Page 190 – Support | Kriesi.at – Premium WordPress Themes

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June 18, 2015 at 6:15 am in reply to: Translate #461091

Josue
Inactive Moderator

Hi!

Try using PoEdit instead to edit the Portuguese translation file (also check this if you are using a child theme).

Regards,
Josue

June 18, 2015 at 6:14 am in reply to: Form success message isn't seen unless you scroll #461090

Josue
Inactive Moderator

Hi,

Can you post the link to your website please? the form should disappear once submitted.

Regards,
Josue

June 18, 2015 at 6:13 am in reply to: select full width sub menus appear only on hover #461089

Josue
Inactive Moderator

Hi!

Can you post a screenshot of the issue? on which browser are you noting it?

Regards,
Josue

June 18, 2015 at 6:02 am in reply to: Custom JS on child theme #461087

Josue
Inactive Moderator

You are welcome, glad to help :)

Regards,
Josue

June 18, 2015 at 5:41 am in reply to: Support Suggestion: Please upgrade your search #461083

Josue
Inactive Moderator

We’re working on it :)

Cheers!
Josue

June 18, 2015 at 5:41 am in reply to: Display excerpt and read more link on archive/category/type pages #461082
Josue
Inactive Moderator
Hey!

Try adding this at the very end of your theme / child theme functions.php file:
```
function change_blog_archive_style() {	
	global $avia_config;
	if(!is_single()){ $avia_config['blog_content'] = "excerpt_read_more"; }
}
add_action('get_header', 'change_blog_archive_style');
```
Cheers!
Josue
June 18, 2015 at 5:35 am in reply to: Bit confused on how Enfold sizes images for the full-width parallax effect. #461080

Josue
Inactive Moderator

Hi!

The theme enlarges it so it can fit the 100% height of the section on all window sizes.

Regards,
Josue

June 18, 2015 at 5:27 am in reply to: Auto Update of theme is not working #461074

Josue
Inactive Moderator

Hi,

Can you please create us a WordPress administrator account? post it here as a private reply.

Regards,
Josue

June 18, 2015 at 5:26 am in reply to: Custom JS on child theme #461073
Josue
Inactive Moderator
Hi!

Change code to:
```
// overwrite the avia.js
function wp_change_aviajs() {
if(!is_admin()){
   wp_dequeue_script( 'avia-default' );
   wp_enqueue_script( 'avia-default-child', get_stylesheet_directory_uri().'/js/avia.js', array('jquery'), 2, true );
}
}
add_action( 'wp_print_scripts', 'wp_change_aviajs', 100 );
```
Regards,
Josue
June 18, 2015 at 5:03 am in reply to: 4-Column-Layout / IE8 #461062
Josue
Inactive Moderator
Hey!

Try adding this code to the Quick CSS:
```
.avia-msie-8 #top .av_one_fourth{
	width: 24.5%;
}
```
Cheers!
Josue
June 18, 2015 at 4:57 am in reply to: Jump to specific accordion toggle position #461059

Josue
Inactive Moderator

Hello!

It is possible but it would require a heavy modification to the theme, unfortunately that’s beyond our support scope. You can request a customisation quote from a third-party provider here.

Regards,
Josue

June 18, 2015 at 4:51 am in reply to: section background image height #461058

Josue
Inactive Moderator

Hi!

I see you’re using image elements + text blocks absolute positioned now, i guess that solves your initial issue?

Cheers!
Josue

June 18, 2015 at 4:42 am in reply to: Preis-Tabelle: Zeilen-Zuordnung von Beschreibungs- zu Standardspalte #461057
Josue
Inactive Moderator
Hey!

Try adding this code to the Quick CSS:
```
li.avia-pricing-row {
    font-size: 42px !important;
}
```
Cheers!
Josue
June 18, 2015 at 4:38 am in reply to: Responsive stops with forwarded url #461056
Josue
Inactive Moderator
Hey!

Put this inside head of the HTML containing the iframe:
```
<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1">
```
Regards,
Josue
June 18, 2015 at 4:31 am in reply to: Problem with Enfold on mobile Safari browser #461055

Josue
Inactive Moderator

Hey!

Can you reproduce the issue if you access the images directly?

Best regards,
Josue

June 18, 2015 at 3:44 am in reply to: Problem with a gallery and Special Heading #461035

Josue
Inactive Moderator

Hello,

There’s a redirect loop (ERR_TOO_MANY_REDIRECTS), have you tried disabling all third-party plugins to see if it gets fixed?

Regards,
Josue

June 17, 2015 at 11:23 pm in reply to: Disable Image Fade in generally #461014
Josue
Inactive Moderator
Hey!

1. Put this in your child theme functions.php:
```
function enqueue_mainjs() {
   wp_enqueue_script( 'child-main', get_stylesheet_directory_uri().'/js/main.js', array('jquery', 'avia-default'), 2, true );
}
add_action( 'wp_enqueue_scripts', 'enqueue_mainjs', 100 );
```
2. Create a main.js file in your child theme directory (inside a js folder).

3. Place avia_iso_sort function and modify it there, like this.

If you do this correctly child avia_iso_sort will overwrite the parent one.

Regards,
Josue
June 17, 2015 at 8:24 pm in reply to: [Not Working] Easy Slider and Full Screen Slider #460963

Josue
Inactive Moderator

Hi Taja,

We couldn’t really know how it was before you reported the issue but the reason why it happened is because Enfold parses all menu links in order to do things like lightbox or smoothscroll activation, in that process jQuery found some weird characters on those links and it crashed, as jQuery is essential for the rest of the JavaScript-powered elements they crashed too.

Regards,
Josue

June 17, 2015 at 8:21 pm in reply to: Enfold update not updating #460960

Josue
Inactive Moderator

Refer to this answer:
https://kriesi.at/support/topic/an-error-occurred-while-updating-enfold-could-not-create-directory/#post-440853

Best regards,
Josue

June 17, 2015 at 1:10 pm in reply to: [Not Working] Easy Slider and Full Screen Slider #460704

Josue
Inactive Moderator

Hey!

The issue is caused by these two links in the Menu, try masking them with a URL shortener like bit.ly.

Regards,
Josue

June 17, 2015 at 1:02 pm in reply to: Header height changes with different windows width #460696
Josue
Inactive Moderator
Hey!

Try adding this code to the Quick CSS:
```
#header_main {
    height: 90px;
}
```
Cheers!
Josue
June 17, 2015 at 12:58 pm in reply to: anchor links in safari, menu links #460688

Josue
Inactive Moderator

Hi!

When does that happen exactly? i’m not noting it on my end (tested in Chrome and Safari on OS X 10.10.2).

Best regards,
Josue

June 17, 2015 at 1:11 am in reply to: Enfold update not updating #460506

Josue
Inactive Moderator

Hi,

The culprit of the issue seems to be on your Themeforest user, i’ve tried changing the credentials with one of mine and it worked (the update notification appeared, i didn’t update and it’s reverted to yours now). Try contacting Envato about this – https://help.market.envato.com/hc/en-us

Regards,
Josue

June 17, 2015 at 12:56 am in reply to: Post featured image #460503

Josue
Inactive Moderator

Hey!

Try installing this plugin and setting the image and text you want to show for this Post:
https://wordpress.org/plugins/wp-open-graph/

Best regards,
Josue

June 16, 2015 at 11:56 am in reply to: adding on Google Maps a select box for MapTypeID #459981

Josue
Inactive Moderator

Hi,

Can you post the link to the site in question? an admin account would be helpful too.

Regards,
Josue

June 16, 2015 at 11:54 am in reply to: Hide submenu on certain pages #459980
Josue
Inactive Moderator
Hey!

Yes, if you inspect the menu items you’ll see that each item gets an ID so the code would be something like:
```
.page-id-19 #menu-item-381 .sub-menu{
display: none !important;
}
```
Regards,
Josue
June 16, 2015 at 11:50 am in reply to: Custom template for custom post types #459979

Josue
Inactive Moderator

Hi,

Can you post the link to your website so we can get some context? an admin account would be helpful too.

Regards,
Josue

June 16, 2015 at 11:48 am in reply to: Content Slider causes colour section height change #459978

Josue
Inactive Moderator

You are welcome Dave, glad to help :)

Regards,
Josue

June 16, 2015 at 11:48 am in reply to: anchor links in safari, menu links #459977

Josue
Inactive Moderator

Hi!

You mean after setting it as a Mega Menu? you’d need to uncheck that on the parent for a moment, change the link and check it again, like – http://i.imgur.com/kX5jdiu.png

Regards,
Josue

June 16, 2015 at 6:20 am in reply to: Menu not visible on Andriod Mobile Devices…but appears on iPhones! #459846

Josue
Inactive Moderator

Hi!

What browser is that? i checked it on a Moto G (Chrome) and it shows and works fine – https://www.dropbox.com/s/pnw0ew170udti6z/Screenshot_2015-06-15-23-17-40.png?dl=0

Please note that we can’t support all browsers in Android as most of them are proprietary.

Best regards,
Josue
Author

Posts

Viewing 30 posts - 5,671 through 5,700 (of 23,923 total)

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