Page 428 – Support | Kriesi.at – Premium WordPress Themes

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September 6, 2014 at 8:11 am in reply to: Duplicate item in Portfolio Masonry grid #314420

Josue
Inactive Moderator

Hi!

I disabled all third-party plugins, so maybe a plugin was the culprit.

Best regards,
Josue

September 6, 2014 at 7:33 am in reply to: Comments Count #314407

Josue
Inactive Moderator

Hello,

Have you tried disabling all third-party plugins to see if it gets fixed?

Regards,
Josue

September 6, 2014 at 7:30 am in reply to: problem with icon boxes in Enfold #314405

Josue
Inactive Moderator

Hey!

Please update the theme to the latest version (2.9.2).

Best regards,
Josue

September 6, 2014 at 7:17 am in reply to: Can't upload theme in WordPress #314402

Josue
Inactive Moderator

Hello,

Have you tried disabling all third-party plugins to see if it works?

Regards,
Josue

September 6, 2014 at 7:05 am in reply to: problem with icon boxes in Enfold #314398

Josue
Inactive Moderator

You are welcome, glad to help :)

Regards,
Josue

September 6, 2014 at 7:05 am in reply to: Duplicate item in Portfolio Masonry grid #314397

Josue
Inactive Moderator

Hi,

Yes, please create me an administrator account, post it here as a private reply.

Regards,
Josue

September 6, 2014 at 6:57 am in reply to: Search Sidebar #314394

Josue
Inactive Moderator

No problem, glad to help :)

Best regards,
Josue

September 6, 2014 at 6:57 am in reply to: Can't figure out how to import dummy data #314393

Josue
Inactive Moderator

You are welcome, glad to help :)

Regards,
Josue

September 6, 2014 at 6:29 am in reply to: Can't figure out how to import dummy data #314390

Josue
Inactive Moderator

Hey!

Check your website, i was able to import the dummy content without issue.

Regards,
Josue

September 6, 2014 at 6:03 am in reply to: Avia Layout Builder Stuck in Permanent Loop #314384

Josue
Inactive Moderator

Hi!

Latest version is 2.9.2, refer to this video on how to update via FTP:

Regards,
Josue

September 6, 2014 at 6:02 am in reply to: Can't figure out how to import dummy data #314382

Josue
Inactive Moderator

You forgot the link to your website.

September 6, 2014 at 5:34 am in reply to: Can't figure out how to import dummy data #314372

Josue
Inactive Moderator

Hi,

That’s weird indeed, can you please create me a WordPress administrator account? post it here as a private reply.

Regards,
Josue

September 6, 2014 at 5:27 am in reply to: Drag and Drop not working #314368

Josue
Inactive Moderator

Hi!

Yes, it will have the same file name, please watch the video i posted on my previous reply.

Regards,
Josue

September 6, 2014 at 5:19 am in reply to: Can't figure out how to import dummy data #314365

Josue
Inactive Moderator

Hey!

Are you using the latest version of Enfold (2.9.2)? if no, please update.

Cheers!
Josue

September 6, 2014 at 5:17 am in reply to: Drag and Drop not working #314361

Josue
Inactive Moderator

Hey!

Please refer to this video on how to update:

Cheers!
Josue

September 6, 2014 at 5:16 am in reply to: Search Sidebar #314360
Josue
Inactive Moderator
Hi Rhoody!

Sorry, i think i misunderstood your initial request, what you want is to have a custom sidebar shown in the search results page right?

You can do that by editing the search.php file, around line 57:
```
get_sidebar();
```
http://codex.wordpress.org/Function_Reference/get_sidebar

Also, this plugin is worth mentioning.

Regards,
Josue
- This reply was modified 11 years, 7 months ago by Josue.
September 6, 2014 at 4:54 am in reply to: logo size on mobile #314345

Josue
Inactive Moderator

Hey!

Try selecting this option in Enfold > Header Layout > Mobile Menu:

Cheers!
Josue

September 6, 2014 at 4:52 am in reply to: Can't figure out how to import dummy data #314344

Josue
Inactive Moderator

Hi Steamed!

Go to Enfold > Import/Export > click the “Import Dummy Content” button.

Cheers!
Josue

September 6, 2014 at 4:50 am in reply to: Link with lightbox #314342
Josue
Inactive Moderator
Hey Ignazio!

Sure, try using a link like this:
```
<a rel="lightbox" href="image_url_here">Link</a>
```
Cheers!
Josue
September 6, 2014 at 4:49 am in reply to: Advanced Layout Editor Not Working #314341

Josue
Inactive Moderator

Hey!

Make sure you are using the latest version of the theme (2.9.2):
http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Josue

September 6, 2014 at 4:47 am in reply to: Search Sidebar #314338

Josue
Inactive Moderator

Hello Rhoody!

That would require a heavy customization to the theme, unfortunately that’s beyond the scope of the support we can offer. If you really need it try contacting a developer.

Cheers!
Josue

September 6, 2014 at 4:47 am in reply to: Avia Layout Builder Constantly Loading #314337

Josue
Inactive Moderator

Hey!

@slimmer1, you are having this issue because you are using WP 4.0, you need to update Enfold to its latest version too (2.9.2).

@WattzOn2014, can you post a link to your website please?

Cheers!
Josue

September 6, 2014 at 4:43 am in reply to: rel=canonical on every page #314333

Josue
Inactive Moderator

Hey Martina!

The theme does not add this tag, it is a WordPress default behavior, try the following:
http://pixelpunk.co.uk/2010/01/disable-wordpress-built-in-canonical-url/

Regards,
Josue

September 6, 2014 at 4:40 am in reply to: Two questions about entry-title on category-page #314331

Josue
Inactive Moderator

Hey Erwin!

Please post a link to your website.

Regards,
Josue

September 6, 2014 at 4:39 am in reply to: Google fonts over https #314330

Josue
Inactive Moderator

Hi Thomas!

Glad to hear that, i’ll close the topic now.

Cheers!
Josue

September 6, 2014 at 4:37 am in reply to: Permalink Not Working #314328

Josue
Inactive Moderator

Hey Donita!

I’ll close this topic so we keep the conversation in one place.

Best regards,
Josue

September 6, 2014 at 4:36 am in reply to: White background to Magazine #314327
Josue
Inactive Moderator
Hey!

Try adding this code to the Quick CSS:
```
.avia-section .av-magazine {
    background: white;
    padding: 20px;
}
```
Cheers!
Josue
September 6, 2014 at 4:34 am in reply to: Contact form not delivering #314324

Josue
Inactive Moderator

Hi,

Can you please create me an administrator account? post it here as a private reply.

Regards,
Josue

September 6, 2014 at 4:29 am in reply to: Comments Count #314317

Josue
Inactive Moderator

Hi George!

I guess it displays 0 comments because there are no comments published there, i tried making one but it needs to get accepted.

Best regards,
Josue

September 6, 2014 at 4:19 am in reply to: Avia Layout Builder Stuck in Permanent Loop #314311

Josue
Inactive Moderator

Hi @BassLineX!

Just to discard, are you using the latest version of Enfold (2.9.2)?

Best regards,
Josue
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