Forum Replies Created

Viewing 30 posts - 1 through 30 (of 171 total)
  • Author
    Posts
  • Hi Nikko,

    Works like a charm. Thank you so much. You guys rock.

    Hi Nikko,

    Thanks; This did the trick as far as the menu color will be concerned.

    Now, this leaves the question if there’s a way to pull the regular dark logo just on this one page – rather than the white one that’s typically associated with transparent header settings.

    Again. many thanks for your time and helps with this.

    Hi, Nikko,

    Funny, I somehow expected this comment, but rest assured I used the proper page-id (13079), and it’s still not working.

    Thanks

    in reply to: Enfold seems stuck at version 4.8.6 and won’t update #1405668

    Hi Rikard,
    I already installed and activated the Envato Market plugin, but it doesn’t seem to make a difference. As of this morning, it’s still showing version 4.8.6 as the latest version and even checking manually for updates won’t change that.

    I just checked on the Envato Market plugin and there it says now:

    Additional Error Details:
    Found too many permissions on token..
    sale:verify
    []

    On the Enfold theme options, there are still no issues.

    As I mentioned on the previous message, this site is a WordPress multisite.

    Would you mind looking into it?

    Many thanks. As always, I appreciate any thoughts and pointers.

    in reply to: Custom style for Accordion on Portfolio Pages #1405340

    Thank you Nikko. This looks great. Just one more thing. Is there a way to center the heading for the Accordion element – only on the portfolio pages? That would help align it with the other headers on that page.

    Many thanks

    in reply to: Custom style for Accordion on Portfolio Pages #1405216
    This reply has been marked as private.
    in reply to: How to work with New Transition Presets in LayerSlider? #1404913

    Thanks for getting back to me, Ismael,

    It worked and I managed to save the LayerSlider preset, however, when looking at the updated slider, the effect seems lost.

    Any thoughts?

    Many thanks for your time and help with this.

    in reply to: Layersliders won’t show on new install of my site #1404260

    Awesome. You rock Rikard. Thanks for taking take of this. It worked on the other sliders as well.

    Many thanks.

    I also checked on the Evanto API page to make sure I granted all the required token permissions and they all check out. So, I don’t know what could possibly keep me from being able to update my theme.

    Once again. Many thanks for any thoughts and pointers. I really appreciate your help.

    Best,
    K

    Thanks for getting back to me Rikard. Yes, I did register the license with a brand new Envato private token and “they were able to connect” to this token as well.It even says the last successful check was on 23/12/2022 and that I’m running the latest version of your theme.

    Not sure what’s going on here. I’m not exactly new to working with Enfold and it’s the first time I bumped into this issue.

    Any other thoughts that come to mind? I really appreciate your time and willingness to help with this. ;-)

    Happy holidays.

    K.

    in reply to: Linking to external site from LayerSlider #1214946

    Thanks for getting in touch Ismael. I appreciate it.

    Yes, I moved away from the sandbox site, but I updated my post with the site’s new url right before Victoria replied. Anyways, I linked to it again below.

    The layer I want attach a link to is the one with the company name and client’s locations. It’s in blue.

    Many thanks for looking into that for me.

    Best

    in reply to: Linking to external site from LayerSlider #1214127

    Hey guys,

    I haven’t received a response to my question in over a week now.

    Does this indicate that I’m being ignored over having voiced some criticism and frustration over how my last support request was handled?

    If that’s the case, please note that I’ve been a loyal customer and fierce advocate of Kriesi’s Enfold theme, in part, because of the passionate and unrelenting support that comes with the theme. So, if I can’t voice some well-deserved criticism over some boilerplate answers I received from Victoria, what message are you trying to send to me as a customer who has employed your theme on multiple projects with clients?

    We can debate style and tenor of my last post, but does this really change anything as far as the quality and helpfulness of the answers I received are concerned? Let’s not blow this out of proportion; hence, I’d like to very much to renew my request for support. Rest assured, I’d very much appreciate both a qualified and timely response – as it has been the case on so many occasions before.

    Many thanks.

    in reply to: Linking to external site from LayerSlider #1212780

    Ahh Victoria,

    First it’s the PHP version and now, it’s an outdated version of the theme …

    Please note that I’m running Enfold version 4.74 along with PHP version 7.3.11.

    I’m sorry having to say this, but is there any support request you actually helped to resolve or is your role just to give ambiguous boilerplate answers to push requests back to the end of the line? If you sense some frustration in my response, it’s because I am frustrated with your replies.

    So, if somebody else could have a look and perhaps help me resolve this link issue, I’d greatly appreciate it.

    Many thanks

    in reply to: Linking to external site from LayerSlider #1211918

    Hello Victoria, Nikko,

    I know it’s been a while, but I only recently had some time to work on my site.

    So, I noticed that the issue I outlined in my post remains unresolved.

    Please note that in the meantime I upgraded the php version on my site to 7.

    That said, I’d appreciate it, if you guys could take another look and give me some pointer on how to get the links working in my slider.

    Many thanks.

    • This reply was modified 4 years, 6 months ago by MadRhino.
    in reply to: Enabling Discuss on Twitter plugin on Single Posts #1202363

    Thank you Rikard,
    Including the snippet in the loop-index.php file actually works, but it places the button above the header of the blog post.
    Is there any chance that we can move this down to, let’s say, above the “Share this entry” element.
    I’d really appreciate it.

    Many thanks

    in reply to: Enabling Discuss on Twitter plugin on Single Posts #1201990

    Thanks Ismael, but in order to be able to do that I would need to know where to find that file, don’t you agree? I searched high and low and still came up empty.

    Thanks

    in reply to: Enabling Discuss on Twitter plugin on Single Posts #1201233

    Well Victoria,

    I typically spend a fair amount of time researching your forum and available documentation before turning to you guys for support. This time wasn’t any different. So, please forgive me when I have to say that your response didn’t help. It may well be that the information I require is in there somewhere, but since I’m not an expert developer, I was hoping for a bit more specific information on how to make this plugin work on Enfold.

    Many thanks for looking into this again.

    in reply to: Enabling Discuss on Twitter plugin on Single Posts #1199095

    Thanks for getting back to me Victoria,

    You are right I should have mentioned that I’d like to implement this on the classic standard blog posts (classic editor).

    I linked to it below.

    Many thanks for looking into this.

    in reply to: Date Meta Data Missing on Blog Post element #1192524

    Many thanks, Ismael. Found it and inserted the snippet as per your suggestion in line 810. Worked.

    Just one more thing, Ismael, is this going to be overwritten again with the next theme update? Again, I’m running my site as a multi-site with child theme.

    Many thanks for your help with this. You guys rock!

    in reply to: Date Meta Data Missing on Blog Post element #1192389

    I’m sorry Ismael, but this won’t work for me either.

    I looked high and low and wasn’t able to locate the line of code you mentioned.

    Please take a look at the attached screenshot to see what lines 600 to 645 look like. Are you aware that my site is a multi-site install?

    Many thanks

    in reply to: Custom Product Image Thumbnail sizes in Enfold Shop #1192369

    I’m sorry Ismael, but this doesn’t do nothing.

    As per your instructions, I added the snippet to the functions.php file of my child theme, but since I’m working with a multi-site install, this may not be where the snippet needs to go. Is it?

    I weeded through your forum hoping to find an answer there, but even though this seems a rather popular topic, the seemingly straightforward change of the product gallery thumbnail size in previous versions of WooCommerce seems long gone, which proves that the evolution of a theme or plugin isn’t always a good thing.

    I managed to find something in the WooCommerce Docs that seems it could do the trick:

    add_theme_support( ‘woocommerce’, array(
    ‘thumbnail_image_width’ => 200,
    ‘gallery_thumbnail_image_width’ => 100,
    ‘single_image_width’ => 500,
    ) );
    I tried adding that, regenerated the thumbnails, but it didn’t work either.

    I can’t help feeling a bit frustrated over not being able to solve something this simple. I added a picture specifically outlining the issue – so where am I going wrong here. Does this really need to be so complicated and long drawn-out Ismael?

    Many thanks for taking yet another look.

    in reply to: Custom Product Image Thumbnail sizes in Enfold Shop #1191662

    I’m sorry Ismael, but I can’t make heads or tails of your response. Where would I need to add/modify this filter? I’m sorry, but does this really need to be so difficult? Thanks.

    in reply to: Custom Product Image Thumbnail sizes in Enfold Shop #1190792

    Thanks for getting back to me Ismael,

    Looks like we’e still talking about two different things.

    I’m not going to use the shop page, but rather the home page on my shopping site. Either way, the product images, as they are displayed there look fine.

    What I’m struggling with is the images that are used in the product gallery of each product (underneath the main product image). As you can see, they are cropped into squares of 120px x 120px each. Please see attached image below.
    I’m fine with the width, but will need to increase the height of these gallery image thumbs to give them a bit more of an document-like format.

    Does this help to make this a bit clearer now?

    Many thanks for looking into this again.

    in reply to: Custom Product Image Thumbnail sizes in Enfold Shop #1190495

    Thanks Ismael, but your first solution doesn’t seem to have any effect on the product gallery thumbnails and the second, I’m not sure that I’m able to make sense of it? Could you please be a bit more specific on how I would need to go about changing the thumbnail size using the single_product_archive_thumbnail_size filter?

    Many thanks.

    in reply to: Custom Product Image Thumbnail sizes in Enfold Shop #1188516

    Thanks for getting back to me, Rikard.
    As you can see, the featured/product images look ok, but when they are included in the product gallery or displayed as a related product, the square format really looks bad – given that these are supposed to reflect document covers.

    In addition, is there a way to get rid of the “Add to cart” and “Show Details” footer that is added when products are displayed in the overview/shop page and as related products?

    As always, your time and help will be greatly appreciated.

    • This reply was modified 4 years, 8 months ago by MadRhino.
    in reply to: Date Meta Data Missing on Blog Post element #1171182

    Thanks for your quick response Ismael. Just to be sure we are talking about the same thing. The title of the blog post itself displays perfectly. Even the corresponding blog post categories are displayed as they should. What I’m missing s the date of the blog post. Please take a look at the page I linked to in my post above to see what I mean. Is your proposed edit of the postslider.php file going to take of that?

    Many thanks for clarifying this for me.

    in reply to: Social Share Buttons disappeared #1170654

    Thanks for getting back to me Yigit. I’m not sure I’m it’s worth jumping through all the hoops of updating the theme to a beta version only to have to update it again once the official update is released. According to the info in the forum this is supposed to happen some time this week anyways.

    I’ll wait for the next update that’s in your pipeline.

    Many thanks.

    in reply to: Linking to external site from LayerSlider #1139882

    Sorry Nikko, my bad.
    Please see updated info below.

    Many thanks.

    in reply to: Linking to external site from LayerSlider #1138858

    Hey Nikko and thanks a lot for getting in touch.

    I’d like to keep the number of plugins to a minimum; hence, I’m not very eager to install temporary software on my site. That said, I have created an administrator account on my sandbox site. Please see the corresponding login details and name of the LayerSlider I would appreciate your help with below.

    Many thanks.

    in reply to: API Token Issue #1137011

    Hello Victoria,
    I looked into the PHP upgrade and even discussed this with my hosting provider. It seems that the current version that’s installed (5.6.1) is considered stable – while the latest version (7.2) still has some backward compatibility issues.

    Moreover, that’s certainly not what causes the problem with my private token registration for the site I’m working on.
    I have multiple Enfold licenses, including for my own site, and the private token authentication worked perfectly – even though I have PHP 5.6.1 installed on all my sites. So, could you please look into that? I’d really appreciate it.

Viewing 30 posts - 1 through 30 (of 171 total)