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It is definitely to do with the child theme. The theme has updated but the child theme is conflicting with it. I need to use the child theme as the styles are all set within it and there has been some code added to it. If you could check this for me I would be very grateful?
I need to be able to update the theme of course and this isn’t convenient at all.
Let me know what you need access to so you can see what’s going on.
Thanks,
I think there is something going on with the child theme that’s causing a conflict. Would you mind looking into this for me?
HI Vinay,
I have updated the theme as you guys said, but this error has happened:
Fatal error: Call to undefined function avia_header_class() in /var/sites/m/mybiz-canterbury.co.uk/public_html/wp-content/themes/enfold-child/header.php on line 12
Please can you help? I’ll have to roll back the theme again so that the website works for now.
This isn’t good. Your help would be greatly appreciated to solve this issue.
Cheers,
Krissie
HI Vinay, I only just saw this post.
I’m uploading the latest version now but I did as your video tutorial suggests, which is copy over direct. I think you need to update the video as the theme is huge now and takes ages to upload!Now my website is down and it looks bad for my client.
I’ll let you know if I still have problems.
Cheers,
Krissie
Hi guys,
It has updated with no problems until now, using the auto update.
That’s why I’d like assistance in updating the theme please. If it was my own site, then no problem, but it isn’t.
It’s the first time I’ve had an issue with enfold on updates.
The API is added in the theme options already and has been for a while. The other websites I have using Enfold didn’t have issues with the update, so there must be something to do with the child theme?
HI Vinlay,
Thanks for getting back to me. Thing is, why do I need to do it manually? Why won’t it work within the update area of wordpress? I don’t want to have to do manual updates for ever more.
Please can you look into this for me as I’m very concerned, I don’t want the website to have to be rolled back again if the update goes wrong. I’ve just purchased another Enfold theme so I would appreciate your support on this.
Thanks,
Krissie
Hi Vinay,
Thing is I’m scared to update the theme as it caused an error yesterday. Please can you look at my previous posts and help me work out why the update would have caused such a failure. It caused the whole site to fail.
Thanks,
Krissie
Hi there,
The code that was added has been added to the Child theme. The file lives in the folders on the ftp as below in the private area.
Can you confirm if this may have caused problems with the update?
If not, then please can you update the site for me as I’m scared the website will fail again if I do it.The site is currently running fine again and is running on the latest wordpress but with your 3.5.4 Enfold version.
Please let me know what I should do next to avoid this happening again. My clients won’t be too pleased if I keep having downtime on their site when I do updates.
I’m about to purchase Enfold twice again for two more clients, so your help would be greatly appreciated on this matter.
Thanks,
Krissie
Hi Yigit,
Okay, the site has been rolled back and is working as normal now.
There was some bespoke coding amends to some of the code so the logos change with the pages (see: http://www.mybiz-canterbury.co.uk/growmybiz and http://www.mybiz-canterbury.co.uk/startmybiz) but I need to find out from the guy that did it, where he made the changes. Can I then ask you to have a look and see if this affected the update?
I’m scared to do an update on the site now, but am doing a full back-up in case the update fails again. Is 3.6 essential for security or is it just functionality? I can’t do an update until I know what caused the malfunction, any advice would be greatly welcome.I’ll be in touch,
Krissie
Hi Yigit.
Please help, I’m getting serious errors. The update has really buggered up the website!
What should I do if the roll back doesn’t work?Thanks,
Also, there was some bespoke code added by a developer, so that the header logo will change with specific pages. Could this code have caused the error?
Thanks
I’m scared to. I’ve had to roll back the website. Why would have this happened? My updates on other websites are fine. Is it because I’ve used a child theme?
Ooh, no. I wouldn’t know what to use?
Can you help me?I need to use this logo:
http://mybiz-canterbury.co.uk/wp-content/uploads/2015/02/CCC-logo.png
Thanks my friend! :)
Yes, it’s worked!!! Thanks so much Ismael, you rock!
Whoop whoop!
I’m a happy bunny. Let’s hope now that Kriesi works out a way of making the masonry load more buttons work better but I’m good for now.
Thanks and all the best!
Hi Ismael,
Thanks for the help. Thing is I don’t want to have to update this every time there is an update. Can I make the amend in the child theme?
Hey Ismael,
If you see the following pages all the separators are bars – which is what I’d like on all of the masonry sorters throughout the site.
http://mybiz-canterbury.co.uk/mentors/
http://mybiz-canterbury.co.uk/news/
http://mybiz-canterbury.co.uk/events/
Many thanks,
Krissie
Ok cool. How are things going with this?
I would also like to ask why some of the mansonry categories on my website are separated by a vertical bar and others by a forward slash? Is there any way of making them all have a vertical bar? Looks much nicer.
Cheers,
Krissie
Hi Vinay,
I think it’s a mixture of both. The form itself would be responsive but the iframe needs to be responsive too? Does the theme do this automatically or would I have to apply responsive parameters to the iframe within the css?
I’m not sure how it works.
Thanks
What do you mean? Do you need access to the backend of the site? Or access to the form?
Cheers,
Krissie
