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Viewing 13 posts - 1 through 13 (of 13 total)
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  • in reply to: Can't update #1085560

    Hi Nikki,
    thank you for your response. I am honestly not very fond of that idea.There is a lot of custom programming on my website that I didn’t do myself and I have no idea how this might affect my website. It’s a really large website and my only source of income, I wouldn’t like to mess with it. Is there no other option?
    Barbara

    in reply to: Problems with Burger Menu, Lightbox #1048414

    Yes, thank you!

    in reply to: Problems with Burger Menu, Lightbox #1047447
    This reply has been marked as private.
    in reply to: Problems with Burger Menu, Lightbox #1046378

    Hi Nikko,

    we updated the header.php in our stageing area but it didn’t change the message or the problem with the lighbox. Any other ideas?

    in reply to: Problems with Burger Menu, Lightbox #1041701

    Hi Nikko,

    thank you, but that checkbox is already checked. There must be another reason why it’s not working.

    Barbara

    in reply to: Problems with Burger Menu, Lightbox #1040978

    Thank you, Rikard!
    Let me explain:
    I am using the cookie consent function from Enfold.
    When I browse to my website, I see the notice on the bottom of my screen.
    Instead of clicking “OK” I click “Learn more” to see what information I get there.
    I get a popup with the message “Default Lightbox must be activated to work” instead of the information about my cookies.

    Barbara

    in reply to: Problems with Burger Menu, Lightbox #1040480

    Yes, thank you!!! The problem disappeared when I disabled the plugin. I’ll have my husband take a closer look if there is a way to have asyncron Jaca Script loading and still have a Burger menu.
    Thank you again, this really helped me.
    Would you mind taking a look at my lightbox problem, too? I get the message that the standard lightbox is disabled but I can’t find any function to enable it. Any idea? I looked at the performance in Enfold but it seems to be all good there. Could that be another plugin conflict?

    in reply to: Problems with Burger Menu, Lightbox #1039988

    Hi Ricard,
    sorry if I haven’t addressed it accurately. Yes, I mean custom post types. I have several custom post types for different kind of posts.
    An example of a post that is made with a custom post type is this: https://www.kindergeburtstag-planen.de/rezepte/rudolph-mit-der-roten-nase-kekse/
    I am using an iphone and Safari and unless I am on the homepage, an archive or a page, the burger menu doesn’t appear. It’s simply not on the page.
    It shows, however, when the cookie notice is shown. If I click OK for the cookies and go to a different post (try one of the related posts further down), I don’t have burger menus any longer.
    There also seems to be a problem with the cookie notice: If I click for more info, I get an error message. Not sure if that is related in any way.

    Barbara

    List of custom post types:
    Rezepte
    Geburtstagsspiele
    Basteln
    Auswärts feiern
    Videos
    Geburtstags-Tipps
    Druckvorlagen
    Motto-Partys

    • This reply was modified 5 years, 11 months ago by KiGePa.
    in reply to: Problems with Burger Menu, Lightbox #1039749

    Hi Rikard,
    thank you for your support. I have deleted the cache and also updated the theme, created a token etc. However, the burger menu is still not visible on the custom posts. It is visible only on pages, not on the posts. It is also visible when the cookie notice pops up. but that’s it. This leaves my visitors without any navigation when they browse, which increased the bounce rate.

    Barbara

    in reply to: Problems with Burger Menu, Lightbox #1038577
    This reply has been marked as private.
    in reply to: Problems with Burger Menu, Lightbox #1038278
    This reply has been marked as private.
    in reply to: Problems with Burger Menu, Lightbox #1037728

    Hi Nikko,

    I have no explanation for that. When I tried to log in with the data I gave you I had no problem. Can you please try it again?

    Best,
    Barbara

    in reply to: Problems with Burger Menu, Lightbox #1037029

    Oh, and it appears that the Burger Menu only shows up when the Cookie notice pops up or on pages and archives but not on my (custom) posts.

    • This reply was modified 5 years, 11 months ago by KiGePa.
Viewing 13 posts - 1 through 13 (of 13 total)