…

Best Regards Marc

Dear Rikard

we had done this several times. But to be sure – updated also WP to current version – no change of behaviour.

Best Regards Marc

Dear Rikard

this is a problem on the staging site. If try to deactivate a lot of plugins at same time (or such premium plugins as wp rocket which has to be forced to be deactivated) it does not work.

I deactivated YOAST plugin for you – as long this is deactivated the info-tab ALB element works. So it seems that there is a conflict between YOAST and the use of this element.

Best Regards Marc

Dear support

we now had the time to have again a look on this problem. And we are able to restrict the critical error to every product where we use the “produkt info” ALB element. As long as this element is included in the backend we receive a critical error while saving the product.

Summarizing the problem:

Every product which includes this ALB-Element in the advanced layout builder is causing a critical error while saving or updating.It makes no difference if we update wordpress and/ or enfold theme, plugins etc.
We are using custom tab plugin for woocommerce – also deactivating this one makes no difference. We set up a staging site for you. Credentials in private content.

Thanks a lot for having again an eye on this issue.

Hello Rikard

I added Image, category, etc. to it and it is still saveable without error. Think the problem occurs from Enfold and YOAST on some way. If YOAST is deactivated saving of old products is also possible without error.

Best Regards Marc

Dear Rikard
yes do whar needed. We had tested latest enfold version on another staging site – same issue. Also done a update of YOAST tried to fix it. Same behaviour. Have done the enfold update.

Best Regards Marc

Dear Rikard

send u in private content credentials.

Regards Marc

Hi Rikard

tested it on a clone of our site but does not help. Still critical error. If you need I could give you access to a staging enviroment to test.

Best Regards Marc

Dear Ismael

we already use css to change size of text or elements (also for this). But some elements are scaled when Windows Zoom is activated. Please have look on this page once again.

Best regards Marc

Dear @Günter

a BIG thank you! this was right solution as we see. We replaced the code for cpts in our functions.php with this code:

function my_alb_supported_post_types( array $supported_post_types )
{
  $supported_post_types[] = 'mitarbeiter';
  $supported_post_types[] = 'munkatarsaink';
  ............more cpts
	
  return $supported_post_types;
}
add_filter('avf_alb_supported_post_types', 'my_alb_supported_post_types', 10, 1);

As I can see this fixed the broken layout problem. Once again very good work Günter! You made my day! Will see how I could fix the problem with the WPDM shortcode.

Best Regards and thanks for your help Marc

Dear @Günter

we are not able to roll back enfold. If we do we receive some errors in dev console and no js relevant items (layerslider, masonry element, etc.) are loaded.

 
Uncaught SyntaxError: Invalid or unexpected token
greensock.js:18 Uncaught SyntaxError: Invalid or unexpected token
layerslider.kreaturamedia.jquery.js:13 Uncaught SyntaxError: missing ) after argument list
(index):1 Uncaught SyntaxError: Invalid or unexpected token
    at layerslider.transitions.js:13
avia-snippet-lightbox.js:153 Uncaught TypeError: links.not(...).addClass(...).magnificPopup is not a function
    at HTMLDivElement.<anonymous> (avia-snippet-lightbox.js:153)
    at Function.each (jquery.js:2)
    at n.fn.init.each (jquery.js:2)
    at HTMLBodyElement.<anonymous> (avia-snippet-lightbox.js:149)
    at Function.each (jquery.js:2)
    at n.fn.init.each (jquery.js:2)
    at n.fn.init.$.fn.avia_activate_lightbox (avia-snippet-lightbox.js:142)
    at Object.$.avia_utilities.avia_ajax_call (avia.js:61)
    at HTMLDocument.<anonymous> (avia.js:44)
    at i (jquery.js:2)

Can we fix that? 4.5.6.1-beta-1 is not working –> broken CPT page Currently we went back to 4.5.6.1 to keep site running, but all CPTs are broken.

Thank you in advance for your help Marc

• This reply was modified 5 years, 7 months ago by L-mobileGroup.

Dear Günter

thank you for the update. We will test today and give you a feedback.

Best Regards Marc

• This reply was modified 5 years, 7 months ago by L-mobileGroup.