I think it has something to do with the theme… I was unable to provide a clearer explanation earlier, because I was in between a few things, but here’s what’s going on:

I added the “contact form” to the aforementioned page, then tested it to see if the form would alert me that someone (me) had filled it out. I waited… and waited… and waited… and nothing but a confirmation on the page, indicating the message had been sent – only no message was sent because I didn’t receive it.

Unless it’s a matter of updating the version of WP, which is pretty current – 4.7.2 – it seems to be an issue with the theme. If not, please clarify what you mean by “running tests” and SMTP?

Thanks!

UPDATE: I updated the theme and WP. Still nothing.

• This reply was modified 7 years, 7 months ago by kreativesouls. Reason: update

that didn’t work. this is what happened:

So… I restored a previous edit, along with your suggestion, which removed the emboldened red text for the testimonials. However, the content below the testimonials disappeared once again.

Hi, just wondering if you are going to provide a solution for this issue? I can’t continue to wait after today.

Please advise.

Your login has been updated. I”m having this problem on the homepage.

you have to try it on a mobile device and go to this page: http://www.lbh.healthcare/performance-advantage/

it’s also like that on the Legacy Behavior page.

anybody there?