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Thanks for the reply. We’ll try to deactivate the plug-ins. We’re pretty strict on plug-ins and only use what absolutely need. And they are all updated. Will the updating of the shortcodes.js file solve the problem without having to dump any of our plug-ins? Lastly, where can i find a fresh copy of the shortcodes.js file?
Thanks Manavsehgal. Any idea how to fix or is this something that the Kriesl team needs to address? Thanks!
We’re having the same problems. http://tinyurl.com/53j35. In Chrome the broken right chevron icon is displaying the font code and the social media icons in the top page nav simply don’t serve. You’ll also note that the search icon is also missing from the header nav as well. It’s odd as this isn’t for all icons, only certain ones. Any idea what the problem is and how to fix?
Hi Ismael,
After looking into the server configuration we found that the PHP version was set to 5.3.27 FastCGI versus 5.3.27 CGI (stable). The latest version is 5.5.1 CGI. We changed the version to 5.3.27 CGI initially and that apparently fixed things. Interestingly the other theme templates that have layout builders worked fine with the older version of PHP. Would you know if there are issues with Enfold 2.0 and PHP version 5.5.1 CGI? Seems to be working fine. Possibly something with Enfold and the FastCGI configuration. Thanks for your help!
In the event we’re unable to fix this, is it possible to get a copy of enfold 1.8 or whichever was the version prior to 3.6? Just so we can work on the site (and actually build pages) we’ll just downgrade to WordPress 3.5.2 and use the old version of Enfold–which was stable and worked fine. We can upgrade once the bugs have been fixed. Thank you
And when we deactivate the Enfold theme all page building tools come back and are available. This is only with Enfold. :(
HI Devin,
We updated to the Enfold 2.0 and when we initially went to edit a page, the advance layer builder appeared. Upon updating the page the advanced layer builder went back to never showing up on the page. We’re also noticing that if we go to default editor we’re unable to see all the page building tools with no code in “text” mode. Visual mode shows nothing as well. Even more troublesome is that the field to enter code or content below in the add page area is uneditable. I can email you an admin login so you can review the issues we’re seeing. Let me know.
Thank you
Thanks Devin, will I find v2.0 in the download section of themeforest? When I go to download the file name is identical to the previous version ie, “themeforest-4519990-enfold-responsive-multipurpose-theme.zip”. Will this download contain the latest 2.0 version? Thanks!
@zerozendesign, can you send me the URL where you saw the updated download? I’m not seeing it in my download account on Envato. Thanks!
Downgraded to 3.5.2 and am still seeing the problem. Do you have a copy of Enfold 1.9.0 or whichever revision was before 1.9.1? The page layout builder worked fine in the older version of Enfold and WordPress 3.5.2. Figure we can downgrade and complete the site and then upgrade when all the bugs are worked out. Thank you!
Found this on the WordPress site. Not sure if it’s related with the problems we’re seeing here in the advance layout builder
“KNOWN ISSUES
jQuery
Plugins and themes which use their own jQuery without properly compensating for WP’s will break. Again. jQuery was upgraded in 3.6, so even though this should be much less of a problem, please take note. (Plugin and Theme Devs – Please stop using your own version of jquery!)
See https://core.trac.wordpress.org/ticket/22896 for more details.
jQuery BlockUI alert error
Plugins and themes that happen to be using jQuery.BlockUI may have an interesting error where they get a popup saying that they need to use jQuery later than v 1.2.3 even though WordPress is using 1.10.1
This is caused by math not acting the way humans assume it will. In older versions of the jQuery.BlockUI code used by plugins there is a little ‘buglet’ – the code tests for versions BUT drops the trailing ‘0’, so instead of asking is 1.10 greater than 1.2, it tests if 1.1 is greater than 1.2, and so it fails.
To fix this, you need to update the theme/plugin having the issue. From ChipsOnFire, here’s his solution:
My plugin used a file called wf-an-jqery-plugins.js. Inside that file was a chunk of jQery.BlockUI code that said it was v2.39.
I went to the following link for the latest jQuery.BlockUI code (v2.64) and then just replaced the v2.39 code in that plugin file with the code from this link. Hey presto, it all works again: http://malsup.github.io/jquery.blockUI.js
This is not something WP did wrong, it’s just how computers sometimes decide to order numbers in non-sensible ways. The reason this wasn’t caught in testing was apparently none of the beta testers were using old BlockUI code.
Audio/Video Plugins
Since WordPress now auto-emebeds audio and video (and uses the [audio] and [video] shorttags), any plugin or theme that adds those in may conflict.”
Would it help to downgrade to WordPress 3.5.2? We have a launch this week and currently we are unable to edit pages. Any help would be greatly appreciated.
Apologies. Meant to say “problem seems to appear on FF, chrome and safari.” Don’t have IE. The site is hosted at http://s172286.gridserver.com.
Hi Ismael,
Thanks for the reply. We’re using Enfold 1.9.1, I’ve deactivated all the plugins as well as increased the memory limit using the code you supplied above with no change. Any other ideas what might be causing this? Seems to work across Firefox, Chrome and Safari.
Hi Ismael,
I’m also not seeing the layout builder. As of two days ago it either takes a long time to resolve/appear or it continuously has the progress circle constantly spinning. Any idea what’s causing this? A screen shot is posted here: https://docs.google.com/file/d/0B5JiOvPvMIgYRDduUnM1QjVDQ0k/edit?usp=sharing
Advanced Layout Builder is turned on in the Screen Options and this is the home page not a post.
Thanks in advance for your help!
