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  • in reply to: Image captions overwriting text #1317529

    I’m having the same problem on my site – it’s only happening in Safari (Mac). When you move the cursor over a linked photo, the caption jumps down into the text below. Each time the cursor is moved off and back over the photo the caption jumps lower. I went to the link in Jason’s post and saw the same thing as is happening on my site.

    Hi Yigit,

    I installed the envato market plugin. After doing that, it recognized that an update is available. I have tried 4 times to run the update with a different message each time. Once it said the update was successful, but then still showed the update was available and I’m using the previous version. Another time it said the update failed because it was the most current version. Another it failed and offered me this:

    An error occurred while updating Enfold: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. archive.php, functions.php, config-wordpress-seo/config.php, config-wordpress-seo/wpseo-mod.js, config-include.php, style.css, config-relevanssi/class-avia-relevanssi.php, header.php, config-gravityforms/gravity-mod.css, config-gravityforms/config.php, config-instagram-feed/class-avia-instagram-feed.php, config-instagram-feed/class-avia-instagram-feed-widget.php, config-woocommerce/config-356.php, config-woocommerce/woocommerce-mod-css-dynamic.php, config-woocommerce/config-woocommerce-bookings/woocommerce-booking-mod.css, config-woocommerce/config-woocommerce-bookings/config.php, config-woocommerce/admin/woo-admin-blocks.css, config-woocommerce/config.php, config-woocommerce/woocommerce-mod.css, config-woocommerce/woocommerce-mod-v26.js, config-woocommerce/woo-loader.php, config-woocommerce/admin-options.php, config-woocommerce/admin-import.php, config-woocommerce/woocommerce-mod.js, config-woocommerce/class-avia-wc-block-editor.php, config-woocommerce/images/arrow_up_down_dark.png, config-woocommerce/images/slideshow-arrow-left.png, config-woocommerce/images/remove.png, config-woocommerce/images/icons-shop-cart.png, config-woocommerce/images/star.png, config-woocommerce/images/arrow_down.png, config-woocommerce/images/slideshow-arrow-right-dark.png, config-woocommerce/images/slideshow-arrow-left-dark.png, config-woocommerce/images/slideshow-arrow-down.png, config-woocommerce/images/bullet_grey.png, config-woocommerce/images/slideshow-arrow-right.png, config-woocommerce/images/arrows.png, config-woocommerce/images/icons-shop-added.png, config-woocommerce/images/loading-light.gif, config-woocommerce/images/arrow_up_down.png, config-woocommerce/images/icons-shop-options.png, config-woocommerce/images/bg-style-wrap.png, config-woocommerce/images/rtl-bullet_grey.png, config-woocommerce/images/icons-shop-details.png, config-woocommerce/images/icon-cart.png, 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    All updates have been completed.
    
    Go Back to Enfold Child ABEA Theme Panel

    Also, I contacted my host. I can whitelist an IP address, not an API. Where do I get the Envato IP address?

    Thank you Yigit! That fixed it. Now the question is, why did the theme updates panel say it was up to date even when I checked manually? I had to update via FTP for both the live and staging site. My token is verified.

    Hi Yigit,

    Thanks for getting back to me. Your screen shot looks a lot different from mine. My venue pages, organizer pages and recurring events pages are still pulling legacy styling after switching to the new modern tribe styles. The main calendar page is OK in Enfold. It uses the new Modern Tribe styling. But…

    This is how my venue page looks in Enfold:
    Venue page – Enfold
    Here is how it looks in the WordPress twenty-seventeen theme:
    Venue page – 2017

    Similarly, the organizer pages have the old styling and the broken spinning wheel at the top left corner. What is that? It doesn’t happen in Twenty-Seventeen theme. The recurring events page has a disjointed broken filter bar in addition to the spinning wheel.

    The images were taken from my staging site. I have provided access to the live site in private content below. My live site is still running the legacy view.

    I appreciate your help to resolve this.
    Keri

    • This reply was modified 2 years, 11 months ago by keribird.
    in reply to: LearnDash Quiz Results Display Issue… #1209302

    That is correct.

    in reply to: LearnDash Quiz Results Display Issue… #1209294

    I removed that other line and it does still work. Thank you!

    in reply to: LearnDash Quiz Results Display Issue… #1209291

    Yay!!
    Mike, thank you for creating this fix!
    Greg, thank you for replying with the additional CSS. I added both and my quiz results are working again!
    Keri

    in reply to: LearnDash Quiz Results Display Issue… #1206619

    Greg, yes I do have a lot of plugins, and they’re all essential.
    I have provided a login for them in the private info my first post in this thread.

    This issue has something to do with the Learndash 3.0 framework. The problem doesn’t happen in the Learndash legacy framework. And, same for me, it is the combo of Enfold and woocommerce that creates the problem, with either one deactivated it works correctly. I previously posted Learndash developer guidelines… hopefully the answer is in there.

    • This reply was modified 4 years, 2 months ago by keribird.
    in reply to: LearnDash Quiz Results Display Issue… #1205562

    I tried again to get some help from LearnDash. They’re not going to assist.

    If it is a theme issue there is no way we can assist in this. Your theme developers would have to respond and provide a solution. The theme is developed and maintained by another developer. We have no access to the code or documentation and are unable to provide support for it.

    I have purchased the Enfold theme for 8 different sites. It would sure be nice to get some support.

    in reply to: LearnDash Quiz Results Display Issue… #1204765

    Yes, I do have WooCommerce. I am using WooCommerce 4.0.1. I just deactivated it in my staging site and got the same result as you — the quiz results work correctly. So awesome. What do we do with that?

    in reply to: LearnDash Quiz Results Display Issue… #1204745

    Hi nesaw,

    Yes. I had been working with them on another issue unrelated to the theme. But when I activated the LD3.0 format, I noticed several theme elements didn’t work (they weren’t necessary, so I removed them), and the quiz results were broken. This isn’t the first time a Learndash update broke Enfold elements. The message from LD is, they expect theme developers to keep up with updates.

    Also, you’re correct they don’t have a forum. You have to send an email. Their response times are pretty slow right now.

    Keri

    • This reply was modified 4 years, 3 months ago by keribird.
    in reply to: LearnDash Quiz Results Display Issue… #1204584

    Greg said:

    Could you try reaching out to the plugin developers to see if they know why this is occurring maybe?

    This is what Learndash support said in response:

    Could they provide more detail of what they are looking for exactly. We don’t typically try to figure out conflicts with other themes. If they provide more of exactly what they are looking for than I can ask the developers to make an exception. I can’t guarantee it but they will def need more detail to consider it.

    Adding: https://www.learndash.com/support/docs/developers/

    • This reply was modified 4 years, 3 months ago by keribird.
    in reply to: LearnDash Quiz Results Display Issue… #1204563

    I’m having the same problem.
    Screen shot with Enfold (missing results and buttons):
    https://snipboard.io/JyXlfs.jpg
    Screen shot with twenty twenty theme (what the display should include):
    https://snipboard.io/EWfH9Q.jpg

    in reply to: WooCommerce Credit Card Fields are not working #1178562

    Hi Basilis,
    I found the offending plugin this afternoon. I’ve had the plugin for weeks, but a recent update of it or the theme or something caused it to break the credit card forms.
    Thank you!

    in reply to: WooCommerce Credit Card Fields are not working #1177917

    oops, sorry: cyclingsavvy.org

    in reply to: Event Calendar Feature Event CSS Problem #1101194

    the following was achieved by making the theme backgrounds transparent. The problem is that effects the non-featured events, too. So it’s not a permanent solution.
    Another issue is that the Event title needs to be white when it is on the feature background, but I can’t change it without changing the non-featured events.
    Also, in mobile view, the ticket price and button are running into the description text.
    https://www.dropbox.com/s/45vicvvd3r9lofx/feature%20event%20blue.png?dl=0

    • This reply was modified 5 years, 2 months ago by keribird.
    in reply to: Event Calendar Feature Event CSS Problem #1101191

    This is what your theme is creating because it is overlaying the tan background on top of the tribe feature background color.
    https://www.dropbox.com/s/r6yhrilum0pfsrc/featured%20event.png?dl=0

    I just want to get rid of the unwanted overlaid background in these two divs so the intended tribe background color can show.
    av-tribe-events-content-wrap
    and
    tribe-events-venue-details (shows in mobile/small screens) you can see better here where I’ve reduced the opacity of the content wrap bg: https://www.dropbox.com/s/tc9itl9zse8xqkh/mobile.png?dl=0
    The tan backgrounds are covering the tribe featured-event-bg which is why you can see the blue when the opacity is reduced.
    https://www.dropbox.com/s/sc67vysvsscvaxl/css%20root.png?dl=0

    in reply to: Event Calendar Feature Event CSS Problem #1099110

    https://yourhealthandwellbeing.org/events/
    Note the featured event in blue. Find that same event in list view.
    https://yourhealthandwellbeing.org/events/list/

    in reply to: Event Ticket Plus attendee page broken display #1087113

    It works. Thank you!

    in reply to: Event Ticket Plus attendee page broken display #1086578

    One more thing.
    I added the CSS to style the buttons, then I tested saving the attendee form and discovered there is a second Checkout button in the socket:
    https://www.dropbox.com/s/y4n97bpp0hoovkr/checkout%20button%20in%20socket.png?dl=0

    in reply to: Event Ticket Plus attendee page broken display #1086508

    That looks much better! Thank you!

    in reply to: Event Ticket Plus attendee page broken display #1086045

    Hi Mike,
    Correct, the footer problem doesn’t happen on another theme. It also doesn’t happen when I use a regular footer in Enfold. It happens when I’m using the Enfold Footer Page option. That seems to be the source of the conflict. It started after WordPress 5. It was working last fall when the Tickets Plus software was updated to create this intermediate attendee page.
    AFAIK, the attendee page can’t be edited. The template can be chosen Event/settings/tickets – the only template that works is the one with no header, no footer. But that template eliminates the link back to the cart, too.
    etting for attendee page
    https://www.dropbox.com/s/p667fa360t5sngd/attendee%20page%20template%20setting.png?dl=0

    The CSS does make the footer go away, but the unwanted image is still there.
    https://www.dropbox.com/s/wmjbjb270cq1zf9/before%20CSS.png?dl=0
    I can live with no footer, but it would be ideal if the regular page footer worked.

    • This reply was modified 5 years, 3 months ago by keribird.
    in reply to: Theme shortcodes not working in LearnDash lessons #1074552

    Yay! It all looks good. Thank you Mike!

    in reply to: Theme shortcodes not working in LearnDash lessons #1073214

    I’ve put FTP credentials in the private content. Thank you!!

    in reply to: Theme shortcodes not working in LearnDash lessons #1071775

    I am am using classic editor. The rest of the site is fine, it’s just the LearnDash posts where the shortcodes are not working.
    I had to get rid of all of the functional shortcodes in the lessons because I have paying customers in the system!
    There is a line separator between the video and the course content grid on this course intro: https://cyclingsavvy.org/courses/cyclingsavvy-mastery/
    If I look a the page in preview mode, it shows up. But it’s invisible on the published page.

    The theme shortcodes are the only ones not working. I have memberpress shortcodes on that page that shows a message when someone is not logged in. That works.

    Thank you
    Keri

    Thank you! I cleared browser cache, that worked.

    Similar problem here. My color background suddenly stopped working in Chrome. It’s giving me a solid background with dotted spinning wheel in the center. It’s still playing like normal in Safari and Firefox.
    All performance features are off because I’m building and styling the site.
    Website URL in private area.

    Thank you Victoria! The link is below in the private content. I’ve also created an admin account for you.

    Since my original post, I started with a clean child theme. The previous one had the design imported from the existing website. I had very little custom CSS and nothing that looked like it would conflict, but the Ticket presented differently in the clean child theme. Now it is showing under the event information, which is better. But the styling was still messed up. I fixed a few egregious things with custom CSS.

    What it looked like by default: https://www.dropbox.com/s/90dajsp0z2tyymj/before%20css.png?dl=0
    what it looks like with my CSS fixes: https://www.dropbox.com/s/et347rg4s6h3nes/after%20css.png?dl=0

    If you have better fixes for this, I’d be grateful. I’m concerned that some of mine might cause conflicts in other places.

    Thanks!
    Keri

    OK, I searched again and found this: https://kriesi.at/support/topic/default-template-settings-missing-from-event-calendar-pro/#post-714239
    It got rid of the sidebar, but the attendee fields are still centered and the selector for the number of tickets is not displaying properly.

    Here is another screen shot: https://www.dropbox.com/s/1vdw60prrivxae4/still%20ugly.png?dl=0

    in reply to: Footer Page Not Showing On Website #953379

    Rats. The custom footer page and socket are displaying perfectly on pages that do not have a sidebar. On pages with a sidebar there is an inch gap between the page footer and the socket. The layout of the custom footer is stretched vertically on those pages, too, so there is a bunch of extra space in the columns.

    Screenshots:
    footer without sidebar: https://www.dropbox.com/s/3yfptfenco2s6x2/footer%20on%20page%20without%20sidebar.png?dl=0
    footer on page with sidebar: https://www.dropbox.com/s/rzvy8153101u0s1/footer%20on%20page%20with%20sidebar.png?dl=0

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