Thanks very much Ismael, see that the Pinit button is now below the images.

Can you just clarify where I need to add the code add_action( ‘wp_enqueue_scripts’, ‘ava_enqueue_pinterest_script’, 10 ); etc…
In the functions.php file of the theme or the child theme?

Thanks,
kesdeg

Hi Ismael,

For sure, access to the dashboard is below in the private content.

Reference material for the script for the Pinterest Button addition is from here:
https://developers.pinterest.com/docs/widgets/save/

Thanks

kesdeg

Thanks Ismael, of course. Having a dull moment :-)

Kesdeg

Dear Vinay,
We’ve removed all the child theme customisations on staging2.whizzkids-toys.co.uk but it still doesn’t compress, so it isn’t any changes we have made. The files do get compressed if you swop to the parent theme so it is something to do with the child theme.
We’re really keen to get this one resolved, look forward to your thoughts.

Cheers,
kesdeg

Dear Ismael,

Installed Autooptimise on the live site and seemed to work with no issues but a few days ago, the single product pages were not showing completely on any browser. The images and product descriptions not appearing. Trouble shooting identified deactivating Autoptimise solved the problem so I can no longer use this short term solution.

Can you advise if you have found any longer term solution to this problem please.

Thanks,

Kesdeg

Hi Ismael,

Thanks for the investigations. I’m not keen to use either of those plug-ins as have had dramas in the past with messing up the website. Can you please look into solving this issue as a priority.

Many thanks,
Kesdeg

No problem to close this ticket. Thanks

One of your other moderators is working on another issue with the CSS compression so it must keep getting deactivated in that process. I have just activated it again. You have the login to the wordpress site so please re-activate it again if it is not when you look at this issue.

Thank you.
kesdeg

Hi,

Those field entries do not exist in the options table for staging1.whizzkids-toys. However I checked in a site I created to troubleshoot this and they do exist for https://cache-test.whizzkids-toys.co.uk/ where the merged files are working correctly. Also toggling on and off the settings doesn’t create the merged file in the dynamic_avia folder anymore.

Hope this is helpful info.

The folder is there and the merged files are there. I have a screen print but there is no where to upload it.

Why do you think it is not generating the files? Please can we have a quick response we seem to wait 24 hours between every response.

Hi, that doesn’t fix it unfortunately. I had already tried to de-bug by switching back to the parent theme and the files are not compressed on there either so I discounted it being an issue with the child theme.

Please can you look at this again – I have totally removed the child functions.php so we can discount it being an issue with something in there.

Many thanks

Try with this new password

On further investigation, it seems it might the the WP Rich Snippets plugin that is causing these issues as when I deactivate it, the problem resolves. Interestingly though, it only appears on some of the blog posts, not all.

Appreciate your time looking into this one as I don’t want to not use WP Rich Snippets.

Cheers,

kesdeg

Site ground is hosting provider. We are waiting on this one issue to go live so very keen for you guys to look at this one.

Thanks!

Thanks for the info. From the documentation on the link, I’ve added in the widget and text but I can’t seem to find the code to insert the widget header below the menu bar. and push content down. It justs overlays the content below. I would really appreciate any guidance on what I can add in to do this.
Warm regards,
Kesdeg