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Actually never mind for now. We think we may have solved the problem. Will return if there are still issues.
Rikard you are the man! Thank you for all your help. It’s no wonder you guys are a top seller on themeforest! :)
Hi Rikard,
You’re the best. These are perfect! Hey sorry but would it be possible to send me two more?The Our Story Demo Page: http://kriesi.at/themes/enfold-startup/our-story/
The Tabs Element Demo Page: http://kriesi.at/themes/enfold-2017/elements/tab-section/Thanks again! Out of curiosity is it possible for registered purchasers to have acces to these demo shortcodes so we’re not bothering you guys for them? :)
Eric
Hi Basilis, sorry for the terribly late reply. We solved the issue somewhat using a separate support thread. That said we found the same issue with the recent posts widget. We’ve been able to remove the image placeholder although the space where it was is still there (pushing all the text to the right). This change was made to the Quick CSS using:
span.news-thumb.no-news-thumb {
opacity: 0;
}Is there a way to remove the remaining space where the image placeholder was and move the text to align left with the widget title?
There is another solution provided by your support specialist, Victoria here. https://kriesi.at/support/topic/remove-images-from-recent-posts-widget/#post-832145
Although it requires updating the class-framework-widgets.php file which resides in the parent Enfold theme thus will be overwritten during the next Enfold update. We use a child theme and would be happy execute the change there. Just not sure how. Of course a quick CSS update would be more desirable. ;)
Thanks for your help!
Hi Rikard,
The demo content and page shortcode worked great. Thank you. Is it possible to get the same for the following demo pages?About Us: http://kriesi.at/themes/enfold-2017/pages/about-us/
Blog: http://kriesi.at/themes/enfold-2017/blog/blog-default/
Services: http://kriesi.at/themes/enfold-2017/pages/services/Thank you!
We ended up making the change specifically for the page where we needed the event calendar specific update. This way all other magazine elements used throughout the site would not be affected. Here’s the snippiet of code we placed inthe magazine.php file in the child theme:
if ( is_page( ‘enter post ID number here’ ) ) {
$output .= “<time class=’av-magazine-time updated’ {$markupTime}>”.tribe_get_start_date( $entry->ID,false, $format = ‘F j, Y’ ).”</time>”; /* DISPLAYS EVENT CALENDAR DATE */
} else {
$output .= “<time class=’av-magazine-time updated’ {$markupTime}>”.$time.”</time>”;
}We’re almost there! It appears that using categories doesn’t work as Event Calendar plugin uses its own post categories. What would the snippet look like if we looked for a tag instead of category? We’re noticing that both WordPress posts and Event Calendar posts share the same tags–just not categories. :(
What would we put in place of “in_category” to look up the tag of the post to apply the date to? Thanks!
Hi Basilis,
Thanks, I do have my developer working on this and yes it’s looking not time or cost effective to hack the theme to do this. Pending your response we’ve relinquished to using contact form 7 and hacking it to integrate its forms with SalesForce.We’ll post our solution if it’s something relatively easy to do. Else we’ll hope such a solution is included in future releases of enfold. Btw I did up vote the feature request for enfold. ;)
-E
Thanks! Giving that a try.
Can you recommend where we can control passing variables in hidden fields to SalesForce?
We have updated the contact.php file to add the hidden field element to the form but don’t see where the send to option would appear. In past support posts you reference a send.php file although that was a few years ago and it doesn’t seem to exist now. Thanks!
Thanks Yigit,
We’re in the process of updating the contact.php file within the child theme. We’ve created a hidden field element and that’s allowing us to add the company ID for salesforce to pass with the form submission.The only issue now is that we’re using the “select element” drop down menu for the form. And with each inquiry type we’re passing a variable to salesforce i.e. a campaign ID so salesforce knows where to route the contact form submission. Currently your contact form element for a dropdown “select element” take comma delimited string of inputs, e.g. “general inquiry, marketing inquiry, press inquiry, sales inquiry…” What we need is the ability to assign a variable to each selection and pass that to salesforce.
What would you recommend we do to accomplish the above. Is there a relatively easy solution for updating the contact.php file or functions.php file within the child theme?
Thank you!
PS
Whatever solution we find works well definitely share with you guys. :)Thanks Victoria. We really don’t want to add more plugins as we’re already seeing performance hits with the ones we have.
Zapier also charges $20/month and some others require SalesForce account access when to do this we need only supply company ID and possibly campaign IDs.
Is updating the contact form element php file not an option?
For what it’s worth such an integration option would be a huge selling point for any of your themes.
Normally we’ve used an HTML form generated from SalesForce but it’s very work intensive creating the form in SalesForce and then styling it in the theme with custom CSS ( btw our custom CSS file after 4 years is a beast). If we could have the theme add the hidden fields to your contact form element, my client could quickly create campaigns and landing pages with forms on the fly using your built in contact forms.
Based on the number of paid plugins and solutions this feature addition could be a BIG selling point for enfold and other Kreisi themes. I’m assuming adding CRM integration features in general woukd add tremendous value.
Thanks!
EricHi Yigit,
We were able to accomplish the two changes we needed but unfortunately came across feature creep with the magazine post element and the dates. We were able to update the magazine.php file in the child theme directory with the updated code snippet to show the start date of the Event Calendar plugin posts.The only problem is that this changes the date shown for all post used within the magazine post element. Any post that is not of the Event Calendar post type shows today’s date. I guess it’s looking for the Event Calendar start date–which doesn’t exist for normal wordpress posts.
So, the goal is to continue to use the magazine post element to showcase posts for the Event Calendar and normal wordpress posts but for the former pull start dates of the event and for the latter pull the default publish dates.
Is there a way to update the magazine.php file to accomplish this? Maybe some kind of boolean script that checks the post type and displays different dates based on post category?
Thanks!
EricThanks Victoria. What would the loop attribute code snippet look like?
The play icon seems to appear in most browsers. Is it due to no image placeholder and is the default preload image? Can we change that to our logo like how we have the preload image for the site?
We’ll create a sample of the slider with the video as background to demonstrate the bug. Will repost. Thanks!
Ok. We’re importing the demo over the next couple of days and will let you know how it goes. Thanks!
Thanks! We have the debug code in the child theme functions.php file now and can see the shortcodes in edit mode. How would we import just the page I’m requesting?
To answer your questions we’d like the main portfolio page as well as the posts that appear on that page. Thanks you!
Nevermind. Need to use magazine element to display event calendar posts as it has the sort function. Will create a separate support ticket. Thanks!
Hi All,
We ended up using the background video feature of layerslider as trying to find a solution to the background slider or full screen slider was taking too long to troubleshoot. We’ll be migrating to AWS where we’ll have more control over the serving environment and will try to find a solution then. Until then Layer Slider seems to be working fine after a few tweaks to their custom CSS.Thanks for all your help with trying to troubleshoot the issue with the background video issues we were having.
Best,
-EHi Yigit,
One last related request… how can we modify the date format? Currently it’s only displaying the month and day. Is there an edit to the magazine.php file that will have the posts display the year as well, i.e. September DD, YYYY?Thank you!
EricHi Yigit,
I used the above solution for The Events Calendar and the event dates are coming in great. Thank you for the solution!Regarding a directly related issue… can you please provide instructions on how to sort the event calendar posts in the magazine element by the same criteria i.e. by event dates and not the default “creation” or “publish” date?
I have already added the ascending and descending functions to a child theme functions.php but we’re not able to select sorting by Event Calendar date criteria.
Thank you!
Hi Rikard, sorry for the long delay. We initially just left the press release posts headline coloring as is. That said we’ll try creating a font color style for the header fonts used in the “press release” posts using the category ID class as you mention. @artisforever, thanks for revisiting this. :)
I’m pretty sure the javascript error isn’t why the top video is not playing. the javascript error you’re seeing is coming from the youtube hosted video. I replaced that video with the same video file uploaded to vimeo on the test page.
The self hosted video plays fine in an enfold video player element (second example on the test page) but not in the fullscreen or background video element (located at the top of the test page).
Any other idea as to why the self hosted video as a background video is not playing?
Hi Basilis,
The video is .mp4 youtube compressed video. To get a format for testing we uploaded the video to youtube then downloaded their converted video file to upload to our server. So what’s hosted on our server is the same as what’s being served from youtube in the other video presentation tests on the page.Again what is being used in the background video in the top presentation is identical to what is being used in the second presentation. The only difference is the video is served in your enfold video player element–which works fine. It’s a real mystery as to why the background video is breaking an only serving the loading gif.
As a side note, we have been provided by enfold support custom css to modify the background video in the fullscreen element but upon reviewing it I don’t see anything that would prevent the color section or fullscreen element from autoplaying a self hosted video. That said I’m not a web developer so I’m not 100% sure. Are you seeing anything there that may affect the bg video from playing?
Thanks!
EricWhich video? There are 3 video presentations on the test page. The top one is the one that’s broken and doesn’t render presented as a background video–should auto play but instead the loading gif is all that renders.
We understand the benefits from hosting the video with youtube or vimeo although there are limitations with how the video is presented and you have to pay them for certain features we receive for free self hosting. We have the bandwidth and server capacity to self host so we really need to fix this bug.
We reinstalled the theme via ftp after disabling all the plugins and the self hosted video continues to not play as it should.
Again the test page contains the self hosted background video (youtube compression and format) at the top, the self hosted video presented in enfold video element player second (which plays fine when you hit the play button and finally the youtube hosted background video which also plays with no problem. Again all the same video files just presented differently. Quite the mystery. Thanks!
Hi, we made the change to the child theme’s function.php file and this worked. Thanks! You can close this thread. :)
Hi Vinay,
Apologies for the delay in responding. We needed a quick solution and hosted the videos on vimeo for the time being. We would like to revisit the issue. Currently, we’re running php 5.4 and changed the plugin folder to “plugin-old”. Unfortunately where was no change with the hosted video not playing. :(
We’ll continue to try reinstalling the theme via ftp. Since we’re using a child theme is there another method for swapping out a fresh install? The instructional video was from 2013 and didn’t address a child theme environment.
Thanks again for your help!
PS
New login credentials in the private content area.HI Victoria,
We figured it out. Feel free to add this to your knowledgebase in case others have the same question. The Events Calendar plugin category appears within the post slider edit screen under the category drop down labeled, “Tribe Events Cat”
Event Calendar Option in Post Slider" />Select that option and then select the event post categories you’d like to include in the post slider (or other post presentation element) and viola!
Now I just need to figure out how to change the sort order. :)
