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Viewing 27 posts - 91 through 117 (of 117 total)
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  • in reply to: Add text to the header #632158

    Thanks Yigit for the help!

    Cheers!
    Kyle

    in reply to: smooth scroll to top & merge footer widgets #625781

    Thanks Rikard for the quick response.

    We are not using minify plugins. So i added the code and that worked ;)

    Thanks a lot

    Cheers
    Kyle

    in reply to: page scroll not smooth in IE and Chrome #587729

    Hi Vinnie,

    Thanks :) enfold theme helps a lot to make it nice.
    I did what you suggested and the issue stays the same.

    If i use the scroll wheel on my mouse the scroll is bumping and do not looks smooth (this only happens in Chrome and IE), but if i use the bar to bring the site down it goes nice.

    Thanks for the help.

    in reply to: page scroll not smooth in IE and Chrome #584164

    Hi Rikard

    The link is in the private area.
    Thanks for the help.

    in reply to: Background video feature does not work for Safari or IE #583690

    Thanks for the info Rikard.
    Changed the video format from webm to mp4 and worked ;)
    Thanks

    in reply to: Background video feature does not work for Safari or IE #582337

    Hi Yigit,

    Please use this link (in the private area) it is a copy of the live site.
    Just updated to the latest enfold version (3.4.7) as you recommended, but the result is the same.

    Cheers

    in reply to: Background video feature does not work for Safari or IE #581838
    in reply to: Background video feature does not work for Safari or IE #581784

    Hi Andy,

    No it only appears the black placeholder of the video and a link to download it (i tested in IE 11 and safari 8).
    Cheers

    in reply to: Buddypress posts comment doesn't work #579567

    Hello Ismael,

    After asking for help at the BuddyDev support (owner of the Blog Categories for Groups plugin), they made a new version of it and resolved the issues.

    Thanks

    in reply to: Enfold social media icons in widget #579564

    Thanks Yigit,

    It helped me out. Thanks
    Kyle

    in reply to: Buddypress posts comment doesn't work #574778

    Hi Andy,

    We deactivated the plugin Blog Categories for Groups and it works…but then we cannot blog in the groups.
    Help is appreciated.

    Cheers

    in reply to: Buddypress posts comment doesn't work #573282

    thanks – access in private comments below with link to issue.

    You guys are too patient and nice!
    I guess I saw the ‘Duration’ on the slide page and didn’t realize it was ignored because I didn’t turn the damn thing on LMAO!

    I feel like a total dweeb and want to delete this post hahahahhaa.

    Keep up the great work – BEST THEME EVER. I’ve converted 100% of my clients to Enfold.

    sure – see below

    in reply to: Edit phone number font size/color #529530

    I had to use this to get it to work:

    .header_color .phone-info { 
       font-size: 15px; 
    } 

    version of WP and theme are both current. I disabled all plugins but it was still happening.

    Found out there was an issue where my machine / browser was corrupting the files on upload. Fixed it and all is well.

    Apologies for any confusion.

    I installed enfold, used Child Themify to create a child theme called ‘Vault’ and then I’m using it on two sites, both of which have the same issue.

    I’ve not hacked the theme in any way…all front end customizations have been done via the Custom CSS area…

    Does that help?

    We are re-using the child theme – do we need to use a new child theme for each multi-site?

    in reply to: Crawling Errors 500 #481109

    Josue – just wanted to let you know I reached out the folks at cro.ma via the email on their site and got this:

    Delivery to the following recipient failed permanently:

    (Email address hidden if logged out)

    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the server for the recipient domain cro.ma by cro.ma. [192.185.141.87].

    The error that the other server returned was:
    550 No Such User Here”

    While I think the gist of the technical knowledge is valid and provides insight and guidance to the cause, his point about robots is out of date, just like his blog which seems to have been abandoned in 2012…

    Thanks again – I know if we all put our heads together we can find the best solution. Right now I’m wondering what happens if I only restrict the index.php file in my theme folder and leave the CSS and JS files… anyone know how Google will handle that? I know SEO, but not so much about how crawlers actually chew their food….

    in reply to: Crawling Errors 500 #480942

    Thanks – FYI, Yoast’s article is no longer 1 yr old…he wrote a new one yesterday:

    https://yoast.com/dont-block-your-css-and-js-files/

    Looking forward to a response…maybe we just need to disallow a specific file instead of the entire folder?

    Thanks,
    Kyle

    in reply to: Crawling Errors 500 #480020

    Glad to hear I’m not the only one who has been hitting his head up against this… Its happening on all my Enfold sites and I’m constantly going back and forth between blocking robots.txt folders so they don’t throw up errors, then getting other errors because resources in those folders are blocked.

    I will say adding this to htaccess:

    Options +Indexes
    # or #
    IndexIgnore *

    has removed my 403’s so far across the board. Now I’m just trying to figure out if the 500’s are going to go away or if they are going to linger…no verdict yet, but I am keen to hear Kriesi’s thoughts on whether we should or shouldn’t block these resources…I’m not in the habit of hiding things from Google just because I don’t want to see the error :D

    in reply to: Crawling Errors 500 #479958

    So I added the robots.txt restrictions you (and the link to cro.ma) suggest, and this is the result:

    Screenshot of Google Webmaster Tools Errors for my site

    As you can see, Google reports the blocking of 4 resources inside the themes folder. I have more sites which are worse, but I’d prefer not to post client sites on here ;)

    Any thoughts on next steps? I could add some specific ‘Allows’ to robots for each resource Google needs access to, but I’m here looking for a more reasonable option as that path would be pretty onerous to manage for one site, much less a lot of awesome Enfold sites…

    Thanks for your cooperation – I can’t say how much I appreciate Enfold and what its done for me and WordPress.

    in reply to: Crawling Errors 500 #479890

    Hey Josue – are you suggesting we tackle this from the cro.ma link?

    First we’ll look at a coding solution for this.

    in your index.php file right at the top you will find the following:

    <?php get_header(); ?>
    or

    get_header();
    You should replace it with the follwing:

    <?php if (function_exists(‘get_header’)) {
    get_header();
    }else{
    header(“Location: http://&#8221; . $_SERVER[‘HTTP_HOST’] . “”);
    exit;
    }; ?>

    in reply to: Crawling Errors 500 #478434

    I will try this and post the results in a few days (maybe a week if I get distracted :P) but as I said above, Google needs access to crawl the CSS files in here so it can render the site (and test desktop and mobile versions with this tool:

    https://www.google.com/webmasters/tools/mobile-friendly/

    Please see the Yoast article on this subject (he knows more about SEO than me):

    https://yoast.com/wordpress-robots-txt-example/

    Last time I tried to Disallow this folder, I just moved the problem. No 500 error, but I started failing the mobile friendly test and getting ‘blocked resource’ issues in Webmaster Tools. I will wait and see if Google starts throwing errors at me and report back :D

    Thanks for your help – I really hope this works as I just completed my inventory and almost all my Enfold sites have the same SEO issue in Google Webmaster Tools.

    Kyle

    in reply to: Crawling Errors 500 #478380

    I am an SEO guy and am experiencing the same problem with one of my sites using Enfold. While the front end of the site looks gorgeous, Google Webmaster Tools is throwing up this error on the dashboard:

    Last crawled: 7/17/15
    First detected: 5/11/15
    Googlebot couldn’t access the contents of this URL because the server had an internal error when trying to process the request. These errors tend to be with the server itself, not with the request.

    As you can see this problem has been happening off and on for 2 months. I’ve marked it as fixed a number of times, assuming that it was a server problem, only to find it coming back. I have multiple sites on the same platform (WP Engine) which all use Enfold and this seems to be the only one showing this problem consistently over time. I logged a case with WP Engine (their support is as awesome as Enfold’s!) and they helped me fix the 403 on the framework folder I was having by adding this piece of code to the top of my .htaccess:

    Options +Indexes
    # or #
    IndexIgnore *

    As per: http://viralpatel.net/blogs/htaccess-directory-listing-enable-disable-allow-deny-prevent-htaccess-directory-listing/

    Moving back to the 500 error – I continued to work with WP Engine and we found this error in the server log file, which points a problem with the header call on line 9…

    [Fri Jul 24 18:30:26.399224 2015] [:error] [xxxxxx] [client ……………] PHP Fatal error: Call to undefined function get_header() in ………/xxxxxx/wp-content/themes/enfold/index.php on line 9

    WP Engine asked me to contact my theme developer as they cannot see an issue with any other sites of mine with Enfold. Any thoughts at this point are appreciated as I don’t want my Webmaster Tools showing 500’s – and to answer the earlier question, you can no longer get away with hiding CSS files via robots.txt. Since Google upgraded their mobile friendly algorithm on April 21st, they want to be able to completely render your site, so hiding front end files with robots is now frowned on 100%.

    Anything I can do to assist in figuring out this issue please let me know as I’m eager to sort this. I’m about to go thru all my Enfold sites with a fine tooth comb and see if any others are showing 500 and 403 with those 2 folders.

    Thanks,
    Kyle

    PHP Fatal error: Call to undefined function get_header()

    Thanks – that worked wonders.

    Y’all are great – Enfold has transformed my approach to WordPress forever. I really appreciate everything you do and have done! I can’t believe I ever worked with WordPress in any other theme.

    Thanks – both definitely adjust correctly, but the logo loads left justified instead of left 95px. Once I scroll the logo jumps into the right place 95 left…any ideas?

Viewing 27 posts - 91 through 117 (of 117 total)