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Viewing 30 posts - 121 through 150 (of 167 total)
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  • Hi Vinay,
    Thanks for the response. We uploaded to youtube and their compression and encoding is being used in the latest version we have hosted on the site–and hosted on youtube. The behavior is exactly the same on the test page you set up. We noted 3 different ways of displaying the video. The first is self hosted and used as a background video (doesn’t play just keeps showing the loading gif), the second is self hosted and presented in a video player element (plays fine. note you must hit the play button as video elements are not auto play), and last youtube hosted as a background video (plays fine and is autoplay). All videos used on all three scenarios are the same files. The only difference is the background video self hosted which is having issues. We’ve tried this with all plugins turned off and turned on with no difference.

    Any idea what’s going on? Thanks!

    You have full admin access now. Sorry but so much time had lapsed. We have loaded the video to YouTube and Vimeo with no problems. It’s when we self host. We’ve used many formats including webm, mp4, ogv, etc. same result with constantly spinning gif and never loads.

    Any movement on this support ticket? Thanks!

    Did that work?

    Please try now

    Try it now. You should have access to the advanced layout builder now. Sorry. We lock it down so editors don’t change the layouts on certain pages.

    • This reply was modified 7 years, 9 months ago by Eric.

    Shut all the plugins and the videos still didn’t work. Again the video element that’s running the hosted video at the bottom of the page works fine. Just the videos being used as background videos in your fullscreen slider and colored section. Any ideas what’s going on? I’m on the latest version of wordpress and enfold.

    in reply to: Blog Post Not Showing Excerpt & Read More Link #740844

    We actually removed the inline styling and the excerpts returned. Was a pain to manage and caused some issues with search results in chrome.

    Any idea why the inline styling would hide the excerpts? Any way to change the title color for all posts that are a specific category? Maybe when using a content element i.e. “Blog Post” you can add options to update the styling of the blog post i.e. h1, etc color picker? Thanks!

    in reply to: Blog Post Not Showing Excerpt & Read More Link #739224

    Hi Rikard, we use the inline styling to change the post title color since the theme and WordPress don’t allow for such styling. But that shouldn’t hide the excerpts. Could you tell what’s causing the CSS to break and hide the excerpts? Thanks!

    in reply to: Blog Post Not Showing Excerpt & Read More Link #738756

    All the posts we create use the default wp editor and not the page builder. Any reason why some posts categories are showing excerpts (default blog posts) while others are not? In this case all posts using the “Press Releases” category are not showing the excepts. Aside from the category they posts are identical. Thanks!

    in reply to: Blog Post Not Showing Excerpt & Read More Link #738474

    Most of our posts have excerpts. The excerpts in the previews have always pulled from the post content. Usually the only reason excerpts don’t show in the preview posts is when we use avia layout builder or avia page layout divs. There’s maybe one or two we had to add the excerpt because of this.

    Im assuming excerpts should show even if you’re using layout builder right?

    in reply to: Add External Links & Color to Post Titles #736848

    Thanks Vinay. I was hoping to avoid adding a 3rd party plugin but may have to if there’s no way to update Enfold or WordPress to provide this functionality.

    What about changing the color of the post title based on which category it is? Is there a way to do this in the custom CSS for enfold? Maybe assign a color to post title of category ID? Thanks!

    in reply to: Using Brightcove Video with Layer Slider #692370

    It’s the first webinar video on the home page for the IAB. Notice how the video loads another window instead of how the rest of the videos (video icon box and other webinar in the webinar icon box), load up within a lightbox. We’ll look at using the video lightbox plugin i mentioned above. If not we’ll just have brightcove video spawn a new window. Thanks!

    in reply to: Using Brightcove Video with Layer Slider #690369

    Gotcha. Thanks!
    There is a wordpress plugin that may work although I always try to avoid another plugin when adding functionality to one of our sites. Here’s one but if you know of any that have great support and a solid developer community (git repo?), that would be awesome: https://wordpress.org/plugins/wp-video-lightbox/

    Interestingly when you use youtube’s URL structure of https://www.youtube.com/watch?v=%5BvideoID%5D, layerslider and or enfold creates the lightbox presentation. Unlike if you use the embed option and place the code in the html/video/audio tab within enfold. When doing that the player is embedded but has poor performance, audio keeps playing if you go to next slide and other issues. Thanks for your help!

    in reply to: Using Brightcove Video with Layer Slider #690077

    Thanks Ismael. Will give it a try. Will the changes be overwritten after a major theme update?

    in reply to: Using video in Advanced Layer Slider #672902

    On mobile autoplay of videos is disabled on most devices. Is there a way around this by using the full width video slide feature or do we need to have a static image as an alternative for mobile devices? Thanks!

    in reply to: Backup Plugin Conflicts with Enfold #655549

    Thanks Vinay, as per my initial post we did deactivate all the plugins (which are all updated). We also have the latest versions of wordpress and enfold running. Quite the mystery. I’ll start a new ticket. Thanks!

    in reply to: Backup Plugin Conflicts with Enfold #655489

    Hello Rikard,
    We’re experiencing problems with Updraft plus and Enfold now. The plug in is showing jquery and or js errors and the tabs within the settings area are not working. We have deactivated all the plug ins but updraft and the problem continues to persist. Any idea what’s going on?

    I have the same issue with “Eliminate render-blocking JavaScript and CSS in above-the-fold content” error on google’s page speed tool. Btw, Google.com is scoring 100% across the board. :)

    in reply to: Add Transparent Button to Layerslider #605640

    Hmm that’s odd. I password protected the page. Just removed the protection and the page is rendering now. Sorry about that.

    in reply to: Add Transparent Button to Layerslider #605368

    Sorry about that. Btw, I just realized that when you put a URL in the layerslider “link” fields it makes the avia buttons disappear as they already have links within. I removed the links and now the buttons appear. Now the problem with the buttons is that they are not responsive. Be great if they kept their position and just shrunk down proportionately.

    Is this possible?

    in reply to: Add Transparent Button to Layerslider #604827

    Hola Enfold Support,
    I too am trying to add a transparent button to layerslider and when using the short code or the div tags nothing appears. Is there a setting in layerslider that turns on or off the avia button short code?

    Lastly, I also need the button to be responsive just like the layerslider is.

    Thanks!

    in reply to: Last Drop Down Menu Item is Off Browser #594587

    Awesome! That did it. Thank you!

    in reply to: Last Drop Down Menu Item is Off Browser #584383

    Looks like the fix may have caused some other issues with the drop down menu. Take a look at the attached screenshot. The sub / sub menu is detaching from the main drop down. I did adjust the width of the drop down menus using this css update provided in another thread although not sure that would create the gap between the two drop down menus.

    .main_menu .menu ul { width: 175px; }

    in reply to: Last Drop Down Menu Item is Off Browser #581923

    Thanks Yigit! Works fine. Any idea what’s going on here? Will future updates fix this without having to modify the quick css? I feel our quick CSS file is getting a bit big and I’m worried future theme updates may cause problems. Thanks!

    in reply to: Widen Sidebar for Just One Page #580678

    Hi Yigit, thank you for your help with this. You guys are the best!

    in reply to: Widen Sidebar for Just One Page #552607

    Thanks for the reply but this didn’t answer my original question. Is it possible to change the width of the sidebar on an individual page? That is change on just one page but keep all other pages throughout the site with the same sized sidebar width? Thank!

    in reply to: Creating and using a different sidebar #551990

    Hello Enfold Support,
    My question is related but more about changing the width of the sidebar for an individual page. Is this possible? Currently the theme doesn’t provide the ability to changed the width of the sidebar at the page level but throughout the entire site. Thanks in advance for any help you can provide.

    in reply to: List-icons not visible after updating to Enfold 3.0.2 #340191

    Thanks for the response. Where can I find a copy of the shortcodes.js file? Download the latest Enfold install and find it there?

    in reply to: List-icons not visible after updating to Enfold 3.0.2 #339953

    So I went and deactivated each plugin one by one and determined that one is causing the problem with the list icons. The plugin is Social Sharing Toolkit which powers our social sharing/following buttons throughout the site. https://wordpress.org/plugins/social-sharing-toolkit/. Will the updating of the shortcodes.js file solve the problem without having to deactivate the SST plugin? Thanks!

Viewing 30 posts - 121 through 150 (of 167 total)